Chatra Reviews

Chatra is cost effective and very easy to install and manage. It's also very efficient with minimal issue.

While this could be easily fixed, I feel like the mobile have too little functionality.

Very easy to communicate with our office instead of picking up the phone and calling each other, we can just send instant messages.

Nothing at all. This software makes it very easy to be in touch with coworkers without having to leave your desk.

Chatra made it easier to connect and work with consumers as they used the website that I was working with at the time. Visitors used Chatra to ask questions that we were able to help them with to ensure good customer service.

We had some installation problems that required the occasional reboot of programs attached to Chatra but were able to solve the issue overall. Customer service was very helpful in this matter.

This allows us to communicate easily with potential customers. Liked the fact that we could try for free forever before we bought it.

Sometimes we miss messages. Not sure if it is our fault. Could be cheaper per agent.

Chatra is a great tool to increase the chance of converting a user into paid one. We are using Chatra on one of our products and we are really happy with, Chatra helps to chat with our customers easily and know their issues and concerns. A live chat with the customers is made through Chatra

The main issue is that they don't have an app for the admins or the support agents, all are done on the web side only.

The possibility to manage users and groups is a really nice feature we use daily.

The pricing plan to pay for each single client does not perfectly fit to our business.

it is easy to set up, making chat bot is easy. very intuitive.

firstly it is not accessible to large quantities of people. and sometimes it hangs but not often.

With Chatra you can set up an online chat for support in your website.

You have to pay to remove branding badges and links.

Our company has struggled with communication (we're a bit outdated), but Chatra changed the game for us. Immediate responses, no hold time (for the phones), canned responses, and no neglected customers. We see the chats when they pop up and don't lose track of conversations. It's awesome!

We haven't run into anything yet that's been a deal breaker. It's a great tool and we love it.

Our support team has loved having a chat option in our software. It has cut down a lot on the phone calls we receive and it helps us answer our customers' questions immediately, with the option to ask questions and follow up as necessary. Our customers have also expressed that they really like having the chat feature on our website. We can have multiple team members available at one time, have chats assigned to different chat teams or have different tags depending on where the chat originated in our system. It has been great!

The only think I can think of is that it sometimes crashes (using the browser version).

I love Chatra, and we still use it today in our startup. It makes interacting with customers on our website so intuitive and easy for both us and our customers.

I have nothing bad to say about Chatra, I will continue to use it in the future.

The user interface is great! Chatra is very intuitive and easy for anyone to use.

I'm not a big fan of Chatra's free version, you definitely need to get the upgrade or it's just not worth it. Unfortunately, the upgraded versions are a bit expensive.

I use chatra in my e-commerce and it helped me increase the conversion rate. Many sales were closed using Chatra. Also, I have a database of all contacts made, wich can be very useful for marketing and pos sales purposes. The mobile version works very well and it helped me a lot - even when I was away from my PC, I was not away from my customers.

Only the pricing model that could be adequated, but it pays for it easily.

The software is basic, but for a small business website is more than enough. Great value.

On the free version you can't put yourself offline automatically.

Chatra is very useful in our company because it is important that we keep on chatting from time to time taking care of our patients. This software lets you respond to the messages in real-time. I did not experience any logs in using it and so I believe it is perfectly designed by the developers. No problem also of using multiple screens while this software is in use.

A perfect real-time communication software for all types of businesses. It will never compromise the information needs of all the people connected to this software across the company.

The free trial includes full functionality, so you can test the full version of the product for a while before you have to commit to buying it. The alerts it sends when a message comes in are nice, so you don't have to keep the browser window or the app open constantly.

There's not really anything negative to say about it. It crashed once or twice while I was using it, but that has not been a recurring issue (it's been working just fine since).

I love the simple arrangement of it. Register login and start using the software. Just paste and use it any of your website. No need to validate and less hassle. I love the forever free plan for one persoion free chat enable. Lots of my customer just need one agent to use be used with their site. This just solve lots of my problem. Sometime app stops working but the app is simple and update fast. There is kind of delay to reply but it is not that much. Awesome and very good featured chat engine

The chat is laggy and takes some time to update. The app when using with VPN is really takes time to show online and chat update.

I really like the modern look of the chat Chat Client and also the functionality and also the functionality convinces me. I have been looking for a good live chat for WordPress for a long time and Chatra is exactly what I was looking for. Also the Smartphone App enhances the whole project.

The functionality of the free version is unfortunately limited to a minimum. But I can live with that. Chatra is still unbelievable.