Howazit Reviews
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6 Reviews
- Industry: Research
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Howazit are Partners
Reviewed on 2023/03/21
Pros
Howazit are partners in the journey, we have been working with them for five years and they are always always available for any question or problem that arises during the joint work.Our customers are very large hospitals, we use howazit to perform close to 300,000 surveys per year
Cons
I would really like the graphic display in the dashboards to be more flexible and to look better
- Industry: Transportation/Trucking/Railroad
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
We love Howazit!
Reviewed on 2023/04/04
We have been working with Howazit for over 6 years and keep adding new features to the system....
We have been working with Howazit for over 6 years and keep adding new features to the system. Currently it's used by 3 different departments and all are very happy with the product and the awesome team support. Highly recommended!
Pros
The omnichannel is really helping us with monitoring the communications with the clients and to shorten response time. Also the surveys are a wonderful tool and we managed to increase our positive online reviews.
Cons
There are very few struggles with the system, which are usually solved very quickly.
- Industry: Insurance
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Digital engagement with Howazit
Reviewed on 2023/03/21
Pros
Simplicity and experience of the processes through an interactive and dynamic chatbot help to increase usability for the customers to turn every process into an experience
Cons
Ability to build processes automatically and independently by an implementerImproving the ability to display data on the dashboard screen with selected metrics
- Industry: Mental Health Care
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
What is the experience of your patients?
Reviewed on 2023/03/23
howazit company are my partners to make everything's possible.
howazit company are my partners to make everything's possible.
Pros
The way that the data is organize and how to collect the data.
Cons
I think that Howazit can improve the dashboard of the system/ It's must be more Flxible to the need of the users, simpler and intuitive.
- Industry: Retail
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
howazit a customer friendly product
Reviewed on 2023/03/21
overall positive with excellent responsiveness and professional service
overall positive with excellent responsiveness and professional service
Pros
immediate feedback to the store to fix problemsteaches us where we need to improve as an organizationcreates ongoing positive feedback for individual employees which impacts motivation
Cons
unjustified feedbacks cant be regraded by the adminstrator - only deleted
- Industry: Research
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
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Reviewed on 2023/03/21
Pros
the service experience, the questioneir look
Cons
i use the sotware and feel good about it
