Vista-Suite Reviews
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12 Reviews
- Industry: Airlines/Aviation
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best Solution for organization management
Reviewed on 2023/10/27
Pros
The Team: very dedicated and 24/7 support, well experienced and they help you manage your business.
Cons
Too much details at first especially when you upload your data that it seem overwhelming at the beginning.
I know it's good, but i believe their are a lot of fields are not necessary and should be focused on the main details
Response from Ambry Hill Technologies
We're glad you're enjoying VistaSuite's user-friendly interface for managing a more efficient workflow than your previous system. The best is yet to come as we refine VistaSuite's unmatched combination of excellent user experience and comprehensive functionality.
Thank you for sharing your experience!
- Industry: Airlines/Aviation
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
MDC Aircraft Service
Reviewed on 2024/03/18
Extremely satisfied. Solid product with room for growth
Extremely satisfied. Solid product with room for growth
Pros
Ease of use. Cost. Customer support is fantastic
Cons
Young product that had some holes that we discovered as we started to use
Vista was very good about addressing and correcting anything that came up
Response from Ambry Hill Technologies
Thank you for taking the time to share that you find our software easy to use, cost-effective, and backed by responsive customer support.
It's also great to hear that you are extremely satisfied with VistaSuite and recognize its solidity, despite its status as a relatively young product.
Continuous improvement is at the core of what we do, and we're committed to enhancing our product to better meet the evolving needs of our users.
Thank you for choosing VistaSuite over alternatives like Quantum Control and Pentagon. We understand the importance of cost, ease of navigation, and remote usability, and we're pleased to offer a solution that meets your forward-focused requirements.
- Industry: Airlines/Aviation
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
VistaSuite could have been great if...
Reviewed on 2024/03/13
Lots of energi and frustration during the last year. Very kind and generally helpfull staff, but...
Lots of energi and frustration during the last year. Very kind and generally helpfull staff, but the management has pushed out a product to customer that has not been ready, of course of financial reason. Now we are stucked, as it´s hard to change an ERP, but I would really recommend to consider other alternatives, as I still feel I would like to do.
Pros
Web based, innovative, responsive support.
Cons
Many things has not worked, new errors all the time, product not developed enough for release to customer. I feel we have been guinea pigs for the development of the product. After a year it´s much better but still many things that doesn´t work and we have spent loads of time on correcting and just tying to find out things that´s hasn´t been working or just not properly documented how functions really work and are connected.
Response from Ambry Hill Technologies
Thank you for sharing your feedback with us. We appreciate your insights on both the strengths and areas needing improvement. Rest assured, your comments are invaluable to us as we continuously aim to enhance VistaSuite Enterprise and provide an enjoyable user experience for everyone. Our support team is dedicated to addressing your needs promptly and will reach out to you very soon. Thank you!
- Industry: Airlines/Aviation
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Enhanced Business Operations
Reviewed on 2024/06/11
Very happy, fresh software with far more capabilities than our legacy system.
Very happy, fresh software with far more capabilities than our legacy system.
Pros
Custom forms, Stock Control, Order Management.
Cons
Home £ and Customer Currency $ parameters. Lack of basic forms to manage multiple currencies. Custom forms required for multiple banks.
Alternatives Considered
ERP.aeroReasons for Choosing Vista-Suite
The Remote Desktop setup was out of date, slow and consistently down.Reasons for Switching to Vista-Suite
Initial Cost, not as approachable experience with custom requests.Response from Ambry Hill Technologies
Thank you for reviewing how Vista-Suite's advanced capabilities have enhanced your business operations.
Your feedback on currency parameters and custom forms is also valuable. We're glad you chose Vista-Suite over your previous system because of its cost-effectiveness and reliability. Thanks for being a part of our community!
- Industry: Airlines/Aviation
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Useful in certain circumstances
Reviewed on 2023/11/13
Pros
Vista is great, we have been using it for around 18 months now and have really grown accustomed to how it operates.
The ease of navigation is very useful for us, not having to close or open another window is helpful.
Being able to have as many tabs open is also a plus.
Searching inventory is a huge benefit for us and has helped us find items that otherwise would have been lost.
Cons
The overall rigidness of the system can cause somewhat of a headache for us. For example;
Stocklines lock once they are zeroed, making is impossible for us to edit paperwork if something incorrect is entered into the system.
Also not being able to renumber sales orders makes it a bit of a pain when out customer buys multiple items out of order that we quoted.
Response from Ambry Hill Technologies
We're happy to hear how well the ease of navigation and tab-style functionalities have supported your operations. Your feedback is valuable, and we're actively exploring ways to introduce more flexibility without compromising workflow integrity.
Thank you for reviewing VistaSuite and sharing that you've benefited from streamlined inventory searching and general customization.
- Industry: Airlines/Aviation
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Break out of the old and change to an easier way
Reviewed on 2023/09/12
It has been a night and day transition versus our previous system. We performed demos with AvSight,...
It has been a night and day transition versus our previous system. We performed demos with AvSight, and Pentagon 2000. But we were extremely happy with Vista Suite, it's simplicity, it's functionality. Definitely a breath of fresh air.
Pros
I think it's the culture. It impacts every area of the business, how the senior leaders cascade down their mindset, work ethics, standards, and ways of solving problems. Throughout my implementation the support team was always open to listen to my ideas, and always tried to find alternatives to my questions/comments/issues.
Cons
It's a new application so there's always room for improvement.
Response from Ambry Hill Technologies
Thank you for sharing your positive experience with VistaSuite.
We are glad to know that our company culture and the dedication of our support team have made for a positive implementation experience.
We appreciate your trust in us!
- Industry: Airlines/Aviation
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Hardware Distribution Based User
Reviewed on 2023/09/12
Vista Suite is a very well priced, cloud based ERP system to gives managers and owners the ability...
Vista Suite is a very well priced, cloud based ERP system to gives managers and owners the ability to take an overall view of the company quickly and easily. The deployment and training were excellent, with our company being based in the UK, and a number of the training staff on the West Coast USA, the staff were willing to work outside of their normal hours to ensure our implementation was quick & efficient. The support team for daily problem reporting are responsive and generally get niggles ironed out quickly. Where they cannot be solved, Ambry Hill have a good back office development team to help solve issues.All-in-all the platform gives a good option for an ERP system without the huge overheads of server installations, back up systems etc. SME's in the aviation/aerospace industry would be missing a trick if they did not at least give VS a try-out!!
Pros
Ease of use, functionality, ability to export browse windows to excel.Responsiveness of the support team.
Cons
Some basic reports need to be integrated into VS to enable better management supervision of daily taskings
Response from Ambry Hill Technologies
We're pleased to hear you've found VistaSuite easy to use and appreciate the responsiveness of our support team.
Thank you for choosing VistaSuite, and for taking the time to share your experience.
- Industry: Aviation & Aerospace
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Really great system for the cost.
Reviewed on 2023/10/27
After using the system for over a year, we are happy to be able to operate with the same level of...
After using the system for over a year, we are happy to be able to operate with the same level of comfort of some of the legacy system out there, such as Quantum. We truly believe in Vista Suite, they have the right mind set and if they continue to pay attention to customers feedback, it has the opportunity to become the leading software system.
Pros
Being able to store all scanned copies of certs and trace.
Cons
Resolution of ongoing issues, but their team is hand on and very attentive.
Response from Ambry Hill Technologies
Thank you for describing how the scanned document storage and sharing capabilities benefit your operation.
Customer satisfaction is a top priority for us, and it’s great to hear that you appreciate our attentive support team.
Thank you for sharing your review with us! Your support means a lot!
- Industry: Airlines/Aviation
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Latitude Aero Review of Vista Suite
Reviewed on 2024/03/13
The availability of real time data for executives is amazing, we can access our system from any...
The availability of real time data for executives is amazing, we can access our system from any where in the world and see what technicians are working in real time.
Pros
The system is very user friendly, with the design it feels like you are using an IO system. The younger generation that is entering the work force now and may have never used an ERP system picks it up extremely fast.
Cons
None, The system talks with our accounting software so invoicing is easy. The labor portion of the software is very user friendly and inventory management is great.
Response from Ambry Hill Technologies
We're happy to hear that you find our system user-friendly and that even those new to ERP systems can easily learn it.
Seamless integration with accounting software, intuitive labor and inventory management, and worldwide uptime are definitely key strengths we strive to maintain. Thank you for your feedback!
- Industry: Airlines/Aviation
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best ERP in the market
Reviewed on 2024/03/13
Pros
I like the way is shown on the screen beacuse it is shown as a website.
Cons
I had some problem by the the time to allocate parts in order to do the LOS.
Response from Ambry Hill Technologies
We're glad to hear that you appreciate the presentation of VistaSuite Enterprise, which resembles an intuitive and familiar website.
Your experience matters to us, and we're committed to providing the very best solution in the industry.
Thank you for taking the time to share your feedback with us!
- Industry: Aviation & Aerospace
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great Service
Reviewed on 2023/12/01
Pros
Internet based site is way better than the old system we had.
Cons
Sometime there are glitches. Vista is quick to provide help.
Response from Ambry Hill Technologies
We're glad to hear that the transition to VistaSuite Enterprise as an internet-based system has been a massive improvement for your team and that our support team has been quick to assist! Thank you for sharing your experience!
- Industry: Airlines/Aviation
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Very good overall!
Reviewed on 2023/11/07
I use VistaSuite on a daily basis to create and send quotes, check inventory and manage the...
I use VistaSuite on a daily basis to create and send quotes, check inventory and manage the administrative tasks that support sales including vendor responses and digital copies of paperwork. Overall it is a very good product and well-supported.
Pros
The system and interface are well designed and easy to use.
Cons
It is sometimes slow to respond and there have been glitches but customer support for fixes and improvements has been quick and efficient.
Response from Ambry Hill Technologies
Thank you for letting us know that VistaSuite is the most cost-effective solution with all the features you need.
We pride ourselves in excellent customer service and are delighted that you've found our team quick and efficient.
Thank you!
