ISMS.online Reviews

ISMS.online

Compliance and risk management solution

Overall rating

4,4 /5
(7)
Value for Money
4,1/5
Features
4,4/5
Ease of Use
4,4/5
Customer Support
4,6/5

86%
recommended this app
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7 Reviews

Neal
Neal
Overall rating
  • Industry: Gambling & Casinos
  • Company size: 2–10 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

All inclusive solution saving cost and time

Reviewed on 2023/12/20

The experience was/is great. It has saved companies I have worked for thousands in consultancy...

The experience was/is great. It has saved companies I have worked for thousands in consultancy fee'snd allowed ISO27001 to be implemented in weeks.

Pros

The policies come with the platform and speak to each other, as well as coming with great guidance to tailor them to he business.

Cons

This survey is way too long to fill out.

Iain
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

First Rate System

Reviewed on 2023/12/05

First rate from the initial interactions.

First rate from the initial interactions.

Pros

What is not to like! It works really well and we have had success in its use and enjoyed it too.

Cons

No ability to have scheduled tasks. I know it is coming but is the one weakness.

Verified Reviewer
Overall rating
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Misleading sales team and hugely deficient product

Reviewed on 2024/02/08

Horrible. Rude company with sketchy business practices. They try to get you to sign a proposal with...

Horrible. Rude company with sketchy business practices. They try to get you to sign a proposal with over-promises and then stop following up shortly after. They don’t care if you get ISO 27001 certified or not.

Pros

There really was nothing I liked about the platform. It was so bad that immediately after we were given access, we switched to Vanta when we realized how much better it was.

Cons

Their sales team told us they had seamless integrations where isms.online does all the work. Just look at their market site. The reality is that their product costs $1k+/year more than Vanta while being hopelessly behind in sophistication and critical functionality. So rather than trying to get better, they’ll try to bait you into accepting a proposal while promising the moon about how easy it’ll all be.

Alternatives Considered

Vanta

Reasons for Switching to ISMS.online

We switched to Vanta. We initially picked ISMS.online because of the promises from their sales team, before we were allowed to see the product ourselves.
Jon
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

ISMSonline Review

Reviewed on 2023/12/04

Pros

- Easy to use
- Well priced
- Makes the annual ISO27001 audit much less painful
- ability to speak to an ISO27001 virtual coach / expert

Cons

Not come across any so far, we have been very impressed with the platform.

Asutosh
Overall rating
  • Industry: Information Services
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Security & Compliance made simpler

Reviewed on 2023/12/05

Pros

What was most notice able was the relative ease with which the platform was rolled out and then subsequently maintained.

Cons

Some features were not immediately obvious and with most solutions there is a phase where you have to learn to search where things are located.

Debbie
Overall rating
  • Industry: Computer & Network Security
  • Company size: 2–10 Employees
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

ISMS Review

Reviewed on 2023/12/05

Free onboarding, and direct vendor support makes life easy.

Free onboarding, and direct vendor support makes life easy.

Pros

Ease of use, and affordability. Everything needed to help best practise of ISO standards.

Cons

Nothing it really works well - everything currently going to plan.

Wayne
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

ISMS.online

Reviewed on 2024/04/18

Pros

The system is simple and most areas easy to navigate to. The customer support is fantastic.

Cons

Some of the features that are referenced within some of the controls are not provided as standard and are available at additional cost, but we only found out about them as we worked through the system and the controls. E.g., Policy Pack feature.