Sisu Reviews

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48 Reviews

- Industry: Real Estate
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The best all-in-one solution for managing a high level real estate team
Reviewed on 2023/05/15
Pros
What I love the most about SISU overall is it's ability to see the future. There is no ceiling and it integrates with everything it possibly can, making it literally the only option for a "one stop shop" in Real Estate management software. Outside of it's overall appeal, it's a tie between transaction management and agent accountability.
Cons
I can't really think of anything, because if there is an issue/lack of functionality, the team at SISU fixes it quickly or creates it for you. So sometimes there are bugs, so I guess that's a "con" (but those happen with every type of tech, so...)?
Alternatives Considered
AsanaReasons for Choosing Sisu
Clickup didn't have the functionality we needed.Reasons for Switching to Sisu
It had everything we needed - mainly agent accountability, a scoreboard AND transaction management.Response from Sisu
Wow, we are so grateful for such a kind review! It is our goal to help automate and streamline the business of real estate, so we are please to hear that you feel it's the best all-in-one solution for managing a high level team. Keep crushing your goals! Thanks for the review!
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Alpha Realty Team Review
Reviewed on 2024/03/05
Overall it has been a good experience. I am not a high tech person and I find this to be easy to...
Overall it has been a good experience. I am not a high tech person and I find this to be easy to use. Our setup has been great and our account manager Ty has been wonderful and patient.
Pros
The ability to track production and transactions at a higher level. Allows us to run contests with our agents to help motivate
Cons
No real cons so far! All my questions get answered, great support!
- Industry: Real Estate
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Sisu is Not my Friend
Reviewed on 2020/12/07
Sisu is marketed as an "all in one" dashboard that fails to live up to the marketing hype.
Sisu is marketed as an "all in one" dashboard that fails to live up to the marketing hype.
Pros
In a perfect world, Sisu would be the perfect resolution to all of our real estate needs on both the agent and admin side.
Cons
Not user friendly, difficult to connect with required programs such as Skyslope and Boomtown. Inability to function as marketed. Expensive.
Response from Sisu
Sorry to hear Marianne. We just released our direct integration between Sisu and BoomTown if we can work with you on the setup.
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
New to the system
Reviewed on 2024/10/04
It's been good and easy to understand. I like the pop ups that display if something is missing to...
It's been good and easy to understand. I like the pop ups that display if something is missing to get to the next step
Pros
The options for tracking and having access in my phone.
Cons
It doesn't update as fast as I would like it to. We use Sisu to talk to another system and it takes time to refresh and see in both systems.
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Product for Tracking and Accounting
Reviewed on 2023/05/16
This was brought to us by our broker and we were able to load all our past sales in order to see...
This was brought to us by our broker and we were able to load all our past sales in order to see great reporting graphs and trends.
Pros
We use this system mainly for accounting, commissions, reporting, and projecting and setting future goals. It has a lot of great features that can be set up ahead of time so you can just punch in some numbers and go.
Cons
The sync we have set up with another system sometimes doesn't create the item in a timely manor or it duplicates it a lot of times.
Response from Sisu
In this day and age, it's critical to have real time data on your business to make decisions on the fly. Glad to hear you're loving Sisu, thanks for the review!
- Industry: Real Estate
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Outstanding Product
Reviewed on 2023/12/06
Onboarding staff was great. Set up was quick and easy.
Onboarding staff was great. Set up was quick and easy.
Pros
Ease of use, templates that are customizable, transaction tracking, commission forms, analytics and reporting.
Cons
I can't think of one thing! SISU has been great for our team.
Response from Sisu
We so appreciate you taking the time to leave a review, Denise! Glad to hear that your entire org is getting value from the platform, as opposed to just your transaction coordinator. That's how we know you're implementing at a high level - keep up the great work!
- Industry: Real Estate
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Tracking Tool
Reviewed on 2024/05/20
Love it. Would definitely recommend it! It provides goal tracking opportunities and contract to...
Love it. Would definitely recommend it! It provides goal tracking opportunities and contract to close tracking which is essential!
Pros
As a realtor, I love the ease of tracking that sisu provides!
Cons
Many pages. Wish the icons were words instead of icons sometimes. Don’t like having to hover over them to know where I want to go.
- Industry: Real Estate
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Sisu is good for you
Reviewed on 2024/07/09
Pros
Organizations makes for easy tasking on multiple levels.
Cons
There are no negative aspects about Sisu.

- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best transaction management software out there
Reviewed on 2023/05/15
Pros
It’s data driven, customizable, and supports every area of your business that you can think of.
Cons
I think it can take a little bit to get used to navigating through the system
- Industry: Real Estate
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Saved 12 hours of TC work for agents
Reviewed on 2023/05/16
Overall happy to experience SISU and helped impact a teams systems with it
Overall happy to experience SISU and helped impact a teams systems with it
Pros
Transaction Management feature is very robust and saved my agents 12 hours of TC-related work per transaction, on average.
Cons
Delayed notifications for email templates.
Response from Sisu
Incredible efficiency gains! So glad to hear that it's helping your agents be more productive. Thanks for sharing!
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Unfair Advantage
Reviewed on 2023/11/15
In my opinion, this is THE unfair advantage you owe to your team. dedicated customer service rep...
In my opinion, this is THE unfair advantage you owe to your team. dedicated customer service rep has been available, knowledgeable and always eager to push new capabilities of the platform tailored to my company goals. Sisu Mastery event is amazing!
Pros
The ability to see pending commissions to make more educated choices about expenses as we are in growth phase, also tracking activities and clearly seeing if on pace or off. The ability to see quickly which metrics are off immediately tells a team leader what to coach on.
Cons
Figuring it out to begin using it is more challenging than I budgeted time for - but that is 100% on me not making the time that I need to focus on it.
- Industry: Real Estate
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
I love Sisu!
Reviewed on 2024/03/08
Pros
I love how easy the Sisu app is to use! I love having our brokerages dashboard available on display throughout our office. It keeps the competition healthy and everyone can see for themselves where we rank. We have also done contests with other Sisu users to see who has the most appointments set and met.
Cons
sometimes my dashboard is a little glitchy.
- Industry: Real Estate
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Detailed transaction management, great visuals, could improve user experience
Reviewed on 2023/05/18
Generally good. they keep rolling out updates, which help. Excited for the future and where it is...
Generally good. they keep rolling out updates, which help. Excited for the future and where it is going. Small user experience edits like those mentioned above would go a long way in increasing user satisfaction and ease.
Pros
One of the best transaction management systems out there. It was sold to us more on the metrics tracking, but I find the transaction management side is used even more so, and is more valuable to our business operations. The metrics tracking is great though! Great visuals, dynamic tracking.
Cons
Setting up goals takes a bit of trial and error. You have to do it in the 'right order' to get the numbers and percentages to roll out the way you are envisioning. I wish the transaction search bar was universally available. It takes too many clicks to find/get into a transaction, even when there is only one record match. The filtering/saved lists feature could use some work. it doesnt pull data well/ takes too much trial and error to get the needed results. If you know your client names well, you know if its pulling correctly or not. If you dont, you may or may not realized that the data set does or does not match. For example, it doesnt stack filtering requests well. / time/date filter functions have too many places to be changed that dont seem to line up with their data fields.When editing fields in a transaction, you have to scroll all the way down to hit the save button. It should just auto save. When building tasks, the description field cannot be expanded, so when you need to put in detailed descriptions or need to make an edit, you have to arrow over and it takes too long. Newly added tasks cannot be auto applied to existing transactions that their task lists are on. You have to manually remember to go into the transaction and add that step. this coupled with the time to takes to click into a transaction makes this process unnecessarily cumbersome. There should be an option when adding a new task to 'add this task to existing task lists on transactions?'
Response from Sisu
We're so glad you're finding massive value in areas of the platform that you initially weren't necessarily attracted to! Keep up the great work, thank you for the review here.
- Industry: Real Estate
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
great has a long way to go
Reviewed on 2023/09/29
It's very good. they keep telling me the features i'm looking for are coming. we will see.
It's very good. they keep telling me the features i'm looking for are coming. we will see.
Pros
transaction management - exporting to excel
Cons
lack of flexibility and customization of stats and data
- Industry: Real Estate
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Top Notch Customer Support & Resources
Reviewed on 2023/05/16
Pros
By far the best customer support we have experienced with any of the many systems we have used. Their response time is unreal. Transaction history and reporting are the two features that I like most...
Cons
Restrictions on which reports can be downloaded.
Response from Sisu
Wow, thank you for the kind words here! Our Chat Team works extremely hard to keep our initial response time at <1 minute. They will be thrilled to hear this feedback. Thanks, Keeli, we appreciate the review!
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Sisu is great
Reviewed on 2023/05/15
My overall experience with Sisu has been a positive one. I love the feedback I get from most of my...
My overall experience with Sisu has been a positive one. I love the feedback I get from most of my agents and I love the opportunity to give my feedback to Sisu. I think as soon as I can get my brokerage to fully grasp and utilize the client portal, we will change the way the real estate game is played in our region.
Pros
I love the customization options that sisu provides. My absolute favorite thing about sisu is that they don't stop improving. They keep seeing areas for improvement and making those adjustments. I love partnering with organizations that are dynamic and never stagnant.
Cons
The thing I like least about sisu is the exact thing that makes me love it so much. It is very customizable, which means people who don't take the time to know what they want to do may create something they don't like or get frustrated in the build out process and never truly give the product a chance. Finding a way to make this build out process easier for people lacking technical experience will be helpful.
- Industry: Real Estate
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
One Stop Shop
Reviewed on 2023/05/15
Amazing! We use SISU paired with Follow Up Boss. The integration feature is fantastic and saves so...
Amazing! We use SISU paired with Follow Up Boss. The integration feature is fantastic and saves so much time. We track appointments, conversions, our transactions, payroll, expenses, EVERYTHING through SISU.
Pros
SISU is a one stop shop for everything you need in real estate. Whether you are in operations, a team leader, an individual agent, or a coach, this program can do it all!
Cons
For large teams there a few customizations that would be nice to have. It would be amazing if you had the option to customize your tracking of certain things in the commissions tab.
- Industry: Real Estate
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
SISU is a necessity for real Estate Brokerages and Teams
Reviewed on 2023/05/15
It has made our growing team much mor easy to track.....
It has made our growing team much mor easy to track.....
Pros
We like that it tracks everything, has graphs, and that it integrates with BoomTown.
Cons
Sometimes there are little glitches, but I guess that's technology!!
- Industry: Real Estate
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
SISU Review
Reviewed on 2023/05/16
SISU is a great tool to track your tasks. It is also friendly user and can be a great source of...
SISU is a great tool to track your tasks. It is also friendly user and can be a great source of information for listing managements and other agent transactions.
Pros
SISU is easy to use and it prompts updates for pending and upcoming tasks.
Cons
I think SISU is a perfect tool that sums up all your tasks but sometimes some of the tasks are not shown in one look, you were thinking there are no other tasks but the following day, some pending tasks are showing up.
Response from Sisu
We're so glad that Sisu is able to help you better track your tasks for your listings! Keep up the great work. We appreciate you taking the time to leave a review!
- Industry: Real Estate
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Transactions Made Easy
Reviewed on 2023/05/15
My overall experience with SiSu has been wonderful! I love the product and would implement it...
My overall experience with SiSu has been wonderful! I love the product and would implement it further in my career should I ever venture out on my own.
Pros
I have been administrative professional in Real Estate for 25+ years. By far SiSu is the best software I have used to date. Transactions are easily monitored at a glance with the use of pipeline and task list is extremely helpful to stay on top of daily tasks and as reminders throughout. SiSu enables you to keep all in one place which is very helpful with compliance. Commissions are figured and updated real time based on the transaction information. So many things to make the admin professional eye to light up!
Cons
Would like calendar that populated transaction dates and linked to transaction.
- Industry: Real Estate
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
SISU Review
Reviewed on 2023/05/15
Pros
I love how intimately SISU allows you to look at your business. You boil down any one issue you're experiencing within your business and find where the bottle neck is quickly and easily
Cons
The hardest issue with SISU is getting it dialed in to your exact business. They have an entire support team dedicated to helping you, but you can truly measure anything you can dream of, which creates some level of complexity within itself
Response from Sisu
It sounds like you have Sisu dialed in, as well as your business. Keep up the great work, Jason. Thanks for the review, we appreciate it!
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Transactions for the Business Model at your fingertips
Reviewed on 2023/05/15
Pros
I like that Sisu is designed to fit each business structure and allows for those transactions to be recorded based on each company. I am able to see if I am behind on my goals and where I should increase to stay on task.
Cons
I don't have anything bad to say about Sisu.
Response from Sisu
Sisu is very flexible in how you can mold it to fit your business model. We are glad that you have it dialed in for yours. Thank you so much for leaving us a review, Angela!
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
All in one!
Reviewed on 2023/05/16
Excellent customer service, training and onboarding! They pros always looking to improve.
Excellent customer service, training and onboarding! They pros always looking to improve.
Pros
We were able to get rid of 2 platforms plus excel/google sheets when switching to SISU. We now have our tracking, accountability/goals, and transaction management all in one place which is awesome!
Cons
Still some bugs in the system when syncing with other platforms and just the useability especially in the transactions management.
Response from Sisu
We love hearing client stories where they are able to consolidate and streamline systems - that's what Sisu is all about! Keep up the great work, Sandy, and thanks for the kind words here!
- Industry: Real Estate
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Sisu is an amazing tool for my business
Reviewed on 2023/06/26
I've had a great experience with sisu. It has had a major impact on my business being able to track...
I've had a great experience with sisu. It has had a major impact on my business being able to track my numbers directly affects my sales.
Pros
sisu easily transfers to my CRM and allows me to track my transactions
Cons
the only dislike i have is whenever it doesnt populate info correctly
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
We love Sisu
Reviewed on 2023/05/15
Pros
Sisu has been a big help with us, especially when it comes to keeping track of all of our existing clients and deals!
Cons
There isn’t really anything we feel is missing! It works great for what we need.