Cheddar Up

4.9 (66)
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Secure Payment Processing + Custom Forms for Groups

Overall rating

4.9 /5
(66)
Value for Money
4.9/5
Features
4.8/5
Ease of Use
4.9/5
Customer Support
4.9/5

98%
recommended this app
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66 Reviews

Verified Reviewer
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 201–500 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

An Excellent Payment Collection Tool for Groups

Reviewed on 2023/04/21

Pros

Easy for us to use and offers a simple, customizable payment page that we can use to collect money virtually. Also, a good feature is the automatic reminders to help ensure that payments are made on time, as well as tracking tools to help groups keep track of who has paid and who still needs to pay.

Cons

None so far. I haven't experienced bad using this platform.

Response from Cheddar Up

Hello! Thank you so much for sharing this feedback! It's great to hear to you're able to use so many features for your group and that it's been easy for you to use. If there is anything else we can do to help you love Cheddar Up even more, please don't hesitate to reach out!

Randi
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 11–50 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Cheddar Up is so Easy to use!

Reviewed on 2024/10/31

It’s been really wonderful and easy to manage and use. Sharing with our members has been so easy.

It’s been really wonderful and easy to manage and use. Sharing with our members has been so easy.

Pros

Cheddar Up has been so easy to navigate!

Cons

What my members see is different depending on if they’re using a mobile device or a computer.

Alternatives Considered

Venmo

Reasons for Choosing Cheddar Up

Our group needed a place for everything to happen. It’s a one stop shop!

Switched From

PayPal and Venmo

Reasons for Switching to Cheddar Up

Because Cheedar Up incorporates everything I need in one spot

Response from Cheddar Up

Hi Randi,
Thank you so much for taking the time to share your feedback with us! We're so happy to hear that Cheddar Up has been able to be a one-stop-shop for your group. Please let us know if we can assist with anything in the future.
Thanks,
Stephanie

Ashley
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 11–50 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great for small non-profits

Reviewed on 2025/01/12

Pros

We love using this for volunteer opportunities as well as tickets for non-profit events. It has been an incredible resource for our group!

Cons

nothing. It truly is so user friendly and customizable!

Response from Cheddar Up

Hi Ashley,

Thank you so much for sharing this glowing review! We're thrilled to hear how Cheddar Up has been an incredible resource for your group, especially for managing volunteer opportunities and ticketed events. It's so rewarding to know that our platform’s user-friendly and customizable features are making a difference for your non-profit.

Please don’t hesitate to reach out if there’s anything we can do to support your efforts further!

Best,
Stephanie

Priyanka
Overall rating
  • Industry: Alternative Medicine
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 0.0 /10

Cancelling account without notice or call

Reviewed on 2024/01/29

They suddenly stopped our service, we cannot see any of the monies in the account. Not sure if they...

They suddenly stopped our service, we cannot see any of the monies in the account. Not sure if they robbed us, but on first glance it looks like they did.

Pros

organization of data, payment processing under category

Cons

stopped our account without notice, no communication on what happened

Response from Cheddar Up

Hi Priyanka,
Our software is built for group organizers to collect payments and information from their community. Unfortunately, we couldn’t process billing for your medical services as our product features do not support this. As soon as our team discovered that it wouldn’t work for your use case, we notified you and have been working with you to ensure you receive all of your funds prior to your account closure. If you still have questions or need further assistance, please contact our support team.
Thank you,
Stephanie

Greg
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Use Cheddar Up to Collect for your Group

Reviewed on 2024/11/15

Our hiking group needed a way to collect donations to cover our annual expenses and some swag...

Our hiking group needed a way to collect donations to cover our annual expenses and some swag items. Cheddar Up was perfect. No one had a problem donating, and we used all of the shares including a QR code, texting, and web link.

Pros

Easy to use for our group to collect annual donations to cover group expenses.

Cons

Cheddar Up did everything our group needed.

Response from Cheddar Up

Hi Greg,
Thank you for sharing your hiking group's experience with us! We're happy to hear it helped with collecting your donations and was easy to share. Please let us know if we can assist with anything in the future!
Thanks,
Stephanie

alex
Overall rating
  • Industry: Sports
  • Company size: 11–50 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Loved the ease of this site

Reviewed on 2024/11/05

this was such an easy process. we used a different option for ticket sales last year and it was a...

this was such an easy process. we used a different option for ticket sales last year and it was a mess. this was so easy to sell tickets and just keep track of who is attending our event

Pros

ease of set up, ease for our guests to purchase tickets.

Cons

can't think of anything. It more than met the needs of our group.

Response from Cheddar Up

Hi Alex,
Thank you so much for taking the time to share your Cheddar Up experience with us. It's great to hear how easy it was to set up tickets for your group and we hope the rest of your events go just as well!
Thanks,
Stephanie

Richard
Overall rating
  • Industry: Military
  • Company size: 11–50 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Cheddar Up - 10 of 10

Reviewed on 2025/01/16

Cheddar Up is easy to set up, and money transfers are trouble-free.

Cheddar Up is easy to set up, and money transfers are trouble-free.

Pros

Cheddar Up is intuitive and User Friendly

Cons

I have no complaints. Cheddar Up fully meets my expectations.

Response from Cheddar Up

Hi Richard,

Thank you for such an amazing review! It’s wonderful to hear that Cheddar Up has been intuitive and easy to use, and that setting it up and managing money transfers has been a seamless experience for you.

Thank you again for your kind words and for choosing Cheddar Up for your non-profit. We’re here to help anytime you need us!

Thanks,
Stephanie

Stephen
Overall rating
  • Industry: Financial Services
  • Company size: 11–50 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Does what is says - easily

Reviewed on 2025/02/03

Customer support is great - the set up was easy and the tracking is great

Customer support is great - the set up was easy and the tracking is great

Pros

early allows us to get payments from our fundrasing eff

Cons

simple to use - nothing comes to mind - -

Response from Cheddar Up

Hi Stephen,
Thank you so much for sharing this feedback! It's great to hear Cheddar Up worked so well for your fundraising. We will also share your feedback with our support team- they love being able to assist you!

Thanks,
Stephanie

Emily
Overall rating
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Recorder Fundraiser Review

Reviewed on 2025/01/31

Wonderful. Easy to use and easy to share with people.

Wonderful. Easy to use and easy to share with people.

Pros

That I did not have to handle cash with young children and their parent could easily pay online.

Cons

That I had to view the form selections via email and not in the app.

Cassaundra
Overall rating
  • Industry: Consumer Services
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Cheddar Up is a Gem of a find!

Reviewed on 2025/01/13

Extremely satisfied! I will be recommending to everyone I know!

Extremely satisfied! I will be recommending to everyone I know!

Pros

The efficiency and ability to create exactly what is needed for your specific event.

Cons

The wait for funds to clear is the only thing I guess I can say is a con. It would be nice to have instant access.

Response from Cheddar Up

Hi Cassaundra,

Thank you for sharing your experience. We're so happy to hear that Cheddar Up has been a "gem" for you and that you’ve been able to efficiently create exactly what you need for your events. Flexibility is one of our favorite things about the platform, so it’s great to hear it’s working well for you.

We also appreciate your feedback about the timing of fund transfers—it’s helpful for us to know what would make your experience even better. While security is a top priority, we’re always exploring ways to improve this process for our users.

Thank you again,
Stephanie

Gloria
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 10,000+ Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

CheddarUp is a Game Changer!

Reviewed on 2024/09/23

CheddarUp has been a game changer for me and the events I put on. From Girl Scouts, our local high...

CheddarUp has been a game changer for me and the events I put on. From Girl Scouts, our local high school, Elks Lodge, Little League, and work conferences. everything is super easy for me to run multiple events through several organizations. Yes, I have several different accounts with Cheddar Up. You can even read my testimonial on their website.

Pros

First, I have been using CheddarUp for years. They have listened to my concerns and recommendations on improvements, and for the most part, they did them. They have the BEST Customer Service Group.

Cons

I have one event that is quite complicated and I have to manually monitor it. I have several payment options and I wish it were smart enough to adjust the availability number as payments are selected.

Response from Cheddar Up

Hi Gloria,
Thanks for being such a loyal Cheddar Up supporter over the years! We love your feedback as it helps us improve our product every time. We hope you're able to continue using Cheddar Up for all of your groups for many years to come!
Thanks,
Stephanie

Rebecca
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

11/10 Cheddar Up Group Page is the solution

Reviewed on 2024/08/30

I inherited the basic plan from the previous board. It was easy for me to learn to basics but I...

I inherited the basic plan from the previous board. It was easy for me to learn to basics but I was curious if the group page was worth the upgrade. It has been worth it for us because it gives up one stop for parents. I have uploaded links to our minutes and agendas. Parents are able to pre-view the collections that are coming up. I appreciate the option to have buyers/parents cover the fees or pay by check but still collect the information on CU. This year we will also try to attract volunteer sign ups on this site as an alternative to sending parents somewhere else. We can showcase our community sponsors and recognize our volunteers. There are links to our social media. It's all in one place...one click from the school webpage.

Pros

Customer service response times are fantastic. They have walked me through issues and answered any questions...and they seem super friendly as well. Of course I love the platform, as well, especially the new additions to the group page. We are making it our one an only web-stop for parents.

Cons

I wish parents could select items from multiple collections and have one check out. I have found some work arounds by offering PTO membership in the Spiritwear store, but I really need multiple collections because I like each fundraiser to manage their own project. I don't want to lose a donation or membership after the first check out. Come for a t-shirt, stay for membership dues.

Response from Cheddar Up

Hi Rebecca,
Thank you so much for sharing your PTO's experience with Cheddar Up. And we love to see that you're enjoying the latest group page features! I will also share your feedback about the single checkout process with our development team. Please let us know if there is anything we can assist with in the future!
Thanks,
Stephanie

Barbara
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 51–200 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Easy to Use - Perfect for Events

Reviewed on 2024/04/16

Very happy with my experience with Cheddar Up; great support, easy to use, user-friendly, intuitive,...

Very happy with my experience with Cheddar Up; great support, easy to use, user-friendly, intuitive, fair/competitive credit card fees.

Pros

I liked most that I was able to hold a repeated event the next year and all of my information was there, secure, and I didn't have to enter it all over again. I like the reporting capabilities. I like that I can look back at past events. Most of all I appreciate the user-friendly, ease of use aspect of Cheddar Up.

Cons

My only "complaint" was terminology - I was using the term "ticket" and needed to use another one to complete my new event -- however, I can't complain because the Support Team told me exactly what I needed to do and it was fixed immediately!

Response from Cheddar Up

Hi Barbara! It's so great to hear that Cheddar Up worked well for your event year after year - thank you for sharing! And, I'm so glad that our support team was able to help you when you needed it. We appreciate you taking the time to share your experience and if there is anything we can do to make it even better, we'd love to hear it.

Thank you!
Kristen

Rachel
Overall rating
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Hands Down the BEST Platform

Reviewed on 2024/08/10

Please see the “Pros” section. I’ve been recommending this platform every chance I get. I am so...

Please see the “Pros” section. I’ve been recommending this platform every chance I get. I am so grateful for the free features!

Pros

I loved everything about Cheddar Up! The free features offered everything I needed to disseminate information, accept and manage registration, and collect payments for our 20-year high school reunion. I’d spent significant time researching and starting the setup on other platforms only to get come to a roadblock that would be costly for our tiny budget. Cheddar Up was recommended by a colleague, and I was so grateful! It checked every single box and it was intuitive. Thank you so much!

Cons

There’s literally nothing I didn’t like.

Alternatives Considered

HubSpot Marketing Hub, Google Forms, PayPal and Eventbrite

Reasons for Switching to Cheddar Up

It had all the features I needed for free.

Response from Cheddar Up

Hi Rachel,
Thank you so much for sharing this great experience with us! We're so happy to hear that Cheddar Up had everything you needed and we hope you had a wonderful high school reunion. Please let us know if there is anything we can assist with in the future.
Thanks,
Stephanie

Tabitha
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Cheddar Up is my go to

Reviewed on 2024/12/04

It keeps my organization organized, helps me keep record, and collect money without the extra fees.

It keeps my organization organized, helps me keep record, and collect money without the extra fees.

Pros

It’s an easy platform to maneuver and it ABSOLUTELY gets the job done.

Cons

I can’t say there is anything I don’t like. For me using it as a Parent Teacher Organization (PTO), it gives me exactly what I need to engage with my parents.

Response from Cheddar Up

Hi Tabitha,
Thank you for sharing your Cheddar Up experience with us! We're so happy to hear that it has worked well for you PTO and hope you're able to use for more collections in the future!
Thanks,
Stephanie

Stephanie
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

What are you waiting for?! Start today!

Reviewed on 2024/10/11

It has been so easy to get up and running! Love that our parents can also figure it out and get to...

It has been so easy to get up and running! Love that our parents can also figure it out and get to registering for our events or paying their monthly dues. This is an answer to our long-standing payment challenges.

Pros

Easy to use. Flexibility in settings. Variance on items and their costs and limits. Ability to capture form data at the same time. Ability to pass along surcharges to customers.

Cons

Unable to see all collections on a single page without paying for the highest level. Unable to have multiple folks log in to be Admins - would like the ability for at least 2 people on the middle tier.

Response from Cheddar Up

Hi Stephanie,
Thank you for sharing your Pack's experience with Cheddar Up and we're so happy to hear it has helped with your past payment challenges.
Thanks,
Stephanie

Elizabeth
Overall rating
  • Industry: Higher Education
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Perfect service for my event money collection needs

Reviewed on 2024/09/14

Very pleasantly surprised to find Cheddar Up after trying to set up my event on other services. It...

Very pleasantly surprised to find Cheddar Up after trying to set up my event on other services. It was so simple and exactly what I was looking for.

Pros

Easiest to use site for collecting funds for a non-profit but not 501c3 event.

Cons

I had no issues with it. Easy to use and very happy with it.

Alternatives Considered

PayPal, Eventbee, Eventbrite and Venmo

Reasons for Switching to Cheddar Up

I actually investigated many more. Others were either too expensive or mostly too confusing. They also were set up only for profit or 501c3 organizations, and we are neither which made them impossible to use.

Response from Cheddar Up

Hi Elizabeth,
We're so glad to hear that Cheddar worked for your group and thank you for taking time to share your experience. We love hearing from our users!
Thanks,
Stephanie

Hollie
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best program I have found

Reviewed on 2024/08/19

I looked for weeks and stumbled across Cheddar Up and I knew immediately it was the perfect fit,...

I looked for weeks and stumbled across Cheddar Up and I knew immediately it was the perfect fit, everything I was looking for!

Pros

It’s so easy to use and the ability to pass most of the fees to the purchaser without a monthly fee!

Cons

Nothing at this time really. Adding pictures to the collections was a little more difficult than I expected. More to choose from would be nice

Alternatives Considered

Chime

Reasons for Switching to Cheddar Up

No monthly fee, I can have the purchaser pay the fees, minimal cost to nonprofit

Response from Cheddar Up

Hi Hollie,
Thank you for sharing your experience with us! We're so glad to hear that Cheddar Up has been a good fit for your group. Please let us know if there is anything we can do to enhance your experience in the future!
Thanks,
Stephanie

Michelle
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Cheddarup is simply Amazing!

Reviewed on 2024/09/17

Overall Cheddarup has been Amazing!! I was tasked with selling 150 goody bags for our moms club. ...

Overall Cheddarup has been Amazing!! I was tasked with selling 150 goody bags for our moms club. We needed to collect payment and payers information plus the recipients name and contact information.
Cheddarup made this an absolutely seamless process! I was amazed at how smooth the whole thing is!

Pros

The entire platform is so easy to to use! I love that I can set up my page, view it and edit all so easily.

Cons

There doesn’t seem to be as much visibility on the mobile app. So I can’t look things up for customers if I’m not logging in through the full site.

Response from Cheddar Up

Hi Michelle,
Thank you for sharing your experience with us! It's great to hear things went so well with your goody bag sales. And we will be sharing your feedback about the mobile app with our development team- we appreciate this insight. Best of luck with the rest of your sales!
Thanks,
Stephanie

Diamond
Overall rating
  • Industry: Oil & Energy
  • Company size: 51–200 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

Tell everyone you know!

Reviewed on 2024/09/04

We use Cheddar Up for a raffle fundraiser for a coworker, whose husband has colon cancer. The funds...

We use Cheddar Up for a raffle fundraiser for a coworker, whose husband has colon cancer. The funds generated through Cheddar Up will go towards their medical. This family did not know we were doing This for them and cheddar help keep it anonymous it really was a huge success

Pros

Cheddar Up is so user friendly and offers many options. It’s neat to be able to donate through a link or a QR code. This app was truly a blessing!

Cons

I have no negatives or suggestions. Cheddar up has everything thing you need.

Response from Cheddar Up

Hi Diamond,
Thanks so much for sharing how Cheddar Up was able to assist with your raffle fundraiser. We're glad it was helpful in the collection of funds for your coworker's family during such a hard time.
Thanks,
Stephanie

Sarah
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

CheddarUp makes Online Payments easy for a PTA

Reviewed on 2023/08/29

We have been able to pull in much more money effectively with CheddarUp. We find our parents and...

We have been able to pull in much more money effectively with CheddarUp. We find our parents and teachers are able to pay online much quicker than trying to remember to send in a check or cash for whatever event we are collecting for. CheddarUp also provides direct links and QR codes to your individual collections for you to add to flyers and emails. My life as a treasurer and an event planner much easier!

Pros

CheddarUp makes online payment collections a breeze for our PTA. Before CheddarUp, online payment options such as Zelle or Square were too complicated as each individual payments from a student/parents would need to be its own line item in a report. It also would need to be deciphered to which collection it would go to. CheddarUp batches everything into one deposit per collection. You can organize each collection into its own batch on the back end, plus pull detailed reports on the payments. This worked especially well for us during out PTA Membership drive where we needed additional information such as student name, teacher name, emails, and phone numbers.

Cons

Obviously, advertising is what pulls in your customers, but I felt slightly misled by all the features advertised. I found out upon signing up, some of the features I wanted to use were behind a pay wall. I understand the platform needs to make money, but I wish it had been mentioned in the advertising so I could expect it. Luckily, CheddarUp offered me a discount code and we were able to pay for the mid-tier and get some of the features we needed.

Response from Cheddar Up

Hi Sarah,
Thank you so much for sharing this feedback! It's so nice to hear how Cheddar Up has helped you and your PTA collect more money, more effectively. That's exactly what we're striving for!

We also appreciate the feedback on the features in our free plan. Please don't hesitate to let us know if there is anything else we can assist with in the future.
Thanks,
Stephanie

Holly
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great experience

Reviewed on 2024/06/24

Pros

Super easy to set-up, very user friendly! Great service!

Cons

No cons to speak of for this experience.

Alternatives Considered

GoFundMe

Reasons for Switching to Cheddar Up

easier to use and doesn't take away from the person receiving the funds

Response from Cheddar Up

Hi Holly,

Thanks so much for sharing about your experience with Cheddar Up. We're glad to hear it was easy to use and set up for your group. Please let us know if there is anything else we can assist with in the future!

Thanks,
Stephanie

Heidi
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

PTA’s Best Friend

Reviewed on 2023/09/21

I am a very pleased Cheddar Up user. I have no complaints, and have recommended it to people in...

I am a very pleased Cheddar Up user. I have no complaints, and have recommended it to people in need of a platform like this.

Pros

As vice president of my son’s school PTA, I was looking for a way to solve the problem of managing our associations’s membership drive with ease. Previously, the membership drive was a very disjointed, manual, paper process. Using Cheddar Up, I’ve been able to automate the process. Our members have been able to join our PTA (various membership levels) and pay dues (various amounts) either by credit card, cash or check. I was worried I’d hear a lot of mumbling and complaints about the convenience fee, which we opted to pass on to our members. I’ve received zero complaints. Since implementing our membership collection, I’ve created collections to support other campaigns which require payments, such as direct donation, event sponsorship, and pre-sale of various tickets for our Harvest Festival. Easy to implement and use, and the reporting is exactly what I need. Also, I’ve reached out twice to Cheddar Up support with questions, and they’ve responded promptly and thoughtfully both times.

Cons

Not a deal breaker, but Cheddar Up’s POS credit card reader requires an internet connection (i.e. wifi, hotspot, cellular network) to use. This is challenging for our PTA because our school is in a cellular dead zone, and the school is very hesitant to allow us to join their network.

Alternatives Considered

Square Payments and Venmo

Reasons for Switching to Cheddar Up

Ease of use, features

Response from Cheddar Up

Hi Heidi,
Thank you taking the time to leave such a thorough review and sharing your experience with Cheddar Up. We know how critical it is to have a smooth membership drive and we're thrilled to hear how Cheddar Up has helped your PTA with this event and so many other campaigns. Please don't hesitate to let us know if we can help with anything else in the future!
Thanks,
Stephanie

Mary
Overall rating
  • Industry: Religious Institutions
  • Company size: 11–50 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Church events

Reviewed on 2023/08/18

I have had nothing but great service and the features are just we have needed. We are looking to...

I have had nothing but great service and the features are just we have needed. We are looking to expand and start using the POS feature.

Pros

Cheddar Up provided a great resource to collect money and data from our customers. We used the platform to sell “tickets” to an event. The reports provided were critical to our ability to keep track of who was on the guest list. The customer service has been excellent.

Cons

I made a suggestion to customer service to provide a “ticket number” in the customer confirmation email. This will give us a more convenient way to track our guests and their tickets rather than going by name. Many people bought tickets for other people and a ticket number would make the check in line go a little smoother.

Response from Cheddar Up

Hi Mary,
Thank you for sharing your experience with Cheddar Up! It's great to hear that it's been working so well and that you're planning on expanding how you use it.

We also really appreciate the feedback on the tickets. This will be really helpful as we continue to build out our ticketing features.

Please let us know if you have anything else you think might improve the experience!
Thanks,
Stephanie

Ericka
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Program

Reviewed on 2024/09/06

Pros

Ease of use and the ability to customize.

Cons

My lack of experience gets me lost looking for information but easily find after clicking

Response from Cheddar Up

Hi Ericka,
We're so happy to hear that Cheddar Up has been easy for you to get started with! We hope it becomes a trusted tool for your group for years to come! Please let us know if you have any questions as you continue using it.
Thanks,
Stephanie