iTRUST Reviews
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96 Reviews

- Industry: Banking
- Company size: 5,001–10,000 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent Service
Reviewed on 2023/09/06
Awesome experience. Highly recommend
Awesome experience. Highly recommend
Pros
They are reliable and provide excellent service at a reasonable cost
Cons
If you are a bit concerned about cost this may be a factor. However, the cost is relatively ok for the service rendered.
Response from iTRUST
It's a pleasure to hear you're impressed with iTRUST EHR's optometry features, earning us a 5-star rating! We value your feedback and look forward to continually enhancing our platform for your benefit.
- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great Product
Reviewed on 2024/02/27
Pros
I love that I trust has multiple templates to use and the scheduling options are fantastic. I can send text messages to clients using this software to remind them of appointments.
Cons
There is nothing I dont like about iTRUST
- Industry: Arts & Crafts
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Loved this!
Reviewed on 2023/02/01
Pros
The features are super easy to understand and easy to navigate. Adding and managing contracts are simple and can easily be paired with other programs we use. It's cost-effective and definitely worth it having!
Cons
There aren't really any cons I have about this software! It was easy to understand. The only thing I could say is that it's definitely an adjustment period to get used to having something so easy to use!
- Industry: Government Administration
- Company size: 201–500 Employees
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Amy's review
Reviewed on 2024/12/16
Pros
iTRUST is a great company. They are very professional and are very up to date. I recommend iTRUST, they will provide a great experience!
Cons
Nothing, iTRUST is great! I didn't have any issues with them.

- Industry: Computer Games
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Product!
Reviewed on 2024/02/28
Pros
It is super easy and a great company to do business with.
Cons
There is not much not to like. I think that it is very easy to use and do.

- Industry: Accounting
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great choice
Reviewed on 2023/11/06
My experience has been great! No complains
My experience has been great! No complains
Pros
Easy to use and if I have questions customer service is very helpful
Cons
I did not have any dislikes, I did my research before purchase and now that I use iTRUST I am glad I made the change.

- Industry: Alternative Medicine
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best Software Out There
Reviewed on 2023/11/07
Pros
The ease of use and the customer service.
Cons
Nothing everything is truly great and if not they will quickly resolve it for you.

- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great, intuitive platform!
Reviewed on 2023/10/02
Pros
Very intuitive and easy to use. Helped us become much more efficient and streamlined.
Cons
Nothing that I can think of at this time.
Response from iTRUST
We're honored by your 5-star rating for iTRUST EHR in the optometry field. Your positive feedback inspires us to keep innovating and providing you with the best tools for your practice.

- Industry: Food & Beverages
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Amazing Software
Reviewed on 2023/08/01
Pros
The integration process was super easy and iTRUST is user friendly and easy to use.
Cons
There are no parts of iTRUST that I dislike, everything was simple and easy to use.

- Industry: Law Practice
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Highly Recommended
Reviewed on 2023/09/04
My overall experience has been perfect. I have been very happy with the level of service received....
My overall experience has been perfect. I have been very happy with the level of service received. Very good value for money and recommended to others.
Pros
The customer experience as a whole is what I like about iTRUST. From start to finish of my experience, the professional service that I have received is fantastic, most definitely a keeper!
Cons
Nothing to dislike about the service I have and am receiving.

- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
High Recommended
Reviewed on 2023/09/05
Excellent!!!
Excellent!!!
Pros
The product was easy to use! Most products have a learning curve, but this didn’t.
Cons
Customer service was excellent. Whenever I had a question it was immediately answered.

- Industry: Market Research
- Company size: 51–200 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Improved organization and communication
Reviewed on 2023/10/02
Outstanding. The overall support is great and integration was seamless.
Outstanding. The overall support is great and integration was seamless.
Pros
Efficient and relatively easy to use. The patient appointment book has really improved our organization and we now have much better patient communication. The automated texts and emails are such a helpful tool.
Cons
No real cons from my perspective. Looking forward to using the VoIP phone system once the feature is available.
Response from iTRUST
Thank you for your enthusiastic 5-star endorsement of iTRUST EHR in the field of optometry! Your trust and satisfaction mean the world to us, and we remain dedicated to delivering excellence.

- Industry: Human Resources
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Great for a small practice
Reviewed on 2023/11/10
Pros
With a small administrative team, products like this help us to run more efficiently.
Cons
Pricing is always a challenge for smaller businesses,
- Industry: Biotechnology
- Company size: 501–1,000 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Student Researcher
Reviewed on 2023/09/05
Pros
The platform is very easy to use and understand. It's a very user-friendly platform and allows its functions to be easily understood.
Cons
Not applicable, this was very easy to use and understand.
- Industry: Translation & Localization
- Company size: 501–1,000 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
First time user and very satisfied
Reviewed on 2023/10/03
So far so good. Thumbs up
So far so good. Thumbs up
Pros
Excellent optometrist software and easy to use. Really like the automated scheduling and the ability to e-prescribe medications.
Cons
Nothing jumps out right now. Perhaps a future review will be the time to post something.
Response from iTRUST
We're delighted to read your outstanding feedback about iTRUST EHR for optometry. Your endorsement of our 5-star product is greatly appreciated, and we're committed to maintaining the high standards you've come to expect.
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
My Overview on iTruat
Reviewed on 2023/11/09
Pros
I like how easy it is to use and reliable.
Cons
I don't really have any cons about iTrust.
- Industry: Airlines/Aviation
- Company size: 10,000+ Employees
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Wonderful Product, Ease of Use and Practical for all Users
Reviewed on 2023/07/31
Pros
The product was very easy to use and implement. I particularly like how the UI is user friendly, practical and clean-looking. The setup was completed very quickly and it did not take long to start using the software. I was able to complete the tasks I needed with the product. Highly recommend.
Cons
I do not have any complaints at this time, but will update if need be.
- Industry: Banking
- Company size: 51–200 Employees
- Used Monthly for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great software
Reviewed on 2023/02/02
Pros
Easy to use and helpful support when needed.
Cons
There are no cons for this software that I know of.
- Industry: Veterinary
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Product
Reviewed on 2022/11/22
Pros
This software is easy to use. It’s been so helpful to our business. It saves us time and was easy for everyone to get trained on using it. I never realized how much we used to struggle with our old software until we switched to iTrust.
Cons
I really can’t think of any cons with the software.

- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
User friendly, Easy to use, Great customer service
Reviewed on 2022/11/17
Pros
My EHR, inventory/sales, and patient communication are all managed by one product. Additionally, it is really cheap!
Cons
I wish it had been around years ago! thousands of dollars on outdated systems that performed a hundredth of this system's features!

- Industry: Leisure, Travel & Tourism
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great product.
Reviewed on 2022/11/30
Pros
This is one of the best products I've ever used.
Cons
I don't dislike anything about this product
- Industry: Nonprofit Organization Management
- Company size: 51–200 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Product. A must for EMT users!
Reviewed on 2023/03/08
Pros
Not only was it easy to use and learn, but it truly provides all the functions needed for the user. No gimmicks, no difficulties. Streamlined and efficient, and our team had no problem incorporating it!
Cons
No difficulties to date. Hoping it stays this way!
- Industry: Alternative Medicine
- Company size: 2–10 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great software!
Reviewed on 2023/01/03
Pros
Very user friendly and intuitive. Helped my practice run a lot easier!
Cons
No major downfalls from the user end, however I cannot speak to the administrations end.
- Industry: Internet
- Company size: 2–10 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
iTrust Review
Reviewed on 2023/02/02
iTRUST has helped make my job easier and I am thankful for it.
iTRUST has helped make my job easier and I am thankful for it.
Pros
The user-friendliness is my favorite part.
Cons
The learning curve is very small with this product.
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best EHR for the price!!
Reviewed on 2019/02/13
All in one product to manage my EHR, inventory/sales, and patient communication. Plus its incredibly...
All in one product to manage my EHR, inventory/sales, and patient communication. Plus its incredibly affordable!
Pros
All inclusive system for an incredibly low cost. Includes 2-way texting & E-Rx. No contracts or update fees!
Cons
Wish it was available years ago! Wasted thousands on old systems that did one tenth of the functions of this system!