Salesforce Backup

4.9 (76)
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Backup on Your Terms!

Overall rating

4.9 /5
(76)
Value for Money
4.6/5
Features
4.7/5
Ease of Use
4.8/5
Customer Support
4.6/5

99%
recommended this app
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76 Reviews

Donovan
Overall rating
  • Industry: Real Estate
  • Company size: 201–500 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

My CloudAlly Experience

Reviewed on 2022/10/04

This is a key solution in backing up and restoring content from our M365 platform. This utility is...

This is a key solution in backing up and restoring content from our M365 platform. This utility is included in our company's DR practice. It helps us eliminate the high cost of on-perm backup utility and reduce the time spent on validating and verifying backups. We had a good experience with this backup utility.

Pros

Backup of the entire M365 mailboxes, and SharePoint folders including ODB
Secured access from anywhere
Ability to view user's mailbox and SharePoint contents from the console
Backup scheduling
Multiple restoration options
Search engine
Ability to pause former user's contents

Cons

The user interface is not as friendly, meaning; when navigating to the exchange feature to restore a user mailbox, it's too many clicks. I would like to see a dashboard on the home page that shows the different activities.
The criteria in the search engine are limited. Including a keyword option that allows searches within the body of the user's email would be a good help.
Lack of a report option.

Leslie
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best solution for the problem!

Reviewed on 2022/10/02

CloudAlly is extremely user friendly and provides you with the comfort in knowing your data is...

CloudAlly is extremely user friendly and provides you with the comfort in knowing your data is being backed up on a daily basis. The support staff is excellent as well (although I have only used them once I believe).

Pros

CloudAlly is very easy to deploy and is there on a daily basis to back up my instance of Salesforce.

Cons

I don't really have anything "negative" to say because we haven't had to use for anything except backup and comparison.

Erik
Overall rating
  • Industry: Medical Devices
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 5.0 /10

Back up medical device compliance

Reviewed on 2022/10/02

Pros

Simple to use and to retrieve backups.
What is there more to like about a functional.SW

Cons

Nothing specific, it does what it needs to do

Dimitri Fabien
Overall rating
  • Industry: Internet
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Good backup solution

Reviewed on 2022/10/05

Once I had a payment problem (expired card) and I didn't get a notification to change the card on...

Once I had a payment problem (expired card) and I didn't get a notification to change the card on the site. The backup remained active the entire time I was unable to pay.
Someone from CloudAlly contacted me directly by phone to let me know about the payment issue. And I was able to regularize my situation without loss of backup. It's very nice to be able to have human contact !

Pros

Easy and quick solution to set up to save your GSuite environment. I use it daily, all my emails, contacts, calendar, ... are backed up and archived every day, I can restore them if necessary and do research before restoration

Cons

My use is quite simple, Gsuite backup, it meets my need. I don't see any particular inconvenience

Kyle
Overall rating
  • Industry: Financial Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy, affordable option for Salesforce Backup

Reviewed on 2022/10/03

Gives me peace of mind knowing that my data is being backed up and helps me to meet regulatory...

Gives me peace of mind knowing that my data is being backed up and helps me to meet regulatory requirements.

Pros

This software is easy to setup. It is also easy to run a restore point.

Cons

If you have data feeds (or customizations) from other vendors, they may show up as users and you may be charged at renewal. It is easy enough to call support and get the issue resolved.

Craig
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Set and forget backup

Reviewed on 2022/10/03

Pros

Easy to set up and it automatic adjusts to adding or deleting of users. Low or no need to adjust once set up.

Cons

I have to pay? Seriously, your going to have to pay somehow, either in money or in the loss of privacy.

Greg
Overall rating
  • Industry: Environmental Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

Great cloud backup solution

Reviewed on 2022/10/03

We've been using this product since 2017 and we're very happy with it. During that period there...

We've been using this product since 2017 and we're very happy with it. During that period there have been no service interruptions.

Pros

It's very convenient to have the same company performing backups for a lot of different data sources: Exchange, OneDrive, Sharepoint, etc.

Cons

Having more options for the geographic locations of backups would be nice.

René
Overall rating
  • Industry: Environmental Services
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Cloudally Backup

Reviewed on 2022/10/02

Very postive

Very postive

Pros

Very easy to use, reliable, easy recovery and restore

Cons

The restore proces may become less easy in case a provider does not allow high levels of nested folders.

Gary
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Very good option to backup your Microsoft 365 environment

Reviewed on 2022/10/02

Pros

Organizations should definitely look into backing up your Microsoft 365 environment and not rely on Microsoft themselves. This product is perfect for this opportunity. Very easy setup and configure.

Cons

No complaints about the product overall. Only minor quip is that Azure SSO is not available. Appears only Okta is supported.

Bill
Overall rating
  • Industry: Utilities
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easiest to use critical backup and recovery.

Reviewed on 2022/10/02

Nothing but stellar!

Nothing but stellar!

Pros

Easy to use for setting up backups and for recovery of files.

Cons

Nothing is missing. It's a superb product

Response from CloudAlly

Thank you.

Phillip
Overall rating
  • Industry: Insurance
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

A wonderfu; service so far

Reviewed on 2022/10/05

Just brilliant

Just brilliant

Pros

So easy to use, seems very secure, regular back-ups and notifications

Cons

Haven't done a recovery yet...so will see how that goes.

Alternatives Considered

Veeam Data Platform

Reasons for Switching to Salesforce Backup

Better price and easier to use
Clive
Overall rating
  • Industry: Computer & Network Security
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Excellent, easy cloud backup for key apps

Reviewed on 2022/10/04

Pros

Easy to deploy for multiple apps (salesforce, Office365)

Cons

Would like Quickbooks online to he added

Salvador
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

CloudAlly Cloud backup review

Reviewed on 2022/10/03

Great

Great

Pros

The simplicity of setup and use as well as, the restoration process.

Cons

The restoration of some of the Office 365 services could be better

Daniel
Overall rating
  • Industry: Financial Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Does it's job

Reviewed on 2022/10/03

Pros

works in the background and easy to setup

Cons

that it doesn't work with even more of my software programs

Albert
Overall rating
  • Industry: Commercial Real Estate
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy to use backup software

Reviewed on 2022/10/02

Pros

The product is easy to use, backs up automatically and on the schedule you set.

Cons

I wish that it worked with other document storage systems. I use it for only Dropbox.

Toby
Overall rating
  • Industry: Architecture & Planning
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

ease of mind

Reviewed on 2022/10/03

Pros

I am absolutely thankful for the cloudally services. They provide me with the ease of mind that all our files on our google drives are being backed up daily in case of an emergency or hack.

Cons

I have had no issues. The product is easy to use.

Gabrielle
Overall rating
  • Industry: Market Research
  • Company size: 11–50 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Works great for ISO backup!

Reviewed on 2022/10/04

Highly recommend to any company, easy to use, safe and secrue

Highly recommend to any company, easy to use, safe and secrue

Pros

I like that I do not have to worry that our files are not being back-up daily. I have reports that come through every time there is a backup so I always have a backlog.

Cons

It is quite expensive but well worth it!

Josh
Overall rating
  • Industry: Arts & Crafts
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Easy all in one

Reviewed on 2022/10/02

Pros

Covers bases of backing up salesforce & M365 in a quick and easy fashion

Cons

I was able to get a better price working with my sale rep, however, I would like to access that price without the sales process

Alternatives Considered

Veeam Data Platform
Grace
Overall rating
  • Industry: Accounting
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great product, great customer service

Reviewed on 2022/10/03

Pros

Once set up it's been entirely trouble-free

Cons

Set up was a bit tricky but the excellent customer service team walked me through it and helped with the issues we encountered.

Della
Overall rating
  • Industry: Law Practice
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Review of Cloud Ally

Reviewed on 2022/10/02

Pros

The ease of use (scheduling, ongoing backups, security).

Cons

I have no cons. I have appreciated the ease of use of this product.

jule
Overall rating
  • Industry: Religious Institutions
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Good Product

Reviewed on 2022/10/03

Pros

easy to use, good value, good backup for our company

Cons

I have no cons that I can think of about this product

Lou
Overall rating
  • Industry: Entertainment
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

My Experience

Reviewed on 2022/10/03

Pros

The software was easy to launch and has had no glitches.

Cons

I have not run across any issues, to date.

Marcelo
Overall rating
  • Industry: Chemicals
  • Company size: 501–1,000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Smart Backup

Reviewed on 2022/10/04

Pros

The product is easy to use, quick to perform a backup.

Cons

I haven't been able to evaluate this point yet, because I didn't find any difficulties in using the system.

Derek
Overall rating
  • Industry: Civil Engineering
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

Good Product

Reviewed on 2022/10/03

Pros

Its simple and it works. Dashboard is clear what's working and not.

Cons

Configuration changes aren't always seamless but it works.

Harrison
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 11–50 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Secure back-up complete!

Reviewed on 2022/10/04

Brilliant, I get weekly and daily updates.

Brilliant, I get weekly and daily updates.

Pros

We use the software to back up our google workspace and this is the reason we chose them, but more importantly plenty of room to expand with more software.

Cons

There are no cons except one, luckily I have not had to use it as of yet.