AssetPool

4.7 (24)
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Assets and inspection management software

Overall rating

4.7 /5
(24)
Value for Money
4.6/5
Features
4.5/5
Ease of Use
4.5/5
Customer Support
4.7/5

92%
recommended this app
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24 Reviews

Lu-Ashlin
Lu-Ashlin
Overall rating
  • Industry: Logistics & Supply Chain
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Assetpool review

Reviewed on 2023/11/30

Pros

Assetpool is a very easy tool to use. The support is always a finger tip away and they are always available so you never struggle with queries, however the only query you will ever have is when you forgot your password and want to reset it because the app is so easy to use there is never really major queries

Cons

Assetpool as an upgrade from the previous app we used so I don't really have anything I like least, but we did struggle with the scanning of the QR codes or barcodes at some stage, eventually of was fixed

Alternatives Considered

Nomentia

Reasons for Choosing AssetPool

Assetpool just offered better and more professionalism. Their reporting was much better and they take their business serious as they travel to you personally for meetings and not just schedule them online

Reasons for Switching to AssetPool

Assetpool was more suitable for what we do in our business
Karrah
Overall rating
  • Industry: Public Safety
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Review

Reviewed on 2023/09/26

We love that we are able to upload documents under assets with an expiry date and then be notified...

We love that we are able to upload documents under assets with an expiry date and then be notified via email when they are about to expire. So far our experience has been great. Any time we open a support ticket we always get a quick response weather it be a support question or a feature request.

Pros

The ability to complete all inspections digitally instead of using paper copies. Having all assets/inspections in one place. So far the app has been very user friendly and easy to use. We love being able to use AssetPool as a one stop shop for all of our inspections/ Asset Management.

Cons

There are certain features we were like added such as the tech being able to edit custom fields from the mobile app, overall job notes, the job report giving a pass percentage instead of just saying "pass" or "fail", etc.

D
Overall rating
  • Industry: Oil & Energy
  • Company size: 51–200 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Don’t bother

Reviewed on 2023/11/30

Pros

Less paper work, other than that,Nothing, it’s a pain to attempt to operate and waste time by constantly having to get support on.

Cons

Does not work most of the time, camera is blurry
Takes up space on my phone

Response from AssetPool

Dear Reviewer,
Firstly we do not have a client in Oil & Gas in Canada. Secondly "takes up space on my phone" is not accurate as AssetPool only stores data/photos temporarily on your device so that would not be an issue. If your camera is blurry that is due to your device not the app.

Michael
Overall rating
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great monitoring app

Reviewed on 2023/11/30

Great and is very easy to use on a daily basis

Great and is very easy to use on a daily basis

Pros

Info accessibility is great and easy to work with

Cons

Correction access process need a bit of work

Julian
Overall rating
  • Industry: Mining & Metals
  • Company size: 2–10 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Process IQ/Molycop Review

Reviewed on 2023/08/28

Pros

Helped us review clients installation work before we schedule the site visit. Normally we have to beg the client for photos to review the installation. Using Assetpool makes the installation inspections are lot easier for the client to perform, and for us to review the work done.

Cons

The ability to link Assetpool with ERP systems. This is often seen as a negative. Linking with an ERP system might not necessarily make the clients' processes more efficient. However, having the ABILITY to do it will be a big step for Assetpool to break into certain markets/clients, and might get Assetpool over the line in certain cases.

Kewal
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great addition to our kitbag to provide actionable insught

Reviewed on 2021/09/12

Great solution, and easy to not only implement but also easy to engage with the knowledgable team...

Great solution, and easy to not only implement but also easy to engage with the knowledgable team they have /

Pros

Keeping it simple - AssetPool does that . We found it easy to use and easy to implement. Bottom line is that you can align your workflow to the system . Also the implementation period was not long at all. Everything is about preparation and by knowing what we wanted we achieved the goals and outcomes we were looking for . Key for us has also been integration with IOT and IIOT and that has not proved to be a problem

Cons

Not really found anything wrong with the software . As the product develops we would want to see the solution developing out templates that could be available by all users

Response from AssetPool

Hi Kewal,

That's just awesome! We are happy to hear that you like the IOT solution and found the setting up easy. Just to let you know we have the templates suggestion on our roadmap already.

https://www.assetpool.com

Lauren
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Simple, user friendly smart inspection platform

Reviewed on 2021/09/11

Pros

Allowed our team to continue to keep accurate asset register remotely. Full history of asset condition logged on the asset record so can't lose paperwork / excel sheets. Rev Ops team is able to do monthly reporting on all the company's assets.

Cons

Haven't had any major issues as a user on the mobile app.

Response from AssetPool

Hi Lauren,

Thanks for the great review! If you have any features suggestion let us know at [email protected].

https://www.assetpool.com

Eve
Overall rating
  • Industry: Consumer Electronics
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

GREAT PRODUCT AND GREAT SUPPORT

Reviewed on 2020/12/03

From day one they have gone out of their way to help us and assist with the setting up of the...

From day one they have gone out of their way to help us and assist with the setting up of the website. They have always been at the end of the phone if we have had any issues and most are dealt with quickly and efficiently. i cannot fault the support that they offer

Pros

This software is very easy to use and fast set up of new clients. The dashboard is very informative and you are able to see everything you need at a glance. The inspections and pictures now coming through live is a great addition as we are able to help our installers quickly. The support is amazing and any issues have been resolved.

Cons

I cannot think of anything about this software that i dislike

Response from AssetPool

Hi Eve
Your positive review is really appreciated, thank you for taking the time to share with us!

Kelly
Overall rating
  • Industry: Management Consulting
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Fantastic product!

Reviewed on 2021/09/12

Great team. Great support. Feature rich. Overall - exceptional.

Great team. Great support. Feature rich. Overall - exceptional.

Pros

Real-time, ease of use - Asset Pool is intuitive and easy to rollout and manage. The reporting and real time dashboards are brilliant. We are on top of all our assets, maintenance and repairs. Our technicians required very little training and we could hit the ground running.

Cons

Honestly, nothing. The product is great as is.

Response from AssetPool

Hi Kelly,

That's what we want to hear, thanks for a fantastic review!

https://www.assetpool.com

Jethson
Overall rating
  • Industry: Financial Services
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Assetpool is THE tool of Choice

Reviewed on 2021/01/25

Assetpool has been fantastic and allows me to make informed decisions on the go. They have a great...

Assetpool has been fantastic and allows me to make informed decisions on the go. They have a great team and always will to go the extra mile.

Pros

The fact that it gives you a very high-level overview of the current status quo and then from there you are able to drill down into the detail.

The fact that you are able to load assets while out in the field

Cons

It does require some hand-holding initially and the implementation requires some planning before going live.

Response from AssetPool

Hi Jethson
Thank you for a fantastic review! We appreciate the positive comments and are happy to be working with you. Thank you for choosing us! https://www.assetpool.com/

Ross
Overall rating
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Good

Reviewed on 2021/01/19

Good

Good

Pros

Yes simple to use and set up quick and effective

Cons

Initial set up understanding asset types groups etc

Response from AssetPool

Hi Ross
Thank for your positive review! Thank you for you switching to AssetPool and we are happy that our app covers your needs.
https://www.assetpool.com/

Charmain
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Overall Impressed

Reviewed on 2021/01/20

Printing reports on the clients visits is a bonus, I can also track how many people have attended...

Printing reports on the clients visits is a bonus, I can also track how many people have attended our sessions and how often one specific individual attended. Really great information.

Pros

The product is user friendly and based on the current requirements with Covid this suits our needs perfectly.

Cons

It would be great if the software could accommodate our very specific needs for our industry, however we understand that its not written for our industry exactly , but it works

Response from AssetPool

Hi Charmain
Thank you for taking the time to review our app. We are delighted to hear that our app is working perfectly for you.
If you have specific needs for your own business, you may send us an email at [email protected] and we can evaluate how we can fit you in.

Clive
Overall rating
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

AssetPool Review

Reviewed on 2020/12/08

My experience with the product is positive, when issues are highlighted, the technical team react...

My experience with the product is positive, when issues are highlighted, the technical team react promptly.
Easy to use.
Easy to manage

Pros

Ease of use.
Technicians can use it easily
Easy to track the projects

Cons

The reports do not read easy, the font colour needs to be adjusted

Response from AssetPool

Hi Clive
Thank you for a positive review. We are happy to hear that you find the software easy to use and manage. We appreciate your feedback about the font on the reports which need to be adjusted, that is something that we will look into for future versions.

Wally
Overall rating
  • Industry: Mining & Metals
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy to access and navigate

Reviewed on 2020/12/11

It is a good tool and would say a must to have in my workplace.

It is a good tool and would say a must to have in my workplace.

Pros

The fact that I can work remotely and create jobs for my technicians Get information after jobs with photo graphical evidence.

Cons

There were an issue with syncing a job and not pulling thru

Response from AssetPool

Hi Wally
Thank you for a fantastic positive review! We are glad that you are happy with the software and how it is contributing positively to your work. We apologize for the issue you had with a job not syncing, our support team is always here to help.

Mark
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Revolutionary

Reviewed on 2020/12/08

Great

Great

Pros

Great layout and looks professional, saves times on site from filling in information.

Cons

Cannot edit job inspections as an admin after the inspection is complete (to fix mistakes) humans are using the software......there will be mistakes

Response from AssetPool

Hi Mark
Thank you for the wonderful review and for sharing it with us. Yes! Humans make mistakes and we will take your comments into account, the technical team will look into incorporating this feature in future versions.

Paul
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Assetpool software

Reviewed on 2021/01/19

Enjoy using the application and how quickly you can setup and train the users on the product.

Enjoy using the application and how quickly you can setup and train the users on the product.

Pros

All information and tasks are related to information stored on the QR/Bar code and able to edit the information on the backend if required;

Cons

It is not a total Management system, it is to digitize workflows.

Response from AssetPool

Hi Paul
Thank you for taking the time to give us this wonderful review! We love that you enjoy using our app.
https://www.assetpool.com/

Derek
Overall rating
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

It Works

Reviewed on 2020/12/18

Pros

It works. And i don't have to make a new report for the client

Cons

Have got no problems as yet. Will see as we go ahead

Response from AssetPool

Hi Derek
We love to hear such positive feedback here at AssetPool! Thank you for working with us! https://www.assetpool.com/

Jonas
Overall rating
  • Industry: Industrial Automation
  • Company size: 10,000+ Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Bosch Africa Review

Reviewed on 2021/01/20

Very good experience

Very good experience

Pros

User friendly and flexible for different use cases application

Additionally, people from Assetpool is very professional and fair in the business relationship.

Cons

I think Integration request will increase in the next months.

I think one future can be very important: set-up a drop down list, in order to select pre-defined answers, avoiding typing. you can eliminate mistakes and increase productivity to the end user.

Response from AssetPool

Hi Jonas
Thank you for the 5 star rating review and kind comments about our staff, we do aim to please!
Your suggestion is definitely going into our feature road map. If you have other suggestions, feel free to drop us a mail at [email protected].

Quinton
Overall rating
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Efficiency and transparency

Reviewed on 2021/01/19

Brilliant experience

Brilliant experience

Pros

The real time aspect on reports and inspections allows for immediate action on assets . Together with geographical transparency on all asset locations and management thereof.

Cons

Would like it to integrate with SAP . Other than it’s fine

Response from AssetPool

Hi Quinton
Thank you for a superb review! We like to hear such positive reviews. Thank you for working with us!
https://www.assetpool.com/

Adi
Overall rating
  • Industry: Primary/Secondary Education
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Adi from Jungle Tots

Reviewed on 2021/02/08

I am happy with the product. It has allowed for less admin and paper usage and easier screening

I am happy with the product. It has allowed for less admin and paper usage and easier screening

Pros

How quick and easy it is to use. How it has streamlined our morning drop off.

Cons

That there isn't a name displayed once scanning the barcode

Response from AssetPool

Hi Adi

Thank you for a superb review! We are happy when are you are happy. On our latest update for the app, the name of the asset is now displayed after scanning the code. We are sure you will be happy about that! Should you have any suggestions or feature request, let us know at [email protected].
https://www.assetpool.com/

Jenna
Overall rating
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Kids Town Review

Reviewed on 2021/02/15

Support is quick and always friendly

Support is quick and always friendly

Pros

User friendly and quick. It is also easy to change things or delete if made a mistake.

Cons

Nothing actually. I'm very happy with the product

Response from AssetPool

Hi Jenna
Thank you for the 5 star review, it is much appreciated! We are delighted that you are having a great experience with AssetPool. We will also be sharing this with the support team so that they can continue providing great support!
https://www.assetpool.com/

Minal
Overall rating
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Amazing App

Reviewed on 2021/02/15

Asset pool has been a dream for me to use. It is easy to understand, make changes and the whole app...

Asset pool has been a dream for me to use. It is easy to understand, make changes and the whole app is simple to use. Best decision ever to sign up with them!

Pros

User friendly, simple and fast app to work with

Cons

All features are up to date and practical

Response from AssetPool

Hi Minal
Thank you for a superb review! We work hard at keeping the AssetPool app user friendly and up to date, so we really appreciate your comments.
https://www.assetpool.com/

bradley
Overall rating
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The use of assest pool relevant to Building code consultants needs

Reviewed on 2020/12/04

Pros

As fire consulting engineers we needed to find a way to stream line our reports and found that asset pool made this process easier. The use of the software made this process less time consuming whilst providing an easy to interpret print out that assisted the end user in determining and understanding our reports. All around an effective product that I will recommend and be using from now on.

Cons

i was unable to pull a report and pull only fails. i had to do this manually. would be beneficent if this function was available.

Response from AssetPool

Hi Bradley
Thank you for taking the time to give us this wonderful review. We appreciate your comments and thanks to your input, the function to pull jobs plus inspections report is now available. We are looking at adding filtering options to future versions.

Elias
Overall rating
  • Industry: Building Materials
  • Company size: 11–50 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Feedback

Reviewed on 2021/04/03

I think that it will be a star product whithin our organization whithin 6 months

I think that it will be a star product whithin our organization whithin 6 months

Pros

Userfriendly platform, continuous development, focused on assets

Cons

I need more practice and more case studies to answer this question

Response from AssetPool

Hi Elias!
Thank you for the positive feedback! We appreciate the time taken to let us know what you think about AssetPool. Be sure to let us know if you need any assistance.
https://www.assetpool.com/