Localboss

4.9 (37)
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Google star rating tracker for SMBs

Overall rating

4.9 /5
(37)
Value for Money
4.8/5
Features
4.8/5
Ease of Use
4.9/5
Customer Support
4.9/5

100%
recommended this app
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37 Reviews

Antonio
Antonio
Overall rating
  • Industry: Internet
  • Company size: 2–10 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Very good tool

Reviewed on 2023/04/04

Pros

Easy to use and very good results. Very easy to improve your score

Cons

Nothing I found it very easy to use and get very good inputs

Response from Localboss

Thank you Antonio!

Randy
Overall rating
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

LocalBoss was a game changer for Review Management

Reviewed on 2024/05/21

I love the localboss team. I had the great experience of them reaching out to me and personally...

I love the localboss team. I had the great experience of them reaching out to me and personally introducing themselves to me and showing me the ropes as well as giving some cool history. Them having reaching out to me is definitely what made me a lifetime user.

Pros

On top of the LocalBoss team being super friendly and incredibly awesome, the app only reflects their awesomeness. It has a very appealing UI, it's incredibly helpful in determining how many reviews are needed as well as how to boost your local rating, it gives you analytics that are super helpful that you didn't know you needed and it also helps you respond to any and all reviews, no matter how old they are.

Cons

Their AI response feature is so good, that it leaves you wanting to buy more credits without an easy way to figure out how to get more credits.

Response from Localboss

Thank you so much Randy! We'll be improving how to refill AI Credits soon ;)

bonnie
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

great software, excellent features

Reviewed on 2023/01/29

reccomend there company, support was attentive

reccomend there company, support was attentive

Pros

they did an excellent job with there security and features that they offer, i was impressed but havent had the time to explore everything they have to offer

Cons

i think there setup was a little plain visually but the software itself lacked a variety of integrating platforms but apart from that it was fine.

Response from Localboss

Thank you for your feed back Bonnie, we just launched the new version v3, with many improvements. I hope that you updated it and keep growing your Google star ratings with localboss!

Pedro
Overall rating
  • Industry: Food & Beverages
  • Company size: 11–50 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Powerful tool to business owners

Reviewed on 2024/05/21

Since the first time I used this app I’ve loved it. It was exactly I was looking for at the moment...

Since the first time I used this app I’ve loved it. It was exactly I was looking for at the moment and ever since I use this app to see my business performance in Google and how can I improve from there.

Pros

The simplicity of the app and the data displaying is GOLD. It’s very helpful to know your business performance and how much left to reach the next reputation score.

Cons

I think the down side for me is price. Due to my low frequency of usage and my country’s currency value, 49,90BRL monthly turns to be a little bit high.

Victor
Overall rating
  • Industry: Restaurants
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Perfect tool for my business

Reviewed on 2024/06/07

Pros

Easy to use, fast, intuitive. I find it very practical to see the evolution of opinions and it is perfect for responding to reviews.

Cons

Nothing important to highlight. I really don't find any cons.

Verified Reviewer
Overall rating
  • Industry: Events Services
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great application to track my reviews

Reviewed on 2024/02/13

Pros

I think it's a fantastic way to check the reviews I have and also to answer them, there are a lot of helpers like templates or AI helper in answers so now answering reviews is easy and fast! And we are growing the rating. Also, it's so cool to know my real rate to have more context.

Cons

I really like everything, and maybe what they need to change is some graphics because they are difficult to read, but the functionalities are all really cool.

Peter
Overall rating
  • Industry: Veterinary
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Very clever choice

Reviewed on 2024/05/22

Pros

Convenient, easy to set up, handy, really practical tool.

Cons

The initial rates were high, the company changed that policy.

Response from Localboss

Thank you so much Peter!

Isabel
Overall rating
  • Industry: Restaurants
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy and helpfull

Reviewed on 2024/05/09

Pros

You can customise responses to reviews and also the AI responses

Cons

As we are working with it we have found some features missing and others that need to be implemented. So far most of our requests have been satisfied. We are looking forward to see the backoffice.

Giovanni
Overall rating
  • Industry: Restaurants
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Perfetto servizio

Reviewed on 2024/05/07

Pros

Review system working good, specially the rating

Cons

Cannot use TripAdvisor and only Goole, will be good also other platforms

Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

My Google Business Companion

Reviewed on 2023/04/05

It's been great so far. The app has a lot of potential and I'm looking forward to seeing how this...

It's been great so far. The app has a lot of potential and I'm looking forward to seeing how this helps me with my business.

Pros

Clear features to help us see at a glance how we're doing and how are reviews are trending over time.

Cons

It would be cool to see a map of our restaurant, and a competitor analysis within 1km around us to see who we're up against and how are the others trending against us.

Response from Localboss

Thank you!

Achmad
Overall rating
  • Industry: Retail
  • Company size: 201–500 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Revolutionizing

Reviewed on 2024/02/06

I recommend LOCALBOSS to fellow business owners who are looking to elevate their SEO game and take...

I recommend LOCALBOSS to fellow business owners who are looking to elevate their SEO game and take control of their online reputation. Thanks to this remarkable app, I now have the confidence to tackle any review head-on, knowing that I have the support of a reliable partner every step of the way. Cheers to LOCALBOSS for revolutionizing the way I manage my business's online presence!

Pros

LOCALBOSS empowers me to stay proactive in maintaining a positive online presence. Its intuitive interface and user-friendly design make it a breeze to navigate, even for someone like who isn't particularly tech-savvy. Plus, the real-time notifications ensure that I never miss a beat when it comes to addressing customer feedback promptly.

Cons

LOCALBOSS has been extremely helpful in managing and responding to customer feedback on Google reviews. They assist in crafting responses and are soon to launch a desktop mode. However, one aspect I found less favorable was...

Oluwatobiloba
Overall rating
  • Industry: Business Supplies & Equipment
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Analytics is made easy with LOCALBOSS

Reviewed on 2023/04/25

So far, i have enjoyed my experience using LOCALBOSS software. It really helpful.

So far, i have enjoyed my experience using LOCALBOSS software. It really helpful.

Pros

LOCALBOSS helps to manage my business reviews,analytics and in managing my business in terms of stepping up my business game in my location. I check day in day out and LOCALBOSS has been up to the task. It's a very affordable software and it is easy to use.

Cons

I have not encounter any problem using LOCALBOSS software

Response from Localboss

Thank you!

Oluwatobiloba
Overall rating
  • Industry: Financial Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

LOCALBOSS: The best analytics tool

Reviewed on 2023/04/24

A lot of problems have been solved with LOCALBOSS when it comes to review management and analytics....

A lot of problems have been solved with LOCALBOSS when it comes to review management and analytics. It made it so easy and convenient.

Pros

LOCALBOSS has really helped me in effectively managing my reviews and business website analytics. I love the fact that myself and my team is making effort that my business gain more ground and LOCALBOSS is 100% doing it's good job by improving my business review and managing analytics. It's very affordable, infact it has free trial for 30 days. It's the best tool for review and analytics.

Cons

LOCALBOSS needs more publicity, it needs to reach wider audience. I do not have any problem using the software.

Response from Localboss

Dear Oluwatobiloba, thank you so much for your kind review! We agree that we need to reach more people.
Cheers

Arun
Overall rating
  • Industry: Pharmaceuticals
  • Company size: 10,000+ Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

LocalBoss

Reviewed on 2023/04/16

It’s a great application to track your completion and your progress.

It’s a great application to track your completion and your progress.

Pros

Clean ui easy to use and has left a very positive impact on our organisation.

Cons

It can improve their customer support a little bit.

Response from Localboss

Thanks Arun!

Dámaso
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Essential app to improve your reviews and track your competitors

Reviewed on 2023/04/10

Pros

an easy to use app, with a very clean and simple interface, and that encourages you to improve your reviews on google my business and keep an eye on your competitors

Cons

maybe integration with other apps or softwares

Response from Localboss

Thank you Dámaso!

Jana
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The best app for growing Google Maps presence and business discoverability

Reviewed on 2023/04/08

Pros

I have been using LOCALBOSS for a while and I have been very happy with easy to use interface and analytics features that help me understand how my business is tracking. Thanks to LOCALBOSS I have improved my Google Maps rating, and I can easily manage any new reviews which saves me a lot of time.

Cons

Nothing comes to mind, I like all features

Response from Localboss

Thank you Jana!

Jesus
Overall rating
  • Industry: Insurance
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

It's a must for your local business

Reviewed on 2023/04/05

It's easy, quick and safe. So I'm happy to have found this app. It's one of my TOP5 apps.

It's easy, quick and safe. So I'm happy to have found this app. It's one of my TOP5 apps.

Pros

Helps you manage your reviews and improves your business rating on Google Business

Cons

No cons at the moment. Even the price is right.

Response from Localboss

Thank you Jesus!

Isabel
Overall rating
  • Industry: Internet
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Must have app to track and improve your Reviews

Reviewed on 2023/04/16

Pros

Really easy to use. I have seen great improvements so far in my Google Maps ratings and have found easy to track and manage my reviews.

Cons

I haven't found issues with it so far that I can mention. They have great features.

Response from Localboss

Gracias Isabel!

Jorge
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

If you work Local SEO it is necessary

Reviewed on 2023/04/04

Very good experience. It is a good tool that will surely evolve over time.

Very good experience. It is a good tool that will surely evolve over time.

Pros

Very easy to use to control and manage reviews and, above all, to provide data to increase metrics.

Cons

Perhaps improve some aspects related to automation

Response from Localboss

Thank you for recommending us Jorge!

Davide
Overall rating
  • Industry: Banking
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easiest Review Manager in the Market

Reviewed on 2023/04/14

100% recommended.

100% recommended.

Pros

It allows you to understand the work done and how many additional reviews I need to move to the next level.

Cons

I would like to categorize and order my reviews by rating.

Response from Localboss

Thank you Davide! We'll try to implement your suggestions soon

Marc
Marc
Overall rating
  • Industry: Media Production
  • Company size: Self Employed
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

If you're in Google maps, you need this tool

Reviewed on 2023/02/15

Pros

it's very easy to use and gives you a ton of metrics that I have never ever understood before.

Cons

I feel that the software is quite right, overall.

Response from Localboss

Thank you Marc!

Eduard
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best local seo app

Reviewed on 2023/01/30

The app and the information avialable around it are very useful.

The app and the information avialable around it are very useful.

Pros

Makes local seo tracking very easy, as it provides all the info you need in order to improve your rankings

Cons

It serves its purpose, so I´m happy and not missing anything by now.

Response from Localboss

Thank you Eduard!

Verified Reviewer
Overall rating
  • Industry: Automotive
  • Company size: 201–500 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great app to monitor Google Business Reviews

Reviewed on 2023/01/30

Pros

Easy to see if you are in a good or bad trend of reviews

Cons

Would like to have tips to improve ratings

Response from Localboss

Thank you very much for your honest feedback and know that we'll be including tips to improve ratings very soon!

Armand
Overall rating
  • Industry: Recreational Facilities & Services
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Better reviews, more customers

Reviewed on 2023/01/09

Great experience. I use it for several locations and check daily to manage my reviews.

Great experience. I use it for several locations and check daily to manage my reviews.

Pros

It's really easy. Much easier than logging into Google and trying to figure out what's going on. Also instant replies and social network posting. We run adventure parks and good, detailed reviews are essential. Take a look at our Google ratings, Jungle-Trek in Tarragona, Spain, and you'll see what I mean.

Cons

Details. Like if you go up from 4.6 to 4.7 and you're at risk of going down again, it keeps reminding you of that risk even though you just got up there.

Response from Localboss

Thank you for your review and feedback Armand. We'll be launching the new version soon that will fix some of the issues mentioned. Stay tuned!

Alex
Overall rating
  • Industry: Automotive
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Localboss has transformed our offline presence

Reviewed on 2023/01/10

Pros

One can rapidly see the positive impact

Cons

Everything is working well so far and are seeing updates with more and more features

Response from Localboss

Thank you Alex. We hope that you keep improving your Google Review Ratings with LOCALBOSS for a long time