Open Dental Reviews

It’s easy to find my way around. It integrates well w Dexis.

W this last update there is a pop up that shows up when leaving a pts chart that is annoying.

Honestly, can’t say enough! Ease of use, accessibility to all features, ledger is simple/easy to understand, payment allocation is perfect, customization is amazing. Not one thing I DONT LIKE ABOUT!!

I honestly can’t think of one single thing I don’t like about it. Especially since I’m at an office that uses Dentrix.

It is a very complete software for any dental office. It is very easy to use, it helps you to organize your day to day in a very efficient way, I recommend it.

it becomes slow on some occasions, and technical support does not solve the problem quickly, usually takes one or two days

Extraction of data; patient profile is complete. Access is easy to control. Notes capabilities are great for documentation; would be nice if administrative notes were separate from clinical notes. X-rays integrated with the software.

Some data not extracted in an easy to use format. Need more levels of access to give specific tasks to specific individuals. Use of prompts to complete data fields would be a nice enhancement.

The tooth charting is very important feature that can be stored and also can import the dental x Ray then can full out any time

I did like this apps because only a windows based i recommend to have web based for this that accessible by online users

This software keeps patients information mostly in one location. It is easy to navigate compared to other dental software.

If you are using another software for patients to update their medical history, it does not sync well.

I've used Open Dental for almost 6 months now after using Dentrix for almost 3. I think Open Dental has too much functionality which is a good and bad thing. I often get lost when looking for certain things.

Not the most user friendly dental CRM software available.

Open Dental promotes itself as completely customizable and that's absolutely correct. If there's a feature they don't have, you can pay to have it created, or if enough people vote to have it created, their developers will add the feature! You can run a Query (custom report) for just about any possible scenario, and save it as a favorite for future use. It's incredibly user friendly, between the customer support team, online manual, and YouTube video tutorials, you'll feel like a pro in no time at all! You can set up additional training and their team is always friendly and approachable. Very happy to have found this software at a decent price!

Features can sometimes take a while, especially if you're just trying to vote on them. Occasionally things are labeled or located in areas you wouldn't expect, or called something unusual. For instance, if you want to add a user, you have to go into "security", which took me FOREVER to find!

So easy to use. Easy to learn. All questions can be answered with a simple google search. If not, you can call and the support team will call you right back with an answer. No spending hours on the phone on hold like with some other software companies.

Nothing, open dental is constantly improving their product.

I like the call buttons - we have customized it with audio so it has become an intercom system

I would like an easy way to organize the progress notes instead of scrolling through them

The open dental practice manageent software inetegrates well with other software that the office is using such as carecredit. The staff can now easily offer financing options to our patients.

Of course, it was timely to set-up but not difficult for staff to get the hang of the software. Some links to windows were difficult to get used to at first.

I really love how user friendly open Dental is on the administration side with the accounts. It’s easy to see clearly and understand

Some times looking at the software, it could look a bit outdated compared to other dental programs.

Prompt customer services & technical supports. Very intuitive & regular updates in which more options being added.

I wish more graphic interactive modules being added to better demonstrate in clinical mode. Intra communication tools enabled.

easy to use, very straight to the point, icons show you exactly what you are looking for, everything you need is at the click of a button

The only issue I have with this software, is that if you have multiple offices you have to look up a patient by each office. There is not 1 search place that will search a patient at all locations.

I wish it was cloud based and we could accesss the information from any office.

Ease of use is and ability for new staff to learn on is fantastic. The support is easily accessible and every issue has been resolved quickly.

There are some graphics that can be updated, but overall I have ad a great experience. I would and have recommended this product.

Free demo conversion to let you experience the product side by side with your existing software. It runs on Linux so the performance is better and can be tweaked. Support is really helpful. The cost is really low and does not include charges for additional plugins or devices. It is all inclusive. Support drops to really low monthly after 12 months (you can even stop paying after 6 months if you feel like you do not need support any more). This is Open Source software, so all the benefits that come with open source are included.

No way to put the server in the cloud because the data is sent unencrypted. This is fine on a local network, but makes it impossible to host the server in the cloud (like Amazon).

User friendly , great price , easy to use , full integration with other software

May be they should free initial training in house

It is simple and can be well understood by dental assistants too.

The software is pretty good. I don't have any cons to report.