SmarterQueue Reviews

I'm a solopreneur, and social media was a constant demand and source of stress for me. It's my primary mode of marketing, but having to think about it every single day distracted me and stressed me out. Now I have the luxury of simply going on sm to interact with other humans, which is a much better use of my time. I populate smarterqueue a couple/few times a month and have nearly a year's worth of content in some of my categories. I LOVE that!With the help of a smarterqueue consultant (great feature, btw) I learned how to lean into campaigns when have an offer.

Maybe I'm doing it wrong, but editing a post is kind of a pain. Since there is no way to really "batch" an edit, it takes a long time. I DO like that it knows how to change an image or video of a single post across all the platforms, but changing text is a lot.

It is simple, easy-to-use software. It is pretty straightforward.

There are no permissions or tiers for managers and employees. Everyone can see or change anything. This includes confidential information such as payment.

I love the variations on posts for text, images and by platform. That, along with the categories and that smarterqueue posts for you on multiple platforms, means that content creation across multiple platforms is quick and easy.

It took a while to set it all up and add evergreen content so I spent most of the free trial adding content to it before I unpaused the queue to start actually posting the content. It took me a little while to decide how best to use the categories for my business but once I'd worked out what would be best for me, it was easy to use.

The automation of posting schedules and ease with which new posts are created absolutely rock. I can't say enough about how streamlined everything is. It was easy to learn and is a blast to use. I love this software!

There isn't presently a way to hide or delete previously accessed images. This makes it very important to only upload images that are vetted... no spelling issues, formatting concerns, etc. within the pictures!

It would be wonderful if we could personally delete or hide images so that only Evergreen images display in the image search. This way, if we have an image that has been updated, we don't accidentally choose the old one. For now, my suggestion is to 1) be very discerning about which images are used or simply clicked on, and 2) only upload content after vetting.

Okay, so this software isn't the most glamourous, fancy AI thing in the world, but it IS a fantastic example of a smart but simple solution to a problem that every single marketer experiences. The need for consistency in social posting is a fundamental of any marketing strategy these days but it's also time consuming. As a sole charge marketer I seldom have time to do the crucial parts of my job - let alone the 'should probably do that' kind of tasks like making social posts every week.

It has been a massive weight off my shoulders to know that posts are in the queue and that they'll recycle when we run out. It's also a good motivator to get new content in there, because I know that it won't take me long to chuck a few new posts into each category. The posting schedule is an elegant solution as it removes one of the decisions I need to make when adding in new content - because I've already made that decision. None of the usual "oh no, I accidentally scheduled two Linkedin posts within five minutes of each other" hand wringing that I've tussled with in the past.

Long story short, this product will actually save you time in the way that other schedulers say they will. Sure, there are some tradeoffs, but if you don't have a dedicated social media person at your organisation, this product WILL change your life.

There are limitations to the queue approach but the tradeoffs are generally worth it. There are some standard features that are missing and/or in development. But the roadmap and ability to vote on features goes a long way to making this feel less of an issue. The biggest dilemma is the lack of users within one account and the interface to review drafts. It just makes the approval process a little more clunky than it is in other programs I have used (like Sprout for example). That said, the amount of time I spend doing this is still less than it would take me to manually schedule the same volume of posts, so it's a net positive.

Other little niggles are things like having to use the same image when editing posts for different networks - you have to change once they are drafts or in the queue to get the right ratios for each network. The Bit.ly integration and embedded UTM parameters are great - when you want a bit.ly link. There are a bunch of times that you might want a visible URL in a post (esp for Insta) and the automatic change to a bit.ly link has caused me a mild amount of frustration a few times.

I include these not because they're big issues, but to be clear that it's not perfect, but that's the level of frustration I've experienced. Pretty minor in the scheme of things.

I liked 3 things in particular - evergreen posts - so I can organise certain posts and set and forget (for years if I want); variations on evergreen posts - I haven't seen another product that does this, it means that my evergreen posts aren't so obvious (if I set 4 variations on text and 3 images and set up 3 months of posts then my post won't actually exactly repeat for 3 years); the third feature is the ability to pull previous posts or set up posts from my blogs - this allowed me to actually reuse the 3 years of post I have already spent time on and get more value from them.

I would love it to do instagram story and instagram reel automatic posting. I don't want to be doing mobile posting. But I believe they are working on that.

I have used Later and Hootsuite before coming across SmarterQue and it is the BEST content scheduler I have used. It is easy to plan content and there are so many other features for creating content I haven't used yet.

It was the best priced for the amount of accounts I run and I love that you can customise your package.

The only fault with SmarterQue is tagging other accounts in the captions. Sometimes it doesn't work and when @ tagging account they won't pop up. This can get frustrating!

That I can schedule across all my social media platforms saves to much time and helps me ensure that my strategy is cohesive amongst all platforms. ALSO...customer service is fantastic!

I know the software is relatively new, and they are making tweaks constantly.

Straight forward easy to learn for a non-technical person. Trained other team members that do not have experience in posting to social media (older adults). The learning curve is very low!

The feature that would be beneficial would be a user management area. Where you can invite team members in and assign them roles.

Having Smarter Queue has made scheduling my social media posts easy to do, especially for scheduling ahead! I don't have to worry about whether my post gets shared with this tool.

I do not like that you cannot see anything you have scheduled once it is posted. I would like to go back and view what I've done previously.

The main reason I chose this software is the option to recycle evergreen posts, which is perfect for my business. The interface is super-easy to use, changing things up is also very easy, it feels a lot 'newer' in terms of interface and features compared to products like Hootsuite which don't seem to have changed much in years and feel clunky and complicated. I like the recent addition of the Instagram grid also, a big plus for me is that it's very easy to bulk upload from a .csv, and customer service is responsive.

I think that the bulk post uploader should be available on all plans, I think you have to get a higher tier plan to be able to do this currently. I would have signed up for a year if the bulk uploader was available on all plans as I really like the software, but that feature is something I will only use once every few months, so it doesn't make sense for me to pay for it all the time.

Quite intuitive for setup and operation, and color coding really helps to get a "big picture" view. Probably one of the easiest marketing automation software packages I've ever used in terms of setup. Easy to navigate, especially for those who aren't tech savvy. Customer service is actually from real human beings and compared to other providers, they are very responsive, and accommodating - possibly one of the better customer service teams out of all of our many software providers!

Big gaps still exist whilst this product is still presumably being developed. Eg: no way to easily see a day or week calendar on one screen if you're posting 24/7. Eg: no way to easily see your own library of content so you'll have to either search manually, and/or run your own spreadsheet map in parallel. Eg: no way to mass update posts that are being used across multiple social media accounts

I love SmarterQueue! I run three blogs and this software makes it so easy to log in to ONE place and schedule all my social media posts. I love the requeue feature and the ability to vary descriptions and images. SmarterQueue features an easy drag-drop calendar format, color coded so you can see when your social posts are scheduled. It's also great that I can schedule shares from other sources besides my blogs!

I wish it were easier to find a post once it is in the queue if I need to edit it.

I have multiple people working within our SmarterQueue account to create posts based on their area of responsibility. Each person has their own color disignation so they see how their tasks fit together to create the whole. Works beautifully!

IG is still a pain to upload separately when it's video.