SoniClear Court Recorder Reviews

SoniClear Court Recorder
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6 Reviews

- Industry: Legal Services
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Soniclear in the Civil Market
Reviewed on 2024/02/08
I have been using it for more than 15 years. I think I was one of the first customers that used it...
I have been using it for more than 15 years. I think I was one of the first customers that used it in the civil market. They have always responded to my suggestions and have worked on adapting it outside of the court system. It has been reliable over all the years. Support has always fixed any issue, usually something that was changed in the settings due to Windows updates.
Pros
Soniclear has a relatively easy learning curve. The notes can be exported to word processing programs. The program interfaces with SpeedType where you can build a dictionary to speed up editing. They are working on a translation program to convert the audio file to text. The support people are very knowledgeable. Open to feedback and adding features that are requested.
Cons
It was originally developed for the court systems and the company has been slow to incorporate features that would be helpful to the civil market. In the past couple of years they have been working on that. The translation program is somewhat unreliable. If you transcribe your work, it's faster to type it out than to edit from a translated file. It can sometimes take some time (hours not days) to get a call back from support.
- Industry: Government Administration
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Inexpensive and Effective
Reviewed on 2024/02/07
Soniclear has been a great product and we will continue using it for the foreseeable future. We...
Soniclear has been a great product and we will continue using it for the foreseeable future. We also use the GovRecorder product and love it as well.
Pros
Soniclear is incredibly easy to install and use. We have provided little to no training for our end users and they seem to pick up on it very quickly.
The product is also priced very well and the support is fantastic.
Cons
It would be nice to have global settings that are effective for every user that logs onto the computer.
- Industry: Government Administration
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent long-term relationship
Reviewed on 2024/02/21
I've been using SoniClear since 2018 and I would highly recommend it.
I've been using SoniClear since 2018 and I would highly recommend it.
Pros
SoniClear Court Recorder is very user friendly and easy to navigate. Also, the SoniClear team has always been very helpful any time issues have come up with my system, whether it be a computer crash, hardware issues, or updates.
Cons
The only thing that could remotely be a downside is that since the company is based out of California they are two hours behind me in Louisiana. Luckily, any emergency calls I've had to make to them were answered immediately or within the hour.
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
SoniClear & CRC De México
Reviewed on 2024/02/08
In general, I am happy with the relationship with the company and its work team, excellent people...
In general, I am happy with the relationship with the company and its work team, excellent people with a great ability to listen and resolve any issue.
Pros
The Software application is very easy to use, this allows users to not require further knowledge.
Cons
It is necessary to have greater capacity in the API to allow integrations with other applications, for example, starting a session, calendars, room reservations, etc.
- Industry: Legal Services
- Company size: Self Employed
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Use of SoniClear Court Recorder
Reviewed on 2024/02/21
I have used the program for 17 years and I feel it provides me with all the tools that I need to...
I have used the program for 17 years and I feel it provides me with all the tools that I need to perform my job as a court reporter.
Pros
Easy to use, user friendly. It's a program that's easy to get started with and Soniclear always provides the user with updates.
Cons
I find the yearly support fee is a little pricey, especially for long-term users of the program.
- Industry: Legal Services
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great for Court Reporting!
Reviewed on 2024/02/07
It's been a great software for me the past three years. I have great confidence in the software...
It's been a great software for me the past three years. I have great confidence in the software and know it's going to give me a quality recording.
Pros
It's easy to use. I have confidence that each day it's going work and provide a quality recording.
Cons
I can't think of anything at the moment.