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Umnico Reviews

Umnico

4.7 (6)
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Omnichannel communication platform

Overall rating

4.7 /5
(6)
Value for Money
4.4/5
Features
4.2/5
Ease of Use
4.5/5
Customer Support
4.3/5
100%
recommended this app
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6 Reviews

Sourabh
Overall rating
  • Industry: Computer Software
  • Company size: 5,001–10,000 Employees
  • Used Weekly for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Works efficiently and integrate perfect with high performance

Reviewed on 2023/08/16

Pros

Highly performance oriented , and easily integrated

Cons

Pricing are too High , latency is bit high

MD Nazmul
Overall rating
  • Industry: Dairy
  • Company size: Self Employed
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

As far as I know I have found good stuff on this website and its a trusted company no one will...

Reviewed on 2023/05/16

I am involved and want to stay with this website both of us will benefit and gain knowledge hope...

I am involved and want to stay with this website both of us will benefit and gain knowledge hope all goes well

Pros

Normally I work in dairy farm and have a lot of desire to raise these cattle and also you have very nice instructions on this website which I like very much.

Cons

I didn't find much to say in the less preferred I said and chose what I liked

Alternatives Considered

QA Studio

Reasons for Switching to Umnico

Considering both my needs and my employment, I chose the best one

Response from Umnico

Thank you for your choice, site. We are glad that Umnico has met your expectations

Toby
Overall rating
  • Industry: Computer Games
  • Company size: 2–10 Employees
  • Used Monthly for Free Trial
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

pretty impressive overall and could be useful in some cases

Reviewed on 2023/08/16

it's a pretty good system with a few drawbacks but it could be improved with time. The customer...

it's a pretty good system with a few drawbacks but it could be improved with time. The customer service was mostly helpful however in my experience it had a flaw where I was told to wait and no one got back to me when I asked if the callback feature could be removed on the customer service live chat

Pros

I like the fact that you can use Umnico for free without any costs if you have a basic system that doesn't require any special features or add ons

Cons

I personally didn't like the fact that there was constantly a phone icon for people to request a callback on the chat widget that you can't disable. Also the customer service is a little hit or miss

Ishwinder
Overall rating
  • Industry: Government Administration
  • Company size: 11–50 Employees
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Good job for me it will bo urs

Reviewed on 2023/07/12

Pros

I like all umico. Is the best east or west

Cons

I like everything in umicom best earning plateform

Osamudiamen
Overall rating
  • Industry: Internet
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Unique recaps

Reviewed on 2023/05/15

I'm happy to use it because before now I had no special platform to use as professional in...

I'm happy to use it because before now I had no special platform to use as professional in communication with my customers

Pros

I like the service delivery especially the trial I wish it would be all free to use

Cons

I would say the somewhat the speed of the website

Response from Umnico

Thank you for your feedback. We'll dedicate certain resources in order to improve the speed of our website.

Ilya
Overall rating
  • Industry: Investment Banking
  • Company size: 501–1,000 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Helpful social CRM

Reviewed on 2023/05/27

Very positive overall, highly recommend

Very positive overall, highly recommend

Pros

Easy to set-up and use, easy to integrate messengers and social networks. Free tariffs allows to test the platform before purchasing a licence.

Cons

AI chat-bot is still early stages and takes time to set-up and use