Acall Reviews

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13 Reviews
- Industry: Maritime
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
An easy choice!
Reviewed on 2023/08/16
Pros
Extremely easy to use and navigate, gives you only what you need!
Cons
Design could be improved slightly, not an issue per se but purely aesthetics.
Response from Acall
Hi, we are delighted to be of your service and to receive your review. Thank you very much! We never stop improving our product and services as we feed back customer voices to our development team every week and make regular enhancement releases. UI/UX design enhancement is certainly in our roadmap and we will keep you posted!
- Industry: Accounting
- Company size: 501–1,000 Employees
- Used Weekly for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Save your time with Acall
Reviewed on 2024/04/16
Pros
Acall has help us on finding and booking space and desk at ease without need to go through hustle.
Cons
The feature is not advance and need some improvements. The interface is normal, might need some better interface
Response from Acall
Thank you for your review, Nur Raihan! We've taken in your feedback and will strive to improve them for our users like yourself!
- Industry: Accounting
- Company size: 201–500 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Acall Hotdesk
Reviewed on 2024/04/15
Pros
We are able to keep track the availability of the hotdesking and able to know where the specific staff where they are sitting.
Cons
Acall unable to auto check in using mobile if the mobile detected the wifi. It would be easier for the staff to secure the place instead waiting to login into the PC/laptops.
- Industry: Accounting
- Company size: 501–1,000 Employees
- Used Daily for Free Trial
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Desk Booking
Reviewed on 2024/04/15
Pros
The features provided by Acall are what I like the most.
Cons
User interface that I think need to be improved.
Response from Acall
Thank you for your review, Amira! We've taken in your feedback and will strive to improve them for our users like yourself!
- Industry: Maritime
- Company size: 201–500 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 6.0 /10
ACall Needs Integration with Microsoft Outlook
Reviewed on 2023/08/16
Pros
Room availability details is quite accurate. Mobile App is good.
Cons
1) Meeting room booking needs to be integrated with Microsoft Outlook. So that we don't have to separately book meeting rooms via Acall App - which needs additional time in our already busy schedule. 2) Acall should allow External email IDs also to be included for visitors coming over for meetings at our office, currently that feature is not available.
Response from Acall
Hi, we are delighted to be of your service and to receive your review. Thank you very much! We never stop improving our product and services as we feed back customer voices to our development team every week and make regular enhancement releases. On your two points, 1) Acall Meeting can be integrated with MS Outlook. Let's align with your HR and IT teams on activating this feature; 2) Acall Meeting supports the setup of meeting appointment whereby you can include email ID of external guest and forward invitation email to the guest. We shall send over the step-by-step guide and provide a demo session.
- Industry: Maritime
- Company size: 51–200 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Fantastic, straightforward application
Reviewed on 2023/08/17
Time saved
Time saved
Pros
The UI is easy to understand and booking takes less than a minute to do, saving precious time.
Cons
nothing, overall experience has been excellent
Response from Acall
Hi, thank you very much for your review! Intuitive UI is always our principal product design consideration. We are constantly improving our product and look forward to giving you more delightful user experience.
- Industry: Retail
- Company size: 1,001–5,000 Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great Feature Without Big Investment
Reviewed on 2023/08/08
Great product with quite extensive feature
Great product with quite extensive feature
Pros
SSO Feature connected to Microsoft AD and mobile apps that makes it easier for people to book and do check-in
Cons
Integration to other Microsoft Technology can be better
Alternatives Considered
YAROOMSReasons for Switching to Acall
Features and pricingResponse from Acall
Hi, we are delighted to be of your service and to receive your review. Thank you very much! We never stop improving our product and services as we feed back customer voices to our development team every week and make regular enhancement releases. More integration with the mainstream workspace software is certainly in our roadmap and we will keep you posted!
- Industry: Maritime
- Company size: 201–500 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Acall Booking system
Reviewed on 2023/08/21
Pros
It's features eg Reminders, Mobile-enabled and the ease of use
Cons
Some screens (in mobile) I can remember was in japanese? or was it chinese
Response from Acall
Hi Rudolph, we are delighted to receive your valued feedback! All UIs in the mobile app are in English now, except notification messages contain text in two languages (English and Japanese). We have plan to modify the message to English only.
- Industry: Accounting
- Company size: 501–1,000 Employees
- Used Monthly for Free Trial
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Honest Review
Reviewed on 2024/04/29
Is a good and new experience for me, because nowadays everything can be done on mobile phone only.
Is a good and new experience for me, because nowadays everything can be done on mobile phone only.
Pros
Easy for me to book desk without need to go office first.
Cons
The interface is quite hard for me, maybe still new to it, so i think i will get used to it by time.
- Industry: Financial Services
- Company size: 501–1,000 Employees
- Used Monthly for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Experience with Acall
Reviewed on 2024/04/30
Pros
The most i like about Acall is the desk booking
Cons
The least i like about Acall is the response time
- Industry: Transportation/Trucking/Railroad
- Company size: 51–200 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Easy to use booking system for meeting rooms and hot desking
Reviewed on 2023/08/17
Pros
Easy to use when booking for meetings rooms using the app or web.
Cons
Requires Japanese to English translation in the web before start using it.
Response from Acall
Hi Alvaro, thank you very much for your review! We do have helpdesk webpages in English to guide users. Please refer to this link: https://help.workstyleos.com/hc/en-us/.
- Industry: Electrical/Electronic Manufacturing
- Company size: 51–200 Employees
- Used Daily for Free Trial
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
non
Reviewed on 2023/08/29
Pros
Easy to use for end user. It can be integrated with Outlook
Cons
Easy to use for end user. It can be integrated with Outlook
Response from Acall
Hi Shivratan, appreciate your valuable feedback. Looking forward to supporting you further!
- Industry: Maritime
- Company size: 51–200 Employees
- Used Weekly for 1-5 months
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Acall (User Review)
Reviewed on 2023/08/17
Pros
Easy to use and able to select available rooms when required.
Cons
The current features are suitable for my usage
Response from Acall
Hi Alan, we truly appreciated your review. Thank you very much! We continue to improve our product and look forward to giving you better user experience.