Autoflow Reviews

The convenience to the customer to be able to take the complex and make it simple, so our guests understand it

That it’s a separate system that our invoice aide

Clean and intuitive. Very Apple/Tesla clean. Great feel to the software and back end. Makes AutoVitals look like child’s play.

Really no CONS. As a client you always want more features but they always try to accommodate.

The best part about this app is that it provides automated reminder texts and appointments which is pretty helpful.

The app can be definitely improved with more innovative in built features.

Very professional looking and customizable DVI

Notifications can take a lot of clicks to clear

Integrates very well Tekmetric
Easy to create your own inspections

A bit hard to understand the swim lanes but learning

The integration into our management system has made this so much more valuable as a workflow tool.

Techflow bogs down with the slightest internet slow down (we get 250/250Mpbs service).

How customizable the digital vehicle inspections. The fact that as we are moving from one status to another the customer is able to be kept in the loop with minimal effort.

Training 60 year old Techs to use a table was a pain.

The communication between the technician and the counter is great. We get notifications when the DVI is submitted which allows us to quickly write the repair order and send it to the client. Then we get notifications when the client has opened up the DVI which triggers us to give the client a call if they haven't already called.

What I like least is the fact that DVIs are locked down after so many uses. Doesn't matter how many times I ask for input as soon as I update our DVI, people find things that they want to be changed, and if it is after the

Integrates with our shop software. Presents well on smart phones. Easy to use for technicians. Has history viewable from a new DVI

Could use a few ticks worked out. Support could be easier to get a hold of. Could use a button on the screen for this

Autoflow makes the process of managing RO easy. From the beginning of assigning the DVI to a technician to complete an inspection. It’s also an easy process to assign jobs or rearrange them when you need to. Auto fill also makes it easy to communicate and keep your customers updated with the status of each step. Auto fluids, easy to use with new employees getting them trained on how to use the DVI incorrectly, inspect vehicles when they brought in.

None at this time. I can’t think of any features that are negative integrates well with our system makes it easy to use.

Easy to use easy to learn it integrates with our system very well

don’t really have any cons about it works well for what we need it for

The repeatability is top tier, allows the staff to have very consistent inspections regardless of who’s doing it.

The reason vehicle here does not transfer between this system and tekmetric

Being able to change and adjust how you want to APP to work, modify settings and such.

It only allows one video per section, in our industry sometimes we need multiple videos taken of a certain section of the vehicle so we have to be clever to get the videos on the report.

Flexibility in application and ability to see into repairs and requirements

Found idvi function to be priced to high

I like being able to show the customer what we see when their vehicle is in the shop

I do not use the appointment scheduler as the one I use in protractor is catered better for our needs.

Works seamlessly with our other applications. Multifaceted tool that meets all of our needs for workflow and communication.

Not much missing here. Need a little more training so that we are using the workflow piece effectively.

Digital inspections: they are critical to our shop. Customer service never leaves you hanging and always help us out.

None. Pretty much does what it is designed to do and does it well.

I really enjoy the ease of use and how great the customer service is. They are confident in their system and are always happy to walk me through the different features. The auto text feature, the moto visuals, and the picture and videos DVI is awesome to use.

Unfortunately it seems the apostrophe doesn't work :) specifically in DVI notes.

The DVI results for customer are great to send to the customer.

Changing a vehicle is wrong one selected.

It is easy to get up and running, integrates well with shop management software, has great inspection customization options.

We use tel metric and auto flow. Would be great if one or the other had all the bells and whistles so that we could just use one for it all. But it is a lot to ask.

It's difficult to pick the thing I like most because there are so many critical and highly important functions that it serves for our shop workflow as well as storage of historical data. It is vital to the success of our shop.

I am not aware of any features that would enhance the experience we have with Autoflow.