RealtyBackOffice Reviews

The product is very easy to use and it handles all aspects of our back office. And honestly, my brokerage is new...we opened in January of 2017. We didn't have a boat load of cash to throw at the start-up. And although I have owned and operated other companies in my past and am an excellent Realtor, going above and beyond for my clients, running the back end of a Real Estate brokerage was very new to me. I looked into many other back office software companies and what I learned is that there are a lot companies out there who are just looking for a sale with no commitment...that is until I called [SENSITIVE CONTENT HIDDEN] at RealtyBackOffice and spoke with him about his software...he was very understanding of my lack of knowledge. He spent many hours with me answering questions...in the end, it was a no brainer, RealtyBackOffice was for me. I highly recommend this software to anyone in the Real Estate industry. Whether you own a small brokerage like myself, a huge conglomerate like KW or Re/Max or even a team leader, it is an excellent software to keep track of your real estate business.

I really cannot think of anything that I do not like or that I would consider a "con".

It handles all of my company's back-office. operations using great, user-friendly technology

Not much, It has all f the features we need to run our operations.

It's easy, and fits a small boutique office like ours, but still has the power of recording every detail

Probably the thing I like least is that it doesn't offer the option to number my transactions when I first enter them in...I have to go back and do it, but that's not really a big deal.

The pricing is fair BUT the VALUE is PRICELESS!!! They are always adding on and listening to their clients. They are totally committed to servicing out back office needs within this digital world. I wish I found them sooner.

Nothing, it serves my current situation.

Free e-signing
Documents & forms company-wide library
Preferred vendors' store on the main dashboard
Integration with Zapier, Google Calendar/Contacts & Online QuickBooks
Easy to use for agents.
Exceptional tech support.

There is not a central search field to look for anything: transactions, people, etc
Can't create company-wide templates for the e-signing module
Can't email docs to a transaction, always upload
Can't drag-drop documents, only upload
Can't feed in leads into opportunities module

Easy to use, scope all our needs for office management.
We are very pleased to have chosen RealtyBackOffice.

RBO is very user friendly, all of our agents are adjusting nicely. They love the "E" signature feature for all their documents (no more having to purchase seperate systems). Our bookkeeper is very please to have all transactions at the finger tips now instead of all the paper work (truly saving time & $$$$).
As a managing broker we now have ONE system that tracks and documents each transaction. This is extremely beneficial for compliance and an excellent tool for Risk Management.
The team at RBO has been so helpful and supportive. We had been looking for such a system for over 2 years. We are very happy to have found RBO!

At this time we do not have any CONS. The team at RBO has been very helpful with our transition to this system.

Customer service. I am always able to reach somebody when I have any questions.

I would like some flexibility in adjusting some of the templates and formulas.

Its an excellent and user friendly product.

no it does everything I need it to. do. Works well.

The system is very easy to use. The features are top notch. I looked for a transaction management platform for my firm for over 7 months, trying numerous in the process. Thank goodness I found RBO. It has everything I was looking for plus so much more. The price is great too. Customer rep has been wonderful to work with and very responsive to all of my questions and recommendations. I highly recommend RBO to everyone looking for a great platform to use from contract thru closing.
I haven't found anything that I do not like. Every time I have submitted a concern or suggestion Customer rep has called me and walked me through how to handle my concern or he has worked on my suggestions.

Easy to use and keeps us organized. Love how personalized it is.

Sometimes uploading documents can be slow.

Wow, What a great program and the support is second to none! Not only does this do everything we need it to but the support is amazing and they are always available for us to ask questions and learn! Thanks again Realty Back Office, we are looking forward to a long lasting relationship!!! #greatwayrealestate#

None that we have noticed! We have used the program now for a little over a month and have found this to be amazing and do everything we need it to do!

Ease of document storage, commission calculation

A little bit of a learning curve,,,listen to your customer service provider

Mobile optimization lets you have all of your office transaction documents in the palm of your hand.

I would like an upload option other than a folder in the transaction for rejected offers on listings.

I like how easy this program is to learn and how willing to help the staff at RBO is.

I haven't been using it enough to find many cons just yet, I think being able to have templets built in would be a nice added feature.

Simplicity and ease of use. Support team is very responsive and helpful when setting up.

None with software; I only wish the software came with more templates (e.g. buyer/listing checklists)

Very easy to use and has all of the features you could ever need!

I can't think of anything that I do not like about this software. It has everything I need for real estate transaction management.