OnShift

4.2 (13)
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Workforce scheduling software purpose-built for senior care.

Overall rating

4.2 /5
(13)
Value for Money
3.7/5
Features
4.1/5
Ease of Use
4.1/5
Customer Support
3.9/5

77%
recommended this app
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13 Reviews

David
David
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Weekly for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

It's A Good Human Resource Management Software

Reviewed on 2021/08/08

Pros

The interface is great, user friendly and easily integrated ted with other resources.

Cons

I don't think there is any cons to the software while we were using it. We enjoyed it and will surely recommend it to clients

Mark
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Premier staff schedule manager

Reviewed on 2023/11/23

great and i am happy we have this as it makes a
Our employee scheduling an easier task.

great and i am happy we have this as it makes a
Our employee scheduling an easier task.

Pros

Onshift is a plus in all categories from storage to scheduling messaging and managing employees attendance. Great report system also

Cons

at time it can be hard to connect when attempting to use remotely

George
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Could be better

Reviewed on 2023/08/07

Overall experience was okay it got the job done, and it had many good features.

Overall experience was okay it got the job done, and it had many good features.

Pros

Easy to add employees on the schedule, and rotations, send messages, post open shifts

Cons

The mobile app was lacking, and not very useful to schedulers.

Jennifer
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Employee software of the future, more than just schedules.

Reviewed on 2021/04/07

We implemented this software slowly and it has become a great tool. I would like to see it...

We implemented this software slowly and it has become a great tool. I would like to see it connected to our time clocks so that we can better track our hours and punches without having to take extra steps. As with anything new, there is a learning curve and a slow integration to make it cohesive.

Pros

There is much more to this software than meets the eye. We use it for shifts, schedules, bonuses, accountability and earned rewards. It is also a great communication tool for staff.

Cons

As with any program, what it lacks or struggles with is do to user error or a missed step of an authorized user. Most issues will be generated by the users themselves and NOT the actual software or program.

Verified Reviewer
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 501–1,000 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great for complicated scheduling issues

Reviewed on 2020/02/06

We have been able to remove overtime from schedules and make it easy to send out notices for open...

We have been able to remove overtime from schedules and make it easy to send out notices for open shifts.

Pros

This is a great product for the complicated shifts that the healthcare industry generally have. Easy for the employees to access their schedule, as well as pickup shifts when they become available. Although there are a few quirks, overall it is a great tool.

Cons

Administrator functions are limited. We cannot add an employee without reaching out to Customer Support, which slows down the process when there is a glitch with the integration to our HRIS system.

Amanda
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 201–500 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 2.0 /10

OnShift Review

Reviewed on 2021/08/27

Pros

The best part of this software is the messaging part. It is easy to mass message and get info out quickly.

Cons

The scheduling part of it, the reason we got it, just didnt work for us. We had a lot of issues and we use real time and the system doesnt work that way and it was just really hard to use and keep up with.

David
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

A great scheduling tool

Reviewed on 2019/03/20

OnShift keeps everyone on the same page and cancels out many excuses that people use when absent or...

OnShift keeps everyone on the same page and cancels out many excuses that people use when absent or tardy. Get this tool so your staff show up on time and ready to work.

Pros

Onshift is a great app to help my staff know when they are scheduled to show up to work. It is most valuable when some staff are full-time and some part-time. I used to just print out the schedule and leave it out side my office. Now, every staff member gets alerts and reminders to come in to work. There are no more I forgot or I thought I was scheduled for tomorrow. All staff know when they are scheduled and expected to come in.

Cons

Some times the messages take some time to get delivered to the recipient.

Deanna
Overall rating
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Our transition to OnShift has been excellent, employees love it!

Reviewed on 2017/05/16

Pros

The implementation team was outstanding. They are knowledgeable, available, take on extra work to ensure a smooth transition. They were great to work with as we first implemented OnShift, then had a payroll vendor change. They went into the new payroll software for us and actually wrote the report we need to transmit data to and from payroll and Onshift vs. just telling us how to write the report and then test it. Going above and beyond like that makes them a valued partner.

Janet
Overall rating
  • Industry: Real Estate
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 2.0 /10

Seemed like a great product

Reviewed on 2022/02/28

Pros

I liked the presentation of when services were first set up. Seemed like a great product

Cons

Wish it would actually do what it's supposed to do.

Daniella
Daniella
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Quick And easy communication with every employee

Reviewed on 2020/07/03

Pros

How at a click of a button I can see my schedule any messages from my company I get rewards for my performance as well as I can request days or time off with a click of a button.

Cons

Wish it would show more details on certain tabs.

Riley
Overall rating
  • Industry: Restaurants
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Easy to Use, Very Convenient!

Reviewed on 2018/10/23

Pros

It's very user-friendly, and simplifies shift scheduling and picking up extra shifts or requesting to have a shift off. As an employee, it's a very convenient application for creating, viewing, and editing my work schedule.

Cons

While it does give you the option to see who you're working with and how many others in general are already scheduled on a particular shift, it does not seem to have this option when viewing potential shifts to pick up. It would be more helpful to know how many people are already scheduled, to see if it's even worth requesting to schedule yourself for.

penelope
Overall rating
  • Industry: Food Production
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

First time user

Reviewed on 2022/08/23

My overall experience has been good. The more i use the system the better it gets.

My overall experience has been good. The more i use the system the better it gets.

Pros

That onshift uses a templet that helps filling out your schedule for you. I cut the time in half.

Cons

There is alot going on and sometimes its not easy to navigate.

Angela
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 1.0 /10

Inexperienced

Reviewed on 2020/01/24

My company bought this for several nursing homes. All administrators are disappointed and...

My company bought this for several nursing homes. All administrators are disappointed and frustrated.

Pros

There is a phone app for the employees to use.

Cons

Very difficult to learn. No face to face training available. Staff lack knowledge of long term care norms which make it difficult to understand the needs of potential customers. "Trainers" are demanding and inconsiderate of the time of their customers, often rude. Initial presentation is off-putting making it difficult to proceed. Not a good company to work with.