Our School Hangout Reviews

Our School Hangout
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34 Reviews

- Industry: Nonprofit Organization Management
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great solution
Reviewed on 2024/01/29
Pros
The product works exceptionally well and provides solutions for so many challenges that go along with administrating a school, such as registration, billing, and scheduling. [sensitive content hidden] and her team also have amazing and responsive customer service and are always willing to help or even develop solutions to problems you may have.
Cons
Sometimes, the system could be clunky when I tried to use it as a solution for things outside of the recommended use case. That being said, OSH was always helpful in trying to come up with solutions and workarounds.
Response from Our School Hangout
Steve, thank you for sharing your experience with Our School Hangout! It's wonderful to hear that our platform has provided exceptional solutions for your school's administrative challenges, including registration, billing, and scheduling. We're also delighted to hear your positive feedback about our responsive customer service team.
We appreciate your feedback regarding the system occasionally feeling clunky when used outside of the recommended use case. Rest assured, we're continuously working to improve the platform and address any usability issues. Your input is invaluable as we strive to provide the best possible experience for our users.
Thank you for choosing Our School Hangout, and please don't hesitate to reach out if you need any further assistance or have additional feedback.
- Industry: Primary/Secondary Education
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Do you look any further - Our School Hangout is the BEST!
Reviewed on 2024/09/02
An amazing experience overall. The implementation was seamless, and the 1:1 training was perfectly...
An amazing experience overall. The implementation was seamless, and the 1:1 training was perfectly tailored to our needs.
Pros
Implementing Our School Hangout (OSH) allowed us to consolidate three different programs into one, significantly streamlining our processes. This has minimized the time required for administrative tasks, enabling us to dedicate more focus to our students.
Cons
There were some limitations in terms of communicating with parents, particularly with conference sign-ups and classroom party sign-ups. However, I understand that these features are on the agenda for future implementation.
Reasons for Choosing Our School Hangout
We decided to make the switch when the cost of our current programs increased.Reasons for Switching to Our School Hangout
I chose this product for its exceptional functionality and competitive pricing.Response from Our School Hangout
Erica - thank you so much for your amazing review! We're thrilled that Our School Hangout has helped streamline your processes and save valuable time so you can focus more on your students.
We appreciate your feedback on parent communication, especially with conference and party sign-ups. You're absolutely right; these features are on our roadmap, and we can’t wait to roll them out to make communication even easier for you.
We apprecaite hearing the 1:1 training was perfectly tailored to your needs, and we’re happy that you found the implementation seamless. We're honored you chose Our School Hangout for its functionality and pricing, and we're excited to continue supporting your preschool’s success.
Thank you again for being part of the OSH family!
- Industry: 2128
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A Game-Changer
Reviewed on 2025/01/26
This is the first online program our school has implemented. The training was tailored to our needs...
This is the first online program our school has implemented. The training was tailored to our needs and made the process a positive experience. The creator was and is quick to respond, and goes above and beyond to answer any question in detail. This software has provided a safe platform to support and manage our school. It allows the office staff, parents, and teachers easy access to connect, provide resources, and access online payments/documents. It eliminates the concern of securing a safe space to communicate with our families.
Pros
Everything is linked to "ONE SAFE PORTAL." The software is easy to use and the technical support is amazing.
Cons
The initial setup was challenging due to our unique option to select attendance days. The OSH team created a resolution and quickly applied it to the software.
Response from Our School Hangout
Nicole - Thank you so much for your review! We're thrilled that Our School Hangout has positively impacted your school and that our team was able to swiftly address your initial setup challenges. Your feedback is invaluable, and we remain committed to enhancing your experience. Thank you for trusting us with your preschool's management needs!
- Industry: Education Management
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Responsive and always ready to be their best!
Reviewed on 2023/08/12
It’s been great.
It’s been great.
Pros
We have shopped around for many different programs and none could deliver on the flexibility, versatility and responsiveness of OSH.
Cons
I want more powerful reporting at my fingertips. They’re always ready to pull any report I need, but more extensive reporting options are (hopefully) coming.
Response from Our School Hangout
Shana, thank you for taking the time to share your positive experience with Our School Hangout (OSH). We're delighted to hear that you've found OSH to be flexible, versatile, and responsive, making it stand out among other programs you've explored! Your feedback about reporting options is invaluable to us. We understand that your school's reporting needs may differ from our other customers, and we appreciate your patience as we work to accommodate those unique requirements. Please know that we are committed to continually improving our reporting capabilities to better serve you. More extensive reporting options are indeed on our radar, and we're actively working on enhancing this aspect of OSH to provide you with the comprehensive data and reports you require. Thank you for choosing OSH, and we look forward to continuing to meet your unique needs!
- Industry: 2128
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Our School Hangout is the Best Program for Preschools!
Reviewed on 2025/01/14
Overall our experience has been great. Sarai is quick to respond & help with any questions or...
Overall our experience has been great. Sarai is quick to respond & help with any questions or issues that come up. She is open to suggestions and is always looking to improve her program.
Pros
It is an all encompassing tool for preschools. It has family profiles, billing, communication, classroom & schoolwide pages and school calendars.
Cons
The only concern I've had is the ability to create group messages. If a parent wants to let the teachers know something, they can only message one teacher instead of being able to message both at the same time.
Alternatives Considered
brightwheelReasons for Choosing Our School Hangout
The cost was increasing drastically and the preschool staff had complaints about it.Reasons for Switching to Our School Hangout
Cost and was already familiar with Our School Hangout.Response from Our School Hangout
Julie - We truly appreciate you sharing your positive experience with Our School Hangout! We're glad to hear that our platform serves your preschool well. Regarding the group messaging feature, we appreciate your feedback and are actively working to enhance this functionality. We are planning to release the enhancements to app messaging by this summer (2025) to improve communication between parents and teachers. Your input is invaluable as we strive to continuously improve our product. Thank you for choosing Our School Hangout and for your ongoing support!
- Industry: 2128
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
LOVE Our School Hangout
Reviewed on 2025/01/08
Our experience has been great. We have gone from a 100% paper-based preschool to almost using no...
Our experience has been great. We have gone from a 100% paper-based preschool to almost using no paper at all. Having a way to communicate with our parents on the app is amazing. I love that they can pay online as well.
Pros
Ease of use, personal service, cost efficient
Cons
I don't have any complaints. Any issues that arise, Sarai is right there to help us through them.
Alternatives Considered
brightwheelReasons for Switching to Our School Hangout
pricing, personal service, ease of use, spoke with 5 other preschools in the area and all of them recommended OSHResponse from Our School Hangout
Hi Kimberly, thank you so much for your glowing review! We're thrilled to hear about your transition from paper-based processes to a nearly paperless environment with Our School Hangout. It’s great to know that our platform is making communication and payments easier for you and your parents. We appreciate your trust in us and look forward to continuing to support your preschool's needs. If you ever need anything please feel free to reach out!
- Industry: Religious Institutions
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent Preschool Management Software
Reviewed on 2024/01/30
First, I will say that customer service is top-notch and by the far the best I have encountered. ...
First, I will say that customer service is top-notch and by the far the best I have encountered. Whether it's user error on our part or a process in the software, [sensitive content hidden] and her team are very quick to respond and to resolve the issue. Implementation was easy. [sensitive content hidden] met with us to understand our needs, helped us set up the program, and trained our staff in the way we could use the software program. Things flowed seamlessly once we implemented the software on the back end. Parents are happy to have an app to get updates about class happenings and to pay electronically.
We highly recommend this software!
Pros
We implemented Our School Hangout at the start of this school year, and it has been a game-changer! Parents are able to easily access the site to see class updates and pay fees online.
Cons
There were a few glitches as we rolled out the product, but [sensitive content hidden] and her team were quick to fully resolve the issues. So, we have no complaints!
Alternatives Considered
Procare SolutionsReasons for Choosing Our School Hangout
We needed a more comprehensive program that met all the needs of our preschool.Reasons for Switching to Our School Hangout
We chose OSH because of its ease of use and incredible prompt response to our needs. The ability to talk to a person quickly about any issue made this software our top choice!Response from Our School Hangout
HI Michelle, Thank you so much for taking the time to leave this glowing review! We're thrilled to hear that you've had such a positive experience with our customer service team and that our implementation process met your needs. It's great to know that Our School Hangout has been effective for your team and is appreciated by parents for its convenience and functionality. Your recommendation means the world to us, and we're here to continue supporting you in any way we can. Thank you for choosing our product, and please don't hesitate to reach out if you need further assistance or have more feedback to share.
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Our School Hangout
Reviewed on 2024/01/26
I highly recommend Our School Hangout. It has made my life as an administrator so much easier. Our...
I highly recommend Our School Hangout. It has made my life as an administrator so much easier. Our team has embraced the use of the app 100% - even my senior teachers use it and love it. The parents like it.
Pros
[sensitive content hidden] provides the best customer service I have ever experienced. She is always available and open to suggestions. She assisted me through the entire transition to this platform and was so patient and listened without interruptions. This was been the best experience. I love that I can message or call parents from the app. We had a tornado and had to go to our shelter. I was able to call the parent so she knew we were safe and for her to get to a safe place. That ability to communicate with parents is a fabulous feature for me.
Cons
I really cannot think of anything negative to say about Our School Hangout. It is a different mind set than our previous program. Once I let that go, it has been wonderful. This program works very well with Apple products, there have been a few challenges with Android products. Once this was brought up however, it was addressed immediately and fixes were made.
Response from Our School Hangout
Dear Laurie, thank you for your heartfelt review of Our School Hangout! We're delighted to hear that you've had such a positive experience with our platform and our customer service, particularly with the assistance provided during your transition. It's wonderful to know that our team's dedication to being available, open to suggestions, and patient has made such a difference for you.
We're truly humbled by your appreciation for the communication features of our app, especially during emergency situations like the tornado incident you mentioned. Ensuring the safety and peace of mind of both educators and parents is one of our top priorities, and we're glad to hear that our platform could support you during such a critical time.
Your feedback regarding compatibility with Android products is invaluable, and we're glad to hear that our team addressed this promptly to provide a smoother experience for all users. If you ever need any further assistance please let us know!
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent Option for Preschools
Reviewed on 2023/08/23
I have been very happy with Our School Hangout. It has saved me so much time because everything is...
I have been very happy with Our School Hangout. It has saved me so much time because everything is automated. It has everything the parents need in one place, and it is easy to use. I would recommend Our School Hangout to any church preschool, small school, or daycare!
Pros
The software is easy to use and has everything I was looking for. Parents can pay their tuition, view preschool updates and resources. There is a directory so the parents can look up other families at the preschool and connect. Recently, we started using the teacher check in/out system and works great!
Cons
I always let the developer know if there are improvements they can make, and she tries her best to make those improvements.
Reasons for Choosing Our School Hangout
Headmaster was very out of date and hard to use. Our School Hangout had a lot more features for me and the parents.Reasons for Switching to Our School Hangout
More to offer and a better price. Also, the developer was very easy to work with and lived close by. I felt she was truly invested in the development of the software and wanted to make the users happy.Response from Our School Hangout
Ansley, thank you for your positive review and for choosing Our School Hangout! We're delighted to hear that the software fulfills your preschool's needs with its user-friendly design and comprehensive features like tuition payment and the teacher check-in/out system.
Your feedback and suggestions are incredibly valuable to us as we strive to improve. It's rewarding to know that Our School Hangout has streamlined your operations and enhanced communication between staff and parents.
We appreciate your recommendation and are committed to offering a top-notch solution at an excellent value. Your support motivates us to keep enhancing Our School Hangout for communities like yours. Thank you for being a part of our journey!
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Our School Hangout for the win!
Reviewed on 2025/01/25
Overall, we have been extremely pleased with the OSH program at our school.
Overall, we have been extremely pleased with the OSH program at our school.
Pros
All of our school’s data from student rosters, to daily finances, is available in one convenient location.
Cons
Because the program backlogs a ton of information, it can be a bit slow sometimes. The team is constantly making improvements though, so I anticipate updates regarding this in the near future.
Response from Our School Hangout
Sara Frances, thank you for taking the time to review Our School Hangout! We're delighted to hear that our platform effectively consolidates your school's data and supports your daily operations. We appreciate your understanding as we continuously work to improve the system's performance. Please let us know how we can further improve our platform's ease of use and features by sending your enhancement requests to [email protected]. Your feedback is invaluable to us. Thank you for choosing Our School Hangout, and we look forward to continuing to support your preschool needs!
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Director of Administration
Reviewed on 2024/09/06
AMAZING! So easy to set up. Amazing support and customer service. Great asset for our school....
AMAZING! So easy to set up. Amazing support and customer service. Great asset for our school. Parents love the access to class and school info. Easy to sign student up for actives and pay through the app. One stop shop!
Pros
Ease of use. Very simple and straightforward.
Cons
Need to be able to have multiple households for one child without having the child in the system twice. (Example: divorced parents sharing custody). This isn't that much of a con because we are making it work, but this is the only thing I could think of.
Response from Our School Hangout
Hi Margaret, thank you so much for your fantastic review! We're thrilled to hear that you find Our School Hangout easy to use and that it’s been a great asset for your school. Your feedback about handling multiple households for one child is incredibly valuable, and we’re excited to share that we have plans to implement a shared payments feature for the situation you described. We truly appreciate your patience as we work on this enhancement. Thanks again for your kind words about our support and customer service—we’re always here whenever you need us!
- Industry: Education Management
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
We LOVE Our School Hangout for our Preschool class!
Reviewed on 2023/09/12
Our overall experience with Our School Hangout has been wonderful!
Our overall experience with Our School Hangout has been wonderful!
Pros
We appreciate the ease of use and the number of helpful options included in the app. Class lists, Lesson plans, Photos, Important reminders, Private messages, Signs ups, Calendars, etc. There are so many different options and they are all easily accessible and easy to operate. It has made our classroom management so much easier.
Cons
I haven’t found any cons yet. I had a few issues upon setting up the app, but that turned out to be user error. I sent a message for help one evening and was surprised to have the solution emailed back to me literally within minutes. Absolutely zero concerns or complaints!
Response from Our School Hangout
Hi Caroline, thank you so much for the wonderful 5-star review! We're really pleased to hear that Our School Hangout is making a positive impact in your preschool class and that you're finding all the features helpful and easy to use. It's great to know that the initial setup issues were quickly resolved by our support team. We sincerely appreciate your support and are always here to help whenever you need us. Thanks again for taking the time to share your experience!
- Industry: Education Management
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
User Review
Reviewed on 2024/01/25
Pros
They are extremely responsive and quick to help out. The system allows us to incorporate many important areas of school operations into one program including parent/ teacher communication.
Cons
I have not experience a negative experiences yet.
Response from Our School Hangout
Dear Nathalie,
Thank you for taking the time to write this positive review of Our School Hangout! We're glad to hear that our platform has been responsive and helpful for you. It's great that you find our system effective for streamlining school operations and facilitating communication between parents and teachers. We appreciate your feedback and are here to assist you whenever needed.

- Industry: Education Management
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Our School Hangout
Reviewed on 2024/03/14
Excellent and friendly system for everyone!
Excellent and friendly system for everyone!
Pros
Easy to use even for beginners!
Contains all necessary information
No training needed
Cons
Everything looks perfect for me! No cons!
Response from Our School Hangout
Thank you Olga for your wonderful review and kind words! We're thrilled to hear that Our School Hangout has been easy to use and meets all your needs without requiring any training. It’s especially rewarding to know that our system supports you, given the invaluable role teachers play in shaping our children's lives. We truly appreciate all that you do!
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Our School Hangout Preschool Management
Reviewed on 2024/01/29
My experience with Our School Hangout has been amazing. I could not ask for a better program or...
My experience with Our School Hangout has been amazing. I could not ask for a better program or management to work with us during this transition.
Pros
I loved the support of the wonderful lady behind this program, [sensitive content hidden]. She helped support me in changing from hard copy of everything and turning it into digital. She has been very responsive to my continuous questions and concerns. I sat through numerous demos, and some who would not even talk with me until I sat through a demo. Our School Hangout tailor-made for preschools like ours.
Cons
I can not say anything negative about Our School Hangout!
Response from Our School Hangout
Elizabeth, thank you for taking the time to write this glowing review of Our School Hangout! We're thrilled to hear about your positive experience transitioning from hard copies to digital. Your feedback means the world to us, and we're honored to be a part of your preschool's journey. Please don't hesitate to reach out if you need any further assistance!
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
One stop shoo
Reviewed on 2023/09/13
Pros
I love that we have everything in one place now…attendance, info, communication and registration info. It’s a great way to share what’s going on in our classroom with our families including photos and videos. It’s wonderful to have everything in one place. I also love how responsive the company has been to new ideas and suggestions for making the product even better.
Cons
I wish there was a section to be able to create signups for things like parties or mystery reader.
Response from Our School Hangout
Kathy, your feedback on Our School Hangout is greatly appreciated! We're thrilled to know you find our platform comprehensive, covering attendance management, information sharing, communication, and registration effortlessly. We understand the importance of sharing classroom activities through photos and videos for parent engagement. Your suggestion for event signups like parties or mystery readers is on our enhancement list, and we'll keep you updated via email. Should you have more ideas or feedback in the future, please don't hesitate to reach out. We're dedicated to working closely with users like you to ensure Our School Hangout remains a top-notch platform. Thank you again for taking the time to write this review!
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
APC Dayschool OSH Review
Reviewed on 2023/08/17
Pros
[sensitive content hidden] and the customer service is excellent. She is always welcoming feedback and willing to fix or upgrade any issues or try her best to create whatever it is that we need.
Cons
It's still in the younger stage as a program, so there can be bugs or things to be added/edited/adjusted, etc. but [sensitive content hidden] is always making changes and keeping us in the loop to make sure we are happy with the product and its functionality.
Response from Our School Hangout
HI Alison, thank you for your insightful feedback on OSH for your day school. It's fantastic to hear about your positive experiences with our customer service. We're especially grateful for your appreciation of our openness to feedback and our dedication to continuously refining and expanding the app to meet your needs.
We acknowledge that with the introduction of updates and new features, there's a possibility of encountering bugs. However, please rest assured that we are fully committed to identifying and resolving any issues swiftly to minimize any inconvenience. Your satisfaction and input play a crucial role in guiding our efforts towards making Our School Hangout not just a tool, but a solution that grows and improves alongside your needs.
Thanks for your support and for being such a valued member of our community!
- Industry: Religious Institutions
- Company size: 11–50 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Happy Customer
Reviewed on 2023/09/08
Pros
From an accounting standpoint, I was a bit skeptical at first when the [sensitive content hidden] of our Preschool approached me about Our School Hangout since we already had a premier church software package but I agreed to view the product since I knew our existing software although adequate for accounting needs, did not have all of the capabilities and bells and whistles the Preschool needed like interacting with the parents, being able to post newsletters, storing records and documents, etc. I was pleasantly surprised to see that Our School Hangout not only had everything the Preschool was looking for it also had all the accounting reports that I would need along with the capability to interface with our ledger. In fact, I have access to more reports now than I did before which makes it easier to reconcile payments every month. The owner/developer has also always been good to check in and to make sure I am satisfied and getting everything I need to do my job. All in all, I am very happy with the product and I know the Preschool is as well. No regrets in switching over.
Cons
Do not have any issues or complaints at this time.
Response from Our School Hangout
Tiffany, thank you for sharing your experience with Our School Hangout! We're glad to hear that despite initial skepticism, you found the software to be a perfect fit for both accounting needs and the preschool's broader requirements like parent interaction and record-keeping. It's great to know our reports and ledger integration have made your job easier. We appreciate your feedback and are happy to have met both your and the preschool's expectations. Your satisfaction is our priority, and we're here to support you. Thank you for using Our School Hangout and for the positive review!
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Perfect for preschools
Reviewed on 2023/09/12
We use this app as a one stop shop for our school. Payment, class happenings and attendance. It has...
We use this app as a one stop shop for our school. Payment, class happenings and attendance. It has made life a bit easier in the hectic chaos of the school day.
Pros
It is very user friendly! The customer support is fantastic.
Cons
Anytime I think of something that could be better, I reach out to the developer and she makes it happen!
Response from Our School Hangout
Bonnie, thank you for your wonderful review! We're thrilled to hear that you find Our School Hangout user-friendly and our customer support top-notch. We love supporting teachers and educators like you because of the incredible work you do for our kids. It's fantastic that your suggestions for improvements are promptly addressed, showing our commitment to not just making the app better but also to supporting the important work you do every day. Knowing that the app serves as a one-stop shop for payments, class updates, and attendance, and makes your school day smoother, is exactly what we aim for. We're here to support you in every way we can. Thanks again for sharing your positive experience, it means so much!
- Industry: Education Management
- Company size: 2–10 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Happy parent user
Reviewed on 2024/03/13
Useful product backed by excellent support.
Useful product backed by excellent support.
Pros
I used the Our School Hangout app at my child's co-op. The app made reviewing class choices, registering and paying so easy and all in one spot. The few times I did have questions, the customer support was quick, friendly and professional. You can tell the [sensitive content hidden]takes great pride in her product and is committed to customer service.
Cons
I don't really have any cons to report about this product.
Response from Our School Hangout
Tasha, thank you for sharing your experience! We're thrilled that Our School Hangout made reviewing class choices, registering, and paying so simple and convenient for you. It’s wonderful to hear that our customer support was quick and helpful when you needed assistance. We take great pride in our product and are dedicated to providing excellent service, so your feedback means a lot to us. Thank you again for taking the time to write this review, it means so much!
- Industry: Primary/Secondary Education
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
GREAT customer service!
Reviewed on 2023/09/14
Pros
I use the accounting and reporting in Our School Hangout at least weekly if not daily and they are exactly what I need. That's because their customer service is top tier, and their training is great. Any report that doesn't exist or that I need changed takes one phone call to start customization.
Cons
Some app functionality is still being improved but the team is working hard to address all concerns and roll updates accordingly.
Response from Our School Hangout
Casey, thank you so much for taking the time to share your feedback! We're thrilled to hear that you find our accounting and reporting features in Our School Hangout to be such a valuable asset to your daily operations. We take great pride in providing top-tier customer service and effective training, so your acknowledgment of our efforts is truly appreciated. Customization is at the core of what we offer, and we're delighted that you've found it easy to tailor reports to your specific needs. If you ever have more ideas or requests, don't hesitate to reach out. We're here to assist you every step of the way!
- Industry: Education Management
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Reid
Reviewed on 2023/09/14
Wonderful!
Wonderful!
Pros
I love how easy to use. It is easy to navigate even if you have never been on there before.
Cons
I honestly don't believe there is anything that I do not like about it.
Response from Our School Hangout
Ashley, thank you for taking the time to write this review about your experience with Our School Hangout! We really love to hear from teachers. Your feedback is so greatly appreciated!
- Industry: Primary/Secondary Education
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
An Excellent Tool for Communication!
Reviewed on 2023/08/09
Pros
As a preschool teacher, I love how easy it is to upload photos, videos, and information I need the parents to be aware of. My parents LOVE the daily pictures and getting a look at their children's day at school.
Cons
I was having issues with my pictures being sideways but the customer service is amazing and the issue has been fixed.
Response from Our School Hangout
Thank you Maria for taking the time to write this review! Love hearing from teachers using Our School Hangout how it helps with easy parent communication. It was a pleasure finding a solution for that pesky sideways pictures issue!
- Industry: Education Management
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
I love Our School Hangout
Reviewed on 2023/09/13
Very Positive
Very Positive
Pros
I love the ease of use and how responsive the IT team is to always be trying to improve and add new features.
Cons
There have been some glitches but they are always fixed correctly.
Response from Our School Hangout
Meaghan, thank you for sharing your enthusiasm for Our School Hangout! We're delighted to hear that you love our platform and find it easy to use. Our commitment to continuous improvement means a lot to us, and we're thrilled that you appreciate the development team's efforts to enhance and introduce new features regularly. While we understand that glitches can be frustrating, we're glad to know that they are promptly addressed and fixed to your satisfaction. Your positive feedback is truly appreciated, and we're here to provide ongoing support and improvements to make Our School Hangout even better for you!
- Industry: Religious Institutions
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Our School Hangout from a parent and administrator's perspective
Reviewed on 2022/05/25
Our School Hangout has saved me so much time as both a mom of a preschooler and as a director of a...
Our School Hangout has saved me so much time as both a mom of a preschooler and as a director of a Parents' Morning Out program. As a director, it makes it simple to create classes, set up payments, and then just sit back as Our School Hangout takes it from there. Previously, I was sending parent payment emails and following up multiple times throughout the month with multiple families to collect each month's tuition. That task is now taken off my to-do list. Is there anything better than being given extra time in your day? As a parent, I don't even think twice about paying preschool tuition each month. Our School Hangout offers auto pay and again takes one more thing off my to-do list. Our School Hangout is efficient, user friendly, and an incredible time saver. The customer support Sarai offers whenever a question comes up is incredibly fast, professional, and helpful. Our School Hangout is an administrative and parental game changer.
Pros
Both as a parent and as an administrator, Our School Hangout makes both of my jobs easy. As a parent, Our School Hangout eliminated the need to get out my checkbook and write (literally) my only check each month. Our School Hangout offers auto pay for parents to pay the monthly tuition and sends an email that it's been paid. It could not be easier for parents! As a Parents' Morning Out administrator, Our School Hangout provides a convenient method that I can offer parents to register their child and then pay for our program from their phone. This is a must! Our School Hangout also does the administrative dirty work of sending tuition payment reminders and late fee notices to parents, which allows me to have a much more positive relationship with the parents. Our School Hangout is a game changer as a parent and as an administrator.
Cons
There's nothing that I don't like about Our School Hangout. If I have a question about anything at all, Sarai is so quick to respond and answer my question.
Response from Our School Hangout
Rachel, your review warms our hearts! We're thrilled that Our School Hangout has made your life easier in both your roles as a parent and administrator. Your appreciation for how it streamlines tasks and lightens your workload means the world to us. Thank you for choosing Our School Hangout, and we can't wait to continue being your trusted partner for years to come!