Sensei Cloud Reviews

I enjoyed the cloud based experience and ease of accessibility from any platform and location, as well as the user friendly scheduling, treatment planning and payment features.

That you cannot visualize and integrate digital radiographs into the software.

Ease of use, insurance billing and tracking capabilities, patient scheduling and reminder features, periodontal and dental charting

Lack of Patient online booking feature, patient recall label printing option not available,

The integration process was okay but we had to do alot of old information deletion leading up to the switch. I did not expect it to be anything like our old software but I expected a less flawed softeware. There were and still are many things that were promised to be implemented and have not been. They are updating regularly but so much more can be done.

Provider production/collection don't seem accurate. Financial reports are not easy to create or read. I have been hearing about "Sticky Notes" and "Combined Family Billing" coming since we started in Oct 2021 and that still hasn't happened yet. Still has a flawed Bulk payment feature since it was implemented and it has not been repaired yet. The ease of flow, common sense items and basic billing necessities just aren't there.

Easy to use and you can easily find patients in the search bar

Billing. Sometimes people who have completed paid their bill still show outstanding balances. As well it is difficult to track collections.

Accessibility and ability to view notes and schedule from any computer

Some of the codes for treatment planning are incorrect (I.e. bridge tx planning

I do like the electronic prescriptions. so easy!!

Everything else! Claims management. Bulk EFTs: large EFTs never work and we have to enter as individual payments, which makes for the monthy GRT calculations very difficult!!!

Cloud access and updated feel. ePrescriptions

This program feels like it was designed without a single dentist's input. While it is probably a great program for a new dentist starting out, there is no ability to customize the program. Certain workflows have limitations that you cannot override (ex. giving a courtesy to a patient with credit, transferring balances among family members). There are ZERO long term business analytics.

Charting seems to be fairly easy with this system and that it is cloud based is a plus

many "kinks" still need to be worked out. Random program freezing, only one person in chart at a time, too many moves to make an appt, etc

easy to use with or without support and thats good

too many issues to list / comparing this software to Softdent - working through the issues one at a time

Ease of scheduling, it is really easy to schedule a patient and give accurate amounts.

The accounting, it does not make sense to put in the amounts that may be paid by insurances for the account to reflect a zero balance once paid. I do not like the way this is set up. Also, it does not alert you when something is denied - you have to check the reports daily. An alert would be nice.

The software is very easy to use. Everything that I need is built in and I can use it from any computer. It’s really easy to switch between my practices and view imaging so I can pretty much work I don’t have to pay for extra licenses and user names.

There aren’t many things I don’t like. There are features I would like to them add like the ability for patients to check in Via text or a sign in screen but there are updates every day so that is probably on the way.

The hope to fix itThe promise of remote access

Not ready for release from its inceptionAlthough uses chrome, does not work on an ipad

Cloud-based PC access from anywhere. Easy to train on and delegate access. Simple system for note recording, record updating, scheduling, etc.

Can't log in and see schedule from iphone.