WebABA

3.8 (86)
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Scheduling and data collection management software

Overall rating

3.8 /5
(86)
Value for Money
3.6/5
Features
3.7/5
Ease of Use
4.0/5
Customer Support
3.7/5

65%
recommended this app
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86 Reviews

Aleida
Overall rating
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

10/10 would recommend

Reviewed on 2025/02/03

It has been an overall pleasant experience!

It has been an overall pleasant experience!

Pros

The ease of use for each page of its features.

Cons

Lag times when entering appointments and no options for automatic fills of information based on previous appointments

Alysia
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Awesome app!

Reviewed on 2025/02/11

Pros

Making an appointment is really easy. The simplicity was pretty astronomical.

Cons

When canceling or editing a appointment, I’ve had an issue of the appointment moving to an earlier date several times.

Makenzy
Overall rating
  • Industry: Mental Health Care
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

Web ABA review

Reviewed on 2025/02/04

Pros

Admin shared that billing is easier. I am part of the clinical team.

Cons

There are multiple glitches in the system that require appointments to be modified/ resaved multiple times prior to saving correctly. The system does not always save modified times from Catalyst appointments either to transfer over extended or shortened service times.

Ajane
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

WebAba Review

Reviewed on 2025/02/03

I enjoyed the app it needed a few bugs and data updates but overall it was pretty convenient and...

I enjoyed the app it needed a few bugs and data updates but overall it was pretty convenient and easy to use

Pros

How easy it was to review schedules and set up different prompts, notification methods and calendar viewing

Cons

Web glitches or issues with appointments conflicting

erica
Overall rating
  • Industry: Mental Health Care
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

WebABA is great

Reviewed on 2025/02/03

my overall experience is good. There are flaws but overall good

my overall experience is good. There are flaws but overall good

Pros

Easy to work. Everyday there is a new update for improving

Cons

What I liked least about WebABA is some of the billing features

Brittney
Overall rating
  • Industry: Individual & Family Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Honest Review of WebABA

Reviewed on 2025/02/10

The overall experience has not been great. It's hard to get in contact with people and they cannot...

The overall experience has not been great. It's hard to get in contact with people and they cannot fix things timely or to prevent future issues.

Pros

Easy to figure out. There's not a large learning curve.

Cons

The reports are inaccurate. It takes weeks for new employees or clients to accurately sync to bill. REPORTS ARE INACCURATE. Scheduling is not user friendly and takes a lot longer.

Margaret
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

Great app and needs offline option

Reviewed on 2025/02/06

Pretty good! Most of the time I have wifi access. A few times I did not and struggled.

Pretty good! Most of the time I have wifi access. A few times I did not and struggled.

Pros

It is easy to navigate and covers most needed documents

Cons

Requires wifi at all times and no ability to send docs for signatures via email or text

Esther
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

WebABA feedback

Reviewed on 2025/02/06

Pros

Love the ease of notes syncing from catalyst to webaba

Cons

Not so much dislike but more so that I don’t think I’m maximizing my use of webaba. There are so many features but don’t have enough time in my day to teach myself. I do wish there were more training videos of all I can do with webaba instead of the learn as you go

Elizabeth
Overall rating
  • Industry: Mental Health Care
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Good product

Reviewed on 2025/01/28

good product, could use some tweaking overall

good product, could use some tweaking overall

Pros

The ability to create my own appointments and ease of creation.

Cons

The setup when I log in, I prefer a calendar setting.

Brooke
Overall rating
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

Review of web Aba

Reviewed on 2025/02/04

Pros

It is fairly simple to creating invoice and submit claims.

Cons

Not always able to get in touch with support when needed. Various glitches and problems that occur. When a chat is started, can not navigate to another page. Don’t always find articles that are helpful in knowledge base and when type in subject shows articles of various products that do not correspond with web Aba.

Hailey
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 4.0 /10

New to amenity review

Reviewed on 2025/01/28

Pros

I like the layout and how easy it is to navigate

Cons

Coming from CR it’s been difficult for me to fully transition to, the notes portion is pretty lengthy and complicated

Emily
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Scheduling made easy

Reviewed on 2025/02/06

Overall I would recommend WebABA in a clinic setting to help keep scheduling easy!

Overall I would recommend WebABA in a clinic setting to help keep scheduling easy!

Pros

Web ABA helps to keep our clinic schedule organized, and it’s easy to make last minute schedule changes that notify the therapists of the changes.

Cons

It runs very slowly at times making it difficult to quickly look at my schedule.

Brittany
Overall rating
  • Industry: Mental Health Care
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Good, but lots of glitches/bugs

Reviewed on 2025/02/07

It can get frustrating at times using WebABA, but it’s nice having all my appointments laid out in...

It can get frustrating at times using WebABA, but it’s nice having all my appointments laid out in an organized way to see.

Pros

I like the format/layout of WebABA, how it’s set up.

Cons

It is sometimes (not all the time) very difficult to schedule appointments or change the status of appointments, it can get buggy/glitches sometimes. Sometimes I will have to press the save button over five times just for my appointments to save and sometimes they just don’t save at all and I have to create the same appointment again. It can be time consuming when it doesn’t work properly and I need to reenter appointments multiple times.

Tiffanie
Overall rating
  • Industry: Mental Health Care
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

ShineThru ABA Therapy

Reviewed on 2025/02/06

Overall experience with web aba is an 8/10

Overall experience with web aba is an 8/10

Pros

What I like most about WEB ABA is Easy access

Cons

What I like least about WebABA is scheduling

Julia
Overall rating
  • Industry: Individual & Family Services
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 1.0 /10

Review of WebABA

Reviewed on 2025/02/06

Overall it was average but coming from Central Reach, I do prefer that over WebABA.

Overall it was average but coming from Central Reach, I do prefer that over WebABA.

Pros

The calendar layout itself is nice, but nothing lack luster.

Cons

The layout and chaotic look when I log in to simply look at my schedule and make updates to it. I don’t think as an RBT I should be allowed (without permission) to edit clients files and other things. The time it takes for it to sync with catalyst sometimes is too long in my opinion

Natalie
Overall rating
  • Industry: Mental Health Care
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Product

Reviewed on 2025/02/11

Most of the information is already in for you. You just have to put in the remainder information. I...

Most of the information is already in for you. You just have to put in the remainder information. I find it all so very easy to use. Not a hard process once you get the hang of it.

Pros

It is easy to use and understand. Everything you need is basically there.

Cons

To be honest I haven’t found anything that I am not happy with.

Christina
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Review of WEBABA

Reviewed on 2025/02/03

Overall, my experience with WebABA has been positive.

Overall, my experience with WebABA has been positive.

Pros

I like the ease of scheduling and billing combined.

Cons

Sometimes, there have been glitches or the site will run really slow but it has improved recently.

Sabrina
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Makes scheduling and billing easier

Reviewed on 2025/02/03

Pros

You’re able to do scheduling and billing in the same place.

Cons

I’d like for you to be able to see the clients initials (or name) in the billing/payroll report

Sadie
Overall rating
  • Industry: Individual & Family Services
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Therapist point of view

Reviewed on 2025/02/10

Overall I have had a positive experience with webABA

Overall I have had a positive experience with webABA

Pros

I am able to see the clients graphs for each program.

Cons

Sometimes it crashes and the session notes do not save.

Maddie
Overall rating
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

Easy to Use

Reviewed on 2025/02/03

Good. It is easy to use and automatically connects to your SOAP notes. Sometimes it will randomly...

Good. It is easy to use and automatically connects to your SOAP notes. Sometimes it will randomly match appointments but it is easy to go back and unmatch.

Pros

It automatically connects to Catalyst notes.

Cons

When it changes your session time to PM OR AM

Catherine
Overall rating
  • Industry: Individual & Family Services
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

WebABA Review

Reviewed on 2025/02/10

It has been overall good. It took a bit to get used to but once you do it’s very simple.

It has been overall good. It took a bit to get used to but once you do it’s very simple.

Pros

I like the consistency of it and the easy to use interface.

Cons

It does take a while to get used to. Using the calendar feature vs using the individual day feature is a bit annoying since some things work smoother on the agenda one.

Noelle
Overall rating
  • Industry: Mental Health Care
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Simple, Streamlines and Helpful

Reviewed on 2025/02/12

Pros

It makes seeing your schedule incredibly simple. Seeing coworker and supervisor schedule is also super houseful.

Cons

I can't think of anything off the top of my head. It has made scheduling easier for my scheduler which I can appreciate.

Kimberly
Overall rating
  • Industry: Accounting
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Positive feedback

Reviewed on 2025/02/03

It’s been pretty good so far I’ve been using for about 3 months already

It’s been pretty good so far I’ve been using for about 3 months already

Pros

It’s super easy to manage and get around.

Cons

I don’t have any complaints, i get around the website pretty good.

Haley
Overall rating
  • Industry: Wholesale
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

WebABA reviw

Reviewed on 2025/02/03

Overall I enjoy WebABA because it makes notes less time consuming.

Overall I enjoy WebABA because it makes notes less time consuming.

Pros

It is user friendly. It makes session notes easy.

Cons

Sometimes th session notes wouldn’t save

Jenelle
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

Almost perfect

Reviewed on 2025/02/06

8/10, i would recommend to others! Nice experience so far

8/10, i would recommend to others! Nice experience so far

Pros

The easy navigation, I can easily click on a tab and it takes me wherever I need to go

Cons

Sometimes it lags ,i often have to refresh