Practice EHR Reviews

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75 Reviews
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
My review
Reviewed on 2023/09/08
Well, overall it is nice to use since it is easy to use and easy to learn. But if you can improve...
Well, overall it is nice to use since it is easy to use and easy to learn. But if you can improve or add some of the features.
Pros
Easy to use. Excellent customer service assistance. Really commendable.
Cons
Messaging in which you wouldn't notify if someone responds to your message. You need to open each to see if there's any response.
Response from Practice EHR
Hi Cherry,
We appreciate your positive comments about our easy-to-use platform and we understand your concern about the messaging notification issue and will definitely consider adding that feature in future updates to enhance your experience further. Your input helps us improve, and we're committed to making your interactions even better.
Thanks !
Practice EHR Team.
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great value for an EHR
Reviewed on 2019/12/31
Practice EHR has been very helpful in my transition. Their support has been excellent.
Practice EHR has been very helpful in my transition. Their support has been excellent.
Pros
cloud based
simple interface
good support
intuitive
Cons
I would like to have more control over adding some of my templates.
Alternatives Considered
athenaOneReasons for Choosing Practice EHR
the cost was ridiculously high and charged for every change or addition to a software that was antiquatedSwitched From
Intelligent Medical SoftwareReasons for Switching to Practice EHR
cost, overall ease of use.Response from Practice EHR
Hi Joseph, thank you for taking the time to leave us a review! We're happy to hear the overall functionality and workflow of Practice EHR has been working well for your practice. We appreciate your feedback regarding being able to build templates more independently. We have a dedicated team to help with this to take this responsibility off of the provider. By assisting with this, we're also able to provide workflow recommendations and work with you to ensure templates are built out in the best way possible. Reach out to our support team whenever you want a template built out or added - we're happy to help. Thanks again!
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Office Manager Review
Reviewed on 2023/10/16
Simply and easy to use.
Simply and easy to use.
Pros
Easy, had a point of contact to help us every step of the way during the implementation process.
Cons
Can be glitchy, the system was down for about 1-2 weeks and really caused major scheduling and delays in patient care.
Response from Practice EHR
Hi Heather,
Thank you for sharing your feedback. We're delighted that our implementation support was helpful for you. We do apologize for any inconveniences caused by occasional glitches and the system downtime. We understand the importance of uninterrupted patient care. Your comments on the pricing and software simplicity are appreciated, and we're continuously working to enhance the system's reliability. Your input helps us improve our services.
Practice EHR Team
- Industry: Mental Health Care
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 5.0 /10
Used in past and loved it
Reviewed on 2021/11/08
Overall it was useful at the time
Overall it was useful at the time
Pros
It was free at the time but functionality was great
Cons
It really did not cater to mental health.
Response from Practice EHR
Hi Keisha,
Thank you for your overall positive feedback. We value your support and are committed to continuously improving our system to better serve mental health providers like you. If you have any further suggestions or feedback, please feel free to reach out to our support team. We appreciate the opportunity to serve you and contribute to the success of your practice.
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
PRACTICE EHR IS GREAT.
Reviewed on 2019/10/18
I wish I have known about Practice EHR before I got involved in my prior EHR, I have an answer...
I wish I have known about Practice EHR before I got involved in my prior EHR, I have an answer every time I had a question, their customer service is great and so helpful, one of their tech support will contact me late if I had an issue or trouble.
I really recommend it if you have a small practice and need an EHR simple and efficient.
Pros
The simplicity and the easiness to navigate the system. It is a very good system for a small practice, the super bill with all CPT code is very helpful.
Cons
I wish the have procedure template for my specialty in pain management but I am sure they will get it in the future.
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 9.0 /10
Great Product, Easy To Use, Affordable
Reviewed on 2023/10/23
Excellent
Excellent
Pros
Easy to use, easy to learn, great support
Cons
that I did not get this Practice EHR sooner.
Response from Practice EHR
Hi Robert,
Thank you for the great review! We appreciate your positive feedback and are thrilled you found Practice EHR easy to use and our support helpful.
Practice EHR Team.
- Industry: Medical Practice
- Company size: Self Employed
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
EHR and Billing
Reviewed on 2023/09/13
Very good
Very good
Pros
EHR accessibility and input as well as Prescription management
Cons
viewing not as clear with use of android phone
Response from Practice EHR
Hi Steven,
Thank you for your feedback! We're glad to hear that you find our EHR accessible and efficient for input and prescription management. We'll take note of your comment about Android phone viewing to see if improvements can be made. Your input helps us improve our services. If you have any further suggestions or concerns, please feel free to share them with us.
Thanks
Practice EHR Team
- Industry: Medical Practice
- Company size: Self Employed
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
PEHR review
Reviewed on 2023/10/17
Pros
Ease of use and affordability.
Cons
Download speeds could be more consistent. More control over template creation rather than going through support to implement.
Response from Practice EHR
Hi Ali,
We're thrilled to hear that you find our system easy to use and affordable. We understand the importance of consistent download speeds, and we're actively addressing this issue. Your feedback about template creation is valuable, and we're working on providing users with more control in that aspect. Thank you for your input; it helps us enhance the PEHR experience
Thanks
Practice EHR Team
- Industry: Medical Practice
- Company size: Self Employed
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Practice EHR review
Reviewed on 2023/09/25
Pros
Ease of use. Response time when help ticket submitted.
Cons
Sometimes when reviewing patient chart, all of the visits don't show using chart link to review documented daily notes.
Response from Practice EHR
Dear Charlotte,
Thank you for sharing your Practice EHR review. We're glad to hear about the ease of use and quick response to help tickets. We'll address the issue you mentioned with patient chart visits not displaying consistently during daily note reviews for an improved user experience. Your feedback is valuable to us.
Regards
Practice EHR Team
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Happy Client
Reviewed on 2023/09/20
Excellent
Excellent
Pros
It is a very easy product to maneuver and use,
Cons
A self-scheduling option would be useful.
Alternatives Considered
TebraReasons for Switching to Practice EHR
Easy to useResponse from Practice EHR
Hi Lolita,
Thank you for your positive feedback as a happy client! We're glad to hear that Practice EHR is easy to use. Your suggestion for a self-scheduling option is duly noted. We're here to provide you with excellent service, and if you ever have more suggestions or questions, please don't hesitate to reach out. Thanks
Practice EHR Team
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Review Requested
Reviewed on 2023/09/18
Pros
The software allows ease of use by most front office personnel for scheduling, finding information, and adding in insurance.
Cons
The billing can be incredibly difficult to manage with the hyperlink to hyperlink sub-entries.
Response from Practice EHR
Dear Kristina,
Thank you for sharing your thoughts on Practice EHR. We're pleased to hear that our software is user-friendly for front office tasks. We value your feedback on billing and understand the challenges with hyperlink navigation. We're continuously working to improve our system. We appreciate your choice to switch to Practice EHR .
Thanks
Practice EHR Team
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Good experience
Reviewed on 2023/10/23
Very good
Very good
Pros
Easy to navigate, scheduling, confirmations
Cons
have not been able to upload patient forms for them to fill out
Response from Practice EHR
Hi,
Thank you for your feedback! We appreciate your positive comments about our ease of navigation and scheduling. We're actively working on improving the patient form upload feature. Your input helps us enhance our service further.
PracticeEHR
- Industry: Medical Practice
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Review
Reviewed on 2023/10/04
Pros
Practice EHR is pretty easy to use so i like that.
Cons
The Billing and Financial good be done better.
Response from Practice EHR
Hi
Jackson,
Thank you for your review of Practice EHR. We're pleased to hear that you find it easy to use. We'll take note of your feedback regarding the billing and financial aspects and work on enhancing those areas for a better user experience. Your input is appreciated.
- Industry: Hospital & Health Care
- Company size: 2–10 Employees
- Used Monthly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Review for Practice EHR
Reviewed on 2023/06/20
Experience has been overall good, it would be nice to have more tool tips or ways to navigate the...
Experience has been overall good, it would be nice to have more tool tips or ways to navigate the system myself when I have questions.
Pros
The ease of the patient dashboard and entering in new patients as well as looking up current ones.
Cons
If you make a mistake, for example creating a claim under the wrong insurance, you have to re-enter everything. It seems like the system is a little unforgiving when it comes to making changes and updates.
Response from Practice EHR
Hi Tina,
Thank you for your review of Practice EHR. We appreciate your feedback and we're glad to hear that you find the patient dashboard easy to use.
We are continuously working on improving our system's user experience, including the availability of tool tips and additional resources for self-navigation.
Moreover, we would like to inform you that if you are availing our billing services, you can update the plan in the visit details in financials.Moreover our billing team can assist you with making the necessary updates efficiently, saving you time and effort.
We appreciate your suggestions and are committed to enhancing your experience with Practice EHR. If you have any further questions or concerns, please don't hesitate to reach out to our support team. We're here to help!
Regards.
Practice EHR Team
- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Free Trial is NOT Free
Reviewed on 2023/03/01
We signed up for the 30 day free trial and they tried to charge our card. When I blocked the charge...
We signed up for the 30 day free trial and they tried to charge our card. When I blocked the charge as the trial should be free and not charged and they deactivated our account. Very poor business practice and terrible customer service.
Pros
User friendly, my team liked the UI/UX. The price is also reasonable.
Cons
The free trial is not free. They tried to charge us
Response from Practice EHR
Hi Jesse,
We have not been able to find you as a user in our system. Thank you for sharing your feedback about our software. We are sorry to hear about the issue you experienced with your account and the confusion around our free trial.
We would like to clarify that we do offer a free trial for our software, and we do not charge customers during this period. You may be confusing our service with another vendor. If you'd like to consider Practice EHR, we'd be happy to help! Please contact us at 469-305-7171.
Thank you for considering our software and for your valuable feedback.
- Industry: Mental Health Care
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Empowering ICS Review
Reviewed on 2019/05/17
Practice EHR staff have been very helpful in customizing templates and reports to meet our business...
Practice EHR staff have been very helpful in customizing templates and reports to meet our business needs. As a result of the reports created we have increased our organizational effectiveness/efficiency and have been able to respond to the changing needs of our consumer base.
Pros
That it is easy to use and completely customizable. Practice EHR worked with us to customize templates to meet our specialized consumer needs and did so for no additional fees.
Cons
Slow website response time, occasional freezing on the Practice EHR application. Staff have reported needed to log off and log back in- and sometimes still have issues with the app freezing- the app is newer so appears it needs more testing.
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
SERVICE OF PROGRAM
Reviewed on 2019/05/28
THE MORE YOU ,USE IT , THE MORE COMFORTABLE YOU BECOME WITH THE PROGRAM ...
THE MORE YOU ,USE IT , THE MORE COMFORTABLE YOU BECOME WITH THE PROGRAM ...
Pros
STAFF SUPPORT WAS QUIET GOOD .... AFTER ONE LEARNS THE SOFT WARE ... THEY ARE VERY HELPFULL
IN CUSTOMIZING YOUR SOFT WARE... WHICH MAKES YOUR PROGRAM MOST AFFECTIVE..
Cons
MAYBE A LITTLE MORE ,EDUCATIONAL PROGRAMS INSTALLED..
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Dr Russell Harms, DPM
Reviewed on 2019/04/16
I love practice EHR. I see a lot of patients and need to document effectively and efficiently....
I love practice EHR. I see a lot of patients and need to document effectively and efficiently. Practice EHR is amazingly efficient and easy to use and makes my podiatric documentation very manageable. I would recommend it to any colleague or for any practice/specialty. They customize it for you and your practice. Plus the value compared to other EHR services I have seen is off the charts. Love, love, love Practice EHR!!!!
Pros
Ease of use
Value
Tailored to specialty
Very helpful
Cons
None I was very pleased with this EHR. Connectivity can be tricky at times but that’s just due to internet connections.
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
soft ware is easy to use
Reviewed on 2017/05/09
Pros
process speed is great, make's the office run smoother. easy to understand for a new office staff that join's us.
Cons
no issue's with the system or soft ware. Usually customer support is a problem with most of the soft ware, but practiceehr support is excellent, respond timely.
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Has fulfilled my needs and one of the most affordable on the market.
Reviewed on 2018/08/30
Great EHR. Happy with purchase and use. Not looking to switch.
Great EHR. Happy with purchase and use. Not looking to switch.
Pros
Easy to develop your own templates and defaults. Can check boxes and create sentence shortcuts that translate to text faster. Very reasonably priced against competitors. Easy to customize. Integrated with my billing company for easy claim submission. Good tech support.
Cons
System can be slow to load at times but has improved significantly since I started using it 6 months ago.
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Very flexible and easy to use system. Highly recommended!
Reviewed on 2017/05/10
Pros
Very fast and easy to use. Able to access the system from any browser. PracticeEHR support staff is very helpful.
- Company size: 11–50 Employees
- Used for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
User friendly.
Reviewed on 2018/08/15
Purchase the product too helpful.
Purchase the product too helpful.
Pros
Easy to explore and operate the software, intergrate easily with various devices. One can order more tha one medication at a time.
Cons
All features are great working though further implementation on customer support team response is still calling.
- Industry: Hospital & Health Care
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Practice ehr review
Reviewed on 2019/11/12
Overall the software works very well and have received good support when needed
Overall the software works very well and have received good support when needed
Pros
user friendly and streamlined the billing process.
Cons
Overall works well but sometimes it runs a little slow.
Response from Practice EHR
Hi John, thank you for the five star review! Customer reviews help us continually grow and improve. Thanks again - we appreciate it!
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Fantastic support! Easy to implement. Big practice functionality and at a small company...
Reviewed on 2017/09/19
EHR system
EHR system
Pros
Fantastic support! Easy to implement. Big practice functionality and at a small company price.
The pages are very user-friendly and intuitive. Cloud-based, so installation or infrastructure issues.
Cons
Many of their user training tutorial videos are not up yet. They say more of these are coming shortly. When these are available, ramp-up time will be even quicker.
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Weekly for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Practice EHR review
Reviewed on 2019/05/21
I’ve had a great experience with Practice EHR so far. The executive was a consummate professional...
I’ve had a great experience with Practice EHR so far. The executive was a consummate professional and both reps have been great on the support and technical side. I have not heard one no from anyone and I’ve asked a lot out of this software.
Pros
It’s customizable and it lays out well. It’s user friendly.
Cons
Some sections aren’t perinent to my specialty.