Payhawk Reviews

User friendly, faultless, a real time saver

I don't think there is anything that can be done better at the moment

Streamlined expense tracking and easy integrations.

Limited features for small businesses’ needs.

Easy to use, efficient, and keeps everything organized!

The approval workflow can be a bit rigid, and some features feel less intuitive than they should be.

The best way to record our company expenses and is a very User-Friendly "tool"

While there is nothing currently to dislike, there is always room for small improvements on any platform.

Ease of use
Customer Support
Speed of onboarding
Consistent development

Lack of AI- perhaps lagging behind some others, but looks like some AI developments are in the work.

super helpful tool, interface user is really intuitive

a certain need to have self-explanatory tutorial to fully explore the tool

The AI feature that can pull information and prepopulate expenses. Super handy and helps with expenses submission

I cannot edit an expense once submitted if I notice a mistake. Would be useful if this can be added as an option prior to approval

Payhawk makes expense tracking incredibly easy with its intuitive interface and automation features. I love that I can add my company card to Google Pay, which makes payments more convenient. The receipt scanning and approval workflows also streamline our processes, saving time on reimbursements and reconciliation.

The receipt scanner could be more accurate and responsive when capturing details.

It's easy to use, and you get a good overview of all expenses and cards.

The mail receipt feature doesn't always match receipts.

Really smooth Software for all the processes.

At first, they need to provide a detail intro.

The customer support team is always prompt and efficient in answering any queries or concerns we may have. The integration with Xero is seamless and works very quickly. It saves a lot of time and effort when it comes to managing our finances and processing our month end. Payhawk also encourages employees to submit their receipts, saving us time from chasing them. Throughout our experience, we have not come across any problems or issues when it comes to making payments through Payhawk. The entire process has been smooth and hassle-free, allowing us to easily settle invoices and manage our finances efficiently. Overall, our experience with Payhawk has been outstanding and we highly recommend them.

One important area for improvement for Payhawk is streamlining the approval process for invoices. Currently, the system requires individual approval for each invoice, which can be time-consuming. Implementing a bulk approval feature would be a significant enhancement, allowing users to approve multiple invoices at once and saving them valuable time and effort.

All-in-One Expense Management – Combines company cards, reimbursements, and invoice management in a single platform.
Automated Workflows – Simplifies approvals and reconciliations, reducing manual work.
Seamless Integrations – Connects easily with accounting tools like Xero, QuickBooks, and NetSuite.
Real-Time Spend Tracking – Provides visibility and control over company expenses.
Global Coverage – Supports multiple currencies and international teams.
User-Friendly Interface – Intuitive design that makes it easy to navigate.

Feature Gaps – Missing integrations or specific functionalities that users need.

Expense Management Complexity – Some users feel that the expense approval process could be streamlined.

We integrated Payhawk into two of our property businesses at the end of 2022 and it has streamlined expenses superbly, reducing error and labour cost exponentially.

I don't like that fact I did not implement it sooner

massive time saver, it has give us fantastic visibility on expenses and prompted a lot of clearing up

I would like to see more integrations with other platforms to make it even more seamless

platform, overall car management. Very simple and easy to use

export system, doesnt always automatically link payments to exact

The user-friendly, easy to navigate platform

The security features should be more broad, more options for settings, e.g. general employees should be able to edit VAT lines etc., without getting access to operational features.

Receipt collection from users and issuance of debit cards

When claiming per diems, if the location is not applied specifically to the city (eg. London) but to a specific address (eg. Tower Bridge, London), the UK generic rate is picked and not the London rate.

Its very user friendly, everything is working smoothly

Sometimes when there is an update some settings glitch and the invoices are not going through our accounting software

Payment can be made super quick, and easy to navigate. Helpful and responsive customer support

Payhawk automatically fill in some information based on the invoice uploaded but some information can be wrong for examples dates

The customer service is the best I have ever experienced. There is a qualified team on hand to assist with any queries.

Nothing comes to mind, it makes my job more efficient!

Ease of use and super helpful and responsive support team.

Some features and functionality, that competitors already provide, is still being developed.

I like the facility of having all the paymement an the receipts in one platform, so you Know exatly the cost od the thingh you buy; I like the cashback; It's easy to use and all the employees can uses it

Cost too much, the integration with our ERP wasn't good; , you need to pay if you want a physical credit card, and Payhawk dont read all the information from the receipt well, so in taht point need to improve

I can easily upload all expense papers from everywhere I am. Good control on the expences via the politics section and the requesting funds method.Very useful way of managing all cards, employees access and funds.

I thing it would be better if all costs marked by the cost owner as reimursable may have an option to be denied by the company without being deleted, so a tracking history remains.