HubEngage Reviews
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8 Reviews
- Industry: Higher Education
- Company size: 5,001–10,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Connecte with team
Reviewed on 2022/07/08
Pros
The feature and tools structure is well-rounded and is only going to get better. Even though we can't access many of the functions, they exist, and we are beginning to engage them more frequently and try to get the best from the software.
Cons
Excel's question formatting seemed unappealing to me. However, with the support staff's help, I developed a functional structure for our organization and appealed to my supervisor. So there isn't a problem anymore.
- Industry: Consumer Goods
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Hub Engage Easy to use
Reviewed on 2021/06/18
Great experience. All in one company chat board.
Great experience. All in one company chat board.
Pros
How easy it was to use. Very collaborative
Cons
I still have not found anything that I do not like about it
- Industry: Hospitality
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Customer Service at Its Best
Reviewed on 2021/07/06
It has been a wonderful experience from beginning to end. If you are thinking about a product to...
It has been a wonderful experience from beginning to end. If you are thinking about a product to bring your team together this is it. I would be happy to speak with anyone about my experience. [SENSITIVE CONTENT]
Pros
If I could give Customer Service more than 5 stars a would. This product is user friendly and has really brought my team together. The service from the support team has been exemplary. I could not ask for more.
Cons
I did not like the formatting of the surveys in excel. But the support team assisted me in creating a format that not only worked for us but that my boss loved. So not an issue.
- Industry: Renewables & Environment
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Good Tool for Engagement / Some Features Slow to Mature
Reviewed on 2021/07/09
Pros
The platform allows our Team Members from across all of our locations to interact and share what is going on in their area. We have seen an increase in engagement with almost 2/3 of our Team Members active on the app.
Cons
HubEngage is constantly working on new features to improve the app. They often seek input from the customer in order to build their queue for improvement. Overall, we appreciate the continuous improvement mindset; however, some of the features and upgrades have been a little bumpy on the rollout. One feature in particular that we have struggled with for a while is the ability to seamlessly upload videos without having to have an administrator help facilitate in the backend of the system. They are working on smoothing out this feature; however, in its current state it is not as easy to use as some of the social media platforms people are used to.
- Industry: Transportation/Trucking/Railroad
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Staying Connected
Reviewed on 2021/12/21
Great product!
Great product!
Pros
Ease of use, connecting with employees. Great product to use!
Cons
More reward features, give back and recognize teams.
- Industry: Automotive
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
HubEngage Service
Reviewed on 2021/06/18
Overall experience has been excellent. No regrets we selected HubEngage. The Service and Support...
Overall experience has been excellent. No regrets we selected HubEngage. The Service and Support are prompt and exceptional
Pros
All of them. The program is robust and continuing improving. There are many features and we can't even get to them, but they are there and we are starting to use more.
Cons
None. The implementation was a bit cumbersome for us, but not because of the team at Hub. The cumbersome implementation was because of getting all our administrators to use the tool
- Industry: E-Learning
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
An excellent employee mobile app
Reviewed on 2016/12/08
HubEngage offers a great mobile application with a customizable interface for just $1.00 per...
HubEngage offers a great mobile application with a customizable interface for just $1.00 per employee per month.
Cons
They should offer an unlimited price after so many people because it can be expensive. Remove the min. for those paying a higher monthly price
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Awesome solution for employee mobile applications!
Reviewed on 2016/11/09
HubEngage offers more features than other similar platforms and at a fraction of the price! The...
HubEngage offers more features than other similar platforms and at a fraction of the price! The apps incorporate robust segmentation, interactive experiences, gamification, scavenger hunts and geo-targeting, and a highly customizable implementation!
