iTRUST

5.0 (96)
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All-in-one optometry solution

Overall rating

5.0 /5
(96)
Value for Money
5.0/5
Features
5.0/5
Ease of Use
5.0/5
Customer Support
5.0/5

99%
recommended this app
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96 Reviews

Emmanuel
Emmanuel
Overall rating
  • Industry: Banking
  • Company size: 5,001–10,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent Service

Reviewed on 2023/09/06

Awesome experience. Highly recommend

Awesome experience. Highly recommend

Pros

They are reliable and provide excellent service at a reasonable cost

Cons

If you are a bit concerned about cost this may be a factor. However, the cost is relatively ok for the service rendered.

Response from iTRUST

It's a pleasure to hear you're impressed with iTRUST EHR's optometry features, earning us a 5-star rating! We value your feedback and look forward to continually enhancing our platform for your benefit.

Verified Reviewer
Overall rating
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great Product

Reviewed on 2024/02/27

Pros

I love that I trust has multiple templates to use and the scheduling options are fantastic. I can send text messages to clients using this software to remind them of appointments.

Cons

There is nothing I dont like about iTRUST

Madison
Overall rating
  • Industry: Arts & Crafts
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Loved this!

Reviewed on 2023/02/01

Pros

The features are super easy to understand and easy to navigate. Adding and managing contracts are simple and can easily be paired with other programs we use. It's cost-effective and definitely worth it having!

Cons

There aren't really any cons I have about this software! It was easy to understand. The only thing I could say is that it's definitely an adjustment period to get used to having something so easy to use!

Amy
Overall rating
  • Industry: Government Administration
  • Company size: 201–500 Employees
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Amy's review

Reviewed on 2024/12/16

Pros

iTRUST is a great company. They are very professional and are very up to date. I recommend iTRUST, they will provide a great experience!

Cons

Nothing, iTRUST is great! I didn't have any issues with them.

Blake
Blake
Overall rating
  • Industry: Computer Games
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Product!

Reviewed on 2024/02/28

Pros

It is super easy and a great company to do business with.

Cons

There is not much not to like. I think that it is very easy to use and do.

Diane
Diane
Overall rating
  • Industry: Accounting
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great choice

Reviewed on 2023/11/06

My experience has been great! No complains

My experience has been great! No complains

Pros

Easy to use and if I have questions customer service is very helpful

Cons

I did not have any dislikes, I did my research before purchase and now that I use iTRUST I am glad I made the change.

Alexys
Alexys
Overall rating
  • Industry: Alternative Medicine
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best Software Out There

Reviewed on 2023/11/07

Pros

The ease of use and the customer service.

Cons

Nothing everything is truly great and if not they will quickly resolve it for you.

Claire
Claire
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great, intuitive platform!

Reviewed on 2023/10/02

Pros

Very intuitive and easy to use. Helped us become much more efficient and streamlined.

Cons

Nothing that I can think of at this time.

Response from iTRUST

We're honored by your 5-star rating for iTRUST EHR in the optometry field. Your positive feedback inspires us to keep innovating and providing you with the best tools for your practice.

Jessica
Jessica
Overall rating
  • Industry: Food & Beverages
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Amazing Software

Reviewed on 2023/08/01

Pros

The integration process was super easy and iTRUST is user friendly and easy to use.

Cons

There are no parts of iTRUST that I dislike, everything was simple and easy to use.

Helen
Helen
Overall rating
  • Industry: Law Practice
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Highly Recommended

Reviewed on 2023/09/04

My overall experience has been perfect. I have been very happy with the level of service received....

My overall experience has been perfect. I have been very happy with the level of service received. Very good value for money and recommended to others.

Pros

The customer experience as a whole is what I like about iTRUST. From start to finish of my experience, the professional service that I have received is fantastic, most definitely a keeper!

Cons

Nothing to dislike about the service I have and am receiving.

Kia
Kia
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

High Recommended

Reviewed on 2023/09/05

Excellent!!!

Excellent!!!

Pros

The product was easy to use! Most products have a learning curve, but this didn’t.

Cons

Customer service was excellent. Whenever I had a question it was immediately answered.

Ellen
Ellen
Overall rating
  • Industry: Market Research
  • Company size: 51–200 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Improved organization and communication

Reviewed on 2023/10/02

Outstanding. The overall support is great and integration was seamless.

Outstanding. The overall support is great and integration was seamless.

Pros

Efficient and relatively easy to use. The patient appointment book has really improved our organization and we now have much better patient communication. The automated texts and emails are such a helpful tool.

Cons

No real cons from my perspective. Looking forward to using the VoIP phone system once the feature is available.

Response from iTRUST

Thank you for your enthusiastic 5-star endorsement of iTRUST EHR in the field of optometry! Your trust and satisfaction mean the world to us, and we remain dedicated to delivering excellence.

Christal
Christal
Overall rating
  • Industry: Human Resources
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Great for a small practice

Reviewed on 2023/11/10

Pros

With a small administrative team, products like this help us to run more efficiently.

Cons

Pricing is always a challenge for smaller businesses,

Verified Reviewer
Overall rating
  • Industry: Biotechnology
  • Company size: 501–1,000 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Student Researcher

Reviewed on 2023/09/05

Pros

The platform is very easy to use and understand. It's a very user-friendly platform and allows its functions to be easily understood.

Cons

Not applicable, this was very easy to use and understand.

Steven
Overall rating
  • Industry: Translation & Localization
  • Company size: 501–1,000 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

First time user and very satisfied

Reviewed on 2023/10/03

So far so good. Thumbs up

So far so good. Thumbs up

Pros

Excellent optometrist software and easy to use. Really like the automated scheduling and the ability to e-prescribe medications.

Cons

Nothing jumps out right now. Perhaps a future review will be the time to post something.

Response from iTRUST

We're delighted to read your outstanding feedback about iTRUST EHR for optometry. Your endorsement of our 5-star product is greatly appreciated, and we're committed to maintaining the high standards you've come to expect.

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

My Overview on iTruat

Reviewed on 2023/11/09

Pros

I like how easy it is to use and reliable.

Cons

I don't really have any cons about iTrust.

Verified Reviewer
Overall rating
  • Industry: Airlines/Aviation
  • Company size: 10,000+ Employees
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Wonderful Product, Ease of Use and Practical for all Users

Reviewed on 2023/07/31

Pros

The product was very easy to use and implement. I particularly like how the UI is user friendly, practical and clean-looking. The setup was completed very quickly and it did not take long to start using the software. I was able to complete the tasks I needed with the product. Highly recommend.

Cons

I do not have any complaints at this time, but will update if need be.

Verified Reviewer
Overall rating
  • Industry: Banking
  • Company size: 51–200 Employees
  • Used Monthly for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great software

Reviewed on 2023/02/02

Pros

Easy to use and helpful support when needed.

Cons

There are no cons for this software that I know of.

Susan
Overall rating
  • Industry: Veterinary
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Product

Reviewed on 2022/11/22

Pros

This software is easy to use. It’s been so helpful to our business. It saves us time and was easy for everyone to get trained on using it. I never realized how much we used to struggle with our old software until we switched to iTrust.

Cons

I really can’t think of any cons with the software.

Liya
Liya
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

User friendly, Easy to use, Great customer service

Reviewed on 2022/11/17

Pros

My EHR, inventory/sales, and patient communication are all managed by one product. Additionally, it is really cheap!

Cons

I wish it had been around years ago! thousands of dollars on outdated systems that performed a hundredth of this system's features!

Samantha
Samantha
Overall rating
  • Industry: Leisure, Travel & Tourism
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great product.

Reviewed on 2022/11/30

Pros

This is one of the best products I've ever used.

Cons

I don't dislike anything about this product

Verified Reviewer
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Product. A must for EMT users!

Reviewed on 2023/03/08

Pros

Not only was it easy to use and learn, but it truly provides all the functions needed for the user. No gimmicks, no difficulties. Streamlined and efficient, and our team had no problem incorporating it!

Cons

No difficulties to date. Hoping it stays this way!

Verified Reviewer
Overall rating
  • Industry: Alternative Medicine
  • Company size: 2–10 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great software!

Reviewed on 2023/01/03

Pros

Very user friendly and intuitive. Helped my practice run a lot easier!

Cons

No major downfalls from the user end, however I cannot speak to the administrations end.

Verified Reviewer
Overall rating
  • Industry: Internet
  • Company size: 2–10 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

iTrust Review

Reviewed on 2023/02/02

iTRUST has helped make my job easier and I am thankful for it.

iTRUST has helped make my job easier and I am thankful for it.

Pros

The user-friendliness is my favorite part.

Cons

The learning curve is very small with this product.

CHELSEA
Overall rating
  • Industry: Medical Practice
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best EHR for the price!!

Reviewed on 2019/02/13

All in one product to manage my EHR, inventory/sales, and patient communication. Plus its incredibly...

All in one product to manage my EHR, inventory/sales, and patient communication. Plus its incredibly affordable!

Pros

All inclusive system for an incredibly low cost. Includes 2-way texting & E-Rx. No contracts or update fees!

Cons

Wish it was available years ago! Wasted thousands on old systems that did one tenth of the functions of this system!