Howazit

Howazit collects feedback from customers and acts upon it.

Overall rating

4,5 /5
(6)
Value for Money
4,5/5
Features
4,3/5
Ease of Use
4,3/5
Customer Support
4,7/5

100%
recommended this app
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6 Reviews

Rina
Overall rating
  • Industry: Research
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Howazit are Partners

Reviewed on 2023/03/21

Pros

Howazit are partners in the journey, we have been working with them for five years and they are always always available for any question or problem that arises during the joint work.Our customers are very large hospitals, we use howazit to perform close to 300,000 surveys per year

Cons

I would really like the graphic display in the dashboards to be more flexible and to look better

Lihi
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

We love Howazit!

Reviewed on 2023/04/04

We have been working with Howazit for over 6 years and keep adding new features to the system....

We have been working with Howazit for over 6 years and keep adding new features to the system. Currently it's used by 3 different departments and all are very happy with the product and the awesome team support. Highly recommended!

Pros

The omnichannel is really helping us with monitoring the communications with the clients and to shorten response time. Also the surveys are a wonderful tool and we managed to increase our positive online reviews.

Cons

There are very few struggles with the system, which are usually solved very quickly.

Amir
Overall rating
  • Industry: Insurance
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Digital engagement with Howazit

Reviewed on 2023/03/21

Pros

Simplicity and experience of the processes through an interactive and dynamic chatbot help to increase usability for the customers to turn every process into an experience

Cons

Ability to build processes automatically and independently by an implementerImproving the ability to display data on the dashboard screen with selected metrics

Ofra
Overall rating
  • Industry: Mental Health Care
  • Company size: 5 001–10 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

What is the experience of your patients?

Reviewed on 2023/03/23

howazit company are my partners to make everything's possible.

howazit company are my partners to make everything's possible.

Pros

The way that the data is organize and how to collect the data.

Cons

I think that Howazit can improve the dashboard of the system/ It's must be more Flxible to the need of the users, simpler and intuitive.

richard
Overall rating
  • Industry: Retail
  • Company size: 10 000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

howazit a customer friendly product

Reviewed on 2023/03/21

overall positive with excellent responsiveness and professional service

overall positive with excellent responsiveness and professional service

Pros

immediate feedback to the store to fix problemsteaches us where we need to improve as an organizationcreates ongoing positive feedback for individual employees which impacts motivation

Cons

unjustified feedbacks cant be regraded by the adminstrator - only deleted

Noam
Overall rating
  • Industry: Research
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

n

Reviewed on 2023/03/21

Pros

the service experience, the questioneir look

Cons

i use the sotware and feel good about it