Asset Insider Reviews
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9 Reviews
- Industry: Environmental Services
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Asset Insider has Vastly Exceeded our Expectations!
Reviewed on 2023/06/07
Sappience has a deep understanding of the entire Asset Management process and they bring their...
Sappience has a deep understanding of the entire Asset Management process and they bring their in=depth knowledge to the table in design, implementation and support. Sappience listened attentively and iteratively to ensure that our processes were understood. They drew up a concise DNA document and Project implementation plan and they kept us on tract to ensure we met our timelines. Our Operations, Fleet Managers and users are so impressed with this product that we are continuing to expand its functionality.
Pros
Modernly built on Microsoft Power Automate platform, Asset Insider's standard functionality aligned with most of our business needs. We now have great Power BI reporting capabilities. Easily adopted by users with minimal training.
Cons
Being built on a Microsoft platform, sometimes, the Sappience team has to think creatively to work around some of Microsoft's limitations.
Response from Sappience
Thank you so much for the review!
- Industry: Retail
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Asset Insider is a great value product to manage your IT assets
Reviewed on 2023/06/02
Asset Insider helped us organize and start tracking all our IT assets (notebooks, phones, tablets,...
Asset Insider helped us organize and start tracking all our IT assets (notebooks, phones, tablets, etc.). We are using it on daily bases and it allows us to have complete visibility on product location, lifecycle and warranty period. It allows us to quickly check what hardware devices are owned by a specific employee.
Pros
Asset Insider provides a great set of pre-built functionalities that can serve the purpose out-of-the-box. The fact that it's based on a standard and proven Microsoft technology allows us to benefit from easy and fast customization options. Software user interfase is user-friendly and easy to use.
Cons
The original data structure in Asset Insider can sometimes be incompatible with some of our specific use-cases. Luckily in such cases, Asset Insider dev team is assisting us with custom functionalities that help us achieve the desired result.
Response from Sappience
Track and manage with full visibility - that's what we are all about! Thanks for the review.
- Industry: Hospitality
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Asset Insider Review
Reviewed on 2023/06/20
Mostly utilize for procurement and asset tracking
Mostly utilize for procurement and asset tracking
Pros
Easy to place orders and see where an order is in the approval process
Cons
Bulky to navigate, custom reporting is not available, ability to report off notes section is not available, no feature to track procurement process
Response from Sappience
Thank you for the review. We will be happy to provide full support for finding the mentioned features. Furthermore, you can contact your System Administrator to check if you have all permissions to use the said features.
- Industry: Hospitality
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great product and vendor!
Reviewed on 2023/05/30
Although the base product of asset insider was functionally in-depth, we had a very unique new...
Although the base product of asset insider was functionally in-depth, we had a very unique new asset request and ordering process that wasn't addressed. The Sappience team worked diligently to understand our needs and was able to build these customizations on top of their product. We now have a supported, yet highly customized product that simplifies the ordering and management of thousands of assets across our 60+ offices.
Pros
The main benefit of asset insider is that it starts with a rich, in-depth core product that is based on asset management best practices. Because it is built on top of Microsoft Power Platform, it is relatively easy to customize the pages and processes. The vendor, Sappience, is wonderful! Their knowledge of both asset management and Microsoft is top notch. They were also very hands-on through the implementation providing proactive project management, periodic touch points, and quick responses.
Cons
It isn't a true software as a service (SaaS) product. We were fine with this knowing that we already had a large investment with Microsoft Office 365.
Response from Sappience
Thanks for the recognition! We adapt Asset Insider to every asset management need!
- Industry: Logistics & Supply Chain
- Company size: 1,001–5,000 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Powerful and User-Friendly
Reviewed on 2023/06/05
Pros
Asset Insider has impressed me with its array of features that make asset management a breeze. The software's intuitive interface deserves praise, as it allows for effortless navigation and quick access to all necessary functionalities.One standout feature of Asset Insider is its robust asset tracking system. With this feature, I was able to easily monitor the lifecycle of my assets, from acquisition to disposal. Tracking maintenance schedules, warranty information, and service history became a seamless process, eliminating any guesswork or confusion.
Cons
I'm not sure there was something I didn't like. If something was missing, the guys were eager to help.
Response from Sappience
Always happy to help. Thank you!
- Industry: Internet
- Company size: 1,001–5,000 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Assets Insider is really a nice software for the purpose of Suply chain management
Reviewed on 2023/06/21
Pros
Ease of use.Integration with other software.Desired Features
Cons
Although everything is really good and useful in assets Insider and I can't point out any of the cons but yes there is an area which I can point out for improvement, sometimes it works really slowly. It will be great if the team can work to make it performance better.
Response from Sappience
Thank you for the review! We will do our best to smooth things out.
- Industry: Automotive
- Company size: 51–200 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Asset Insider
Reviewed on 2023/05/31
Pros
The great thing is that it covers a lot more than just a fixed asset management system. Also, they have great support.
Cons
Licensing system maybe could be easier to understand.
Response from Sappience
Thank you! We will do our best to clear things out!
- Industry: Construction
- Company size: 1,001–5,000 Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Asset Insider review
Reviewed on 2023/06/20
Helps manage my assets and keeps a good accounting. Overall satisfied.
Helps manage my assets and keeps a good accounting. Overall satisfied.
Pros
Nice dashboard and after training easy to use.
Cons
Initial training and rollout were not done well internally. Need to have some practice to use it effectively.
Response from Sappience
Thanks for the review! Any time you need further external training we will be happy to support you.
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Monthly for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Asset Insider Trial
Reviewed on 2023/08/03
Pros
User-friendliness is of utmost importance
Cons
As a free trial user, there is not a lot to add here
