Deskera ERP Reviews

The most outstanding feature is the dashboard. I get to see the overall performance of my company in a single view.

My only concern is the support for local taxation and deductions. But I believe in the future they will start adding this to the system. But you can do this manually.

I'm currently using Deskera for accounting to replace Waveapps. While there seems to be a bit of a learning curve, it's not all that different, and there is a large feature set. Accounting *alone* is worth the price for me. I'm planning to bring on some VAs and contractors early next year and having HR and CRM functionality in one tool is a huge value.

The "revamped" interface is great but still undergoing some integrations. The main thing missing for me from Waveapps is the ability to connect my business credit card to track expenses (my bank account workds fine).

Customer service has been very responsive and let me know it's under development, but for now I still have to import items which is annoying.

It's really hard to find software that looks good and does things well. I'm so happy to say that Deskera does both. It's extremely promising and the product roadmap for the future looks great. I really bought it to replace my accounting but I think I'll be able to replace my CRM as well. I LOVE how they've separated Books, Sales and People, it's very clear and easy to see different sections of your biz.

Note that this isn't what Deskera was mainly created for so it's a bit unfair to say, but this does ask what I least like, so I'd love to have there been a contract/client agreement and e-sign feature already fully fleshed out in "Sales". I will have to wait for this, but it's not a big deal as I think it's in the pipeline.

The UI is incredible, and the team are really proactive. It just works really well, it's not clunky at all. It tries to do a LOT of different things and that's usually not a good thing, but they seem to have pulled it off!

It's not integrated with UK HMRC yet, but this is meant to be coming Q4 2020. Also needs Amazon Seller Central integration (coming) and eBay integration.

Everything i need for accounting in one software

easy to navigate UI

Automation (super important for me)

I would have like to have video tutorials on how different types of businesses use Deskera

some countries and banks are not yet fully compatible

needs to support more business types and templates to choose from.

Easy to set-up
Ability to integrate CRM, Sales, Accounting and Payroll in one app
Roadmap for features

unable to use in Canada right now but it's due to be released here within a month or two

There is so much what I really like about this software so it could be a very long text. But I will say it in short. This software is really amazing and a all in one solution for my business. I really love the way it works and the massive value of this tool. Before Deskera I needed several pieces of software to get my daily tasks done. With Deskera I found a solution to get so much stuff done. And that all in one tool! The App is also a nice additional solution to have my business always in my pocket.

There is not much negative to say. The only thing which could be approved is the app solution. It would be great to click on an e-mail or telephone number inside the CRM to open it/start a call.

The following are the major pros :
1) Integration features like local tax compliance for Indian companies, multicurrency support, and a mobile-first approach
2) The UI is beautiful and easy to use
3) Their roadmap shows the tool will continue to further evolve. with more automation coming soon
3) Vibrant FB community and that their team is very proactively engaged with the same, announcing new initiatives from time to time. A case in point is the Mentorship program which is an excellent initiative and could be especially useful for small businesses and start-up entrepreneurs like me.

1) This isn't a full-on email marketing system like the active campaign, you cannot create automation.
It's more CRM.
2) CNAME option is missing at the moment. Would love to have a complete Whitelabel solution.
3)As it is a full-fledged ERP, So the learning curve for advanced features is steep
4) I wish it had a project management tool as well

1. Pricing!! Most of us think it is costlier than the other solutions, but the fact is it is not. This ERP has a deadly combination of most ERP pillars CRM, BOOKS and PAYROLL modules.
2. It will significantly not only reduce administrative and operating costs but also improve overall productivity.
3. Not only web app has Good UX and UI but also it has one of the finest Mobile App I've ever used in an ERP; it makes your ERP available anytime anywhere right into your pocket.
4. You can manage shops, vendors, supply, sales, payroll, accounting everything from one Deskera.
5. Fully Goods and Services Tax compliant along with all major banks support. (India)
6. Deskera provides user-defined reports, intuitive charts and graphs and customizable alerts to monitor system changes.
7. They recently launched custom branding with CNAME, now we have it on our own domain as a completely white-labelled solution.
8. Customer service, they are responsive and profoundly serious about the product.

1. As it is a full-fledged ERP, So the learning curve for advanced features is steep.
2. I wish it had a project management tool, right now for that specific reason we have to use another product.
3. Deskera is something that can become a crucial part of any organization in no time IMHO having two-factor authentication will lead to better reliability and worry-free experience.
4. Too much overwhelming for freelancers and small teams but good for large teams.
5. Integrations like Pabbly Connect, Shopify, WooCommerce, Amazon etc are missing.

I liked that it's a mature product
the support is always quick and helpful
the software is fast
covers all the basics

lacks full customisation that i needed
no integration between their own products! i.e Deskera CRM and Books
so we ended up adding clients twice.. as if we're using totally separate tools
which eventually was a dealbreaker for us

This a really an amazing deal. I can get invoicing, accounting and crm application in one software only

Just a few days ago, waveapp announced that they will discontinue service outside US. So this software is the one of the best alternative software

I was surprised that they have an office at Kuala Lumpur, Malaysia. However, currently not fully compliance with Malaysia system. I hope that, Deskera team will continue improvise their system to comply with Malaysia system and integrate with Malaysia local bank

Finally a good alternative to Zoho, Bitrix24 or Quickbooks that I had already used before!
The interface is much more pleasant and it is easier to find your way around because even if everything is well integrated in this application (Books, CRM and People), these 3 main functions are well separated at the menu level to display only the options we need each time.
The CRM part of Deskera largely replaces my HubSpot that I had before and is less expensive as soon as we want to use email. It's really nice to be able to manage everything from a single application. Also the android application is really fantastic and well thought out.

I would also have liked to have a good PM integrated into Deskera so I wouldn't have to use another application for my project management, but fortunately we can use Zapier and Pabbly Connect to automate processes. Also I hope they will add other languages like French for example!

I really enjoyed using this app so far, especially from using FreshBooks and Wave Apps. This app is already more powerful has only just begun.

I love the customized dashboard and feedback from developers. They're so quick to implement new features and listen to their users. I can see this app overtaking so many in the field.

At this point, I can only think of one: integrations with other apps natively. This is a huge ask that QuickBooks has, because it's the industry standard and everyone apparently uses this old tool. Deskera will grow fast, and I can see they've already taken strides toward integration and can't wait to see what's next.

There have been many similar tools in the past. Deskera stands out as an all in one software. You do not have to subscribe to 3 different services then integrate them all. Deskera does that for you! I think, this is the biggest strength of Deskera. The development and support team are very responsive and there's a lot of community support coming through. These are the ingredients for a successful software as a service.

Nothing so far. I'm waiting for UK and GDPR compliance. This is due to arrive anytime soon in 2020 Q4!

The user interface is fairly good, It really impress me with its front end and modules implementation.

There customer service is not worst of bad it is ok and i feel they can be good or very good as the product is nice and it has no major drawback which service guy has to face they just need to be easily reachable.