B-Line Reviews

B-line is an incredibly powerful tool and continues to add core new features that make them a one stop shop.

There is very little to dislike, they have a good pace on delivery cycles and any issues are fixed promptly.

B-line's customer service is outstanding, providing quick and helpful responses to any inquiries or issues. The app is very user-friendly, making it easy to navigate and manage access control efficiently. I appreciate how intuitive the app's interface is, ensuring even those with minimal technical skills can use it effectively. The seamless integration with existing systems reduces complexity and enhances overall security. Additionally, the app's features are robust yet straightforward, offering a comprehensive solution without overwhelming the user. Overall, B-line significantly simplifies access control management, making it a top choice for facility management.

One downside of B-line is the initial excitement over new technology that wasn't fully ready for deployment. This led to several challenges early on, creating a rocky start to our relationship. The premature rollout resulted in unexpected issues and complications that required significant time and effort to address. However, through extensive exploration and ongoing conversations, B-line's team demonstrated a strong commitment to resolving these problems. While the initial phase was challenging, their dedication eventually turned things around. Despite the early setbacks, their responsiveness and willingness to improve were commendable, though the initial hiccups were a notable drawback.

Proximity door access, room schedules, and room bookings are great features to have as a user

Door access can be unreliable, many software updates, selecting a time slot for the room booking wasn't very intuitive. It was quite easy to select the wrong 15-minute time slot - depending on how you interpret the time markings. However, I'm pleased to see that this has been updated and is much clearer!

Makes access to my coworking space super easy and no need to carry around (and lose!) my physical key card.

That I didn't start using it before. Getting tenants knowledgeable of these more streamlined solutions and optimizing for adoption is something owners and landlords need to prioritize.

Our office recently started using B-Line and we couldn’t be happier with its product and the wonderful customer service we receive from the team. Booking meetings is now such a seamless process. The platform is intuitive, easy-to-use, and has made our daily operations much more efficient. Thank you, B-Line!

I wish we knew about the product sooner!

B-Line is quick to use. I just open my phone and hold it against the reader and I'm in. We can forget our passes but we always have our phones!

Sometimes the app took a while to boot up but I now have the most recent app, so hoping for a smoother user experience.

Excellent for short-term hospitality room and amenity access control.

Not many cons. B-line helped us get past our access control issues.

Very easy to use, extremely easy to set up and off board.

If you lose your phone, you lose your access

Love the use of cell phone for building access vs another keycard.Was great for booking conference rooms for meatings

Had issues with the notification system and being contacted if a guest has arrived

I've been using B-Line for years and by far the best part of the experience is working with a team that knows what they're doing. The apps and surrounding hardware are impressively well-planned but the team's experience is what really sets B-Line apart.

I honestly don't have any cons to mention. Everything works as intended and is well- supported.

The software is super simple to use and makes it easy to access the building and book rooms.The other day someone gave me an access card for a different co-working space that doesn't use B-Line, and I thought to myself the last thing I want is another card in my wallet.If you have tenants, they'll appreciate having the B-Line App.

I'd love to see some of my user stats! I think I may have the most days in the office at the PIER, at least a top contender :)

B-Line provides an excellent service to users. The software provides an easy and secure access and entry control system, but it goes far beyond that by providing information on space utilization and when necessary, contract tracing.

Compared to a traditional swipe card access system, B-Line adds an additional step in having to call up the app. But the benefits of added security, additional data monitoring and other value-added services that come with B-Line software far outweigh what amounts to a very simple behavioural change. After having used the software for over a year now, the process of loading the app on entry is now second nature.

Easy to use, fast, and reliable app. Allows me and my colleagues to accomplish everything we needs for a flexible work from home / in office culture.

I like everything. No complaints at all! Team is responsive for the very limited bugs. I have ever encountered

Access is easy to use when it works. Room booking is great too.

it stopped functioning on my phone often. I had to go the B line staff for troubleshoot

Ease of multiple organizations being able to book the same work spaces / meeting rooms.

I wish there was a way to see who has the room booked in the chance people needed to move meeting spaces around. It would be great to easily add the room booking into the Outlook meeting invite, other than manually typing out the room details each time a room is booked.

It’s really easy to use the app to access the office rather than having an extra fob to add to the keychain. Meeting room booking is also easy to use and a good feature.

Initially guests were unable to notify us of arrival, which made office access for guests challenging. With the new feature of visitor notifications added, this will be great.

It was very user friendly and did not encounter many issues

I like using a card, or at least having it as a back up option. If I forget my cellphone or it dies I could not access the building.

The app is quite easy to use and isn't an additional bother to a typical workday. I like being able to access the building through my phone and not an external card, and booking meeting rooms through the app is great.

I think it would be useful to have an option on the app to choose the time I want to book a meeting room without clicking the blocks. Sometimes it take me many tries to get the correct block of time for meeting room booking because it automatically picks the time period and it's difficult to adjust.

The B-Line software is easy to use, bug free and very intuitive.

No issues to report here, I guess the fact that I need to install it on my device is a 'thing' and I'm worried that the software is spying on my activity to some level.

Easy to use, easy access to building and associated facilities

You have t o make sure you turn it off after you leave the building

Found the product extremely easy to use and implement (thought I was not doing the implementation). Enjoy being able to book rooms virtually.

The experience of booking rooms could be improved with a check-in feature (maybe similar to the building entrance) - as I have found often people book rooms and then do not use them. This is difficult as there are limited spaces where one can have private meetings.