Smarty Reviews

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49 Reviews
- Industry: Retail
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
upfront data validation help achieve optimized process
Reviewed on 2024/04/24
Pros
the data quality, autosuggest and deep address validation. Quality data is the key to success and optimize business processes. It saves lot of time and energy of our team and same time better customer experience.
Cons
The API management console on Smarty needs improvement. I feel various features are missing, for example, detail of traffic sources and volume on various apis, api throttling configuration, api tagging to manage various keys inside large organization, user management with various roles, etc.
Alternatives Considered
Google MapsReasons for Switching to Smarty
Smarty selection was no brainer for us due to the accuracy and data quality.Response from Smarty
Thanks for your review!
We've been making lots of changes to the Smarty user dashboard, including adding management for user roles. We're working on creating a better management for API keys and tracking who's using what keys.
Thanks so much!
- Industry: Retail
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 7.0 /10
Easy and effective
Reviewed on 2024/04/26
It was the most cost effective and low impact solution for us to automate and integrate address...
It was the most cost effective and low impact solution for us to automate and integrate address correction.
Pros
From the initial purchase through the final testing the integration of Smarty to our proprietary e-commerce and ERP platform was easy. The API was simple to understand, coded, and has very fast response times. This allowed us to have minimal impact on customer and user facing interactions.
Cons
Testing. It's hard to find the right combinations of addresses scenarios to test validations and corrections. There is also the 1 in 100,000 addresses that while USPS valid, just do not validate well through the API call. However, we have submitted such problems and they do get corrected by Smarty fairly quickly.
Alternatives Considered
Melissa Data Quality SuiteReasons for Switching to Smarty
The performance of Melissa data was outstanding but at a high cost.Response from Smarty
Thanks for your review!
We're glad we were able to make the corrections in a timely manner. We're always looking for ways to improve and value your feedback.
- Industry: Insurance
- Company size: 11–50 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
Satisfied with the product
Reviewed on 2024/08/11
Our experience with this product has been quite good and the support is good.
Our experience with this product has been quite good and the support is good.
Pros
The address lookup works very well for our purposes and we are quite happy with it.
Cons
The price compared to Google is a bit high. That might be because we only use some of the functions of smarty.
Response from Smarty
We're happy you're satisfied!
- Industry: Pharmaceuticals
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easiest and Best address validation tool
Reviewed on 2024/04/24
I'm very happy with the experience and couldn't recommend it more.
I'm very happy with the experience and couldn't recommend it more.
Pros
It's very easy to use and integrate with various custom and enterprise applications.
Their customer service is top notch and get back on priority.
Cons
For south east asian countries and african countries, at times the results can iffy.
Response from Smarty
Thanks for your review!
We do our best to match the data in every country and region in the world. Some countries don't have as high of quality as others.
If you have a specific address that you're having trouble with feel free to message our support team and they can help you.
Have a great day!
- Industry: Wholesale
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Smarty is a smart choice
Reviewed on 2024/04/25
Overall very good through over 5 years of using them.
Overall very good through over 5 years of using them.
Pros
Their uptime and features are robust and reliable.
Cons
Lack of continual development for use with wordpress.
Alternatives Considered
Stamps.comReasons for Switching to Smarty
The smarty API was easy to use compared to others.Response from Smarty
Thanks for your review!
- Industry: Outsourcing/Offshoring
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Smarty: Enhancing Address Validation with Precision and Speed
Reviewed on 2024/04/24
Smarty’s robust features and reliable performance make it an indispensable tool for any business...
Smarty’s robust features and reliable performance make it an indispensable tool for any business requiring precise address validation. Its ability to handle domestic addresses makes it a top choice for enhancing our web platform's capabilities at a great price point.
Pros
In the realm of custom software development, integrating reliable address verification can be pivotal. Smarty emerges as a standout solution, offering both USPS and international address validation. Its service accuracy and speed are unmatched, streamlining the user experience significantly by reducing errors and improving efficiency.
The API integration is seamless, fitting effortlessly into our bespoke platform with minimal configuration. Additionally, Smarty's list-processing tools are versatile, catering to various business needs. Smarty helps our members enter addresses with ease and ensures every address is precise and verified.
Cons
This product has been great for my company and development team. It provides a reliable solution.
Response from Smarty
Thanks for your review!
- Industry: Nonprofit Organization Management
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Market-Leading Address Verification APIs
Reviewed on 2024/04/24
Pros
For roughly five years, our organization has relied on Smarty, and it has consistently delivered outstanding performance. It stands out as the top choice in the market, as confirmed by our regular assessments during annual renewals. One aspect that particularly impresses me is its remarkable reliability and stability. Additionally, its comprehensive and user-friendly API documentation greatly facilitates our developers with integrating address validation into our various use cases. Whenever we've needed assistance from customer support, they've consistently provided prompt and knowledgeable responses, backed by thorough documentation.
Cons
While the cost is reasonable given the quality, offering renewal discounts for long-term customers would be appreciated. Also, Improving connectivity with Account Representatives and streamlining procurement would enhance the experience.
Alternatives Considered
Experian Address VerificationResponse from Smarty
Thanks for your review!
We're actively working on steamlining the procurement process and expanding our account representative team to better meet the needs of our customers.
Have a great day!
- Industry: Electrical/Electronic Manufacturing
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great service, friendly people.
Reviewed on 2024/04/24
Pros
Smarty guys send very informative AND entertaining newsletters. It really is a blast to read. They get the point across with a lot of respectful humor.
Their API is excellent. And support. You talk to an extremely friendly agent every single time!
Cons
I think the bulk data processing in Smarty is not great. I see a lot of potential for companies that need to do a one-time-data-cleansing struggling with the API until incremental batches are possible.
Or maybe this was already fixed, but was my impressions when I started working with Smarty
Response from Smarty
Thanks for your review!
We recently updated our bulk validation tool to process up to 500,000 addresses at once. If you need more addresses than that processed at once we suggest using the CLI.
If you need any help with any of our tools you can always reach out to our support team by visiting smarty.com.
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Great Address Validation tool for US Addresses
Reviewed on 2024/04/24
Pros
The capability to efficiently breaks down complex address strings into individual components such as street name, city, state, and zip code. Even with variations in address formats, abbreviations, or misspellings, the tool constently delivers precise parsing results. The ability to validate US addresses is also great, the tool ensures only accurate and deliverable addresses are accepted.
Cons
While the address validation tool offers impressive parsing and validation capabilities, there are a few considerations to keep in mind. The international address verification is expensive. The account manager was not able to offer a lower tier based on our volume usage. And there's limitation with parsing international addresses, which we are still leveraging multiple third party vendors. The address format vary significantly across countries, so might worth to improve the data quality in response country by country.
Response from Smarty
Thanks for your review!
Not every country has the same standards, so you're right that data quality can vary country by country.
https://www.smarty.com/articles/what-is-international-address-validation
While specific needs of companies using international addresses may differ, we've found that what we offer is still a top-teir solution that our customers love.
We're continually working to make and adjust our plans to better meet the volumes and needs of our customers. Recently, we added several smaller plans for both our US and international plans.
We hope you continue to find value in Smarty's products!
- Industry: Information Services
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Seamless Address Validation with Stellar Support
Reviewed on 2024/04/24
My overall experience with Smarty has been extremely positive. Their service is not just a tool but...
My overall experience with Smarty has been extremely positive. Their service is not just a tool but a vital component of our infrastructure, ensuring data integrity and operational efficiency. The reliability of their address validation coupled with the peace of mind their customer support provides has made Smarty an invaluable partner to our business.
Pros
I am consistently impressed with Smarty's robust address standardization capabilities. Their proficiency in handling both US and international addresses has been instrumental in optimizing our operations. The standout feature for me, however, has to be their exceptional customer service. On an occasion where we encountered a billing issue, their team's swift and effective resolution ensured that our mission-critical app remained uninterrupted. This level of support is truly commendable and instills great confidence in their services.
Cons
To be honest, it's challenging to pinpoint drawbacks in a service that delivers so effectively.
Response from Smarty
Thanks for your review! We're glad our tools are working well for you.
- Industry: Information Technology & Services
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 9.0 /10
Great Address Validation and Geocoding product
Reviewed on 2024/04/28
Smarty is a high-quality address verification and geocoding service, with SDK that supports all...
Smarty is a high-quality address verification and geocoding service, with SDK that supports all major programming languages/environments. It is very competitively priced and provides good great value comparing to other providers in this space.
Pros
Intuitive, well documented API and great and reliable SLAs
Cons
Prior to release of Rooftop Geocoding functionality, the geocoding was not on par with other providers in this space. However, after the release, geocoding quality is very competitive with higher end providers that change a lot more.
Response from Smarty
Thanks for your review! We're happy to hear that you’re getting the quality in geocoding that you hoped for.
- Industry: Religious Institutions
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 9.0 /10
Smarty provides solid address validation for the money
Reviewed on 2024/04/25
Overall, we are pleased with Smarty. It works well for our use and with international address...
Overall, we are pleased with Smarty. It works well for our use and with international address validation it covers all our customers and does it at a significantly lower cost than our previous address verification solution.
Pros
It integrates with our CRM application and provides fast address validation.
Cons
There are occasionally times when it doesn't give the correct address or changes the formatting.
Response from Smarty
Thanks for your review!
In the event that you find incorrect addresses or incorrect formatting feel free to reach out to our support team and we'll be happy to see what we can do to help!
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Flexible and easy to use address validation
Reviewed on 2024/04/24
No complaints. They had the right solutions for us with flexible pricing plans that changed with...
No complaints. They had the right solutions for us with flexible pricing plans that changed with us. Been a satisfied customer for 10+ years.
Pros
Their online tools to manage your account are extensive as is the documentation and examples for integrating new products. Their online chat has always been helpful in working through issues. Address autocomplete works great to help reduce user friction and user input errors.
Cons
Our implementation of the address autocomplete stopped working and it was because they stopped supporting jsonp. Fortunately, the fix was as easy as not passing dataType: "jsonp" in my ajax call, but it would have been nice to have received a notification about this.
Response from Smarty
Thanks for your review!
- Industry: Transportation/Trucking/Railroad
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Normalization Tool
Reviewed on 2024/04/25
Since we have started using Smarty near the beginning of their inception, we have had nothing but...
Since we have started using Smarty near the beginning of their inception, we have had nothing but great experiences using their product. They have consistently been more affordable than any alternatives while providing comparable services. 10/10 would recommend.
Pros
Smart Streets is super reliable and consistent on returning correct address information.
Cons
They have increased the pricing of their unlimited use option for address verification.
Response from Smarty
Thanks for your review!
- Industry: Consumer Electronics
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy API Integration with accurate data!
Reviewed on 2024/04/30
Pros
Easy and quick API Integration. Quick API response without any delay. Stable system performance.
Cons
I didn't encounter any issues with Smarty. The service met all of our needs effectively, and we were pleased with its performance.
Response from Smarty
Thanks for your review!
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great api for custom data sets
Reviewed on 2024/04/25
Excellent product and great support team
Excellent product and great support team
Pros
Address validation and data cleanup are very easy
Cons
Wish they included census data too but that’s just a wish
Response from Smarty
Thanks for your review!
We recently launched our US Property Data product, which includes 350+ property points. You can learn more at https://www.smarty.com/products/us-property-data.
You can contact your Account Executive about adding this to your current subscription.
- Industry: Legal Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Quick, solid, reliable data
Reviewed on 2024/01/30
After years of use, it's been cosnsistant and steady. Has saved us countless man hours
After years of use, it's been cosnsistant and steady. Has saved us countless man hours
Pros
Quick and easy to use with reliable and accurate data returned. Excellent support and account management
Cons
somtimes almost TOO much data to wade through. varying data points returned instead of a consistant/predetermined list
Response from Smarty
Thanks for your review!
Getting inconsistant data is frustrating and not what we'd hope our users are experiencing.
Depending on the information available and the parameters of the query, there is a possibility of getting different data back for your addresses.
We have definitions for all possible output fields available with our US tools: https://www.smarty.com/docs/cloud/us-street-api#http-response-output
Not all data is for everyone but with customers in all sorts of industries and with different use cases we make as much of it available as we can.
Thank you for the feedback!
- Industry: Professional Training & Coaching
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great product!
Reviewed on 2024/04/25
Pros
Saves us hours a day doing manual address lookups. We love the product.
Cons
Just something new to get used to since we were switching over to an entirely new CRM system.
Response from Smarty
Thanks for your review!
- Industry: Financial Services
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Smarty is a solid product
Reviewed on 2024/04/25
Overall Smarty does what they say they are going to do
Overall Smarty does what they say they are going to do
Pros
Smarty's API was easy to use and well documented.
Cons
The initial address autocomplete feature was difficult to use, but they have improved it in subsequent releases
Response from Smarty
Thanks for your review!
- Industry: Nonprofit Organization Management
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 9.0 /10
Cleaner data. Some Maintenance required
Reviewed on 2024/04/29
Pros
Autocomplete and verification has given us much cleaner data!
Cons
Our developers have had some struggles to keep up with updates that affect our implementation.
Response from Smarty
Thanks for your review.
We apologize for any frustration you may have experienced with recent updates. For help with any implementation challenges you may be facing, contact your account executive or our support team.
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Smarty address validation API
Reviewed on 2024/04/24
Pros
Smarty is easy to set up and use. Coverage is comprehensive.
Cons
The response codes are somewhat complicated, but then again, the data analysis being provided is complicated, so I guess this is to be expected
Response from Smarty
Thanks for your review!
Thank you for your feedback on the response codes. We'll look to see if we can find ways that we can simplify that information.
We try to supply ample information for reading those codes on our site: https://www.smarty.com/docs/cloud/us-street-api#http-response-status
But there is always room for improvement.
Thanks again!
- Industry: Education Management
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Midwestern University Address Verification
Reviewed on 2024/04/24
A good, solid, dependable vendor, that we continue to use for now and for the foreseeable future.
A good, solid, dependable vendor, that we continue to use for now and for the foreseeable future.
Pros
the API allows our organization to quickly and accurately verify the addresses of our employees, students, and vendors that we work with. The latitude and longitude data is very handy when we need to use a map.
Cons
Can't think of anything that I dislike about the product
Response from Smarty
Thanks for your review!
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Smarty Auto Complete and Address Validation
Reviewed on 2024/04/24
Pros
Using Smarty Address Autocomplete and Address Validation in our shopping cart makes check out simple and accurate.
Cons
I have no complaints about using the Smarty services.
Response from Smarty
Thanks for your review!
- Industry: Online Media
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Address Correction
Reviewed on 2024/04/25
Beside the RDI situation, being in a higher rate package, I highly recommend the service.
Beside the RDI situation, being in a higher rate package, I highly recommend the service.
Pros
It is fast, straightforward and easy to read.
Cons
The RDI was part of my original service but now taken away unless you're willing to pay a higher rate.
Response from Smarty
Thanks for your review! We're constantly making changes and improvements to our services, and unfortunately, that sometimes means making changes to our cost.
Thanks for recommending us!
- Industry: Government Administration
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Super easy to implement; Your bosses will love the results
Reviewed on 2024/04/24
Pros
The APIs are super easy to use. The documentation and support is top notch. The address validation services are critical for our business and saves staff time from having to manually process address validations/corrections with other software solutions. After starting with Smarty our returned mail has reduced dramatically.
Cons
Was a little TOO easy to implement. Now management expects us to perform more "wizardry" in other areas.
Response from Smarty
Thanks for your review! We're... not sorry for our ease of use and wizardry. Ha ha.