Wellnex

4.3 (33)
Write a Review!
Cloud-based healthcare customer relationship management tool

Overall rating

4.3 /5
(33)
Value for Money
4.4/5
Features
4.1/5
Ease of Use
4.2/5
Customer Support
4.6/5

88%
recommended this app
Sort by

33 Reviews

Jacky
Jacky
Overall rating
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Wellnex - a great app to have in your smartphone

Reviewed on 2020/04/13

Installed this to tryout and have a look. But overall I am happy with the app as it is easy to use...

Installed this to tryout and have a look. But overall I am happy with the app as it is easy to use even though at this point I have yet to use their platform to purchase any insurance plan.

Pros

A great source for news on health, investments and lifestyle.
Ease of use to navigate in the app.
Finding offers.

Cons

None at the moment. So far I am still quite satisfied with the software.

Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 1,001–5,000 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

All-in-one app for health

Reviewed on 2023/07/06

Pros

Centralising all insurances policies, the capability to request more insurances or other health services.

Cons

I dislike nothing about wellnex as a user.

San
Overall rating
  • Industry: Insurance
  • Company size: 11–50 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

All in one app

Reviewed on 2023/07/07

Pros

This app is good, provides an all in one (deals, insurance, healthcare) all together!

Cons

App interface is a bit dull and old school 🥲 Some of the functions are hard to use (example the google maps for partners only can locate places near you), and the error message for username keep showing as error for password so it’s quite confusing for users

Ludovic
Overall rating
  • Industry: Telecommunications
  • Company size: 51–200 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

User of Wellnex

Reviewed on 2023/07/06

It is easy to use and in a few click get access to medical providers

It is easy to use and in a few click get access to medical providers

Pros

I love wellnex as it provides inexpensive, easy to use, on demand access to outpatient service in singapore which are not covered by my insurance plan

Cons

Increase the number of affiliated clinic especially in Singapore Central

John
Overall rating
  • Industry: Insurance
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Great Marketing & Branding App

Reviewed on 2023/07/15

Overall Great experiences

Overall Great experiences

Pros

I like the Benefits & Discounts from Partners

Cons

I do not have any particular area which I do not like about Wellnex.

Abdul rahim
Overall rating
  • Industry: Financial Services
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Easy

Reviewed on 2023/07/07

Pros

Very easy use. Straightforward in customers registration.

Cons

Clients app surface can be more smooth. To provide them better experience in the app.

Yili
Overall rating
  • Industry: Insurance
  • Company size: 11–50 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Interesting application

Reviewed on 2023/07/17

Pros

The insurance summary portfolio is a very useful feature to have. In addition, the promotional prices for vendors on the app is a nice feature.

Cons

Not super easy to search for vendors....

Verified Reviewer
Overall rating
  • Industry: Financial Services
  • Company size: 51–200 Employees
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

User Experience for Users

Reviewed on 2023/07/17

Pros

The support from the Wellnex team in booking my appointments are very swift.

Cons

The map usage and the UX for the app can be improved.

Verified Reviewer
Overall rating
  • Industry: Financial Services
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

A good product

Reviewed on 2020/04/08

Pros

CRM feature to collect data, renewal for clients

Cons

Some fields still need to be more user friendly for clients.

Ivan
Overall rating
  • Industry: Insurance
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Good Platform for Consultants and Clients

Reviewed on 2019/05/27

It is overall intuitive and graphical. This captures my attention more and my clients like that the...

It is overall intuitive and graphical. This captures my attention more and my clients like that the info is tidy and concise.
As the Administrator, though the initial inputting of information may sometimes be tedious, this platform opens up opportunities for me to engage with my clients.

Pros

It is intuitive, graphical, convenient and helps create more engage between client and financial consultant.

Cons

The buttons in the user interface can be streamlined and de-cluttered further.
Lack of fingerprint login for the user.
As the administrator, there were times where I will take longer than I thought to navigate the administrator end of the platform.

Raphael
Overall rating
  • Industry: Financial Services
  • Company size: 51–200 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

A genuine review

Reviewed on 2023/07/07

It’s a great tool to engage prospects and to value add to clients

It’s a great tool to engage prospects and to value add to clients

Pros

Tele-consult, cheap GP rates, dentist services.

Cons

The astatic look of the user interface could improve. Fonts are small.

Jean Philippe
Overall rating
  • Industry: Alternative Medicine
  • Company size: 11–50 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Very useful

Reviewed on 2023/07/06

Very convenient

Very convenient

Pros

Easy to navigate, useful contents . Covers various topic under one platform

Cons

It can be slow some times but overall easy to use and lot of information offered

adam
Overall rating
  • Industry: Financial Services
  • Company size: 51–200 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Wellnex Review

Reviewed on 2023/07/07

Pros

Features was very easy to use on a daily basis

Cons

The partners that were inside were not always attractive

Michael
Overall rating
  • Industry: Financial Services
  • Company size: 51–200 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Something You Should Consider To Have...

Reviewed on 2023/07/17

Huge room for improvement.

Huge room for improvement.

Pros

Great tools for customer building and maintanance.

Cons

Complicated Navigation within the application.

Judy
Overall rating
  • Industry: Oil & Energy
  • Company size: 10,000+ Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Free access to a discounted services and benefits for healthcare and lifestyle

Reviewed on 2020/04/08

I know about Wellnex the front end of My Insurer.
My experience as a User is very good and unique...

I know about Wellnex the front end of My Insurer.
My experience as a User is very good and unique in Singapore or Asia.
I can have a profiling for my financial status and situation when it comes to insurance.
My FA took care of me and has been able to share with me a serious set of analysis. He has been able to recommend me interesting insurance products and show that I was not well insured.

Pros

It is Free, I just need to download the app by responding to a survey and I get access to many clinics and services.
I paid $12 instead of $30 for medical consultation.
I paid $50 instead of $100 for dental polish, cleaning and consultation.
and I have access to discount for F&B.

Cons

Takes a bit of time of loading from time to time.

Ron
Overall rating
  • Industry: Financial Services
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Highly Recommended

Reviewed on 2019/05/31

Consolidation of my client base and remembering their birthdays

Consolidation of my client base and remembering their birthdays

Pros

The convenience and ease of use to churn out a graphical portfolio summary for the client

Cons

Needs a bit more of tweaking here and there. However overall it is really good!

Jojo
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 5.0 /10

My Thoughts

Reviewed on 2020/05/25

Although "stickeness" is promoted, i'm not just interested in such promos. I would be interested to...

Although "stickeness" is promoted, i'm not just interested in such promos. I would be interested to know how the analytics track to user engagement.

Pros

There's a lot of information and services provided - access to preferred partners, discounts, getting quotes.

Cons

The features are not easily "discoverable"; there doesn't seem to be a structure/theme on how the various features "blend". Error messages can be more user-friendly.

As a developer, I can't figure out the target market segment. I suggest to do a V2 of the software using design thinking now that there are agents and end consumers using it.

Rajashekher
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

An app which provides you daily wellness benefit

Reviewed on 2020/05/11

Pros

Getting consultation at a lower cost is really useful. particularly when you and family members are not covered under any insurance. Health Screening packages are really cost-effective. In this app you get to see only information related to well-being. I recommend to explore it. All is well with Wellnex!!!

Cons

There could be a drop-down or categories of benefits/offers listed according to their groups like dining/Gym/Healthfood etc.. rather than finding in the scroll list

Barry
Overall rating
  • Industry: Insurance
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

n/a

Reviewed on 2019/05/29

Pros

impressive GUI and it is very easy to understand for the client

Cons

learning curve and not enough flexibility

A. E.
Overall rating
  • Industry: Luxury Goods & Jewelry
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Very useful app for insurance clients

Reviewed on 2020/04/08

Pros

1. the simple journey to give the necessary data to my insurance agent that avoids filling out forms.
2. the free membership and the many special benefits that come with it
3. the in app notifications and communication from my insurance agent about news and products that are relevant to me

Cons

the healthcare journey from checking into a clinic to paying is not super intuitive

Sean
Overall rating
  • Industry: Insurance
  • Company size: 11–50 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

User benefits

Reviewed on 2019/05/31

So far customer quite happy with it .

So far customer quite happy with it .

Pros

Consolidate all company insurer policies in on apps for review

Cons

There is no enough except report
There is no report to indicate how many of my customer has download the apps
Or unstall the apps

Antoine
Overall rating
  • Industry: Consumer Services
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A good app to find affordable healthcare

Reviewed on 2020/05/07

Useful app and easy to use

Useful app and easy to use

Pros

It was easy to signup and get started. I managed to find affordable doctor and I got some good discount on fitness immediately.

Cons

Hoping to get more specialist doctors and fitness offers soon.

Puvaneswaran
Overall rating
  • Industry: Financial Services
  • Company size: 51–200 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Pro and cons of the app

Reviewed on 2020/04/13

Pros

Medical benefits and locating nearby services

Cons

Every time an application is made via a link, another sign up has to be done on the app. Which then i end up with 2 accounts.

Kum Seng
Overall rating
  • Industry: Insurance
  • Company size: 2–10 Employees
  • Used for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Convenient Insurance Record Keeping Tool

Reviewed on 2020/05/06

Relatively easy to use.

Relatively easy to use.

Pros

Convenient record keeping. Dollars and Sense news readily available.

Cons

It would be good to be able to search, compare and purchase some basic insurances such as travel, maid or pet policies.

Michael
Overall rating
  • Industry: Insurance
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

WONDERFUL SOFTWARE AND APP to bring CRM to a next level

Reviewed on 2019/05/29

Pros

Innovative features for CRM functions
Comprehensive features

Cons

Some features in systems can be improved to fit industry practices better