ATOM

4.8 (36)
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Launch your vehicle sharing & rental platform

Overall rating

4.8 /5
(36)
Value for Money
4.7/5
Features
4.6/5
Ease of Use
4.8/5
Customer Support
4.9/5

97%
recommended this app
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36 Reviews

Nikos
Nikos
Overall rating
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Vehicle sharing and

Reviewed on 2023/03/01

Pros

Easy and fun to use as a user.Simple to use and maintain for administrators.

Cons

No issues - New features are added every month that cover almost all needs for the software.

Dan
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

DUCK + ATOM

Reviewed on 2024/10/01

Atom has been a reliable partner to us for 3 seasons now, and we have enjoyed working with them all...

Atom has been a reliable partner to us for 3 seasons now, and we have enjoyed working with them all along.

Pros

Great functionality, powerful tools for sharing and great option of expanding into other transport related businesses.
There is always a person that you can talk to and address your needs which is also great.

Cons

For me there is a little less customisation than I would prefer.

Roberto
Overall rating
  • Industry: Leisure, Travel & Tourism
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Good, but nothing else

Reviewed on 2023/02/08

Just good, but improvable

Just good, but improvable

Pros

The customer support without any doubt, they are fast and resolutive

Cons

Not easy to get new features or improvements; many information missing, many limitations in the features

justin
Overall rating
  • Industry: Wireless
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Ride mobility feedback

Reviewed on 2024/10/09

It's been years of great services with ATOM.

It's been years of great services with ATOM.

Pros

Atom is the best. They are constantly building services and the right partners for their clients around the clock.

Cons

I have no complaints. Never an issue with atom.

Alvaro
Overall rating
  • Industry: Leisure, Travel & Tourism
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Clear communication and good service

Reviewed on 2024/09/24

Clear communication and good service. A good balance between price and value

Clear communication and good service. A good balance between price and value

Pros

I have had experience with other sharing platforms, and with Atom, the customer service is truly efficient, with clear communication and optimal response times.
The possibility of choosing between a rental or sharing system, in our case, has made a fundamental difference when selecting ATOM.

Cons

Just to say something, Atom's pricing strategy makes it more expensive than other platforms to transition from managing small fleets to large ones. However, due to the quality of their customer service, I may continue using Atom for our scalability plan. It means, price vs value is well balanced

Ulrich
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

best software in the sharing industry

Reviewed on 2024/09/23

Atom has an outstanding customer service. The product works well without any interruptions or...

Atom has an outstanding customer service. The product works well without any interruptions or issues.

Pros

Atom offers a fantastic product at reasonable prices.

Cons

Honestly, there is nothing I can think of.

Vasil
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Ahmazing APP

Reviewed on 2024/09/20

Thye alwais help wit my questions and solutions, they are verry polite team. Amazing app, and verry...

Thye alwais help wit my questions and solutions, they are verry polite team. Amazing app, and verry eazy to work!

Pros

Eazy way to use, very flaxible app. The dasboard work perfect, a lot differnet solution to make progres eazy to use for owner and costumers! The best thing that you can rented and the price is the best.

Cons

Everithing is top, there is noting for me like to be least. We use app for two ears already and is the best at market!

konstantinos
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

"Great Platform for Easy and Efficient Mobility Management"

Reviewed on 2024/09/23

My overall experience with ATOM Mobility has been very positive. The platform is easy to use,...

My overall experience with ATOM Mobility has been very positive. The platform is easy to use, reliable, and flexible, which makes managing our mobility services much simpler. The support team is always responsive and helpful whenever we have questions. It’s a great solution for our needs, and the continuous upgrades has definitely improved how we run our operations.

Pros

the flexibility and ease of use. The software is highly customizable, allowing us to tailor it to our specific needs, Additionally, the real-time data and analytics are extremely helpful for optimizing our service and enhancing the customer experience. last but not least they are have very helpfull and fast support

Cons

i will come back when i find something negative

Mercury
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

My Experience with Atom

Reviewed on 2024/09/23

My overall experience with Atom is positive and we see a bright future with Atom along our side!

My overall experience with Atom is positive and we see a bright future with Atom along our side!

Pros

Atom distinguishes itself through exceptional customer service, actively listening to its customers and continuously developing new features to address potential challenges. Additionally, Atom facilitates a seamless experience for those starting a shared mobility company by offering comprehensive educational resources, such as the ATOM Academy.

Cons

I would love to see from Atom is an Open API. This would empower us, as Atom’s customers, to unleash our creativity and make small adjustments whenever we desire.

Corey
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

ATOM is an exceptional app developer

Reviewed on 2024/09/25

My experience working with ATOM was highly positive. They delivered a user-friendly, innovative app...

My experience working with ATOM was highly positive. They delivered a user-friendly, innovative app on time, with great communication and attention to detail.

Pros

ATOM has been exceptional in developing our micro-mobility ride-hailing and ride-sharing app. What I appreciate most is their attention to detail and innovative approach. They took the time to understand our vision and crafted a user-friendly, efficient platform that integrates seamlessly with our services. Their responsiveness to feedback and proactive problem-solving made the process smooth, while their technical expertise ensured a high-quality, reliable app. ATOM’s commitment to delivering on time and within budget, combined with their ability to handle complex requirements, has truly elevated our project. I highly recommend ATOM for any tech development needs!

Cons

Nothing I can fault ATOM. They are that good and always enhancing their services.

Joakim
Overall rating
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy and quick!

Reviewed on 2024/09/24

I am very satisfied with everything so far.

I am very satisfied with everything so far.

Pros

Friendly, fast and good support and onboarding. Easy to manage.

Cons

Maybe some graphical issues and no possiblities to change.

Edward
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

ATOM Mobility

Reviewed on 2023/02/20

The core functionality of Atom's product performs soundly. Their support team is dedicated and do...

The core functionality of Atom's product performs soundly. Their support team is dedicated and do put a lot of effort into getting the desired results. Sometimes it seems as through there is a time lag between when a crucial update is suggested/requested - however, this is only down to the amount of planned enhancements they have for their product moving forward.

Pros

The User Interface for the backend management platform is easy to follow and with some experience of other customer / service management platforms is intuitive in its approach.Administration of user accounts, vehicles, customer details and other IoT centric control features takes little time to learn and the relationships between the data entities is clearly defined.The user interface is responsive to a satisfactory level and, in any case, only needs to be left alone to complete its process cycles when producing downloads of reports.Report Generation is simple, mostly involving the easy on the eye date pickers for from and to date values - also, parameters and filters are also available in most cases for narrowing down your report content.The UI also accommodates mobile device limited screen real-estate and, makes pretty good use of it too.Secondly, the customer App. set up was relatively seemless. Most of the App's features are controllable from the backend management UI. Available on both Android and iOS, it experiences regular updates both to do with OS/Environment enhancements and Customer App. enhancements.Support for the platform and customer App. is very responsive, usually getting back to me within the hour and a lot of the time faster.Support for the platform is well rounded, conclusive and requires little tracking/maintenance of support tickets. Usually we experience same day resolution within acceptable time limits.

Cons

It requires a unique Customer App. for each region - for example, if we operate in eight countries then we need eight individual Apps. to support all our customers.This becomes a time consuming, error prone and cumbersome management exercise with regards to making updates to store front policies and other details - thankfully, however, Atom have been sharing the load here by at least updating, pushing through review and publishing App. updates which offers some relief.There is no direct way to extract data from the platform other than to physically log in, go to the relevant web-page, set your date ranges and click 'Download' - An API approach to procuring desired data would be more advantageous as an end user.

Peter
Overall rating
  • Industry: Leisure, Travel & Tourism
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best on the market

Reviewed on 2023/02/28

If I have any problem, I don't have to do anything else just contacting with ATOM's support and...

If I have any problem, I don't have to do anything else just contacting with ATOM's support and thay will finding solutions to my problems. In fist time I had many question about the services and whole ATOM team was really helpful and friendly.

Pros

Very easy to use. Every parameter settable into the dashboard system, so i able to control everything how I want, I'm able to contact with customer through dashboard. I can see what happening with my fleet all the time.

Cons

If I missing anything, or I need a new function or different integration I just need to contact ATOM'S team and they will finding solutions for ASAP

Shazin
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Turnket solution for Startups

Reviewed on 2023/02/08

Pros

From our experience with ATOM, it is a simple and straightforward solution for all sorts of mobility needs. Being a startup, we were able cut down months of development time and huge development costs because of ATOM.At the Onboarding stage, we were given a form to fill out with all our customizations, integrations and color palettes. 12 days later, we got an email with everything built ready to deploy. Although with our niche, we had a lot of requirements, ATOM team were able to come up with solutions for all our requirements. And the great thing about their solution is that we never faced glitches or any services offline. Works fine everytime.They collect new feature requests from customers and work on them and this happens with every software update every month.Overall, i would recommend ATOM to anyone looking for a fast, simple, and efficient mobility solution.

Cons

As ATOM is located in the Europe region, all the needed functionalities are already built-in and ready to go. But for us in the middle east, we had some specific requirements which took some time to really get working as there are multiple vendors involved. And they spends a lot of time thoroughly testing the changes before they implement them. This is a time-consuming process everyone should account for in any new integration while working with ATOM. My advice is, do not rush them to move changes to production unless they confirm it and always plan ahead for the extra time needed for their developers to test.

Kirill
Overall rating
  • Industry: Leisure, Travel & Tourism
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

What is Atom for us

Reviewed on 2023/02/08

It is an incredible experience to be able to fully control every business process of a company. ...

It is an incredible experience to be able to fully control every business process of a company. Improving and developing each of them.

Pros

Atom has taken into account and implemented a lot, both for its customers and for the end consumer of the business, on its Micromobility platform. It is also very valuable that Atom quickly responds to requests for the localization of its product and is ready to review and make changes.

Cons

I would like more uniqueness for the needs of a particular client. But we understand that it is difficult.

Pero
Overall rating
  • Industry: Industrial Automation
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Take ATOM and be safe

Reviewed on 2023/02/21

Biggest benefit in working with ATOM is knowing any possible issue will be sorted right away.

Biggest benefit in working with ATOM is knowing any possible issue will be sorted right away.

Pros

Their support team is amazing! If you have any advice or question, they will get back to you by email or video call (depending of urgency), and sort things out! It it really nice knowing that they are there and ready to jump in if necessary.

Cons

Everything is really great, if you think there are some things you want to improve, they have their page where you can suggest some updates, every month they implement some of those suggestions, which is really nice.

Colin
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Comprehensive transportation software

Reviewed on 2023/02/20

Excellent team, friendly support, great leadership. Really nice UI and UX and ease of reporting...

Excellent team, friendly support, great leadership. Really nice UI and UX and ease of reporting data for our accounts department. A lot of great plugins such as Intercom and Onesignal for marketing.

Pros

Ease of use, great functionality allowing us to create different offerings for our end users.

Cons

Software is a very hard business for any developer so for what we pay, we get great value. If we paid a lot more we may get a greater and faster roll out of extended features but what Atom have done with the resources to hand is amazing - and it works!!

Eric
Eric
Overall rating
  • Industry: Consumer Electronics
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

ATOM is a great option for electric scooter and bike sharing

Reviewed on 2023/02/21

Pros

Software is intuitive and reliable. The Atom team is constantly shipping new features and their customer support is great.

Cons

Adding open APIs would allow for further customization of the product for more technical users.

Amine
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The best MaaS

Reviewed on 2023/02/20

We provide e-scooters for golfers and Atom is a great partner.

We provide e-scooters for golfers and Atom is a great partner.

Pros

A great team very agile and a solution easy to implement.

Cons

Personalized features for our specific needs, example pricing adapted regarding the hours of the day

Alternatives Considered

Vehicle sharing software

Reasons for Switching to ATOM

Best feeling, and agile team.
Antonio
Antonio
Overall rating
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

super simply

Reviewed on 2023/02/27

amazing!

amazing!

Pros

simply integration and a great technical team

Cons

Pictures adhoc for example for mopeds!!!

Mika
Overall rating
  • Industry: Translation & Localization
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Move On East

Reviewed on 2021/12/09

We like it overall.

We like it overall.

Pros

Tracking, Easy to use, Easy to operate. It works like 99% all the time.

Cons

1 customer can only rent 1 scooter. Apparently you can't use prepaid -telefonenumbers? And in a case of scooter been stolen, there should be much more info and better pre-notice it is happening.

Piotr
Piotr
Overall rating
  • Industry: Translation & Localization
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Very good service for resonable price

Reviewed on 2021/12/02

Pros

- easy and fast deployment and onboarding process
- good contact and customer support
- state of art technology in mobile and dashboard apps
- very good SLA
- frequest deployments, improvements, new features

Cons

- arduous vehicle onboarding process,
- scant private fleet menagement,
- different fleets in one system management share a lot of global settings, lack of customization,
- environment closed to integrations (it is hard to deploy custom mobile app, integrate in house software),

Alternatives Considered

Vehicle sharing software
Holger
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great partners in starting a micromobility company

Reviewed on 2022/11/24

Great communication and support with excelent products!

Great communication and support with excelent products!

Pros

The platform has been in the works for years and every month they implument new intresting features. This way it's possible to stay ahead of other companies that have to develop everything in-house.

Cons

There isn't much to dislike. A lot of continous development goes into it all the time so there are many ways you can customize your app to your liking.

Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Swiss knife for UI develoers

Reviewed on 2020/06/09

Used Atom to make angular projects i.e. editing HTML, CSS, TS files. Its multiple shortcuts a make...

Used Atom to make angular projects i.e. editing HTML, CSS, TS files. Its multiple shortcuts a make it easier to code.

Pros

There is huge amount of libraries and additional plugins available to make it easier to use and customize the IDE according to your personal needs

Cons

Feels a little unpolished at sometimes. The updates are fixing it every patch.

Alternatives Considered

Visual Studio Code

Reasons for Switching to ATOM

Mostly because I already have been using ATOM at personal level from l a long time
Milad
Overall rating
  • Industry: Consumer Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

honest review of Atom

Reviewed on 2022/11/01

I managed to set up a business in 9 cities with the help of Atom software.

I managed to set up a business in 9 cities with the help of Atom software.

Pros

Easy to use and tech colleagues and works as designed.

Cons

I would like more customization on the end user app.