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Xplor Spot Reviews

Xplor Spot

4.2 (6)
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Dry cleaning software for customers

Overall rating

4.2 /5
(6)
Value for Money
4.4/5
Features
4.2/5
Ease of Use
4/5
Customer Support
5/5
83%
recommended this app
Learn more about Xplor Spot
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6 Reviews

Matthew
Matthew
Overall rating
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Spot helps us focus on the cleaning

Reviewed on 2023/08/30

Spot has been around for a long time and is a great tool that has withstood the test of time. The...

Spot has been around for a long time and is a great tool that has withstood the test of time. The software could be better if there was more access to the data for the power users as it is a great POS solution but does not allow an owner or marketer to obtain the necessary data in a format that is easy to use to perform other business roles.

Pros

Spot is a very feature rich and customizable software application for the Dry Clean / Laundry industry. Spot allows us to set the software and process to our unique needs and desires; down to the store level. [sensitive content hidden] and the rest of the support team is always there to help you find the setting your are looking for. They also have an Ask the Expert sessions where you can ask best practice questions or the 'I want to do this [fill in the blank] how do I do that?"

Cons

The downside to spot being so customizable is that sometimes the settings are difficult to locate. Spot has been around for so long that some of the features or reports are older and could use a refresh or update to reflect new demands. There are also custom reports or sets of information that are difficult to obtain with the built-in reports and searches.

Marvin
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great POS

Reviewed on 2023/09/27

I have us Sport for 13 years and they keep improving their product.

I have us Sport for 13 years and they keep improving their product.

Pros

It is user friendly Support is incredible and follow through is great!!

Cons

The cost of add ons are a little high

Response from Xplor Technologies

Thank you very much for your review Marvin! We appreciate your feedback and are thankful to have you as part of the Spot family!

Grace
Overall rating
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 3.0 /10

SPOT is a simple choice!

Reviewed on 2022/11/16

Pros

The SPOT software is very easy to learn and very self explanatory, the way it is set up to use is very simple.

Cons

I feel as if the software could have used some shaping. It would have been easier to be able to type the items I was trying to find vs clicking through categories.

Darlene
Overall rating
  • Industry: Consumer Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

tech's are very good

Reviewed on 2023/08/09

Any an all info is in this system if you have the know how to use it is there.

Any an all info is in this system if you have the know how to use it is there.

Pros

i believe with this system you can accomplish any task , if you have the know how

Cons

Not enough training at on set, so many features.

Response from Xplor Technologies

Thank you very much for the review Darlene! We appreciate your valuable feedback. Thank you for being a part of the Spot community. We look forward to continuing to serve you and your business.

Fred
Overall rating
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

To help change things

Reviewed on 2023/08/03

Tech support is excellent . Without that it would not work. Spot change things with not explanation...

Tech support is excellent . Without that it would not work. Spot change things with not explanation about the changes. We are expected to figure it out.

Pros

Bar code & scanning, order entry. The basic needs

Cons

Reports to run a business are either not there, or it take a number of report to make a report that give you info. Compare year to year does not existing. Many thing make no sense why they work the way they do. There are many thing in Spot that need to by update.& at to

Response from Xplor Technologies

Thank you for the insightful review! We appreciate your business and look forward to continuing to serve you and your business.

Kamini
Overall rating
  • Industry: Retail
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The best pos system for dry cleaning industry

Reviewed on 2019/11/15

Billing for AR customers, route service, credit card processing

Billing for AR customers, route service, credit card processing

Pros

User friendly, easy to use, auto assembly, route tracker, and many more features.

One of the best feature is their different marketing tools.

Cons

Can’t think of any features..
Searching for customer needs to be improved when you have huge database.