Tugboat Software Reviews
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7 Reviews
- Industry: Logistics & Supply Chain
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Yes,my tool!
Reviewed on 2025/01/27
Pros
My the very best admiration feature of Tugboat is its ability to track shift changes in real time
Cons
I bet you will find it difficult to integrate to other tools like CRM tools.
Response from Tugboat Software
Tugboat’s applications integrate seamlessly with CRM, ERP, and HRM packages.
- Industry: Food & Beverages
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great customer service
Reviewed on 2023/09/26
Great experience. We have been using it for 19 years.
Great experience. We have been using it for 19 years.
Pros
Employees have the ability to make and maintain requests.
Cons
Took some time to set up because our rules are very complex.
- Industry: Food Production
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Employee scheduling program
Reviewed on 2023/05/17
The rules engine was custom built based on our scheduling rules. We have an intricate set of rules...
The rules engine was custom built based on our scheduling rules. We have an intricate set of rules for scheduling based on skills, seniority and dedication. The software team was able curtail the program to mimic our rules with extreme accuracy.
Pros
The most impactful tool that we use for employee scheduling. Reduced time daily by 75%.
Cons
There wasn’t anything that I disliked about the software, or the folks that worked with me on developing the program.
- Industry: Consumer Goods
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Tugboat Software Review
Reviewed on 2023/05/17
We are very pleased with software and service provided by their support team. Othe r systems such...
We are very pleased with software and service provided by their support team. Othe r systems such as KRONOS and ADP have not been able to provide a module capable of doing the task that Tugboat does.
Pros
One of the most useful features is how the software grants vacation request based on plant seniority and quotas.
Cons
Integration was easy and the system offers more features than we are currently utilizing.
- Industry: Warehousing
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Tugboat Software at the Distribution Center
Reviewed on 2023/05/09
Pros
Tugboat is user friendly for our associates.
Cons
Data download from one system to another.
- Industry: Packaging & Containers
- Company size: 10,000+ Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Customer service and support is fantastic.
Reviewed on 2023/04/22
It has been very easy to use, have only had a few days I was unable to use it in over six years.
It has been very easy to use, have only had a few days I was unable to use it in over six years.
Pros
Very easy for me to run a report of who has been assigned vacation. My report can be modified by a very simple to follow set of report criteria choices. Also nice that a quota of how many PTO request can be granted by pre-determined groups, is automatic but can be manually overridden.
Cons
We only us a fraction of what's available in the system so I really can't offer any negatives. My interface it not web based so I can only use it on my work PC.
- Industry: Packaging & Containers
- Company size: 5,001–10,000 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Tugboat Vacation Software
Reviewed on 2023/05/17
Very happy with the service and use of product
Very happy with the service and use of product
Pros
Employee ease of use, user friendly. Human Resources and shop floor management have been extremly happy with the software and tracking employee vacation requests.
Cons
Upgrades and new versions seem to be an issue from time to time to implement
