Unolo

4.6 (35)
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Field service management software

Overall rating

4.6 /5
(35)
Value for Money
4.3/5
Features
4.6/5
Ease of Use
4.7/5
Customer Support
4.5/5

97%
recommended this app
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35 Reviews

Soniya
Overall rating
  • Industry: Mining & Metals
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Happy with the Unolo

Reviewed on 2024/12/21

user-friendly interface, real-time tracking capabilities, and responsive customer support. One user...

user-friendly interface, real-time tracking capabilities, and responsive customer support. One user noted, "Excellent staff, live location tracking, the ability to see the route taken, online work assignments, and best of all, real-time updates on work completed."

Pros

I can track my executive at any where.I see yesterday data of my exceutive too.

Cons

They should work on pricing .It is high.

Soumya
Overall rating
  • Industry: Accounting
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Employee field tracking is best

Reviewed on 2024/06/26

Overall experience is good because my purpose meets with Unolo

Overall experience is good because my purpose meets with Unolo

Pros

Every task is schedule and work on priority. I can track my people.

Cons

GPS accuracy can be improved other things are good

Response from Smartsense Technologies

Thank you, Soumya, for taking the time to share your review with us! We appreciate your feedback.

Rupish
Overall rating
  • Industry: Farming
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

satisfactory till now

Reviewed on 2023/08/14

Pros

Easy to use for field teamfunctionality of detecting spoofer

Cons

Customer support is the biggest issue (from tech support to account manager support). Extremely unhappy with the way the team works i.e. they are happy if issue is not resolved but they have just replied something.

Response from Smartsense Technologies

Thank you, Rupish, for taking the time to share your review with us! We appreciate your feedback.

If you're open to it, we'd love to connect with you to discuss the cons you mentioned further.

Please feel free to reach out to us at your convenience.

Mayank
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Unlocking the potential on ground

Reviewed on 2024/10/03

Overall Amazing app used it for 3 months features are mind blowing, little twerk and improvement...

Overall Amazing app used it for 3 months features are mind blowing, little twerk and improvement are making it a powerful onground workforce app specially for nonprofit sector.

Pros

App standout feature is its real-time employee tracking, boosting productivity and efficiency. It enables organizations to monitor work hours, attendance, and task completion, ensuring optimal resource allocation. Unolo's tracking feature is a game-changer, revolutionizing on ground workforce management and productivity.

Cons

The Manual configuration of allowing settings, it can be done through one button which can all the configuration saving a lot of time.

Anushree
Overall rating
  • Industry: Financial Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

travel management

Reviewed on 2024/06/05

Pros

Its a good Application for employee travel management

Cons

There is nothing to dislike unolo, its features are convenient to use

Response from Smartsense Technologies

Thank you, Anushree, for taking the time to share your review with us! We appreciate your feedback.

RAMA
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Perfect app for Sales force

Reviewed on 2024/06/03

I had got free trial, and purchased but all the staff are very cooperative and finest in their job...

I had got free trial, and purchased but all the staff are very cooperative and finest in their job which I liked the most. and the features of the app are simple good to go on

Pros

just in two words user friendly and ultimate support from tech team

Cons

need to think more as not faced any issue still now.

Response from Smartsense Technologies

Thank you, Rama, for taking the time to share your review with us! We appreciate your feedback.

Sundar Raman
Overall rating
  • Industry: Security & Investigations
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Application

Reviewed on 2024/09/03

It is a great experience, overall. It is serving the purpose of why I had chosen Unolo.
Great...

It is a great experience, overall. It is serving the purpose of why I had chosen Unolo.
Great customer service & on-time assistance by the team.

Pros

The UI is great & intuitive. The required information is available at ease of access.

Cons

Nothing as such, but some features & development will really help UNOLO to become more better & lead in the market

Rukmini
Overall rating
  • Industry: Consumer Goods
  • Company size: 201–500 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

My honest experience with Unolo

Reviewed on 2024/06/04

Pros

I liked the most its accuracy in timeline, employee monitoring, user data, over all attendance, easy report generation & expense processes (view, claim, monitor, approve, and so on).

Cons

It has less filter option in some fields, such as - there is no designation wise expenses claim filter option in admin panel.

Response from Smartsense Technologies

Thank you, Rukmini, for taking the time to share your review with us! We appreciate your feedback.

If you're open to it, we'd love to connect with you to discuss the cons you mentioned further. Please send us an email at [email protected].

Chirag
Overall rating
  • Industry: Financial Services
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

A happy costumer

Reviewed on 2024/10/13

i had such a Delightful experience with Unolo

i had such a Delightful experience with Unolo

Pros

App supports Quick updates & high efficiency

Cons

The UI is somewhat lagging in terms of appearance

Shivani
Overall rating
  • Industry: Research
  • Company size: Self Employed
  • Used Weekly for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Experience with unolo

Reviewed on 2024/12/10

Pros

Unolo is the only platform that could precisely track my employees' location. Their support team is beneficial and quickly resolves any issues my team runs into.

Cons

Unolo's app is slow.

NISHA
Overall rating
  • Industry: Building Materials
  • Company size: 11–50 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent Product by UNOLO

Reviewed on 2024/08/19

[sensitive content hidden] introduce us to UNOLO . He is dedicated and sincere , prompt in...

[sensitive content hidden] introduce us to UNOLO . He is dedicated and sincere , prompt in response. Till now everything is going fine . Some glitches were there initially but [sensitive content hidden] got is resolved asap. So we hope we will recieve same service and response in future also . Its a very good app . Best part is its very Simple to use and really helpful. We have tried other apps too but this is the best .

Pros

Its interface is really good , simple to use

Cons

As we just had trail period so till now not to say much everything is working good.

NAVEENKUMAR
Overall rating
  • Industry: Mechanical or Industrial Engineering
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Hurray!!! for Unolo

Reviewed on 2024/08/21

Overall, very nice app for CRM & for frontend users

Overall, very nice app for CRM & for frontend users

Pros

Very precise & user friendly, especially demo videos & Guidance

Cons

Nothing least about Unolo , All good ...

Lakshika
Overall rating
  • Industry: Logistics & Supply Chain
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy to use

Reviewed on 2024/06/26

Pros

Easy to use and handy to every one.
Implementation was nice

Cons

Need some flexibility in terms to alter the uses of its functions

Response from Smartsense Technologies

Thank you, Lakshika, for taking the time to share your review with us! We appreciate your feedback. Please send us an email at [email protected] to discuss the issues to discuss flexibility issues that you have mentioned.

SARIKA
Overall rating
  • Industry: Leisure, Travel & Tourism
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Very good experience

Reviewed on 2024/06/05

good, supportive customer care, friendly nature, on-time servicing, good function

good, supportive customer care, friendly nature, on-time servicing, good function

Pros

supportive customer care, friendly nature, on-time servicing, good function

Cons

tracking, supportive customer care, friendly nature, on-time servicing, good function

Response from Smartsense Technologies

Thank you, Sarika, for taking the time to share your review with us! We appreciate your feedback.

Shalini
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Good Service

Reviewed on 2024/07/06

Pros

Good software and Supportive team.
Always customer centric approach

Cons

Nothing as of now. My suggestion is add more features

Response from Smartsense Technologies

Thank you, Shalini, for taking the time to share your review with us! We appreciate your feedback.

Sakshi
Overall rating
  • Industry: Pharmaceuticals
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Amazing app

Reviewed on 2024/06/26

Pros

Accurate time location
Accurate attendance

Cons

Faces problem in unexpected error
And timeline problem

Response from Smartsense Technologies

Thank you, Sakshi, for taking the time to share your review with us! We appreciate your feedback. Please send us an email at [email protected] to discuss the issues you have faced with unolo.

PUNIT
Overall rating
  • Industry: Food Production
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

GOOD SERVICE

Reviewed on 2024/04/26

Pros

REAL TIME DATA GIVEN. MAP ALSO SHOWS THE CORRECT DATA OF TRAVEL.

Cons

SOME TIMES SOFTWARE DOES NOT SHOW GPS SPOOF DETECTED

Response from Smartsense Technologies

Thank you, Punit, for taking the time to share your review with us! We appreciate your feedback.

If you're open to it, we'd love to connect with you to discuss the cons you mentioned further. Please send us an email at [email protected].

Amit
Overall rating
  • Industry: Computer Hardware
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Perfect for tracking and monitoring manpower on field

Reviewed on 2023/08/21

Pros

This is not completely about monitoring or inspecting the human resource on field, our manhour utilization has improved a lot since we started using Unolo. Our field employees also feel the ease of use with Unolo and passing the information from field has become very convenient.

Cons

As of now nothing has come which we haven't liked.

Response from Smartsense Technologies

Thank you, Amit, for taking the time to share your review with us! We appreciate your feedback.

Bijender
Overall rating
  • Industry: Logistics & Supply Chain
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Unolo Feedback

Reviewed on 2024/06/11

Pros

I like configurations and tracking the employee

Cons

Nothing like least about unolo it's okay about

Response from Smartsense Technologies

Thank you, Bijender, for taking the time to share your review with us! We appreciate your feedback.

Dilip
Overall rating
  • Industry: Education Management
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

remote employee management

Reviewed on 2023/08/21

Pros

employee in and out, traveling and distance

Cons

mobile app update related problem, some time facing logout problem

Response from Smartsense Technologies

Thank you, Dilip, for taking the time to share your review with us! We appreciate your feedback.

If you're open to it, we'd love to connect with you to discuss the cons you mentioned further.

Please feel free to reach out to us at your convenience.

Suman Bikash
Overall rating
  • Industry: Textiles
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Very Very Good

Reviewed on 2023/12/20

Its very good. Its better to add something like able to create Invoice.

Its very good. Its better to add something like able to create Invoice.

Pros

Reporting from employee is very nice. No need any use of Google form.

Cons

To keep record only for 1 year. If possible, its need to be increased.

Response from Smartsense Technologies

Thank you, Suman, for taking the time to share your review with us! We appreciate your feedback.

If you're open to it, we'd love to connect with you to discuss the cons you mentioned further. Please send us an email at [email protected].

Manoj
Overall rating
  • Industry: Farming
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Unolo success story at Nutranta

Reviewed on 2023/08/01

Over all great experience

Over all great experience

Pros

It's a daily tool for our team to mark their attendance and then mention their route plan. We are able to track moment of the team. We are able to identify team members who are not being utilised in best possible way

Cons

Nothing as such but Unolo team needs to identify if clients are making full use of the tool or not. Also Ai needs to be built in system to generate some triggers for management.I can discuss in details of you want.

Response from Smartsense Technologies

Hey Manoj,

We would love to discuss this with you. Please get in touch with us.

Thanks

Rathish
Overall rating
  • Industry: Machinery
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Good for companies having field work more

Reviewed on 2023/07/31

Pros

This helps me more in mapping the employees location and for the uploading of expence and conveyance.

Cons

cost of the product is on much higher side and while sharing bill monthly the data shared by company about the number of users is always mismatch.

Response from Smartsense Technologies

Hello Rathish,

We apologize for the inconvenience caused. Let's connect to address and resolve this issue promptly. Thank you for bringing it to our attention.

Bhawna
Overall rating
  • Industry: Furniture
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Need to little more work on this App so that Person will used properly.

Reviewed on 2023/08/22

It was Ok, not so good not so bad.

It was Ok, not so good not so bad.

Pros

I like the most about Unolo - Sales Report making and Attendences

Cons

Least like for the Leaves part in the time of request or approvals.

Response from Smartsense Technologies

Thank you, Bhawna, for taking the time to share your review with us! We appreciate your feedback.

If you're open to it, we'd love to connect with you to discuss the cons you mentioned further.

Please feel free to reach out to us at your convenience.

Vivek
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Good Application

Reviewed on 2023/08/23

Pros

Employee tracking and time line. SO that we can easily get all the details

Cons

Missed location history. Need improvement

Response from Smartsense Technologies

Thank you, Vivek, for taking the time to share your review with us! We appreciate your feedback.

If you're open to it, we'd love to connect with you to discuss the cons you mentioned further. Please send us an email at [email protected].