RealGreen Reviews

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135 Reviews
- Industry: Chemicals
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Long time Real Green user.
Reviewed on 2024/08/15
Overall experience is good with RG. Wish there were just a few more options as stated before. ...
Overall experience is good with RG. Wish there were just a few more options as stated before. (Installment report options and also time clock use.)
Pros
I have used RG since LA3 days. I loved using it. Easy to use. Now I am using SA5. It is different but just as easy to use.
Cons
SA4 short cuts are not in SA5. Lack of installment report options to choose from. Minimal override options. Too many windows to open for a simple task to be completed. Minimal time clock options. Was told we cannot use the timeclock without additional services purchased. Timeclock should be available for use to filter man hours in the jobs and use for payroll at least, even as a separate charge would be fine.
Alternatives Considered
LMNReasons for Switching to RealGreen
History is more valuable than recreating it in another system. Also, product doesn't comply with chemical laws and regulations with Dept. of Agriculture.Response from WorkWave
Hello - thank you so much for sharing your experience with RealGreen. We have made note of your comments and are so happy you are finding success with our product. -WorkWave
- Industry: Chemicals
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Real Green SA5
Reviewed on 2025/02/02
Real Green has been fantastic! Great program and customer service.
Real Green has been fantastic! Great program and customer service.
Pros
Best green industry program on the market hands down! Best scheduling/routing system. This makes scheduling hundreds of stops per day much more efficient.
Cons
Real green has a lot of quirks, but expect that is normal for software that does so much.
Response from WorkWave
Thank you for your feedback on RealGreen! We are so happy you are finding success with our product! - WorkWave
- Industry: Accounting
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Review of Real Green
Reviewed on 2025/02/03
[sensitive content hidden] with help support are great.
[sensitive content hidden] with help support are great.
Pros
I like that we can collect payments and you send after service emails.
Cons
That it goes down all of the time and you charge for everything.
Response from WorkWave
Thank you for your feedback. We have taken note of your comments as we work to be the best partner to you and your business. -WorkWave
- Industry: Transportation/Trucking/Railroad
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best in a lawn care industry
Reviewed on 2024/11/04
Our companies been using it for 14 years and overall, we are very happy
Our companies been using it for 14 years and overall, we are very happy
Pros
That I can do everything almost in one platform. And if not, they partnered with some great people.
Cons
Sometimes tech-support cannot be very helpful
Alternatives Considered
Field Service ManagementReasons for Switching to RealGreen
Overall, at value for money. Can do everything in one product.Response from WorkWave
Hi Alexa, thank you for your feedback on RealGreen. We are so happy you are finding success in our product. -WorkWave
- Industry: Consumer Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
User friendly
Reviewed on 2025/02/02
Super user friendly so it’s easy to train in
Super user friendly so it’s easy to train in
Pros
When you set up a customer or services, it’s easy to follow along with.
Cons
Work orders don’t pull previous balances
Response from WorkWave
Thank you for your feedback of RealGreen. We have taken note of your comments as we continue working to be the best partner for you and your business. -WorkWave
- Industry: Consumer Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Real Green Review
Reviewed on 2025/02/03
Overall good experience, for the most part not many issues.
Overall good experience, for the most part not many issues.
Pros
Efficiency and ease of use. One stop shop.
Cons
When problems arise, solutions are hard to find.
Response from WorkWave
Thank you for your feedback. We are so happy to be a partner to you and your business. -WorkWave
- Industry: Farming
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Untapped potential
Reviewed on 2025/02/02
Good. Feel like there is so much more to learn and do for our company
Good. Feel like there is so much more to learn and do for our company
Pros
It’s ability to do all kinds of things and help automate our business as much as possible
Cons
Trying to figure out how to do all these things to make sure we’re as efficient as possible
Response from WorkWave
Thank you for your feedback of RealGreen. We are here to help as you learn more about our products! -WorkWave
- Industry: Chemicals
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
RG user conf review
Reviewed on 2025/02/02
I’ve used it for over 10 years so I am able to navigate well
I’ve used it for over 10 years so I am able to navigate well
Pros
That I’m comfortable using it. Sa5 is easier to navigate than sa4
Cons
It has some weird quirks that you have to be creative and do some work around
Response from WorkWave
Thank you for sharing your experience with RealGreen. We take careful note of all feedback so we can ensure we are providing the best services for you and your business. Thank you! - WorkWave
- Industry: Consumer Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
RealGreen is a valued member of our team.
Reviewed on 2025/02/03
Pros
I really like the industry specific tools for lawn care and how things are always evolving and improving.
Cons
Sometimes tech support can be difficult to reach.
Response from WorkWave
Thank you for your feedback. We have taken note of your comments and are so happy to be a partner to you and your business. -WorkWave
- Industry: Consumer Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Good but slow
Reviewed on 2020/03/05
Pros
Ease of use. Great customer support. Calls are returned within the hour.
Cons
Very expensive. Software is extremely slow. Wait up to a minute or more for pages to load. Not good when you have clients/potential clients waiting for answers. I have to wade through many screens to get to the information.
- Industry: Architecture & Planning
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Customer service
Reviewed on 2024/11/05
Excellent over all, best soft ware for the lawncare industry
Excellent over all, best soft ware for the lawncare industry
Pros
That we can run our entire business out of the software.
Cons
The payment processing and the clutches.
Response from WorkWave
Hi Jamie - thank you for your feedback of RealGreen. We have noted your comments and love being a partner on your journey. -WorkWave
- Industry: Environmental Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Working Together
Reviewed on 2024/11/07
Most of my experiences with RealGreen has been very good. Again, this year can definitely tell that...
Most of my experiences with RealGreen has been very good. Again, this year can definitely tell that you have made some changes to your help desk and hopefully these have just been growing pains and they will get better.
Pros
It is a great program for lawn service companies and offers many variations to the program, making it user friendly for different types of lawn service.
Cons
The accounting is not always logical. It seems that in some situations the programmer has never really worked in the area it is writing for. Also, this last year there have been several issues with the online payment option - in-house or customer portal. And it takes a while to get them resolved.
Response from WorkWave
Hi Sandy - thank you for your feedback. We have taken note of your comments on RealGreen as we strive to be the best partner for you and your company. -WorkWave
- Industry: Environmental Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Makes my life easier
Reviewed on 2024/07/06
Great, staff is great, program works great, everything is great.
Great, staff is great, program works great, everything is great.
Pros
The ease of maintaining accounts and routing services.
Cons
If you don't use it in it's entirety it can be overwhelming.
Response from WorkWave
Hi Shelli - we are so happy you are finding success with RealGreen. Thank you for your positive feedback! -WorkWave
- Industry: Chemicals
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Real Green is the best CRM for lawn care
Reviewed on 2024/07/10
I've used this software for over 24 years. I love how it helps companies grow!
I've used this software for over 24 years. I love how it helps companies grow!
Pros
Everything, number 1 would be the upsells for AMA and the ease to quote a potential customer right over the phone in less than 2 min. And with it being cloud based, can work from anywhere!
Cons
Wish I had a little more control and options in the templates when I'm designing. Sometimes it's a little tricky but I make it work.
Response from WorkWave
Thank you for your feedback, Elizabeth. We have taken note of your comments and are so happy you are finding success with RealGreen! - WorkWave
- Industry: Architecture & Planning
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Owner . Go green and mosquito 911
Reviewed on 2024/10/17
We owe real green for the success we have had . How ? you might think .
ALL OF THE ABOVE
We owe real green for the success we have had . How ? you might think .
ALL OF THE ABOVE
Pros
Actually the customer service. The product speaks for it self
Cons
Honestly, [sensitive content hidden] can answer that better . Talked to them briefly just a few moments ago . One thing they said they are having problems emailing from the software to the customers . When I see y’all in February I can tell you more if they can think of some things . Side note will be the first time attending the conference
Response from WorkWave
Thank you for your feedback! We appreciate your comments and are happy to be your valued partner. -WorkWave
- Industry: Consumer Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
A Software that Helps You Grow Your Business
Reviewed on 2024/02/14
Overall experience has been good but takes work to get used to the program/software.
Overall experience has been good but takes work to get used to the program/software.
Pros
Once set up, it helps you stay on track of your fertilizer rounds and enables you to grow rapidly if you choose to.
Cons
It was rather difficult for me to set up and learn. Even with videos it takes a long time to onboard.
Alternatives Considered
Service AutopilotReasons for Switching to RealGreen
It was #1 in the Lawn Treatment IndustryResponse from WorkWave
Thank you for your feedback. Customer satisfaction is our top priority and we appreciate your input as you find success with our products. Thank you, WorkWave.
- Industry: Farming
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Very Helpful
Reviewed on 2024/02/15
Overall I think it's a great product. It can be a little more expensive at times than what I think...
Overall I think it's a great product. It can be a little more expensive at times than what I think it should be but I'd rather pay a little more for a good, helpful product than have it cheaper with more issues. Overall I'd highly recommend Real Green. I've used it for 20 years and it has helped me create a successful business.
Pros
The options that help me organise daily activities and customer history.
Cons
Every now and then there are some quirks that have to be worked out, which is expected but sometimes customer service depending on who you get isn't as helpful as you'd like depending on who you get.
Response from WorkWave
Thank you for sharing your comments on RealGreen. We're thrilled to be a partner for your business.
- Industry: Environmental Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
RealGreen Survey/Feedback
Reviewed on 2024/08/15
RealGreen is pretty much the backbone to our company. It has been pretty easy to learn as I am in a...
RealGreen is pretty much the backbone to our company. It has been pretty easy to learn as I am in a new position with the company.
Pros
RealGreen support team has been very helpful and knowledgeable.
Cons
I do wish payments were a little easier to navigate.
Response from WorkWave
Hello - thank you so much for sharing your experience with RealGreen. We have made note of your comments and are so happy you are finding success with our product. -WorkWave
- Industry: Consumer Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great program, little to dislike
Reviewed on 2024/11/18
Positive and productive experience overall. Allowed me to effectively manage everything from sales...
Positive and productive experience overall. Allowed me to effectively manage everything from sales to operations.
Pros
Like the streamlined customer creation and admin tools.
Cons
Dislike the lack of certain filters when creating reports.
Response from WorkWave
Thank you for your feedback, Donato. We have taken note of your feedback and are so happy you are having a positive experience with our products. -WorkWave
- Industry: Chemicals
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Eh could be better
Reviewed on 2024/10/17
Eh. We loved the customer service and family mentality but it has gone down drastically.
Eh. We loved the customer service and family mentality but it has gone down drastically.
Pros
The familiarity of the product.
Mobile tablets and fast routing
Cons
The price increases over the last 5 years.
The unreliable mobile live
The system being down constantly
Response from WorkWave
Hi Andrew - thank you for your feedback. We aim to be a reliable and helpful partner to our customers and have taken note of your comments. Please reach out to our support line at (800) 762-0301 to discuss any further issues. -WorkWave
- Industry: Consumer Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Real Green Review
Reviewed on 2024/08/15
Overall I'm content with RG but I wish the UI were better and more user friendly.
Overall I'm content with RG but I wish the UI were better and more user friendly.
Pros
RG does what I need it to do, I like the routing assistant
Cons
The software seems thrown together with buttons and functions all over the place. I don't like to be nickle and dimed for things. The CAW and AMA processes look like they are from 1998.
Response from WorkWave
Hello - thank you so much for sharing your experience with RealGreen. We have made note of your comments and are continually working to provide a product that brings you success. -WorkWave
- Industry: Consumer Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great software!
Reviewed on 2024/10/18
RealGreen has changed our business! It has paid for itself many times over!
RealGreen has changed our business! It has paid for itself many times over!
Pros
I like the Routing, weather capture, and price chart features the best.
Cons
Cannot capture weather on work orders. Also there is not a stream lined way to print the backs of invoices without a mobile printer.
Response from WorkWave
Thank you for your review, Neil. We have taken note of your comments. Thank you for choosing RealGreen to be your partner! -WorkWave
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great App, mobile and versatile
Reviewed on 2024/07/15
Its been a great program and have used for the past 5 year. Really enjoy and makes the work day...
Its been a great program and have used for the past 5 year. Really enjoy and makes the work day easy.
Pros
The program is great, staff and call backs are always very timely and thorough.
Cons
Nothing to report about, i believe we are all satisfied
Response from WorkWave
Thank you so much for your positive review, Alan. We are so happy to be a positive partner to your business! -WorkWave
- Industry: Chemicals
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Real Green is Efficient for business
Reviewed on 2024/09/03
Pros
All the different uses of the product. Scheduling, routing, reports, customer info, customer payment. Systems are quick and customer service is good.
Cons
There can be more filters while routing (size),
Response from WorkWave
Thank you for sharing your experience with RealGreen by WorkWave. We've noted your comments and are so happy you are finding success with our products!
- Industry: Public Safety
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 2.0 /10
Would recommend
Reviewed on 2025/02/03
Good unless trying to rebrand your company
Good unless trying to rebrand your company
Pros
Easy to keep all customer info in 1 location
Cons
Hard to make company changes when your company does a rebrand
Response from WorkWave
Thank you for your feedback. We have taken note of your comments as we work to be the best partner to you and your business. -WorkWave