WATI Reviews

My overall experience with Wati has been positive. It effectively enhances customer engagement by making communication via WhatsApp seamless and more manageable. The automation features are particularly beneficial for businesses with a high volume of customer interactions, helping to maintain a personal touch while improving efficiency. While the pricing and setup complexity may pose challenges for some, the features and capabilities Wati provides are well worth considering for businesses looking to improve their communication strategy.

Amazing value for the price paid, I run 30% of my business sales on it, and generate customer love through automated messaging

Bad experience. I do not have option to shift from Wati as many of the things will get disturbed, else would have changed

My overall experience good and I am enjoying to grow my business

It's good , we have been using this from last 2 yrs

It's been a great tool for connecting with our customers.

ati's analytics and reporting tools have provided us with valuable insights into our customer interactions, enabling us to make data-driven decisions that have positively impacted our customer satisfaction. The support team at Wati has been incredibly responsive and helpful, always ready to assist with any questions or issues we’ve encountered.

Wati has been a game-changer for our business, providing a powerful, reliable, and user-friendly solution for managing customer communications. We highly recommend Wati to any business looking to enhance their customer engagement through WhatsApp.

Wati allows you to Centralize all WhatsApp messages. Coordinate work teams. And automate the flow of communications through this medium.

overall experience is satisfying, i have been using this since last 6 months for whatsapp marketing and results are also good. with higher engagement and open rate for each broadcast campaign.

Very good software. Any business can utilise this for customer engagement.

WATI has been an excellent addition to our marketing toolkit. The user interface is clean and intuitive, making it easy for both my team and clients to navigate and use effectively. The onboarding process was smooth, and the customer support team was extremely helpful, guiding us through every step with patience. My clients have particularly enjoyed the seamless communication it enables via WhatsApp, improving engagement and response times. It has simplified our workflows and allowed us to manage customer interactions efficiently. I highly recommend WATI for businesses looking to streamline communication and enhance their overall customer experience.

WATI is very reliable when we use it directly through the platform but the pricing and maintenance charges are relatively on the higher side. Moreover, the prepaid plan makes it difficult to launch sudden high-volume campaigns without recharging.

WATI has been a game-changer for how we connect with our audience. Its simple, intuitive interface makes it easy for us to create, schedule, and send messages to everyone we need in just a few clicks. We love that we can segment our audience, ensuring our messages always reach the right people at the right time.

Personalizing our broadcasts has never been easier, and it’s made a noticeable difference in engagement. The analytics feature helps us understand what works best, providing valuable insights to fine-tune our communication. The integration with WhatsApp means our messages reach our audience quickly and reliably, which is exactly what we need.

What we appreciate most is how much time WATI saves us with its automation features. It lets us focus more on creating meaningful content and less on the technicalities. WATI has truly simplified our communication efforts.

Overall, Wati has proven to be an invaluable tool for our customer care and marketing efforts. It has not only enhanced our communication with customers but also helped us grow our business. We highly recommend Wati to any organization looking to leverage WhatsApp for customer engagement and marketing.

Overall, my experience with Wati has been positive. I've recommended it to several customers, and we've successfully implemented it across our systems and theirs. We use both the basic and advanced packages, and they have proven to be the right choices for the needs of our selected customers. Despite the minor drawbacks, we are quite happy with Wati and look forward to continued use and future improvements.

We've been using Wati for our first-response sales service for a year, and it’s proven to be a valuable tool for automating customer interactions. If you frequently handle recurring service questions or need to prequalify leads, Wati simplifies the process.

User friendly interface. Wati has been a game-changer for our e-commerce operations. The easy integration with Shopify has allowed us to manage customer interactions with ease.

i am Aneel Kumar Chintha, Chairman & Managing Director, Amaravathi Software Innovations Pvt. Ltd., we are using WATI since 5 years and its great experiance, we dilivered to WATI tool to so many clients.

Overall I'm very happy with the experience. I am using the growth plan and it gives me the worthiness of the money. it helps me to create a good engagement with customers and it helps to increase my conversion rate. I am happy to suggest this to another person who is likely to purchase a new WhatsApp API

Overall experience is good but if the chat expiring issue gets resolved, it would be perfect.

I use wati for my WhatsApp API customer service app , and it's very powerful and easy to implements