Veradigm EHR Reviews

Users can quickly access patient records, lab results, and other critical information, enhancing healthcare delivery's overall productivity and effectiveness. Very User friendly.

Having to route incoming faxes from labs into the EHR. They do have a add on for this and we are currently looking to get it added.

It’s pretty solid and basic. The setup helps streamline care

There really isn’t anything I dislike. I feel it’s a fairly good softwear program for medical records.

Ability to access at home. Otherwise, these is nothing to like about this product.

Everything. It constantly kicks you off, freezes, creates error messages, bounces back prescriptions and in some cases, kicks you off without the ability to access any records. Terrible customer service. If I had a dollar for every tickets we have placed with them over the past 7 years....I would be a millionaire!

We use this product in a Pediatric Medical Practice. It was a helpful product to have and Allscripts was wonderful to work with and continue to be a fully supported customer service program.

The forced paid upgrades always got me feeling like "why?"

Simplifies the documentation process and works well sending Rx

Not as user-friendly as other choices in the marketplace

easy to implement, administer, use and the ability to send prescriptions with th click of a button using this software thereby saving productive time

at times, it takes multiple clicks to reach the end goal we are trying to accomplish and also at times historical notes really become hard to sarch

The best thing about this product is that it allows doctors to send electronic scripts to pharmacies. This makes it easier for patients and for the medical offices.

The learning curve was hard. Older patients wanted traditional paper scripts.

Easy to understand and learn. Many features available.

Scheduling and building templates is difficult

If you spend weeks/months setting this up correctly before use, it is a decent EMR for primary care and some specialties.

Requires administrator AND PHYSICIANS to spend days/weeks if not months setting up system tables, protocols, and templates before system can be used appropriately. Limited usability with poor workflows for certain specialties that rely on body-site specific coding in ICD-10.

by the book (but not very user friendly because of it), MIPS portal is nice(though very buggy), FMH is helpful and there are new features we are looking forward to.

Crashes all the time. Expensive. Hard to use if you don't have an IT guy. Support is hit or miss.

You can take breaks between patients while the EMR goes down quite frequently. The patients don't like it though when they start a riot in your waiting room. Because the software and cloud are terribly made and break down a lot you do get to talk to the folks in India a lot...that's where the IT is based from. Since they aren't able to help you and just say things like "this is a global problem we are aware. " That's really nifty but I have 15 patients waiting for me. This hasn't really turned out to be a PRO.... to be honest there really are no PROs.

high price to get out of contract. Shady company with a very bad product. This will be the worst business decision you ever make. You simply cannot get out of contract. In my opinion would never ever do business with this company.

There are no pros, this is an archaic platform that involves endless clicks, has bind pathways that produce non-mineable data, and endlessly breaks down

Costs a ton, customer support is horrible, they dont improve it in time and spce, drop down menus are missing all sorts of things

Seems secure; Lots of functions and options from scheduling to charting in multiple sectors.

Cannot do multiple functions (scheduling and charting, mainly) in the same browser window. Need to open multiple windows in order to multi-task (i.e. scheduling client for follow up before finishing charting)

Its features of e-prescription, immunization scheduling, easy to use and manage.

Transition times between screens. Speed is not what we expected. Customer care representatives are not as helpful as you would expect. Long-term contracts make difficult to look for another supplier.

when its off- they system has some great ideas but in practicality its horrible. once your trained on the product (they give you a 1000 plus page printout of useless stuff) you still have to call and ask how to use certain aspects. i am a software trainer and have issues with this product

everything is an addition charge- you will need to pay for each service by it self- so after your pay the massive amount, then you realize its not everything you need- you come to fidn out they charge you more for additional services.

while i get this sounds normal- it would if your not paying 3000 plus a provider... yes thats per provider.. thats not the start up one time cost... FYI

Constant "upgrades" that didn't do anything to improve productivity, only made it more difficult to complete my daily work. Customer support was terrible. Biggest drawback, now in hindsight, is how incredibly expensive it is. We started with them early when there weren't many options. I'd keep hearing from other docs how much they were paying for their EMR's and be thinking "no way, they must not have what we've got". Turns out, I was the one being had. I now spend less than half of what Allscripts charged me, and get office management and billing support as well. I have trouble understanding how they are still in business with their model.

Allscripts has saved me tremendous time in my clinic and I no longer have to make phone calls or wait on faxes. It was very easy to learn and easy to use

I've been notified that the patient portal is tricky to use. Customer service has been great in supporting this issue.

It is helpful to make specific templates for each problem. This saves a lot of time which is helpful when you have a busy day of patients. Clicking on pertinent positives and negatives with the ability to add comments all build the note together nicely.

Usually the only issues we have with Allscripts is that it tends to freeze. Then we get kicked out of the system which is frustrating since it wastes a lot of time. It is not always clear if this problem comes from Allscripts itself or is in part due to our internet connection.