ispmanager Reviews

Overall rating
Filter by
Company size
Time used
33 Reviews

- Industry: Broadcast Media
- Company size: Self Employed
- Used Daily for Free Trial
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
my review
Reviewed on 2022/03/29
3 years
3 years
Pros
The price and quality of the product. All in one
Cons
Haven't found this yet. I hope I don't find out
Response from ispmanager
Thank you for the review! We're glad you like the product.
- Industry: Information Technology & Services
- Company size: Self Employed
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Very good web control panel
Reviewed on 2022/06/18
My overall experience is that I have been using ipmanager for almost a year, and I like it very...
My overall experience is that I have been using ipmanager for almost a year, and I like it very much. don't think I will change it.
Pros
the price is very good compared to others and full features.
Cons
My only issue with it is to be using their billing system(bill manager) I have to have ipmanager.
Response from ispmanager
Hello, Shafei
Thank you for sharing your feedback and choosing our product. We are glad that you like it :) If you have any troubles with BILLmanager integration our support team is always ready to help or suggest alternatives. You can find more information on how to contact them on our website: https://www.ispmanager.com/support
- Industry: Information Technology & Services
- Company size: Self Employed
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Good panel in price / performance ratio
Reviewed on 2022/05/17
ISPmanager is good for novice users who just want to install and host.
In terms of price /...
ISPmanager is good for novice users who just want to install and host.
In terms of price / performance, it is probably the best panel you can get, but it also has its negatives.
Pros
ISPmanager has all the necessary functions for classic web hosting. Everything works seamlessly and developers are learning to constantly add new features.
If I were to compare functions with panels at the same price level, then ISPmanager is above average in its functions.
Cons
The disadvantage of ISPmanager is poor support, which usually does not understand what is wanted.
When support after several messages understands what is wanted, it only gives general advice or an excuse and they are not able to give any firm opinion.
Another problem is poor development documentation and because of this, the development of custom add-ons and modifications for ISPmanager is difficult. At the same time, they do not provide developer license.
Reasons for Choosing ispmanager
I was looking for a panel with more advanced features.Reasons for Switching to ispmanager
ISPmanager was the best in terms of function / price.Response from ispmanager
Hello! Thank you for the review. We are going to upgrade our tech support. Hope you will see the changes soon.
- Industry: Internet
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best server panel!
Reviewed on 2022/05/16
best server/hosting panel i ever use - plesk, cpanel, directadmin can learn from it
best server/hosting panel i ever use - plesk, cpanel, directadmin can learn from it
Pros
multi-server environment, cloudlinux, easy of setup, seperate php versions and db versions
Cons
DNS templates missing, miss mx node like proxmox mailgateway,
Response from ispmanager
Hello Karol. Thank you for the review! We are happy you like the product. And we will push your comments about DNS and mailgates to our development team, be sure.
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
It works but was too expensive for what it is.
Reviewed on 2022/04/20
As a whole the software works, but is WAY to expensive.
After all, they force us to pay for a lic...
As a whole the software works, but is WAY to expensive.
After all, they force us to pay for a lic for something as simple as a DNS server.
We cluster our install, meaning one servicer per server. We have 2 DNS servers, 4 email servers and 2 MySQL servers. These cost us over 100EUR a month to run.
Now I get paying for the 10+ web hosting servers. But a DNS server? Come on. Also to be clear that is an ISPManager DNS server, not even a DNSManager server.
Pros
ISPManager is very easy to install once you learn the process. It is moderately easy for users to be able to manage their needs.
Cons
The documentation sucks and lacks sooo many thing. The support points you to documentation that does not contain the answers. The support team does not actually ready your support ticket, in most cases jump to conclusions as to what you are asking and returns a completely useless incorrect answer. The Anti-Spam system does not even remotely work.
Response from ispmanager
Hello John, thank you for the review. Could you tell us a bit more about documentation? E.g. What articles are useless, what information you need etc.
Also, we'd be happy to know more about the functionality you need for the DNS management part.
- Industry: Computer Networking
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Not awesome but useful
Reviewed on 2022/06/18
Fully experience you have only in isp ecosystem with their products. 3-party software is really...
Fully experience you have only in isp ecosystem with their products. 3-party software is really hard to connect even API works fine. It does not have an one time pay license.
Pros
Deployment. It is easy to install on clean centos.
Cons
Integrations. The product is not good integrates with front systems as website or payment systems.
Alternatives Considered
cPanel & WHMReasons for Switching to ispmanager
They have billing managerResponse from ispmanager
Hello, Oleksandr
Thank you for sharing your feedback with us. From May 2022, the ISPmanager started to develop on its own, separately from the other ISPsystem software. We are happy to tell you that we have improved a lot of our features and integrations since then, and we are not planning to stop at that. To do it even better, we will be grateful if you could tell us more about issues that you faced while using our product. You can contact us via email: [email protected] and tell us more.
- Industry: Internet
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Everything is fine. Everything suits me. Great, keep developing.
Reviewed on 2022/06/25
Pros
Everything is fine. Great, keep developing.
Cons
1. It is inconvenient to register a subdomain.
2. I would like to strengthen security.
3. Would like a slightly lower price.
Response from ispmanager
Hello, Georgios. Thank you for your feedback, we are glad that you like ISPmanager, and we will do our best to meet your expectations in the future.
- Industry: Internet
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
ISPManager a great alternative to others like cPanel
Reviewed on 2022/04/20
It brings me the right tool to manage my users, web hosting services and also their email accounts.
It brings me the right tool to manage my users, web hosting services and also their email accounts.
Pros
It give you capabilities to manage your users in a very basic but powerful way without many add-ons like cpanel or others.
Cons
It's very difficult to get support, it will be better if have more features to provide a more realiable email, like monitor emails sent, users activity, use the last version of roundcube.
Alternatives Considered
cPanel & WHMReasons for Choosing ispmanager
CostSwitched From
cPanel & WHMReasons for Switching to ispmanager
CostResponse from ispmanager
Hello Juan. Thank you for the review and your ideas about features.
Could you tell us more about the difficulties you met with support? We'd like to become better.
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Weekly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
ISPmanager Server management system
Reviewed on 2022/05/17
Pros
Product is easy to use and setup.
It’s takes me about 10 minutes to setup it on new server and start using it, deploy MySQL server and Web server and start using new server
Cons
Supports only few OS versions, would be great if developers will make support for new versions of OS
Response from ispmanager
Hello Matvejs! Thank you for the review. New OS comes from time to time. E.g. now we are working on new Ubuntu.
If you need something specific, please text us at [email protected]
- Industry: Computer Software
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Good software
Reviewed on 2022/04/20
Pros
Easy to use software with quite good pricing
Cons
Version 6 have some errors and I am missing some features
Response from ispmanager
Hello! We're glad you like the product. Could you specify the features you missing in the email reply?
- Industry: Internet
- Company size: Self Employed
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
ISPmanager - Proven by time
Reviewed on 2022/06/20
A couple of years ago, one of my servers just died... Of course I had backups, but I needed to...
A couple of years ago, one of my servers just died... Of course I had backups, but I needed to restore everything very urgently. It was at night! I contacted support, and after 2 hours, they helped me deploy the panel on another server and transfer all the sites of my clients. It was a boring night...
Pros
The most important thing is that you do not need to be a professional with deep knowledge to work with the panel ISPmanager. I just go to the server console, enter a few commands according to the instructions - and you're done! Everything is working!
Cons
Perhaps the only thing is that the panel is paid! :)
Response from ispmanager
Hello, Andrii
We are sorry for your troubles, but it was nice to know that everything ended well. We appreciate your feedback and review of our support. We will try to maintain a high level of quality so that your rating remains the same high.
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Use ISPmanager for 4 years
Reviewed on 2022/06/17
The setup script works great. there are some difficulties with setting up sites, but reading the...
The setup script works great. there are some difficulties with setting up sites, but reading the documentation helps. there were problems with updating versions, but your technical support helped. Thanks for your work
Pros
Convenience in installing and updating applications
Cons
There are some difficulties with setting up sites - that you have to reconfigure the configuration of WordPress
Response from ispmanager
Hello, Victor
Thank you for sharing your experience with us and for choosing our product. We are happy to know that you find it convenient to install and update applications. We will be glad to know more about your difficulties with setting up sites and problems with updating versions. It will help us to improve user experience and make our product better. You can tell us more by writing to our email: [email protected].
- Industry: Business Supplies & Equipment
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Convenient and relatively inexpensive system.
Reviewed on 2022/04/20
I've been running my servers on this system for 12 years now.
I used to have a lifetime license....
I've been running my servers on this system for 12 years now.
I used to have a lifetime license. Now he began to pay for the year and it turned out to be 5 times more expensive than before. You don't do that anymore, otherwise customers will run away from you.
Pros
Everything is fine and comfortable. That is why I have been working with this system for over 12 years.
Cons
It is a pity that the system has become more expensive. This negatively impacted our bottom line.
Response from ispmanager
Hello Pavlo, thank you for the review. We understand your thoughts about the price. Now we are going to provide changes in a slighter and more transparent way
- Industry: Telecommunications
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
A good experience
Reviewed on 2022/04/20
We are happy with the performance and with the progress of the development of new functionalities.
We are happy with the performance and with the progress of the development of new functionalities.
Pros
I like features, user interface and admin options. It's very easy to use and deployment.
Cons
It should have some additional functionality for free. For example, imap account import, mailman installer, etc.
Alternatives Considered
PleskReasons for Switching to ispmanager
Easier to useResponse from ispmanager
Hello Jordi. Thank you for the review. We appreciate you like the product.
Could share your vision of free functionality?
- Industry: Design
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Nice panel, rather unintuitive to install, but easy to use afterwards
Reviewed on 2022/05/16
Pros
Easy to use. There are all the tools you need to manage your dedicated server.
Cons
Rather unintuitive to install. The interface design is a bit odd, but competitors often have worse.
Response from ispmanager
Hello Michael. Thank you for the review! We are happy you like the product. Could you share with us which part of the installation you find unintuitive? Text us at [email protected], please. Let's make the product better.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Monthly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Nice control panel
Reviewed on 2022/06/22
I like it.
I like it.
Pros
I'm used to this panel. Also the competitors look weaker and more inconvenient to use. The latest changes to the panel look correct.
Cons
In general, I wish that software development and changes were faster and more user-friendly for users with little technical background.
Alternatives Considered
cPanel & WHMReasons for Switching to ispmanager
User interface.Response from ispmanager
Hello, Mike
Thank you for your feedback! We appreciate your review and will try to maintain a high level of quality so that your rating remains the same high. Concerning your thoughts about faster development and being more user-friendly for users with a little technical background we are glad that you tell us about that! It will help us to improve and make a better product. If it is possible please tell us more about your vision on how to do so. You can text us at [email protected], and we will take into account your wishes in our Roadmap for the next year.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The best server management tool
Reviewed on 2022/06/21
I am using ISPmanager for about 6 years. And every time when one of our clients asks to set up a...
I am using ISPmanager for about 6 years. And every time when one of our clients asks to set up a VPS, I always suggest using ISP.
Pros
It is very easy to use, but also very powerful. It takes a few seconds to set up a new website with ISPmanager.
Cons
Can't say anything that really makes me feel bad. Only one moment, I can't figure out how to set up an SSH user with a Private key.
But maybe better research will help me.
Response from ispmanager
Hello, Hovhannes
Thank you for sharing your feedback with us. We are happy to hear that you like it :) If you have any troubles with SSH users our support team is always ready to help. You can find more information on how to contact them on our website: https://www.ispmanager.com/support
- Industry: Arts & Crafts
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Server admin feedback
Reviewed on 2022/06/17
Pros
The product is easy to use. It was easy to switch from another program
Cons
Didn't notice any cons. Is it that the interface changes quite often
Response from ispmanager
Hello, Viacheslav
Thank you for the review. We are happy you like the product. It was indeed changed quite a bit. Because we do our best to make the navigation easier for our customers and make it more user-friendly. But for now, we are happy to inform you that we are not planning to change the interface anymore soon. Nowadays we are focused on improving the features and user experience of ISPmanager.
- Industry: Internet
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Good product
Reviewed on 2022/06/18
Pros
Great software for VPS. Best and quick support!
Cons
The license costs grows every year. The price distance to other WHM is under 25%.
Response from ispmanager
Hello, Alexander. Thank you for your feedback, we are glad that you like ISPmanager and our support team! We are not changing the cost of our product already for 1,5 and we are not planning to change the price of the product in the near future as well. So we hope it will be more convenient for you and you will feel more satisfied with using our server control panel.
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Weekly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
I am satisfied
Reviewed on 2022/06/18
very happy with the level of automation I got. I solved all my basic questions with one solution
very happy with the level of automation I got. I solved all my basic questions with one solution
Pros
I especially liked the ease of installation and management of the main functions of the server
Cons
accessibility and detailed configuration of modules is not very transparent
Response from ispmanager
Hello, Mikalai! Thank you for sharing your feedback with us. We are glad you like our product. Could you please share with us your thoughts on how we can improve our feature of the accessibility and detailed configuration of modules? Text us at [email protected], please. Let's make the product better together!
- Industry: Legal Services
- Company size: 11–50 Employees
- Used Weekly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
ISPmanager is a professional solution
Reviewed on 2022/06/17
We have been working for over two years! Very professional solution and responsive technical support
We have been working for over two years! Very professional solution and responsive technical support
Pros
Stability, ease of operation, intuitive interface, professional solution
Cons
Everything is great. No problem. But I want more integration with different software.
Response from ispmanager
Hello, Victor
We appreciate your high review and your suggestion about more integration. We try to improve the functionality and quality of our product all the time, moreover, you can influence how our panel will develop. In our roadmap, you can vote for the new features which will be integrated into the panel - https://www.ispmanager.com/changelog
- Industry: Internet
- Company size: Self Employed
- Used Daily for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
ISPmanager from version 5
Reviewed on 2022/05/16
Pros
its very customizable, php apache/nginx configuration for each web site hosting and database as well.
some problems with email server configuration
Cons
i dont like the new license that limit domains that i can create or over this number i must buy an higher license
Response from ispmanager
Hello Daniele. Thank you for the review! Could you tell us more about problem with server configuration? We will push this information to our development team. Please text us at [email protected]
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Good Product, Difficult Price Point
Reviewed on 2022/04/20
Quite good, I enjoy using it and the users we have on this server really enjoy it, it's a new and...
Quite good, I enjoy using it and the users we have on this server really enjoy it, it's a new and different control experience to the other tools.
It's quick and everything just works - the menu moving from v5 to v6 is definitely a bit different and some things are missing but I could see us using more licenses commercially.
Pros
It doesn't try to be a clone of every other control panel, I feel like they do a unique enough job on a few key things that matter and overall it's a very nice end-user experience.
Cons
It feels like you need to be part of their entire Bill manager, VMManager ecosystem in order to have the best experience and they're all at very different price points, probably a bit higher than what everyone else is charging for equivalent products.
Reasons for Switching to ispmanager
They had a good sale and the features we're pretty on par with what everyone else offers and the main reason is for the good deal, no regrets really.Response from ispmanager
Hello Nenad! Thank you for the review. You can also integrate our product with other system via API.
If you need any specific integration - please, let us know via feature request https://features.ispsystem.com/
- Industry: Computer & Network Security
- Company size: Self Employed
- Used Weekly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Recommended ISP manager for everyone
Reviewed on 2022/06/18
Pros
Good system for fast deploy web server and easiest way for control server
Cons
Overall is ok. But i think you can add more discounts for regular clients.
Response from ispmanager
Hello, Dmytro! We appreciate your high review and your suggestion about the discount system. We agree with you, that is why we are going to provide changes in our discount system for the users, who bought the panel from our website. Stay with us and you will see changes shortly.
- Industry: Information Technology & Services
- Company size: Self Employed
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Review for ISPManager
Reviewed on 2022/05/16
Pros
Easy to create hosting for customer. Integrations e.g. Site.pro website builder makes this panel great to use.
Cons
Its very hard to move website/domains from account to another. Should be easier way than change values directly from database.
Alternatives Considered
PleskReasons for Switching to ispmanager
Cheaper, easy to install.Response from ispmanager
Hello Sami. Thank you for the review! We will push your comments about moving websites directly to our development team.