Goldie

4.7 (1,009)
Write a Review!
Appointment scheduling for beauty and fitness professionals

Overall rating

4.7 /5
(1,009)
Value for Money
4.6/5
Features
4.6/5
Ease of Use
4.8/5
Customer Support
4.8/5

97%
recommended this app
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1009 Reviews

Juan
Juan
Overall rating
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Monthly for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The best appointment scheduling tool I've found

Reviewed on 2023/07/13

Since I started using this app to schedule and manage my appointments, my professional life has...

Since I started using this app to schedule and manage my appointments, my professional life has become much more organized and efficient.

Pros

What I liked the most was its ease of use and its ability to simplify the appointment scheduling process. Before I found this app, it was frustrating for me to manage my schedule and make sure my clients were on top of their appointments. But now I can schedule appointments with a few clicks and send automatic reminders to my clients.

Cons

I feel that the online booking website customization option could be more flexible. Although I can customize some aspects, I would like more control over the design and overall appearance of the site.

Response from Goldie

Thank you so much for the positive feedback. We sincerely appreciate it! And more customization to Online Booking is coming!

Antonia
Overall rating
  • Industry: Arts & Crafts
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

I used to hate Goldie, now I love it, and it has one critical feature that no other calendar...

Reviewed on 2024/05/09

Great! Impressed with the improved look and functionality.

Great! Impressed with the improved look and functionality.

Pros

Goldie allows me to see exactly how much work I have and where I need to book more people at a monthly glance because they allow you to color-code your appointments. I'll admit, I wish there were more colors. But I work as a tattoo artist, and my shortest appointments are very light-colored, medium are blue, and my day sessions dark purple. When I try to book someone in, I only need to look at my whole month and the colours of each day to know exactly how long my appointments are that day and what I still need to book to work a total of 8 hours. It is a GAME CHANGER! Goldie used to be really glitchy, I switched to another calendar app that, unfortunately, didn't have this color-based view that I love, but worked better. I was pleased to see that Goldie has improved so much over the last year and came back as a happily paying customer.

Cons

Would like more colors for a more accurate reading of my day and appointment lengths. When I reschedule a day, I am forced to do it on the week by week calendar view instead of selecting a date using a selector. If the date that I am rescheduling is far off, it's so annoying to have to scroll through the weeks.

Response from Goldie

Thank you so much for taking the time to write a review. I will pass the feedback along to the product team about more colors!

Colleen
Overall rating
  • Industry: Music
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Absolutely would not recommend

Reviewed on 2024/09/03

I purchased the subscription because it advertised features I was looking for such as sync with...

I purchased the subscription because it advertised features I was looking for such as sync with apple calendar and adding extra time in the appointment block. I would have used this to block out travel time to my clients. However, it only gave the option to sync with Google calendar, not Apple. And the extra time blocking feature was basically useless for my needs. I thought, “oh well, I’ll just cancel my subscription and move on. No big deal.” So I went to manage my subscription on the website, cancelled my subscription and thought that was the end of it. Then I was charged for the another month. I thought it was a mistake, so I emailed customer service. They are refusing me a refund because I didn’t cancel my subscription through Apple instead of THEIR WEBSITE! It was an absolutely horrible customer service experience. I would never recommend this app to anybody.

Pros

The interface was fairly user friendly. It looks nice and mostly easy to use.

Cons

It was missing key features. It says they sync with Apple calendar. They don’t. And the customer service is horrible.

Response from Goldie

Hello - I am sorry you had a bad experience with Goldie and sincerely appreciate the feedback.

To turn on the sync with Apple Calendar you go to menu > Settings > Calendar Settings > Sync with other calendars. Here you can connect your apple calendar or google calendars to show your events from those on your Goldie app.

Related to cancelling and refunding, unfortunately we don't have any control here. Apple requires all subscription management to go through them. We try to make that clear in the web cancellation that you need to go to the app store to cancel, but we will try to do a better job here moving forward. If you need help with instructions on how to request a refund through Apple - just reach out to [email protected] and we can help you.

Katie
Overall rating
  • Industry: Veterinary
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

Excellent app

Reviewed on 2024/12/29

Excellent. Easy to use. Makes my business appear more professional.

Excellent. Easy to use. Makes my business appear more professional.

Pros

Efficiency and ease of use. Makes running my business easy. Constantly making improvements.

Cons

Can’t send pictures via text message, can’t set up automated reminders more than 4 weeks in the future

Victoria
Overall rating
  • Industry: Cosmetics
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

GET GOLDIE

Reviewed on 2024/07/25

10/10 experience I’ve been using Goldie for almost 3-4 months now and never found a easier app to...

10/10 experience I’ve been using Goldie for almost 3-4 months now and never found a easier app to run things

Pros

I love Goldie for my business I can control payouts and deposits and can easily get ahold of my clients when ever I neeed to it’s such a easier process

Cons

Nothing Goldie does it’s workkkkkk always does !!!

Alternatives Considered

GlossGenius

Reasons for Choosing Goldie

Payments were harder to do I liked how Goldie took my payments half of the time

Switched From

Square Payments and Weebly

Reasons for Switching to Goldie

GlossGenius is good website but it charged me way to much to pay

Response from Goldie

Thank you so much for taking the time to write such a complimentary review!

Paige
Overall rating
  • Industry: Cosmetics
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

10/10 never changing booking systems

Reviewed on 2024/08/03

I think Goldie is the best booking system, I’ve paid for more expensive booking systems in the past...

I think Goldie is the best booking system, I’ve paid for more expensive booking systems in the past and I was still so restricted in what I could do unlike Goldie

Pros

Goldie is completely customisable unlike most other booking systems I have used, there’s no hidden costs. I like how you can decide if you pay or the client pays the processing fee and unlimited automated texts

Cons

Personally, I used to use this booking system years ago and stopped as at the time everyone in my industry was on another booking system, I’m now back using Goldie and I’ve only had it up and running again for two days and I love it and truly won’t change booking systems again. Even my clients love it

Response from Goldie

Thank you so much! We are so glad to have you back!

Janice
Overall rating
  • Industry: Consumer Services
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Love Goldie

Reviewed on 2024/08/01

Overall enjoy using Goldie and it’s easy for my clients to use as well.

Overall enjoy using Goldie and it’s easy for my clients to use as well.

Pros

The simplicity and how straightforward it is to use.

Cons

I do not like the reviews got added but only for pro plus.

Alternatives Considered

GlossGenius

Reasons for Choosing Goldie

There was too much add ons and it was complicated to maintain all the features.

Switched From

Vagaro

Reasons for Switching to Goldie

Goldie was much more affordable and easy to use.

Response from Goldie

Thank you so much for taking the time to write a review.

Our reviews feature is available on the pro plan as well as the pro plus, only the Google review booster is exclusive to the pro plus plan. If you are running into issues showing reviews on the pro plan please let us know at [email protected]

Melissa
Overall rating
  • Industry: Hospitality
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Calendar review

Reviewed on 2024/06/15

I use Goldie every single day to book my customers appointments. It sends reminders and customers...

I use Goldie every single day to book my customers appointments. It sends reminders and customers can easily book based on my availability as Goldie syncs all my calendars into one.

Pros

The flexibility to sync all my calendars and it blocks my schedule so I don’t have to manually input. Also like how you can add recurring services on the schedule and it sends reminders to my clients

Cons

The only issue I have is it won’t let me add photos of my work to my site.

Joannie
Overall rating
  • Industry: Cosmetics
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

My honest review

Reviewed on 2024/08/27

I download again after a while and not able to find anything like this app.

I download again after a while and not able to find anything like this app.

Pros

The easy way to scheduled the appointment. Also not required you have a business registration.

Cons

So far I like everything. I still not find a cons as yet.

Response from Goldie

Thank you so much for taking the time to leave us a review!

ARANTXA
Overall rating
  • Industry: Photography
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

10 OUT OF 10

Reviewed on 2024/08/23

In love with the app overall - game changer

In love with the app overall - game changer

Pros

The convenience of being able to link schedule together, send out reminders to clients and provide a more professional experience.

Cons

limited text unless I upgrade again.....

Alternatives Considered

HoneyBook

Reasons for Choosing Goldie

To provide a more professional experience

Switched From

Facebook Business Suite

Reasons for Switching to Goldie

so much more convenient plus cost of service to maintain

Response from Goldie

Thank you so much for taking the time to write a review!

Karissa
Overall rating
  • Industry: Individual & Family Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Goldie's Golden

Reviewed on 2023/11/01

I absolutely love it. It has took my business completely off the ground and helped me keep things...

I absolutely love it. It has took my business completely off the ground and helped me keep things organized and not a scheduling mess up! It has all the correct features needed to successfully run an appointment book of your own for your business.

Pros

The layout. Design. Services. Online booking. Appointment reminders. Deposits for online booking. Payments. Clientele book. The color categories.

Cons

I wish you could change the fonts and the font size. I wish you could add pictures of your work (portfolio) to your booking website for new clients to see before booking with you. A place to add a picture of yourself and your business card front and back. Also to change the round logo photo to other shapes as well. And change the background photo to not be a blown up blurry picture but maybe a horizontal rectangle instead of a vertical rectangle shape to fit an entire image or picture instead of just a piece of one to big and to blurry. I really really liked and miss the old colors you could choose from and the order they were in based on the color wheel, those colors offered more variety in different shades of each color. I wish you could put on your website that you are a mobile business where your address is to go instead of having to leave it blank. I wish there was something of a 'best routes' to take or to cover for a certain area according to each day maybe or something like that to save you travel time and distance between each appointment, saving you critical time in your day if your a mobile company like myself. Best route optimization? Or certain service areas covered for certain days in figuring out your booking when scheduling clients based on the location area they reside in for specific days serving those areas and giving the best route options for the appointments that day when scheduling them in the correct order ( if any of that makes sense lol )

Alternatives Considered

Acuity Scheduling and Square Appointments

Reasons for Switching to Goldie

A whole overall better layout and easy user interface
Rose
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Goldie is golden

Reviewed on 2024/03/05

I love Goldie. It has exceeded my expectations and many of my clients find me so professional due...

I love Goldie. It has exceeded my expectations and many of my clients find me so professional due to the features that Goldie has provided

Pros

The booking site, automated messages, calendar and stripe addition are amazing features!

Cons

Difficulty setting up messages. Unsure how to schedule messages, no discount codes

Amber
Overall rating
  • Industry: Cosmetics
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Review for Amber

Reviewed on 2024/10/10

Everything is very easy to set up took me an hour in total!

Everything is very easy to set up took me an hour in total!

Pros

Easy to use, I swapped from another service provider and felt it is so much better for my company

Cons

I would love to be able to add a discount of services for a period of time & be able to set deposits for new clients only

Pam
Overall rating
  • Industry: Consumer Services
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Goldie is just what I needed.

Reviewed on 2023/12/30

So far, my experience exceeds my expectations for a on line scheduler with automatic reminders. My...

So far, my experience exceeds my expectations for a on line scheduler with automatic reminders. My clients were able to access and book appointments with ease.

Pros

I liked many of the features for creating text messages and the services that I provide. I was able to set up my business in minutes.

Cons

I would like to have the ability to upload a larger photo for the landing page.

Abbie
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Top booking app

Reviewed on 2024/10/23

Excellent, smooth from start to finish everytime!

Excellent, smooth from start to finish everytime!

Pros

Easy to use for both me and clients
Great payment times
Not as expensive as other booking sites

Cons

Nothing , all good and I am happy with the service I receive.

Response from Goldie

Thank you so much for taking the time to leave us a review!

Julie
Overall rating
  • Industry: Music
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Very helpful

Reviewed on 2023/08/29

I have love this company and have been using this software to help me with my business for over 5...

I have love this company and have been using this software to help me with my business for over 5 years.

Pros

Goldie helps me run my business smoother and adds a professional touch to the process. I don’t know what I would do without it.

Cons

I love the rate I am paying now, however, I think it’s a HUGE jump in price if I need to add on another employee to the book scheduling. For what I pay right now in year is the same cost of 2 months to add one just 1 employee! I am really hoping there will be a more affordable option in the very near future.The mass communication doesn’t provide privacy feature that keeps other clients from seeing each others numbers. Needs a feature similar to email where it can blind copy contacts. Wish there was a follow-up text to go with the reminder after those confirm. I send it manually right now. It would be nice to have an auto response feature similar to other platforms (ex. Facebook messenger).

Alternatives Considered

My Music Lessons and My Music Staff

Reasons for Choosing Goldie

I needed something with more features to help me with reminders and more.

Switched From

iCloud and Google Calendar

Reasons for Switching to Goldie

Price
Alyse
Overall rating
  • Industry: Arts & Crafts
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 3.0 /10

Good for start up/small businesses

Reviewed on 2024/05/09

I’ve only worked with Goldie for about a week and switched from square, Goldie has been very easy...

I’ve only worked with Goldie for about a week and switched from square, Goldie has been very easy to learn and navigate and has helped relieve some stress in the transition of becoming a solo business owner

Pros

I like the ease of oayments and ability to take deposits right through Goldie and not use a 3rd party

Cons

I wish I were able to automatically send messages on multiple devices

Response from Goldie

Thank you so much for taking the time to leave a review!

Nathalie
Overall rating
  • Industry: Facilities Services
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Thank you Goldie!

Reviewed on 2024/04/08

I truly love using Goldie. I couldn't imagine handling my workload without it. It's a dream come...

I truly love using Goldie. I couldn't imagine handling my workload without it. It's a dream come true for scheduling.

Pros

Real-time scheduling and change updates. Also, love the reminders so you never miss an appointment!

Cons

I would never say a bad word about Goldie! It helps me keep each agent's calendar organized and each agent on time for appointments.

Response from Goldie

Thank you so much for taking the time to leave such a positive review!

Gina
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

I love Goldie!

Reviewed on 2024/09/01

Great! I would recommend this to all small spas

Great! I would recommend this to all small spas

Pros

By far the best booking app that is out there

Cons

Just to be able to change the prices when you are checking out a client

Response from Goldie

Thank you so much for taking the time to leave a review! You should be able to manually override your services prices on checkout - but we are also working on some new features to add more options here this year.

Laura
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 4.0 /10

Great little app that keeps all my bookings organised!

Reviewed on 2024/12/23

Overall it’s been great. I recommend Goldie to people I know who have just started their own...

Overall it’s been great. I recommend Goldie to people I know who have just started their own business or are looking to change from another booking system.

Pros

It’s easy to use. Everything is organised.

Cons

I need to pay for pro if I want to use the social media post generator function or templates.

Robbi
Overall rating
  • Industry: Individual & Family Services
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Try it you may like it

Reviewed on 2024/06/08

So far it has been good. I have only been using it for about a month now so I am still moving info...

So far it has been good. I have only been using it for about a month now so I am still moving info into the system as I can.

Pros

It easy to use not complicated with features that aren't needed.

Cons

customer support is through email. I personally prefer to speak to someone directly. But when I needed assistance I received a response back and my issue was fixed in less than 1 hour.

Response from Goldie

Thank you so much for taking the time to leave a review.

Tessa
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Very happy with the app

Reviewed on 2024/09/14

Really pleased. Been using a diary as I’ve not come across an app that I’ve loved yet, this one...

Really pleased. Been using a diary as I’ve not come across an app that I’ve loved yet, this one does everything I need it to do!

Pros

Easy to use. Easy to see everything. Easy to take payments. Everything

Cons

The tip section should have a 0% option. Rather than haven’t to manually type it in if client is paying they may not know they can do that and feel they have to tip.

Lydia
Overall rating
  • Industry: Photography
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Fast and Functional!

Reviewed on 2024/07/14

I love i! It has made going about my business so convenient and easy.

I love i! It has made going about my business so convenient and easy.

Pros

I like Goldie because it helps keep my services straight but also lets me manage everything else about my business

Cons

At first it was hard to get used to but I figured it out

Dean
Overall rating
  • Industry: Sports
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent service from flexion

Reviewed on 2024/04/30

I have to say excellemt and will continue to use in the future, little expensive but overall really...

I have to say excellemt and will continue to use in the future, little expensive but overall really good

Pros

Easy to use, and navigate through, calender is easy to navigate also, i like when people book how easybitbis to find clients, oberall very impressive

Cons

When sending out reminders fortnightly, unless its me i cant work it out,

Also a little expensive

Response from Goldie

Thank you so much for the review. If you reach out to [email protected] we can help you with your reminder timing.

Myyonna
Overall rating
  • Industry: Accounting
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Goldie review

Reviewed on 2024/08/20

Pros

The benefits you receive such as the booking site , is customizable but not too difficult

Cons

There is nothing that I don’t like about it

Response from Goldie

Thank you so much for leaving a review!