Vettx Reviews

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9 Reviews
- Industry: Automotive
- Company size: 51–200 Employees
- Used Daily for 2+ years
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- Value for Money
- Ease of Use
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- Likelihood to recommend 10.0 /10
Vettx
Reviewed on 2023/03/13
Pros
Vettx puts all the leads online in the palm of your hand. The cost to purchase is significantly lower than other programs offering the same leads. Vettx website is simplistic to use and it is great to be able to move the vehicle through the process with appointments to purchase. The new SMS platform is a great addition to reach the customer quickly. The reports are easy and accessible while I've had to wait days from other companies for the exact same reports.
Cons
Automated SMS is a feature other programs are offering I would like to see in the future.
- Industry: Automotive
- Company size: 201–500 Employees
- Used Daily for 2+ years
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- Likelihood to recommend 6.0 /10
Review
Reviewed on 2023/03/13
it's ok, use to be way better
it's ok, use to be way better
Pros
someone reaches out to ask if you need help
Cons
you took the callers away and we have to use our own FB account to reach a client
Alternatives Considered
Provision AnalyticsReasons for Choosing Vettx
we still use them and many other programsSwitched From
ProvisionReasons for Switching to Vettx
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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- Likelihood to recommend 0.0 /10
Warning to Dealerships: Avoid VETTX Software – Ongoing Issues and Unethical Billing Practices
Reviewed on 2024/12/03
We’ve had a highly disappointing experience with VETTX, and I want to warn other dealers before...
We’ve had a highly disappointing experience with VETTX, and I want to warn other dealers before they fall into the same situation.
Key Issues with VETTX:
System Ineffectiveness: The platform consistently fails to perform as promised. Listings are outdated, and key features such as accurate pricing, dealer/salvage vehicle identification, and proper vehicle data aggregation are unreliable.
Broken Promises: VETTX promised improvements with the release of Version 6, which we patiently waited for. Despite this, none of the major issues have been addressed, leaving the platform practically unusable.
Unethical Billing Practices: Despite acknowledging the system's flaws and pausing our billing temporarily, VETTX is now insisting on charging us $1,150 monthly for a service that does not work. They refuse to cancel our contract, forcing us to pay for an entire year despite multiple attempts to terminate for valid reasons. We’ve been left paying for a system we are no longer using.
Lack of Accountability: VETTX claims that various problems (like inaccurate data and incomplete listings) are not their responsibility, yet they continue to market these as core features. When dealers can't rely on the platform to provide accurate or complete data, it's hard to justify the cost.
Advice to Fellow Dealers:
If you’re considering VETTX, think twice. Their failure to deliver a functional platform, combined with their refusal to cancel contracts or refund payments, makes this a costly and frustrating experience. There are better solutions out there that respect their customers and stand by their products.
Pros
Nothing so far. we have nothing but issues yet we are paying $1150 monthly,
Cons
System Ineffectiveness, Broken Promises, Unethical Billing Practices, Lack of Accountability
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 2+ years
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- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Car Stop Inc
Reviewed on 2023/03/13
Helping to find inventory below Manhiem market value
Helping to find inventory below Manhiem market value
Pros
Easy to navigate & find vehicles in my demographic. Service and communication!
Cons
Have to go threw and delete the dealers, to find private sellers
- Industry: Automotive
- Company size: 51–200 Employees
- Used Daily for 1+ year
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- Value for Money
- Ease of Use
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- Likelihood to recommend 10.0 /10
Certified Benz & Beemer Scottsdale, AZ.
Reviewed on 2023/03/13
The website support team, including [sensitive content hidden], and the openness to hear and...
The website support team, including [sensitive content hidden], and the openness to hear and implement user's requests.
Pros
The daily updated inventory and the links to filter your selections.
Cons
Everything is good for now; continue to ask the users for input.
- Industry: Automotive
- Company size: 51–200 Employees
- Used Daily for 2+ years
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- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Acquisition Tool
Reviewed on 2023/03/08
Pros
The best part about Vettx is being able to get fresh leads on a daily basis that fit our dealerships parameters. It gives us a lot of opportunity to purchase cars on a daily basis that we wouldn't have.
Cons
The only Cons I would say about Vettx is that sometimes the system will pull repetitive cars that we have already seen and passed on. I would like to see more recent posts that are new and fresh so we can jump on them right away.
- Industry: Automotive
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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- Value for Money
- Ease of Use
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- Likelihood to recommend 10.0 /10
Great Mining tool
Reviewed on 2023/03/13
The quick bookouts, text features and notes features are very helpful.
The quick bookouts, text features and notes features are very helpful.
Pros
Great product to help in vehicle acquisitions. This is a great tool to use as its own CRM for mining for inventory or by iteself.
Cons
not applicable at this time. The program is very good
- Industry: Automotive
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Needing used cars?
Reviewed on 2023/03/08
A life saver for inventory.
A life saver for inventory.
Pros
Convenient using my own time and hand seclting the type of car I need.
Cons
I love all accepts of Vettx, I don't have one compliant.
- Industry: Automotive
- Company size: 51–200 Employees
- Used Daily for 6-12 months
-
Review Source
Show more details
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
vettx review
Reviewed on 2023/03/13
Very good
Very good
Pros
Extremely useful tool to our dealership! We use it every day and this has ben very successful tool.
Cons
All the features work great. I do not have any problems or concern with this product. The support is vey good!