---
description: Learn how Instinct Science can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
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title: Instinct Science Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Veterinary Software](/directory/77/veterinary/software) > [Instinct Science](/software/2066226/instinct-emr)

# Instinct Science

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> Instinct is the new cloud-based operating system for the modern veterinary hospital: a full electronic medical records and practice management system.
> 
> Verdict: Rated **4.9/5** by 234 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 234 Reviews |
| Ease of Use | 4.9/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Instinct Science

## Commercial Context

- **Pricing model**:  (Free version available) (Free Trial)
- **Pricing Details**: Please contact Instinct Science for pricing details.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- API
- Accounting
- Activity Dashboard
- Alerts/Notifications
- Appointment Scheduling
- Billing & Invoicing
- Calendar Management
- Charting
- Client Management
- Communication Management
- Confirmations/Reminders
- Customer Database
- Data Import/Export
- Document Management
- Document Storage
- E-Prescribing
- EMR/EHR
- Electronic Payments
- Electronic Signature
- Email Reminders

## Integrations (6 total)

- Asteris
- Cornerstone Software
- FetchIt
- IDEXX Neo
- PetDesk
- Talkatoo

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Veterinary Software](https://www.getapp.za.com/directory/77/veterinary/software)

## Alternatives

1. [ezyVet](https://www.getapp.za.com/software/103877/ezyvet) — 4.6/5 (276 reviews)
2. [DaySmart Vet](https://www.getapp.za.com/software/2046656/daysmart-vet) — 4.6/5 (279 reviews)
3. [Covetrus Pulse](https://www.getapp.za.com/software/106227/evetpractice) — 4.0/5 (542 reviews)
4. [Shepherd](https://www.getapp.za.com/software/2033055/shepherd) — 4.7/5 (87 reviews)
5. [Covetrus vRxPro](https://www.getapp.za.com/software/2049119/covetrus-prescription-management) — 4.3/5 (196 reviews)

## Reviews

### "Indispensable online treatment management that works seamlessly for doctors + nurses" — 5.0/5

> **Briana** | *24 March 2023* | Veterinary | Recommendation rating: 10.0/10
> 
> **Pros**: It is incredibly intuitive to use and took little training. I can easily create treatment plans as a doctor, see vital signs, immediately see important patient alerts, change doctors, assign a patient to myself I'm working on....the list goes on. It is an amazing software that has made my life in vet med much easier to navigate - both as a nurse, and now as a doctor\!
> 
> **Cons**: I have few cons - the main one is that it is hard to see the total \# of doses of a certain medication a patient has received during its hospitalization stay. Would love a screen that brings up all formulations/doses of a medication at once.
> 
> Excellent experience-having used paper treatment sheets and other online treatment systems, Instinct is far superior. It is  easy to use and helps with hospital flow for both doctors and nurses. Helps ensure patients are receiving timely treatments, VASTLY decreases likelihood of medication errors with the help of Plumbs integration, and is aesthetically pleasing.

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### "Instinct Saves ER\!" — 5.0/5

> **Tyler** | *28 April 2025* | Veterinary | Recommendation rating: 10.0/10
> 
> **Pros**: Instinct is great, we love the all in one feature of the PIMS. Instinct has several unique features that promote a positive working experience and takes the burden off of several aspects of ER.
> 
> **Cons**: Having to have another integration system for x-ray was frustrating. You have to have a company such as Asteris for xray to communicate with Instinct. We lost a large amount of charge capture during this waiting phase.
> 
> We love Instinct\! The customer service is also great with any sort of data collection.

-----

### "Instinct review" — 5.0/5

> **Morgan** | *06 September 2025* | Veterinary | Recommendation rating: 5.0/10
> 
> **Pros**: the ease of using it. I find it less complicated than other systems. There are less issues navigating it
> 
> **Cons**: limited compared to other systems. It is easy to use however not as detailed as other systems like Ezyvet
> 
> great. I have not had any issues of concern that I need to note. Some times the updates throughout the days are not accurate

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### "As if Cornerstone and EzyVet had a love child" — 5.0/5

> **Jessica** | *19 December 2024* | Veterinary | Recommendation rating: 9.0/10
> 
> **Pros**: I've only used this in the clinical setting- not for data capture or billing purposes. This is my second favorite veterinary medical records platform, after EzyVet. I've used everything from DVMaxx, VMACS, a literal typewriter, Impromed, AIS, and the much hated Cornerstone. Instinct's medical record and treatment sheet interfaces work well, even in the hectic ER.&#10;We are able to set up templates for data entry and bundled treatments which are great help with efficiency. &#10;The medication calculator is a literal lifesaver. So many medical errors have avoided with this one feature. Ease of e mailing, and the ability to copy/paste, and use snippets are excellent.
> 
> **Cons**: Seriously, though. What is with the breed abbreviations? So confusing.... &#10;I'd love the thumbnail feature that EzyVet has, linking rad and US images to the medical record.&#10;I'd also like a cat or dog icon (or bearded dragon, we don't judge) to help quickly help identify species.
> 
> Overall, it is a very user friendly, time efficient medical record with a solid treatment sheet. Built in access to drug calculator and Plumbs are extremely helpful.

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### "Instinct should be minimum standard\!" — 5.0/5

> **Loretta** | *20 December 2024* | Veterinary | Recommendation rating: 10.0/10
> 
> **Pros**: I love how user friendly Instinct is. It is simple while still being professional.
> 
> **Cons**: I wish you could move the medications up and down on the list. Instead of them going in order they are added.
> 
> I love Instinct. It is simple and easy to use. Hospital notes and information is easily identified. I believe it simplifies work flow and allows for an promotes optimal patient care.

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## Links

- [View on GetApp](https://www.getapp.za.com/software/2066226/instinct-emr)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/industries-software/a/instinct-emr/> |
| en-AE | <https://www.getapp.ae/software/2066226/instinct-emr> |
| en-AU | <https://www.getapp.com.au/software/2066226/instinct-emr> |
| en-CA | <https://www.getapp.ca/software/2066226/instinct-emr> |
| en-GB | <https://www.getapp.co.uk/software/2066226/instinct-emr> |
| en-IE | <https://www.getapp.ie/software/2066226/instinct-emr> |
| en-NZ | <https://www.getapp.co.nz/software/2066226/instinct-emr> |
| en-SG | <https://www.getapp.sg/software/2066226/instinct-emr> |
| en-ZA | <https://www.getapp.za.com/software/2066226/instinct-emr> |
| fr | <https://www.getapp.fr/software/2066226/instinct-emr> |
| fr-BE | <https://fr.getapp.be/software/2066226/instinct-emr> |
| fr-CA | <https://fr.getapp.ca/software/2066226/instinct-emr> |

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