FastPass IVM Reviews

The greatest feature of FastPass IVM is its efficiency which makes identity verification process fast and easy, saving both time and resources. It gives the flexibility to adapt workflows, its use in multiple fields.

Complex functionalities, which can take time for new users to learn and use. New users need to learn functions, before they can use all the functions properly.

FastPass IVM provides a "polite" way of introducing identity verification as part of an helpdesk interaction. This builds trust between both parties that services can be effectively rendered. It is as simple as possible since in most cases this can be seamlessly (as much as is allowed) integrated into the ITSM tool of choice.

The initial learning curve on process configuration can be intimidating. Luckily there are sample setups that can be cloned or used, and verification processes can be designed to be simple at first and then be expanded as the company matures.

What I really like the most about this software is to easy to navigate just a couple clicks away you can get the result as easy as you can. Storing of personal information is really secured and getting verified who's the person pass the verification process is way to accurate. I can run my task with easy and no worries since it has 100% accurate database.

I'cant fine any dislike about this software. The person develop this software made his job perfectly.

It is now integrated with ServiceNow, having received certification which ensures robust protection against identity theft for me and my employees.

I like that is it an essential tool for IT security that now enhances help desk security through advanced user identity.

IVM is a versatile product that was able to embrace all of our 3000 users. Making sure to have a solid solution for normal situations that also covers users who forget their password and loose their phones. Integrated IVM to ServiceNow which works well

For cases where escalation is necessary IVM automatically places tickets on another call group that then takes care of typically contacting the end-users manager to complete verufucation and also instructs the manager to let the user enroll

I Like FastPass IVM because provides Robust Identify Verification method that can increase security and ensure only authorized visitors enter the premises.

We may be resistant to changing from manual to automated systems and also require training for staff to use system effectively.

This is the best solution there is to the problem of identifying employees when they talk to the Service Desk. The decision not to integrate to our ITSM proves it the tool was rigid and stable enough. This software is absolutely helpful.

I have nothing to dislike about FastPass IVM so far.