iotum Reviews
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19 Reviews
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Iotum is the best
Reviewed on 2023/07/12
great
great
Pros
easy to use, no problem finding links and such
Cons
nothing it was great, I liked it a lot,
- Industry: Telecommunications
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Iotum is a great service provider and partner
Reviewed on 2023/07/12
We needed to include video in our platform, instead of building it ourselves, we partnered with...
We needed to include video in our platform, instead of building it ourselves, we partnered with Iotum. The project took under 2 months to launch.
Pros
We love how we can brand our meeting and how easy it is to use. Customers love the user experience.
Cons
I can't find any cons to the Iotum platform. The only issue is it's only as good as the network you ride on. So if your internet is poor, you may have a poor experience. But audio always works if the video does not due to poor bandwidth.
Alternatives Considered
Zoom WorkplaceReasons for Switching to iotum
They were a pleasure to work with. great team.- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Nice product
Reviewed on 2023/07/19
Pros
The software is user-friendly and has a sleek interface.
Cons
It is essential for users to have the capability to stream across multiple platforms simultaneously. It is puzzling why there is hesitation to incorporate the feature of 1080p recording and live broadcasting to various platforms using RTMP.
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Awesome Platform
Reviewed on 2023/09/06
Great!!
Great!!
Pros
The product is very easy to use and the features are very robust.
Cons
Streaming to Fb seems to be a little glitchy, but working with the support team has been a joy. They resolve things quickly. So not a con but it's definitely something to mention of the support.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great to work with.
Reviewed on 2023/07/13
Very responsive and do what they promise.
Very responsive and do what they promise.
Pros
Responsive company with a great product.
Cons
No issues found during our implementation and integration.
Alternatives Considered
Zoom WorkplaceReasons for Choosing iotum
No support, technical team not quick or capable.Switched From
Zoho MeetingReasons for Switching to iotum
Response to our inquiry, suitability, cost, integration ease.- Industry: Telecommunications
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Exceptional product and services
Reviewed on 2023/09/07
The Platform is exactly what we were looking for to service our conferencing needs. Transitioning...
The Platform is exactly what we were looking for to service our conferencing needs. Transitioning our customers to the new platform went nicely and we are overall very satisfied with the team at Iotum. And would recommend them Highly.
Pros
The helpful staff and professional services.
Cons
There were hardly any problems and as they come up we are solving them together.
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Iotum's Review
Reviewed on 2023/07/12
It has been great, perhaps some differences in terminology definitions. i.e. In my opinion, video...
It has been great, perhaps some differences in terminology definitions. i.e. In my opinion, video meetings, content sharing are no "PRODUCTS" but FEATURES.
Pros
Being kind of Open Platform. It allows bringing innovative features, API integration and Custom Branding.
Cons
Some features we wish we could add are; Teleprompter, Close Captions, Digital Signage, VoIP Phone (like Iphone.com). These features are becoming more popular in the video industry.
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy to use
Reviewed on 2023/07/13
Pros
The features are very easy to use. The user does not need to read any manual to use the product.
Cons
The following are unavailable, no RTMP streaming or 1080p recording; these features are standard today on all other platforms. For such a great product, it is a pity the features mentioned earlier are not included.
Switched From
Zoom Workplace- Industry: Telecommunications
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent Video Conferencing Product
Reviewed on 2023/07/17
Pros
It works. It has a very user friendly interface and allows everyone to join and easily share their screen. I like that it has an API too.
Cons
I use it mostly for video conferencing for sales. No downsides so far. I've been very happy with the product.
- Industry: Telecommunications
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
An Easy Make vs Buy Decision
Reviewed on 2022/10/31
We had previously developed our own home-grown solution and needed to decide whether to continue...
We had previously developed our own home-grown solution and needed to decide whether to continue supporting the in-house system or outsource to an organization like Iotum. Their flexibility made this an easy decision and we have had no reason to reconsider during the past few years.
Pros
The features are very good and comparable to similar offerings. These include security and privacy features that are essential for our customers.
Cons
There have been a few quality issues but these are generally addressed quickly or associated with local network connectivity issues.
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Integration of White label video conference and consults
Reviewed on 2023/07/13
Look forward to a long term relationship.
Look forward to a long term relationship.
Pros
The team at Iotum has been a pleasure to work with. Try connecting with someone at Zoom or 8x8, see where you get as an early stage new venture.
Cons
Name recognition is the only down side - but we are white labeling so really an invisible issue.
- Industry: Telecommunications
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Video Call Review
Reviewed on 2023/07/12
Love it !!!
Love it !!!
Pros
We use it all the time for Video Chats. Our LaW fIRM CLIENTS LOVE THE TRANSCRIPTIONS
Cons
Nothing to gripe about yet... doubt if I ever find anything...
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
NIce product
Reviewed on 2023/07/13
Pros
The user interface is impressive, intuitively designed, and incredibly user-friendly.
Cons
No 1080p recording and RTMP live streaming not included.
- Industry: Telecommunications
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Reliable & Robust Video Conference Platform
Reviewed on 2022/11/01
Our end-user experience is a result of iotum’s reliable product offerings backed by its robust...
Our end-user experience is a result of iotum’s reliable product offerings backed by its robust architecture. We were able to integrate it with our solution much faster with iotum’s technical competency. We appreciate their open and clear communication with us and have really benefitted from their quick response and innovative mechanism to derive this solution.
Pros
Reliable, Robust, Scalable, Feature Rich Solution, Whitelable & AutoTranscription to name a few.
Cons
UI of the mobile app needs to be updated.
- Industry: Telecommunications
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy to use and reliable.
Reviewed on 2022/10/31
The iotum solution has been a great choice for bringing video meeting capabilities to our customers....
The iotum solution has been a great choice for bringing video meeting capabilities to our customers. The team has been delightful to work with. The product is reliable, and the iotum team continues to innovate, adding new features regularly.
Pros
The iotum solution is easier to use than many other solutions on the market, which is essential for our customer base. Video meetings do not require any software download, so asking people to join is as easy as simply sending a link. The iotum solution is also HIPAA compliant.
Cons
The virtual backgrounds could use improvement.
- Industry: Telecommunications
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent Company To Integrate With
Reviewed on 2022/11/09
Pros
Iotum's services has the perfect solution we were looking for. Their staff and management team has been hands on and very helpful in going live and integrated into our website.
Cons
So far, all features have been great. I have not found anything that we dislike as a business.
- Industry: Telecommunications
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Solution
Reviewed on 2022/11/11
Pros
Very easy to use, great customer service and they are always improving the product with updates.
Cons
Great product....would highly recommend!
- Industry: Telecommunications
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great overall collaboration solution!
Reviewed on 2022/11/03
Pros
Ease of use, functionality, flexibility of system, and cost effectiveness.
Cons
Overall great solution, looking forward to increased functionality for larger group collaboration.
- Industry: Financial Services
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Iotum is a multipurpose software
Reviewed on 2022/11/04
Very easy to navigate features .
Very easy to navigate features .
Pros
Easy to use Multi Purpose video conferencing /webinar features
Cons
All features seem to be multi purpose and good
