HybridHero

4.5 (8)
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Overall rating

4.5 /5
(8)
Value for Money
4.7/5
Features
4.6/5
Ease of Use
4.4/5
Customer Support
5/5

88%
recommended this app
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8 Reviews

Alexandra
Overall rating
  • Industry: Accounting
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Really good system for small-medium sized business

Reviewed on 2024/02/09

Product is really good and cheap relative to the other products we assessed. Having a person to...

Product is really good and cheap relative to the other products we assessed. Having a person to speak regardless of time of day was a big plus when we had questions.

Pros

The list of features and price point. The fact that there were no integrations (except for outlook and teams) and everything else for us is in one place.

Cons

It has a lot of features and organising the configuration did take some learning but the support was very good to assist us

Alternatives Considered

Bob, Personio and BambooHR

Reasons for Choosing HybridHero

We switched for features and value for money to support our growth
Aadhavun
Overall rating
  • Industry: Outsourcing/Offshoring
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

System is good for HR and offices

Reviewed on 2024/04/04

Pros

It is very easy to use and the reporting is great. it has lots of features

Cons

set up not simple but support was great.

Melissa
Overall rating
  • Industry: International Trade & Development
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Good ideas, could operate more smoothly

Reviewed on 2024/09/20

It often takes me two or three times to click through to the option I want to find, so I would say...

It often takes me two or three times to click through to the option I want to find, so I would say the ideas underpinning it are good but how it operates could be smoother.

Pros

The floorplan map which makes it easy for everyone to visualise exactly which seat they've booked themselves into.

Cons

Sometimes you have to click on buttons two or three times to select the option you want, and cancelling a booking isn't a very intuitive process as the delete button is at the top, rather than customary UX location of bottom, of the screen.

Abigail
Overall rating
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Brilliant System

Reviewed on 2024/05/21

Fantastic support team and the system is extremely easy to navigate.

Fantastic support team and the system is extremely easy to navigate.

Pros

Extremely user friendly and the support team are always on hand for any queries you may have.

Cons

None, seems to be working great and no issues

Darren
Overall rating
  • Industry: Financial Services
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Hybrid Hero - desk booking review

Reviewed on 2024/08/16

Overall, a positive experience with a team who are keen to continue developing HH

Overall, a positive experience with a team who are keen to continue developing HH

Pros

We're a small business and needed something that was realtively simple and quick to use for hot desking and the carparl, which HH does the trick. The support has always been prompt, and where something isn't possible, there's an honest answer and we feel heard.

Cons

The layout for of the screens could be better as some parts - the previous version of HH was aesthetically better and easier to navigate.

Response from HybridHero

Thank you for your feedback! We're glad to hear that HybridHero meets your needs for hot desking and parking management. It’s wonderful to know our support team has been responsive and that you feel heard. We appreciate your constructive comments regarding the layout, and we're continuously working to improve the user experience. Your input is invaluable as we develop HybridHero further. Thanks again for being a valued customer!

Grace
Overall rating
  • Industry: Education Management
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Simple desk booking and HR

Reviewed on 2024/05/21

Great system and amazing customer support, they’re very responsive and always willing to help

Great system and amazing customer support, they’re very responsive and always willing to help

Pros

We started using the desk booking system years ago and recently srarted using the HR module. Both are great and easy to use

Cons

It would be great if they had timesheets, we use a separate system for that but having it all in one place would be better

Andrew
Overall rating
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Must have product

Reviewed on 2024/05/21

Overall our experience with HybridHero has been great and we look forward to working with them for...

Overall our experience with HybridHero has been great and we look forward to working with them for many years to come.

Pros

The professionalism in the way that the product has been constructed and great assistance from the support team.

Cons

Being a new product for our business it took us a little bit of time to fully understand how it all worked but the support team were great.

Christian
Overall rating
  • Industry: Investment Management
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

HR software

Reviewed on 2024/05/17

Pros

we use it for booking leave and for HR functions

Cons

not really anything. its pretty simple to use