ClassReach Reviews

The ClassReach platform is fairly self explanatory and easy to use. Our school transferred from another organization this past year and we were hesitant about how it would be received. Thankfully the transition went smoothly and it has proved to be an excellent tool used to communicate with our students and their families. It offers many features that support our school format and we have continued adjust to it well.

There are still many elements that are in development stage. Thankfully the team is open to suggestions and the site continues to evolve to meet the needs of its members.

This did have a clean and modern user interface.

Just sort of clunky and lacking in major features a school needs. Support was not great at all.

We like the combination of messaging, calendar, assignments, and gradebook all in one place. The price is definitely right!

There are sometimes glitches with the grade averaging. I wish there was more functionality with messaging options. We wish we could create more custom reports.

I like that it is so customizable and that the developers are always working to make changes and updates.

I struggle with knowing how to do all the things I want to do. The tutorials are limited and seem to cover things that I can mostly figure out on my own, but don’t cover the things that I actually need help with.

I appreciate the incredibly practical cost! We are a small school, and most likely would not be able to afford another platform if ClassReach wasn't available. I also love how quickly they respond to issues and questions. Wonderful customer service!

I think any issues I have are simply, because I haven't spent enough time learning the software. Sometimes I can't schedule events on the quarter hour and that is a small hassle (but I also may be doing it wrong!).

I like this software mostly because it allows for grading, lesson plans, and communication all in one.

The copy feature for lesson plans did not work properly. The only other option to move lesson plans from one year to the next or even one week to the next was a spreadsheet template. I could never get this feature to work. They are working on fixing it so hopefully it will be better by next year.

I love being able to print schedules and reports. Also forms, I do so much with forms for my school!

It took me a long time to understand my people forms, but support was so helpful. Once I got it, I was amazed at how configurable my forms are!

It's visually appealing and seems to have many necessary facets.

Not enough training options to make it more user friendly.
When things are updated or change, information seems to disappear.
Support closed out my ticket without answering my last question

What I like most about this software is that it is user friendly and affordable. We use this software for our small school to track grades, attendance, school calendar, payments. There are other features available that we use as often including lesson plan tracking and discipline reports. As our school grows, we intend to capitalize on the availability of these options as well. Whenever we have had technical issues, customer service is very friendly and available to assist rather quickly.

We are still learning all of the features but no problems so far.

I use ClassReach from three different perspectives. I am a parent of students at St. Augustine School and see my children using it to get their assignments, as I also use it to observe their academic progress.

Next, I am a teacher and load assignments, handouts, and grades to ClassReach for my students to use.

Thirdly, I am an administrator for the school's financial recordkeeping. The reports feature has allowed me to have an excellent level of access and detail to the various transactions that are processed through ClassReach as I reconcile those transactions to our bank records.

The dashboard that lists notifications seems redundant to me as things are all stacked up there when they are already displayed in a very orderly way in the handouts, messages, homework, and grades pages. I never use the dashboard and instead just go to the place on the website where I need to access a document or some information.

Very user friendly. Easy to navigate and great customer support.

Some quirks such as..larger than needs to be logo on emails sent to users, reporting progress reports needs a key, classes for elementary needs an option to enroll for a whole year (not just per semester).

Classreach is fairly intuitive and the most common functions are very easy to learn.

There are some hiccups in the software that be frustrating--for example, when we admit new families for next year, they are added to this year's families. This means I have to customize the people I send messages to or my new families will be included on all communications with current families. This is unnecessarily time consuming.

The dev team is very quick to respond and answer requests. They are constantly working to improve ClassReach and add new features. They are also quick with support and working through specific use-cases for the software. They provide great instructional videos to help get users up to speed.

ClassReach provides an easy platform for parents and teachers to communicate on lesson plans and assignments, provides a number of safety features for student-teacher communication, is easy to use, and provides a one-stop location for school management. They take care of nearly everything we need as a school all in one place.

Sometimes the messaging boxes can be a bit buggy -- not playing well with mobile devices, formatting, or copy-paste from other sources.

The functionality of different pages varies from browser to browser (e.g. the gradebook page).

Class Reach has been a beneficial addition to our school management. I appreciate the integration of gradebook and general student management as well as the responsive customer support. Though still learning how to navigate the program, I have appreciated my ability to utilize forms to collect information as well.

There are components that do not seem intuitive to me, and I find challenging. That said - we are new to using a program of this sort, and I do believe more time can and will be dedicated to maximizing the resources available to us.

It is convenient to use. It is also very intuitive. The agenda and task option has been a solution to many of our previous problem.

It would be nice if there was an option for admins to be copied on all messages.

Classreach covers almost all of the admin needs of our school, and there are a lot of features that we have yet to grow into. My favorite thing about Classreach is that it allowed us to get started quickly at a simple level and then grow into the more advanced features at our own pace.

My only feature complaint is that we would love to see the Agenda function fleshed out further to provide teachers with analytics on individual students’ interactions and progress with the agenda.