FlexScanMD

4.9 (24)
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Cloud-based medical inventory software

Overall rating

4.9 /5
(24)
Value for Money
5/5
Features
4.8/5
Ease of Use
4.9/5
Customer Support
5/5

100%
recommended this app
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24 Reviews

Mary Beth
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Would Recommend for DPC

Reviewed on 2024/04/12

[sensitive content hidden] I've worked with through our whole process of Switching EMR's. He' is a...

[sensitive content hidden] I've worked with through our whole process of Switching EMR's. He' is a great asset to your team. I would recommend FlexScan for him alone.

Pros

Once you learn the system, It is easy to use and is very helpful for our Medicine Inventory

Cons

Nothing really, the only issue I have is more with the Elation side of medicine name matching not with FlexScan

Jessica
Overall rating
  • Industry: Medical Practice
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Comprehensive Inventory System

Reviewed on 2024/04/22

The implementation experience was great because [sensitive content hidden]
was there for us every...

The implementation experience was great because [sensitive content hidden]
was there for us every step of the way. She answered all of our questions and was very kind!

Pros

It has a comprehensive inventory system with many features. The customer service.

Cons

I want to be able to make custom packages that combine different services and products into one set package.

ada
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

DLS Flatiron

Reviewed on 2023/06/08

Overall a fair experience. Where the actual system is inefficient the tech support makes up for it...

Overall a fair experience. Where the actual system is inefficient the tech support makes up for it to a degree. Tech support is knowledgeable and speedy when resolving issues. The system is good for inventory management but falls short and is flawed in the area of making retail charges.

Pros

some of the best customer service and tech support that provides actual accountability when things go wrong. They provide a point person for your account and short wait times when you need help. The reps are knowledgeable and very helpful. When teaching you there's easy access to set up video meetings and screen shares so it's easier to learn and show your issue.

Cons

The system has several glitches when integrating with EMR. Sometimes when these glitches happen the communication is poor. No notifications when there are system changes. Looking up customers is difficult because looking up by name has several glitches. When entering packages there are system constant errors which waste a lot of time and result in missed charges and payments being recorded.

Michelle
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

5-star Rating

Reviewed on 2024/10/28

It has been great. This was our first inventory platform we tried and there are no regrets.

It has been great. This was our first inventory platform we tried and there are no regrets.

Pros

The implementation process was streamlined

Cons

The available options for my inventory products

Sonia
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Program!

Reviewed on 2023/06/24

I had a wonderful experience with it was easy and love how detailed it is a very good program!

I had a wonderful experience with it was easy and love how detailed it is a very good program!

Pros

I like how much you can tailor the program to our specific trait in business

Cons

The only thing I wasnt sure about was where my notes went when I wiould transfer inventoy maybe there could be a specific button to review all the notes? Maybe adding a invoice page where all orders are entered to print out? maybe there was one and I haven't seen it yet.

Nicole
Overall rating
  • Industry: Religious Institutions
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

FlexScan Staff

Reviewed on 2024/08/12

Overall I feel like we are understanding FlexScan well and we are moving forward with the help of...

Overall I feel like we are understanding FlexScan well and we are moving forward with the help of Genesis.

Pros

Genesis Aleman is a wonderful Implementation Specialist. She is helpful and informative. We go to her for questions and she is fast to get us answers and offers extended support. She has walked us through many trainings where she is clear and professional. As we are learning this new system for our team, she has been a gift. Thank you.

Cons

We are still learning the system, so it is just taking a little while.

Ashley
Overall rating
  • Industry: Medical Devices
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy to use

Reviewed on 2024/07/25

Genesis has been an outstanding implementation specialist. Even though we are still working on...

Genesis has been an outstanding implementation specialist. Even though we are still working on getting the system fully implemented, she still checks in and helps answer any questions. The system works with our current EHR system which is a huge plus. Straightforward and simple.

Pros

FlexScanMD is easy to use and set up. We’ve had help to get started every step of the way.

Cons

We haven’t found anything we don’t like yet.

Barbara
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Experience with inventory management

Reviewed on 2023/08/08

It is a work in progress. I think it will be a good system once I get adjusted to the change from...

It is a work in progress. I think it will be a good system once I get adjusted to the change from our old system.

Pros

[sensitive content hidden] has been the one to help me keep my sanity. I was completely lost in original training for inventory, but [sensitive content hidden]
has take the time to teach and help me know how to problem solve before calling for support. Even when I make silly mistakes, she just explains how to fix it without any judgement of my error.I like that it gives us barcodes to make sure we are charting correctly.

Cons

Original training to onboard was done with just steps and no details about the whys and hows. It was not done by our inventory tech, but a general staff person who could not explain or answer questions. I actually put in all my inventory the hard way initially until I figured out I could talk to [sensitive content hidden]
and she was able to explain the best options. Some peoples brains work better when they can see the process and do it as they go, instead of just seeing it being pretend to be used. A training that we can walk through with you would have benefited us all because our learning style. I also hate that only one person can have access to inventory without spending more money. That makes it hard when orders come in on the off days.

Maria
Overall rating
  • Industry: Alternative Medicine
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Making our Lives easier

Reviewed on 2024/06/25

Excellent experience! I had the best tutor who had a lot of patience with me.

Excellent experience! I had the best tutor who had a lot of patience with me.

Pros

It adapts to your company's needs as much as possible

Cons

That I didn't start using it before, that's my only concern for now.

Courtney
Overall rating
  • Industry: Medical Practice
  • Company size: 11–50 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

[sensitive content hidden] is awesome!

Reviewed on 2024/08/20

Overall, the experience has been great! We have been going through multiple integrations with...

Overall, the experience has been great! We have been going through multiple integrations with different systems and this process has been the most pleasant by far!

Pros

Easy process to track our inventory and loved the experience with [sensitive content hidden] for integration!

Cons

Integration with Henry schein was not as smooth for our office.

Andrea
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great functionality!

Reviewed on 2023/06/29

FlexScan has been so easy to use and has made my job so much easier, the customer service has been...

FlexScan has been so easy to use and has made my job so much easier, the customer service has been great, everyone responds so quickly to your needs .

Pros

FlexScan is very easy to use and track where things are.

Cons

I am sure the program can do more than I am aware of as there are some tabs I don't use, not really a dislike.

Teighlor
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

We love FlexScan MD!

Reviewed on 2023/08/15

Pros

The things that I love the most about FlexScanMD is the willingness to help and work with our company to make sure the system is meeting our needs.

Cons

There are some avenues that need to be explored but luckily, they are willing to implement new things for new goals/growth of the company. We are constantly growing as a company and its nice to have someone who will grow with us.

Cindy
Overall rating
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

FleXscan-UT Health Student Health

Reviewed on 2023/06/20

I've had a very positive experience since the beginning. And Myles has been very helpful in...

I've had a very positive experience since the beginning. And Myles has been very helpful in assisting me in every way possible (called him like 10 times a day and he always answered) training me and some staff to understand the software until we were comfortable using it. He's been there since day 1 and we are very grateful and appreciate him as our representative.

Pros

It's very accurate and it makes it easier to manage the pharmacy inventory.

Cons

I am very satisfied with Flexscan, there is no cons.

john
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Tracking meds from Buy to Bill

Reviewed on 2023/06/30

Pros

The interface with Athena is Key. The ability to work with the vendor and provide feed back for enhancements. Like the ability to create specific locations (shelf) for individual items is going to be tremendous. And the Flexscan extension that allows a single scan of Medications into Athena closes the loop since Athena allows single scan for Vaccines.

Cons

well it is schedule to be changed but currently the ability to only have one RX Norm

Celeste
Overall rating
  • Industry: Medical Practice
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

St. Mary's Legacy Clinic

Reviewed on 2024/01/12

Pros

The costumer service is the best quality of FlexScanMD. [sensitive content hidden] are very prompt in response and always helpful.

Cons

details regarding medication dosages can be difficult to specify

Colleen
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great customer service!

Reviewed on 2023/07/11

Pros

Flexscan is easy to use and their team is really helpful when issues arise. The program didn't have a feature that we wanted so they built it for us! We love it!

Cons

Sometime the integration with other programs can be sluggish, but these problems are usually due to the other programs having problems or internet issues. Usually all works really well.

Amaro
Overall rating
  • Industry: Higher Education
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

FlexScan MD

Reviewed on 2023/06/20

FlexScanMD implementation representative supported us every step of the way and continues to...

FlexScanMD implementation representative supported us every step of the way and continues to provide excellent service.

Pros

FlexScanMD allowed us to go from a manual process to a digital one which allows us to better track our inventory.

Cons

Do not have enough experience with FlexScanMD to provide cons about the sytem.

Susan
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Satisfied with FlexScanMD

Reviewed on 2023/05/31

FlexScanMD and [sensitive content hidden]
have been wonderful for our practice. She has been very...

FlexScanMD and [sensitive content hidden]
have been wonderful for our practice. She has been very responsive to anything we need. FlexScanMD has saved us a lot of time with the automation with Athena.

Pros

FlexScanMD is easy to use and was integrated with our electronic medical record. It was adaptable for our organization since we are a non-profit.

Cons

When ordering a medication in our electronic medical record system, there are a few too many steps before the label prints for the medication.

Eric
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Flexscan Is a great tool

Reviewed on 2023/09/14

Overall great experience

Overall great experience

Pros

The best thing going for flexscan is their Support team, Always readily available to help resolve any issue

Cons

Any new software has a learning curve involved so really do not consider it a con

Jodee
Overall rating
  • Industry: Medical Devices
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Flexscan has been a time saver!

Reviewed on 2023/05/11

[sensitive content hidden] has been amazing to work with getting us off the ground. She is patient...

[sensitive content hidden] has been amazing to work with getting us off the ground. She is patient and willing to educate us on what we need to know about the system. She has answered ALL of my questions throughout this process and I appreciate her so much! I know I can rely on her for any issue or concern we may have to get it solved or at least get us an answer even if it is sometimes a no. She doesn't tiptoe around and waste our time.

Pros

the fact that it has cut our time in half or more to create invoices and get more orders completed which in turn helps generate more income for the company and saves our employees time to take care of other tasks.

Cons

The inability for it to easily create bundles with our inventory which can be tricky anyway.

Daniel
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Incredible software and customer service

Reviewed on 2023/05/16

10/10 - We have had a great experience

10/10 - We have had a great experience

Pros

Flexscan is incredibly easy to use and the pricing is very reasonable. The customer service is fantastic and we always get our questions answered in a timely manner.

Cons

There really isn't any feature with flexscan that we dislike

Eyry
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 501–1,000 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

FSMD Review

Reviewed on 2023/06/15

Pros

Development and Support Teams go above & beyond

Cons

A full P to P with 3-way match between PO, Receiving & Invoicing would make the product even better.

Hillary
Overall rating
  • Industry: Medical Practice
  • Company size: 201–500 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Review

Reviewed on 2023/05/30

Pros

Dispensing workflow and invoice creation is very easy to use

Cons

Not user intuitive in being able to track current inventory counts

Carrie
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

User Friendly

Reviewed on 2023/05/18

Easy system to follow and use with the BEST support, Genesis is always available to answer my...

Easy system to follow and use with the BEST support, Genesis is always available to answer my questions promptly and effectively.

Pros

User friendly system to input and track vaccine inventory

Cons

Nothing that I can think of at this point.