Zengo

4.8 (164)
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Zengo wallet: Secure by default.

Overall rating

4.8 /5
(164)
Value for Money
4.5/5
Features
4.6/5
Ease of Use
4.8/5
Customer Support
4.5/5

95%
recommended this app
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164 Reviews

Chris
Chris
Overall rating
  • Industry: Gambling & Casinos
  • Company size: Self Employed
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Simple and sweet

Reviewed on 2023/10/21

Then go has been terrific in assisting to my financial needs obligations and wants to better my...

Then go has been terrific in assisting to my financial needs obligations and wants to better my business and my life

Pros

Its security measure with Facial scan is great

Cons

There wasn't nothing that I disliked about send go

Jerome
Overall rating
  • Industry: Management Consulting
  • Company size: 2–10 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

My View and Experience Using Zengo

Reviewed on 2024/11/29

My experience has been good only because I send bitcoin to my wallet to be able to send to a...

My experience has been good only because I send bitcoin to my wallet to be able to send to a recipient without have to whitelist the address for 24 hours. Also, I like the ability to select the speed of transaction.

Pros

User-friendly interface: Zengo's interface is designed to be easy to use, even for beginners.
Security: Zengo uses a variety of security measures to protect its users' funds, including two-factor authentication and cold storage.
Zengo supports a wide range of cryptocurrencies, including Bitcoin, Ethereum, Litecoin, and XRP.

Cons

Very inconvenient to purchase crypto through the payment platform, many of the gateways are very difficult to get approved with debit cards.

Daia
Overall rating
  • Industry: Business Supplies & Equipment
  • Company size: 11–50 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

Would not recommend

Reviewed on 2024/12/01

Pros

The platform was not very simple or easy to understand

Cons

It was confusing. The description suggested that the platform was simple.

Jacob
Overall rating
  • Industry: Package/Freight Delivery
  • Company size: 10,000+ Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Crypto easy

Reviewed on 2024/11/29

So far it’s been easy to know what’s going on and keeping track

So far it’s been easy to know what’s going on and keeping track

Pros

I like the fact I don’t need to remedy’s secret phase

Cons

I’m still new to the app but so far no cons

Alyx
Overall rating
  • Industry: Market Research
  • Company size: Self Employed
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Zengo is Great!!

Reviewed on 2024/11/29

My overall experience has been great. I havent ever had major issues and the tiny ones were resolved

My overall experience has been great. I havent ever had major issues and the tiny ones were resolved

Pros

Zengo is one of the best platforms I have used. Its always fast, there isnt ever any ttansactional issues, and most of all the customer support has has always been very helpful and nice to me!

Cons

There isnt anything that i dont like honestly.

Ashley
Overall rating
  • Industry: Venture Capital & Private Equity
  • Company size: Self Employed
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

My favorite...

Reviewed on 2024/11/30

I love this wallet! It's my favorite and I would recommend it to anyone.

I love this wallet! It's my favorite and I would recommend it to anyone.

Pros

Zengo is easy to use and secure for buying and managing your crypto.

Cons

There is absolutely nothing that I dislike about Zengo.

Naomi
Overall rating
  • Industry: Consumer Services
  • Company size: Self Employed
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

One of the best crypto wallets available

Reviewed on 2024/11/29

Couldnt ask for a better crypro wallet. Its easy to figure out and the security is top knotch!

Couldnt ask for a better crypro wallet. Its easy to figure out and the security is top knotch!

Pros

The security is super secure. I dont think it could be broke into at all.

Cons

If u loose ur backup codes u loose ur entire wallet

Brandon
Overall rating
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Switch to Zengo!

Reviewed on 2024/11/28

Great experience so far. Keep up the great work!

Great experience so far. Keep up the great work!

Pros

Zengo is easy to setup and easy to use. Very straightforward interface.

Cons

Nothing to list so far. Its one of the best crypto wallets I’ve used so far.

Alternatives Considered

Coinbase

Reasons for Switching to Zengo

I chose Zengo because of the interface and the compatibility.
Damario
Overall rating
  • Industry: Computer Games
  • Company size: Self Employed
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

Zeno is great

Reviewed on 2024/12/04

Absolutely amazing, it’s very easy to use

Absolutely amazing, it’s very easy to use

Pros

Conventional and super easy to use and it’s really simple

Cons

Nothing really I don’t have any complaints about it

Andrew
Overall rating
  • Industry: Banking
  • Company size: Self Employed
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

The wallet always with you but also always secure.

Reviewed on 2024/11/29

Easy to use and always with you. Having it on your mobile makes it very handy to have with you when...

Easy to use and always with you. Having it on your mobile makes it very handy to have with you when there is a need to make a transaction when you are on the go.

Pros

The easy setup and ease of use. It is very user friendly.

Cons

The fact that you still have to save your seed phrase.

Stacey
Overall rating
  • Industry: Apparel & Fashion
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Compelling results with remarkable outcomes

Reviewed on 2024/11/30

I'd have to say My overall experience with this app in particular was that I found myself content...

I'd have to say My overall experience with this app in particular was that I found myself content with the overall outcome yet I was not as impressed within the parameters set forth from the similarities that I found from other apps that I had profitable experience with.

Pros

What I found the most amazing about this app is the convenience and accessibility overall was better than most other apps in this subject matter.

Cons

What I like least about this app would have to be the overall layout and structure of its key features were not aligned to my liking. All in all that's just an opinion so to speak not a fact.But, in this case opinion is what you're asking for so that's my response.

Amy
Overall rating
  • Industry: Arts & Crafts
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Excellent service

Reviewed on 2024/11/29

Very smooth nonhiccups easy peasy nice and easy

Very smooth nonhiccups easy peasy nice and easy

Pros

The user interface is easy to use. And simple for anyone.

Cons

More detail could be used. More language

Matthew
Overall rating
  • Industry: Events Services
  • Company size: Self Employed
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The easiest thing I have found in a while

Reviewed on 2024/12/01

So far so good I have no complaints about them at all

So far so good I have no complaints about them at all

Pros

The simplicity and user friendly interface makes storing and trading crypto that much easier

Cons

The update to the app was a bit confusing at first but I got the hang of it now

Melissa
Overall rating
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Highly Recommend

Reviewed on 2024/11/29

Excellent and very easy and self explanatory

Excellent and very easy and self explanatory

Pros

Zengo is one of the most trusted crypto wallet I would most definitely recommend them

Cons

Theirs absolutely nothing that I disliked about this crypto wallet.

Brittany
Overall rating
  • Industry: Research
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Zengo for the win

Reviewed on 2024/10/28

My overall experience with zengo has always been great. It was my first crypto wallet app that I...

My overall experience with zengo has always been great. It was my first crypto wallet app that I started with and it helped me actually understand crypto.

Pros

I like that it's very simple and easy to understand.

Cons

Nothing that I didn't really have an issue with.

Phyllis
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Would definitely recommend zengo to friends!

Reviewed on 2024/11/29

9.5 out of 10
Would definitely recommend

9.5 out of 10
Would definitely recommend

Pros

Easy to use configuring and customer support is quick and simple.

Cons

I didnt like the funtioning speed meaning like it took a while to load at first

Larry
Overall rating
  • Industry: Consumer Goods
  • Company size: Self Employed
  • Used Weekly for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

It's a good app

Reviewed on 2024/11/28

Overall again they had good tec support I got a subscription however the app wasn't recognizing it...

Overall again they had good tec support I got a subscription however the app wasn't recognizing it ..lastly they did have great responsive customer service however the entire issue with waiting on a refund and not getting the use of the Bitcoin was my issue

Pros

Well the had great customer service and they were very responsive and the process was seemingly easy

Cons

I had a huge issue when making purchase they charged my card 180$ two times and after an hour I till didn't receive my coin as it was cancelled not to mention the time waiting for the refund

Jeffery
Overall rating
  • Industry: Alternative Dispute Resolution
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Feedback store

Reviewed on 2024/11/28

I had a great experience for using zango I recommend it to everybody that's looking for good crypto...

I had a great experience for using zango I recommend it to everybody that's looking for good crypto wallet

Pros

Yep it's very easy to use for new beginner The stuff was really helpful with the decisions that needed to be made to help any situation that I need

Cons

Then it took so long to get a hold of customer service

Chris
Overall rating
  • Industry: Banking
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

A pretty solid review

Reviewed on 2024/11/30

Overall it’s a great experience their customer service is helpful.

Overall it’s a great experience their customer service is helpful.

Pros

Great security and customer service and well laid out.

Cons

Lack of crypto, they are adding various features along the way but they lack some.

Chris
Overall rating
  • Industry: Consumer Services
  • Company size: Self Employed
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

Great Product

Reviewed on 2024/11/29

i love it will definitely recommend to all

i love it will definitely recommend to all

Pros

great application excellent experience and good service

Cons

nothing, its a great product and definitely worth it

Kayla
Overall rating
  • Industry: Accounting
  • Company size: Self Employed
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Zengo is awesome

Reviewed on 2024/11/29

Awesome i had no issues and enjoyed the app

Awesome i had no issues and enjoyed the app

Pros

Three chrome device and quality of the app

Cons

None i enjoyed the app for the most part

David
Overall rating
  • Industry: Banking
  • Company size: Self Employed
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Zengo brings Grandma into the world of cryptocurrency.

Reviewed on 2023/10/19

Really really awesome wallet. Mostly because of their excellent facial recognition unlock system....

Really really awesome wallet. Mostly because of their excellent facial recognition unlock system. There are now no complicated seed phrases needed to recover your wallet when you want to add it to a new device.

Pros

The ability to recover a cryptocurrency wallet and its assets is key to onboarding the next billion users. The Zengo wallet achieves this with surprising simplicity. By being able to use your face's image as a unlock key to your wallet, the days of worrying about the complexity of seed phrases are over! Anybody now, even your grandma, can understand how to access their Zengo wallet.

Cons

The two Fiat currency onramp options are insufficient for most users in the United States. There is no ACH draw option, and one of the two providers is MoonPay. Unfortunately, Moon Pay has a history in the United States of being rejected, almost universally, by all debit and credit card providers.

Yesely
Overall rating
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

I love the app!

Reviewed on 2024/11/30

I had a pretty good experience with zengo. It was the first time i used it and was a little worried...

I had a pretty good experience with zengo. It was the first time i used it and was a little worried it wouldnt be as good of a platform like Coinbase but i think it is just as good and just as secure. I would definitely recommend

Pros

I like that it didn't require a key or pass phrase

Cons

There wasnt much that i didnt like. But if i had to choose something i guess i would have to say that it being so new , it makes it hard to trust.

Overall rating
  • Industry: Information Services
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Justin review

Reviewed on 2024/11/29

Am very happy with it overall great user interface and great community

Am very happy with it overall great user interface and great community

Pros

It's an amazing project the interface is very users friendly

Cons

The membership is the drawback for me, id prefer I totally free version.

Dee
Overall rating
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

Great experience from start to finish.

Reviewed on 2024/11/29

Smooth and sequre, easy to use. I like everything about Zengo!

Smooth and sequre, easy to use. I like everything about Zengo!

Pros

While most exchanges in the US are hard to operate and require so many steps, it was very easy for me to use the Zengo for storage and exchange right after registration.

Cons

Commissions can be high but it depends on the asset.