--- description: Learn how Korra can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Korra Reviews, Prices & Ratings | GetApp South Africa 2026 --- Breadcrumb: [Home](/) > [Enterprise Content Management Software](/directory/1261/enterprise-content-management/software) > [Korra](/software/2066007/korra) # Korra Canonical: https://www.getapp.za.com/software/2066007/korra Page: 1 / 2\ Next: [Next page](https://www.getapp.za.com/software/2066007/korra?page=2) > Korra is a semantic, direct-to-answer knowledge discovery platform. With an AI-powered search engine and direct-to-answer experience, Korra offers an SMB-friendly cloud-based SaaS solution. Companies benefit from reduced open ticket rates, faster resolution times, and data-driven content insights. > > Verdict: Rated **4.8/5** by 17 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Korra Korra's Knowledge Discovery Platform is designed to empower small and medium-sized businesses (SMBs) with a cost-effective, easy-to-use knowledge management and discovery solution that reduces the burden on IT and support teams. One of the key benefits of Korra's platform is its ability to reduce the number of support tickets that need to be handled by support staff. By providing users with easy access to accurate and relevant information, Korra's solution can help reduce support open ticket rates by up to 30%. This means that SMBs can improve their support operations without having to hire additional staff, reducing operational costs and improving customer satisfaction. Another key benefit of Korra's platform is its ability to reduce the first response time and ticket resolution time for support centers. By providing users with instant access to accurate and relevant information, Korra's solution can help reduce the time it takes for support staff to resolve tickets by up to 25%. This means that SMBs can provide their customers with faster, more efficient support, improving customer satisfaction and loyalty. Korra's platform also enables SMBs to take a data-driven approach to content management based on user engagement data. By providing detailed analytics and insights into how users are interacting with content, Korra's solution can help SMBs identify gaps and friction points in their support, sales, and marketing materials. This information can then be used to improve the quality and relevance of content, ensuring that users have access to the information they need when they need it. In addition, Korra's platform is designed to be easy to use and implement, even for organizations with limited IT resources. The platform is packaged as a hassle-free, SMB-friendly SaaS solution, with a user-friendly web interface that empowers all support organizations to easily integrate, manage and publish best-in-class self-service support for their end users. This means that SMBs can start improving their support operations quickly and easily, without the need for extensive training or technical expertise. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 17 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Korra ## Commercial Context - **Starting Price**: US$199,00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Linux (On-Premise) - **Supported Languages**: English, French, German, Hebrew, Spanish - **Available Countries**: Albania, Andorra, Anguilla, Antigua & Barbuda, Aruba, Australia, Austria, Bahamas, Barbados, Belarus, Belgium, Belize, Bermuda, Bosnia & Herzegovina, British Virgin Islands, Bulgaria, Canada, Cayman Islands, Costa Rica, Croatia and 73 more ## Features - AI/Machine Learning - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Analytics - Augmented Analytics - Autocomplete - Automatic Backup - Behavior Tracking - Behavioral Analytics - Catalog Management - Chat/Messaging - Chatbot - Client Portal - Collaboration Tools - Content Library - Content Management - Customer Activity Tracking ## Integrations (8 total) - Confluence - Dropbox Business - Google Drive - ServiceNow - SugarCRM - Vimeo - YouTube - Zendesk Suite ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [Enterprise Content Management Software](https://www.getapp.za.com/directory/1261/enterprise-content-management/software) ## Related Categories - [Enterprise Content Management Software](https://www.getapp.za.com/directory/1261/enterprise-content-management/software) - [Customer Service Software](https://www.getapp.za.com/directory/231/customer-service/software) - [Conversational AI Platforms](https://www.getapp.za.com/directory/1647/conversational-ai-platform/software) - [Artificial Intelligence (AI) Software](https://www.getapp.za.com/directory/1397/artificial-intelligence/software) - [Live Chat Software](https://www.getapp.za.com/directory/561/live-chat/software) ## Alternatives 1. [Confluence](https://www.getapp.za.com/software/90949/confluence) — 4.5/5 (3663 reviews) 2. [Guru](https://www.getapp.za.com/software/123167/guru) — 4.8/5 (639 reviews) 3. [Connecteam](https://www.getapp.za.com/software/105401/connecteam) — 4.6/5 (5058 reviews) 4. [Document360](https://www.getapp.za.com/software/120723/document360) — 4.7/5 (290 reviews) 5. [Zendesk Suite](https://www.getapp.za.com/software/9448/zendesk) — 4.4/5 (4072 reviews) ## Reviews ### "Best document search" — 5.0/5 > **Anat** | *29 July 2023* | Biotechnology | Recommendation rating: 10.0/10 > > **Pros**: - Accurate results answer compared to others- answer is highlighted inside documents- supports PDFs DOC and PPTs- Easy to use > > **Cons**: - Would love more control over features - like number of results to show etc- Has portal building features that we dont really need- PPT presentation has issues sometimes with the fonts > > Thats the first search engine i found where documents are first class citizens. Results and the GPT summaries are great. The embedded document viewer is very comfortable. Using it for 2 months now. Overall, big thumbs up ----- ### "Korra - WBS" — 5.0/5 > **Leroy** | *06 January 2025* | Construction | Recommendation rating: 10.0/10 > > **Pros**: The product is great, but I really appreciate the Korra team taking time to understand what we want to accomplish with the product. > > **Cons**: There seems to be a lot of trial and error at the early stages. However, any issues that we have had, or concerns are addressed very quickly. > > Impressive product that our company sees a lot of future value in. ----- ### "WEDGE United Rentals" — 4.0/5 > **Cheryl** | *22 July 2024* | Construction | Recommendation rating: 8.0/10 > > **Pros**: AI integration, chat GPT-like responses, ability to upload multiple media types, that Korra will search within videos. > > **Cons**: We've just launched so cannot comment at this time. > > Positive, thank you Korra team for all your hard work. ----- ### "Develop a KB in days, not months" — 4.0/5 > **Jason** | *30 October 2023* | E-Learning | Recommendation rating: 10.0/10 > > **Pros**: Fast and easy. The latest wave of generative AI gives opportunities for rapid development by just dumping documents and videos. Korra does not require systematically adding "articles" the KB. For an organization like ours without a KB and knowledge in various documents, this is ideal. Development of an organizational wide KB took less than a week of collecting documents and adding them to Korra. > > **Cons**: Korra is a startup and a new product. As you might expect, some features common in KM/KB systems were not quite there. Korra is an AI tool looking to become a KM/KB tool, not an existing tool that added AI features. Missing are common KM workflows and processes to ensure information and documents are fresh. This is a next phase of development and didn't hurt our pilot, but it would be a problem in the long-run if these deficits are not addressed. > > You always worry with an early startup whether they can deliver service and a working product. Korra has. They stay in touch and they are active partners in our use case. ----- ### "Fantastic Document Repository Tool" — 5.0/5 > **Yoel** | *24 March 2023* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: In addition to the ease in setting it up, the intuitive way we "publish" additional content the most impressive feature is the end-user interface: simple intuitive and comprehensive > > **Cons**: Still does not natively index GSuite documents unless saved in a non-native format (PDF, Word etc.) > > Impressed with the product from the get-go. Highly recommend ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.za.com/software/2066007/korra?page=2) ## Links - [View on GetApp](https://www.getapp.za.com/software/2066007/korra) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data