WorkstationOne Reviews

WorkstationOne

5.0 (6)
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Multi-modality Breast Imaging Workstation

Overall rating

5 /5
(6)
Value for Money
5/5
Features
5/5
Ease of Use
5/5
Customer Support
5/5

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6 Reviews

Matthew
Overall rating
  • Industry: Medical Practice
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Elite highly configurable mammography workstation

Reviewed on 2023/05/02

Strongly positive

Strongly positive

Pros

The company is open to direct communication and feedback resulting in continued active development. With 35 years of mammography experience, I can say that Three Palms Software is “BEST IN CLASS”. This software should be on your shortlist if you are searching for a high quality, continuously improving, highly configurable and feature rich mammography viewer.

Cons

Adding features that would allow for interpretation of other modalities would certainly be helpful in the future.

Response from Three Palm Software

Dr V,

Thanks for your comments - we take feedback seriously, and continually work on new features. Included in recent releases is improved support for reading CT, MR and US images via the "Compare" plugin. In appropriate domains we also partner with third parties to make plugin viewers available (such as the "br-viewer" plugin for 3D ultrasound). We will continue to add wider support in future releases.

Patrick

David
Overall rating
  • Industry: Medical Practice
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A System That Facilitates Rapid High Volume Screening

Reviewed on 2023/04/21

Very positive. [sensitive content hidden] has been very quick to respond and solve any problems we...

Very positive. [sensitive content hidden] has been very quick to respond and solve any problems we have encountered.

Pros

It requires minimal input in the form of keystrokes or mouse clicks; allowing me to concentrate on detecting cancers. It facilitates smooth rapid review of cases (we review approx 120 screening mammography cases per day).It does not waste my time or attention.

Cons

I would like the ability to customise key commands, but this is not a big issue as the current format works very well.

Response from Three Palm Software

Dr O, we are pleased to hear that WorkstationOne is meeting your expectations for rapid reading of Mammography studies. You have been a long-term user of the system (probably more than 10 years now!), and so have seen the product evolve over the years, even as other components of your infrastructure have changed vendors. We aim to stay ahead of the competition, providing support for new features before anyone else. Thanks for your comment about the key commands - while we currently allow them to be configured on the menus, updating the system to allow re-assignment of keystrokes is something we will add in a future release - the important thing is to do it in a way that does not make the system appear more complex to operate!

Lisa
Overall rating
  • Industry: Medical Practice
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Outstanding viewer

Reviewed on 2023/04/21

Reading from Multiple offices and Manufacturers allowed a single station for fast reading.

Reading from Multiple offices and Manufacturers allowed a single station for fast reading.

Pros

Makes reading mammograms fast, efficient and improves accuracy.

Cons

It does not have a thin client or cloud based viewer

Response from Three Palm Software

Dr S, thanks for your comments. As a customer who has used WorkstationOne for a very long time, we appreciate your feedback over the years - that has made the system better for all users. Your comment about a cloud-based viewer is something we have been addressing in recent releases with better support for such deployments.

Julie
Overall rating
  • Industry: Medical Practice
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Working with WorkstationOne at a Solo Practice

Reviewed on 2023/04/20

As a solo practice radiologist, I was looking for a cost effective mammography workstation that was...

As a solo practice radiologist, I was looking for a cost effective mammography workstation that was easy to use and allowed for timely image interpretation. Having utilized other workstations at various facilities, I greatly appreciate the functionality and reliability of WorkstationOne.

Pros

Three Palm has been a pleasure to work with since the day it was installed at our office. The program is very user friendly and has all the key features needed for interpreting mammograms. The technical support is amazing! Any questions or issues that have arisen have been immediately addressed and resolved.

Cons

I have utilized WorkstationOne for the past 10 years with no major issues.

Response from Three Palm Software

Dr G, thank you for your comments and for being a long-term user of WorkstationOne. We work to help all our customers be efficient and effective when reading mammography, and we continue to innovate with each release.

saman
Overall rating
  • Industry: Medical Practice
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Streamlined system for mammography viewing and interpretation

Reviewed on 2023/05/08

Excellent.

Excellent.

Pros

I have used Workstation One at my own teleradiology setup as well as in a private practice setting. It is easy and user friendly, limits hassles of complicated hanging protocols.

Cons

When you use a tool, you have to reselect the tool each time

Response from Three Palm Software

Dr I,

Thanks for the feedback on WorkstationOne and our support for the product. For "reselect the tool" each time, this is a user configuration setting - you can change that behavior on the user settings (user controls, markup details, option "reset menu"). Contact our support line to get help changing your settings. Thanks,

Patrick

David
Overall rating
  • Industry: Medical Practice
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

No comparison

Reviewed on 2023/04/23

Easy start up and maintenance. Excellent efficiency. Easiest routine use of any similar sized...

Easy start up and maintenance. Excellent efficiency. Easiest routine use of any similar sized product.

Pros

I’ve tried several PACS solutions for reading mammography. This one has been the easiest to implement and use. Customer support, not often needed, has been quick and effective. Just added a 4TB SSD to test the system capacity

Cons

That I didn’t find it sooner. So far, I can’t think of any glaring negatives. I’ve had zero downtime with great reading efficiency. I recommend this to colleagues looking to enter the remote reading field

Alternatives Considered

PowerServer PACS

Reasons for Switching to WorkstationOne

Better workflow

Response from Three Palm Software

Dr B, it has been a pleasure working with you over the last couple of years. Thanks for introducing WorkstationOne to your colleagues - word of mouth recommendations help spread the word. Your telemammography setup is a model that other customers can follow, so your experience with that is valuable to us and others entering the field.