inspace Reviews

Overall rating
Filter by
Time used
14 Reviews
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Monthly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Program!
Reviewed on 2023/07/25
Pros
The ability to manage our office's floor plan
Cons
I do not have anything for improvement at this time.
Response from inspace
Thank you for taking the time to leave your review of the inspace platform! We appreciate your kind words and will continue to give the best experience we can to help manage your office's floor plan.
- Industry: Higher Education
- Company size: 201–500 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
Inspace Review
Reviewed on 2023/07/20
Pros
I liked how it allowed me to reserve a time and space for studying at my school which has a lot of study rooms but even more students always in them.
Cons
It was hard to use at first but got easier.
Response from inspace
Hi Saksham, thank you for taking the time to leave your review of the inspace platform! We're glad you found value in reserving study spaces at your school. Your feedback is appreciated and we will strive to make the initial learning curve even more user friendly.
- Industry: Utilities
- Company size: 51–200 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 4.0 /10
Thoughts
Reviewed on 2023/07/25
Pros
i like the idea that is being implemented. On paper, it solves an issue for the workplaces that do not have desks allocated to each individual.
Cons
I feel like the app is not very responsive which is a big problem. Every single time I select a date and book my space for that day (which is not today) it reverts back to today which makes it impossible to see whether your reservation has gone thru. Multi day selections for booking is also a headache. I don't have to select the same seat every single day but it would be ideal to be able to exclude (or include) the potential seats that you'd like to book (or not book) and the app reserves it for you. Also, I do not like the booking cancellation journey.
Response from inspace
Hi Baris, Thank you for your feedback, our goal is to enhance workplaces and give you the tools to succeed. We're sorry to hear that you have been experiencing issues with the date/time selection and cancellation when booking a space. You should be getting a notification immediately saying "Congratulations! Your space is reserved!"
We've taken note of your feedback and worked to improve these aspects of the Mobile app, especially with the booking aspects. You can see all of your bookings in the "My Bookings" tab in the User Hub screen as well as in the Calendar View. For the cancellation journey, you have the ability to check the "My Bookings" area to see your booking details and cancel any bookings with a single click.
Thank you for your idea to exclude (or include) potential seats that users commonly occupy (or don't use) and have inspace automatically reserve it for users. This is something we have recently built and is now available through our AI feature! AI will remember your favorite desk and favorite coworkers to sit next to. If you would like to learn more about this feature, here's more information: https://inspace.app/workplace-ai
- Industry: Oil & Energy
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 2.0 /10
Frustrating app, has potential
Reviewed on 2023/07/23
frustrating.
frustrating.
Pros
the features and functionality enable a flexible working environment.
Cons
It isn't well supported, the app is VERY buggy. User experience in general is very poor on both iOS and android.
Response from inspace
Hi Clare, thank you for your comments on the functionality we provide to enable a successful flexible working environment.
We're sorry to hear that you have been experiencing these bugs with the mobile version of the platform. Please let us know whenever you experience a bug by reporting it here https://inspaceapp.atlassian.net/servicedesk/customer/portal/2. We want to ensure you have the best user experience possible and your feedback is instrumental in achieving this.
If you are open to have a quick chat with us, we would be happy to schedule a call https://calendly.com/inspaceapp/inspace
- Industry: Human Resources
- Company size: 1,001–5,000 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
D.Diniro- inspace review
Reviewed on 2023/07/25
I do like inspace and would recommend it to other companies
I do like inspace and would recommend it to other companies
Pros
I like the map layout feature. I also like the organization of the platform as a whole and that it is user friendly to all. In addition, our specialist [sensitive content hidden] has been exceptional
Cons
What I like least about inspace is that we are capped at 50 users for our specific plan. We have over 100s of employees in our organization and 50 users needs to be increased to more for a basic plan. In addition, I so not like that the admins do not get a separate alert for when I user books. Instead I have to refresh the page making it chaotic for last minute bookers if we have a busy day filled with reserved rooms
Response from inspace
Hi Danielle, thank you for taking the time to leave your review of the inspace platform! We're glad to hear about your positive experiences using our platform and that you find it so user friendly.
For adding new users, you have the ability to add additional users beyond the initial contract whenever you would like. This can be done through Stripe in the billing section.
Your suggestions for improving admin alerts are on our radar!
We really enjoy working with you!
- Industry: Renewables & Environment
- Company size: 51–200 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Inspace improvements
Reviewed on 2023/07/20
It has been nice, not so bad though. I've learnt how to deal with the aforementioned problems....
It has been nice, not so bad though. I've learnt how to deal with the aforementioned problems. Would be better if they're not there though
Pros
It's a nice idea to book your desired seats within the office rather than sit at the same desk everyday
Cons
How the app does not load well and how you can lose seat booking at times. And how you can not book two seats at a time( e.g: for yourself and for your colleague etc)
Response from inspace
Hi Shayan, thank you for taking the time to leave a review of the inspace platform! We're always looking for feedback and appreciate what you've mentioned.
The ability to book a space for yourself and another coworker is a great idea and we have this available. To activate this, please have your admins toggle the "Coactive" option in their space settings.
- Industry: Information Technology & Services
- Company size: 201–500 Employees
- Used Weekly for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Inspace is a great product
Reviewed on 2023/07/25
Pros
I like the ability to reserve seats within a space
Cons
They are just starting to integrate it with Google Calendar so we could not do everything we needed with it just yet but their customer support was very accommodating.
Response from inspace
Hi Will, thank you for taking the time to leave your review of the inspace platform! It's great to learn your reasoning for switching to our platform.
We're glad to hear you've been using our Google Calendar integration! Could you please let us know your specific needs with the integration that you need?
Here is a link to our integration on our Help center which outlines the full extent of the integration capabilities: https://inspace.app/help-center/google-workspace. If you have something else that you would like to be included in the integration, please let us know and we'll be sure to include it if it is not already made available!
Additionally, if you would like to check on the progress of new updates, please look at the release notes here: https://inspace.app/release-notes.
- Industry: Nonprofit Organization Management
- Company size: 51–200 Employees
- Used Weekly for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 3.0 /10
Great tool!
Reviewed on 2023/08/01
Pros
Helpful and easy to use! Good to have in a bush office
Cons
The check in feature is clunky and ultimately not necessary
- Industry: Renewables & Environment
- Company size: 51–200 Employees
- Used Weekly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Desk reservation user-
Reviewed on 2023/08/01
so far its higher end of 8 out of 10
so far its higher end of 8 out of 10
Pros
user friendly and its easier to book, especially the layout is accurate
Cons
could have easy summary or better dashboard
- Industry: Utilities
- Company size: 51–200 Employees
- Used Weekly for 1-5 months
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 1.0 /10
Desk booking is inconsistent between employees, showing different reservations.
Reviewed on 2023/07/20
It's ok. It is functional, just not perfect.
It's ok. It is functional, just not perfect.
Pros
The UI is very clear.
Cons
- Often viewing bookings between users is substantially different, where the same desk may show as booked on one device, and free on the other.- Choosing dates / times to reserve a desk is buggy and often requires multiple attempts to choose correctly.
Response from inspace
Hi Max, we're glad to hear you find the UI very clear! Thank you for addressing your experiences and concerns with the desk availability and reservation times.
We released a new version of the app that improved the reservation process. We're actively looking into these reports to ensure a user-friendly experience and make the process even easier. We would love to hear your feedback on the update, if you have availability, book some time with us here: https://calendly.com/inspaceapp/inspace.
Your feedback is what helps us improve!
- Industry: Primary/Secondary Education
- Company size: 51–200 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 5.0 /10
Great product
Reviewed on 2023/07/29
Pros
I like that I can both schedule a room ahead of time in my calendar or I can book an empty room when I walk up.
Cons
If my personal device doesn’t have NFC support then I can’t directly check into a room.
- Industry: Staffing & Recruiting
- Company size: 10,000+ Employees
- Used Weekly for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
great tool
Reviewed on 2023/07/28
good
good
Pros
easy to use, bookings of the space. will be using in the future.
Cons
would like it to be easier to book multiple rooms
Response from inspace
Hi Diana, thank you for your feedback, we're excited to hear that you will be using our services in the future!
We are always looking for ideas to make the platform more user-friendly. For booking multiple rooms, which aspects would you like to see streamlined? We would be happy to hear your thoughts over a 15-min call if you would like: https://calendly.com/inspaceapp/inspace.
- Industry: Biotechnology
- Company size: 11–50 Employees
- Used Monthly for 6-12 months
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Inspace for fluid work environment
Reviewed on 2023/08/01
Pros
It was great to see a map of the office and be able to reserve any spot, the map was very accurate and detailed
Cons
Generally it is working pretty well, the chip on the desk looks very clean and natural, it doesn't cause any problems. Sometimes I forget to put my phone on the chip, but the app will remind me and ask me if I want to use my reservation, so at that point I just put my phone on top of the chip, it is not an inconvenience at all
Response from inspace
Hi Maria, we really appreciate your kind words on the platform! It's great to learn that the booking process has been working so seamlessly for you. We are glad you found the inspace devices so beneficial to your experience!
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Daily for Free Trial
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Inspace Trial Review
Reviewed on 2023/08/01
Pros
I only did the trial on desktop. It was straight forward and easy to use. It helped streamline the booking process.
Cons
The design section was a bit confusing to figure out.