Mapbox

4.5 (38)
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Maps and navigation for people and vehicles everywhere.

Overall rating

4.5 /5
(38)
Value for Money
4.6/5
Features
4.6/5
Ease of Use
4.2/5
Customer Support
4.1/5

92%
recommended this app
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38 Reviews

Raphael
Raphael
Overall rating
  • Industry: Farming
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

MapBox Delivers Cost-Effective Mapping Solutions, but Lacks in Support

Reviewed on 2023/03/22

Pros

MapBox is an exceptional mapping platform that has impressed me with its outstanding features and affordable pricing structure. Compared to its competitors, MapBox stands out with its highly competitive pricing, especially when using the SDKs. As a user of the Flutter SDK, I found the implementation process to be incredibly easy, which is a big advantage for developers.What I love most about MapBox is the user-friendly interface, which is perfect for product managers or anyone who needs to monitor the platform. The dashboard is simple, intuitive, and provides a wealth of data and insights that can be used to optimize mapping projects. With MapBox, I can easily monitor key metrics and make data-driven decisions to improve my project's performance.

Cons

The negative point of Mapbox is that if you have to use the Static Tiles API for example, the costs are quite prohibitive compared to the competitors, so this would be the only point of attention regarding the price.The big problem with Mapbox is the support, even if you are a big customer and you have a big monthly expense the support is very precarious and slow. It literally takes weeks or months to get the first response to your ticket. They don't make it clear that Support is "not included" and that to get faster service you need to purchase an extra support plan.The cheapest support plan costs 50 usd and this only guarantees you that the first response will be within 3 days. If you want some decent level of support you already need to move to a plan that costs 10% of your monthly spending and the minimum is 500 usd.Even so, the SLA is from 1 to 3 days, that is, you could be paying 500 usd to have a response only in 3 days, that doesn't seem reasonable to me.

Alternatives Considered

Google Maps

Switched From

Google Maps

Reasons for Switching to Mapbox

Best price and ease of implementation in Flutter

Response from Mapbox

Thank you for your review - we look forward to working with and learning from the growing the community of Flutter developers building with Mapbox.

Niv
Overall rating
  • Industry: Program Development
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Definately dominating the market - the best option for any tool that requires map features

Reviewed on 2023/03/21

I was looking for a solution to display routes, and maps with customized "borders" and data.My...

I was looking for a solution to display routes, and maps with customized "borders" and data.My first option was Google maps, since in my mind they were the 'biggest' but when I found out about mapbox and their capabilities I realized I found the best solution.The price is fair compared to the competitors and they offer a free-tier so you can start implementing features and only start paying once you grow your usage.

Pros

It has a great documentation, easy to set up, a lot of examples are available and the UI is really good.

Cons

In some features there where missing options, customizations and in one time I had to contact the support to ask to implement a small option, but they eventually did it.

Alternatives Considered

Google Maps

Reasons for Choosing Mapbox

Few things made me make the switch from Google maps:1. The price - mapbox offers a free tier, so I only pay for high usage and not for small amount of usage.2. The UI - I love mapbox UI better3. The documentation & examples - Mapbox offers a great documentation with examples to get an easy start

Switched From

Google Maps

Reasons for Switching to Mapbox

For the same reasons listed above in the "Why did you make the switch?"

Response from Mapbox

Thank you for your review, Niv! Very glad to hear about your positive experience - it's an honor to support developers like you.

Tom
Overall rating
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Worst Experience from a company that doesn't care.

Reviewed on 2024/05/13

Pros

The quality of the map is fantastic and the functionality that you can add to it.

Cons

#1 - There is no support, you will be billed $$$$ out of the blue and the moment you inquire about it there is no one to talk to. The only person who will get back to you is sales and they will just say look at the forum. I even jumped onto the Discord in hopes to talk to someone quicker, a lot of the questions go unanswered as like they just don't care. I'm quite content taking my and my clients business elsewhere. Worst experience ever.

Response from Mapbox

Hello Tom - I apologize for the negative experience with higher than expected usage or costs from a custom implementation. I recommend contacting our Accounts & Billing support team if you have concerns or questions regarding unexpected charges. Please find instructions at: https://docs.mapbox.com/accounts/guides/invoices/#what-information-should-i-include-in-my-support-request

Isaac
Overall rating
  • Industry: Architecture & Planning
  • Company size: 201–500 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Creation, customization, visualization and geospatial analysis of interactive maps with...

Reviewed on 2023/07/08

As an architecture student and intern at a construction company, my experience using Mapbox was...

As an architecture student and intern at a construction company, my experience using Mapbox was very positive, since this platform offers the necessary tools for the creation of interactive maps that complement the construction projects and architectural planning of the construction company, and helps me to complete my autonomous tasks on roads. Overall, Mapbox was a valuable and highly effective tool to enhance my work as an intern and helped me develop my daily freelance tasks at university.

Pros

Without a doubt, what I liked most about this tool was its powerful set of APIs and SDKs, this allowed me to easily integrate interactive maps into web applications and for road design (autonomous tasks) for the university. In addition, something else that I liked a lot is its high-quality and precise geographic data, since this was essential to carry out analysis and make informed decisions about map development, more specifically about roads.

Cons

Perhaps the only problem that I found with this tool is its cost, in my case it did not affect me because my university provided me with the paid version, however for other users who do not have the money, certain important functions of this tool will be limited.

Response from Mapbox

Thank you very much for taking the time to share your experience and leave us a review, Isaac! We hope you'll continue to use your Mapbox skills.

Paul
Paul
Overall rating
  • Industry: Think Tanks
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent non-profit support, ideal for quick map app development

Reviewed on 2023/04/02

Mapbox is my go-to source for building knowledge-driven map products usable by a broad and...

Mapbox is my go-to source for building knowledge-driven map products usable by a broad and non-technical audience. The Community team ensures I have adequate support and resources to build them.

Pros

Community support from Mapbox is excellent. They care about good causes, non-profit work, and their official Community team makes a good faith effort to support them.Mapbox has what is probably the most functional and effective web basemap editor in Studio.Its documentation for app building is phenomenal, and its team makes strong efforts to keep it up to date, understandable, and usable for even non-developers. The API makes building single page applications, simple interactive dashboards and data visualizations a breeze. I wouldn't develop with any other tool.

Cons

Graceful degradation for smaller viewports needs more energy and development. End users demand some degree of functionality on their mobile devices - API provides options, but making maps work at even a base level can be very challenging.

Alternatives Considered

ArcGIS and CARTO

Response from Mapbox

Thank you for your review! It is great to have you part of the Mapbox community.

Chris
Overall rating
  • Industry: Utilities
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Worst map program I've ever used !!!

Reviewed on 2023/01/06

We were forced to use it by CRO Software. They swapped from Google Maps (which works 1000 times...

We were forced to use it by CRO Software. They swapped from Google Maps (which works 1000 times better) to Mapbox

Pros

Nothing at all....its the worst map program I have ever used.

Cons

Its slow loading. Missing most road numbers. Half the terrain doesn't show up.

Response from Mapbox

Thank you for raising your concerns. It sounds like your software vendor might be having some implementation challenges in their switch to Mapbox. We will reach out to them to see if we can address these concerns.

Shane
Shane
Overall rating
  • Industry: Airlines/Aviation
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Mapbox for offline mobile app

Reviewed on 2023/05/08

Great support experience and the development process has been very solid.

Great support experience and the development process has been very solid.

Pros

Customizability and performance are top notch.

Cons

Offline with GL-JS is challenging but doable.

Ramses
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Better than Google maps api

Reviewed on 2023/03/24

Great experience overall. Cheap compared to Google. If you are building an application yourself,...

Great experience overall. Cheap compared to Google. If you are building an application yourself, invest in this over Google.

Pros

Very inexpensive, especially compared to Google. Support is great too. Good luck talking to someone at Google if something does not work.

Cons

Not all third party application support this. Many do, but it could be a deal breaker if your already invested in something that does not directly support mapbox.

Response from Mapbox

Thank you for your review - our team is happy to hear you're having a great experience with Mapbox!

Mohit
Mohit
Overall rating
  • Industry: Leisure, Travel & Tourism
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

I love Mapbox

Reviewed on 2023/03/27

Pros

Map studio is bar far the best product out there

Cons

Some limits on how much data you can upload.

Response from Mapbox

Thank you for your review! Glad you're loving Mapbox Studio - we do too :)

Tom
Tom
Overall rating
  • Industry: Internet
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Mapbox is a super powerful mapping solution, but may be too much for the average user

Reviewed on 2022/01/27

Overall, Mapbox is an amazing software that can complete basically any job needed. That said, for...

Overall, Mapbox is an amazing software that can complete basically any job needed. That said, for the average user just looking to do basic things, it can be hard to use.

Pros

Mapbox is fully customizable to a level I have never experienced before. Mapbox allows for custom maps that can include as much or as little as needed. For example, components that can be added include administrative boundaries, buildings, land and water, natural features, place labels, point of interests labels, road network, transit, and much more. Additionally, color pallets can be added for further customization. This full customization is truly amazing.

Cons

Mapbox can be rather complex to use for someone just starting out. There is a rather steep learning curve. The software is so powerful and complex that it can make things hard.

Response from Mapbox

Thank you for your review! So glad to hear you've been trying out the map customization options.

Verified Reviewer
Overall rating
  • Industry: Real Estate
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Works great

Reviewed on 2023/03/30

Pros

Easy integration with may free and commercial API services

Cons

Documentation can be hard to understand sometimes.

Łukasz
Overall rating
  • Industry: Airlines/Aviation
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great tool for web products but has limitations

Reviewed on 2023/03/30

Data visualisation using your web sdks allows us to improve airspace operations.

Data visualisation using your web sdks allows us to improve airspace operations.

Pros

Performance of GL JS sdk. Mapbox studio is great.

Cons

Not fully supported Globe View. Seems like it will be an industry stardard to use Globe View in map products but it's still far from perfect, especially using custom layers and lacking ability to display data over poles.

Marco
Overall rating
  • Industry: Leisure, Travel & Tourism
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Ok

Reviewed on 2023/03/21

Pros

A great alternative to other similar and more expensive software.

Cons

The cost might be lower, but overall it is not so affordable.

Aicha
Overall rating
  • Industry: Real Estate
  • Company size: 11–50 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Very nice tool!

Reviewed on 2023/02/14

Pros

The design of the mas is nice and you can customize a lot of things.

Cons

Not that easy to add layers but the customer support is very efficient.

Response from Mapbox

Thank you for your review, we're glad to hear you're enjoying the map customization options!

Francis Carolina
Francis Carolina
Overall rating
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

The most versatile geographic and cartographic management tool in the market.

Reviewed on 2018/07/18

Pros

What I like most about this tool is that it is in the cloud. You do not have to go through difficult installation processes like with similar products. It is easy to work, even if you are not from the GIS area or have another career not related to geography. I like the possibility of interaction that has the data on a map. It is perfect for presentations to multidisciplinary groups of people who do not know how to analyze a map, since the final products possess qualities that traditional digital maps do not possess. Mapbox has known how to evolve in the field of GIS, combining the ease and practicality of similar services such as google maps, with the precision and efficiency in editing and processing proprietary software data such as Argis. The best part is that it is open source.

Cons

It is a tool for online use, so when there are faults in the internet connection, obviously the quality of the mapbox service is limited. In addition, the tool has some free geoprocessing and upload functions to the cloud, but those of us working with GIS know that a map completed with its associated data base can weigh hundreds of MB, and that cloud storage space It is definitely not free and nothing affordable.

Skyla
Skyla
Overall rating
  • Industry: Aviation & Aerospace
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

One API for all map solutions!

Reviewed on 2019/04/25

Overall the tool is must have for an aviation industry. Developers must have this skill to plot and...

Overall the tool is must have for an aviation industry. Developers must have this skill to plot and locate geographic data on interactive map.

Pros

Mapbox provides intuitive studio GUI for developers. Easy to design Maps for developers. Either use API for designing or use web GUI, both provide endless features. High customization, Programming Language Support, GIS application strong backend support, Large community support makes is most usable product.

Cons

Data Visualization and Geo location plotting requires more understanding of the code samples. No official support for major languages than JavaScript.

Verified Reviewer
Overall rating
  • Industry: Furniture
  • Company size: 51–200 Employees
  • Used for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Very in-depth custom map creator with loads of options for developers and non-developers alike

Reviewed on 2018/05/01

I've been able to make very detailed area maps of remote areas with historical styling and...

I've been able to make very detailed area maps of remote areas with historical styling and information

Pros

I'm definitely a more simplistic user of this platform; I mainly use it to create period maps and detail locations of interest. I know there is a much more in-depth side to it for power users. It essentially lets you create highly detailed and stylized maps, and even interactive maps. I can't speak for the software development side since I'm not a developer, but I know that it allows for you to create custom maps for your project using your own data, styles, and customer interactions, that you can then deploy in various settings.

Cons

I guess since it is aimed at developers, it can definitely be confusing to try and use if you are not one.

Jamison
Overall rating
  • Industry: Internet
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Beautiful software

Reviewed on 2019/12/03

We've been using Mapbox for about 4 years and 2 versions. we'll continue to use them moving forward.

We've been using Mapbox for about 4 years and 2 versions. we'll continue to use them moving forward.

Pros

Mapbox makes it easy to create custom-colored maps, but that's not where its power lies. Mapbox's API allows us to implement custom maps and pins integrating our data simply. The vector-based map is fast and integration is simple with their documentation

Cons

No real cons to speak of. You really need to be a programmer to work with mapbox though, lay people will find it challenging to implement.

Nathan
Nathan
Overall rating
  • Industry: Civil Engineering
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

MapBox is one of the best webmapping options out there - and getting better!

Reviewed on 2018/04/04

Pros

I like how flexible it is - I can almost always get what I'm imaging to happen, without a huge amount of hassle, or without running into walls. It's easy to get up and running, and has a ton of API options.

Cons

The learning curve is pretty steep, and there aren't a ton of demo projects that you can take and run with. It's also not the fastest rendering in the world.

Andy
Overall rating
  • Industry: Design
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Steep Learning Curve but Worth the Effort from Amazing Results

Reviewed on 2021/02/04

It's possible to use this application to create stunning maps without being a programmer, however...

It's possible to use this application to create stunning maps without being a programmer, however with some knowledge building of your own you can really achieve some incredible maps. Looking forward to seeing how this application will really expand with creative users!

Pros

This mapping application is by far the most advanced tool for map development. It literally does whatever your imagination can dream up!

Cons

There is quite a steep learning curve but with some Youtube digging and tutorials for members there is a massive amount to learn if you are not familiar with basic programming.

Adam
Adam
Overall rating
  • Industry: Civil Engineering
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Mapbox is A Fantastic Tool

Reviewed on 2019/12/10

The ability to incorporate many different map styles in my React project gave me a lot of versatilit...

The ability to incorporate many different map styles in my React project gave me a lot of versatility. I found their docs easy to understand and would recommend anyone to try Mapbox if they are getting started with Web Map development.

Pros

I love the ability to call to the Open Street Map API and style the maps with the easy tools provided from Mapbox's Studio editor. Mapbox was easy to incorporate into my projects.

Cons

Getting started I found it challenging to navigate the website and make use of all the resources that Mapbox provides.

Verified Reviewer
Overall rating
  • Industry: Consumer Electronics
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 4.0 /10

Open source SDK

Reviewed on 2019/11/09

It is nice to be able to read documentation about the SDK and such. Overall I still use google maps...

It is nice to be able to read documentation about the SDK and such. Overall I still use google maps for daily use, but I happen to program with Mapbox frequently.

Pros

Mapbox is a solid map alternative to Google and Apple maps. Tesla uses it, Uber used to... It's nice for programming and customizable with good documentation for your own app.

Cons

It can be expensive (but I'm not the one paying it haha). The API is not editable, only the SDK is, so not the entire software is customizable, only some.

Frank
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best map alternative to google maps.

Reviewed on 2020/09/24

Mapbox plugin was easy to add to both html code and wordpress sites. It has a nice set of layer...

Mapbox plugin was easy to add to both html code and wordpress sites. It has a nice set of layer styles that all look good.

Pros

The restrictions around Google maps plugin to web projects make Mapbox a google alternative. It is a free service that does not require attaching a credit card to use.

Cons

Mapbox is less detailed as compared to google maps in terms of showing building and their names in less known countries in Africa.

Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Good vector maps provider

Reviewed on 2019/09/15

Pretty good. Did not encounter any major issues with service or software.

Pretty good. Did not encounter any major issues with service or software.

Pros

It provides you the ability to have the English language instead of local while zooming in real-time. A big plus.

Cons

The number of bugs on their repo on Github

Tamas
Tamas
Overall rating
  • Industry: Utilities
  • Company size: 51–200 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

SuperB maps

Reviewed on 2019/01/23

Pros

You can create beautiful maps in a minute, upload your data design it and add to map. Mapbox.js also awesome.

Cons

For starter companies who has no really income at the beginning but their business would like to use mapbox for commercial purposes, I think its a bit expensive.